1. James (Jay) Freas
Woolton Village, Liverpool, L25 6DD
0777-912-4965
james_freas@yahoo.com
Personal Profile
A self motivated, experienced, focused and energetic individual. With a strong ability for relationship building and
effective communication at all levels. An intuitive instinct for assessing and identifying opportunities. Flexible,
adaptable and confident in new situations and environments.
Career Highlights
 20 years Software Quality Assurance with extensive Business Support and Business Analysis experience
 Proven leadership abilities resulting in high performance teams and strong company results
 Experienced in delivering full project life cycle work with major clients worldwide
 Test Manager for Award Winning B2B Ecommerce Project
 Proven ability to communicate complex projects to both business and IT development teams
 Achieved M.Sc.in Computer Gaming Technology
 Proven ability to develop own scripts to be used within Korn and Bourne shell
 Highly Competent in use of Automated test tools and functional test process
 Highly rated by clients for requirement analysis and creating test plans in a client server environment
 Implemented new release management process company wide
Software/Hardware Experience
Areas of experience
Ad-hoc reporting Procedure documentation Project estimating
Test documentation Integration testing System testing
End-user testing Software application testing Project management
QA Test Manage Requirements Gathering Quality review
Data design and modelling Conversions Interdepartmental Liaison
Software
Selenium Borne Shell UNIX
Winrunner Korn Shell Perl scripts
TSL Oracle C/C++
Test Director Windows DEC
Quick Test Pro Linux AIX
MySQL Main Frame TCP/IP
Java & Javascript HTML ProMAX
JBoss/Tomcat XML
Hardware
IBM RS6000 DEC Sun
HP IBM PC Mac
TCP/IP Connects External Hard Drives 3480 & 3490 Tape Drives
12, 24, 36 Inch Plotters Printers
Work History
Rentalcars.com Jul 2009 – Present
Test and Support Manager
MANAGEMENT
 Structured department to implement a new Test and Support team to ensure prompt and accurate delivery
of customer facing front end software and company back end solutions

2.  Continuous liaison with suppliers to ensure quality of product and speed to market
 Create test plans for test department to use for regression
 Travel to third party overseas locations to further development work and testing procedures
 Oversee the implementation and maintenance of Selenium automated testing against Back-end Reservation
system
 Work closely with System Administration regarding Software release to verify sanity of production after
release and ensure KPIs achieve
SOFTWARE SUPPORT
 Advisor to developers during design, development and implementation phase ensuring understanding of
business needs and system requirements.
 Provide software support services for over 1000 end user of CRM/CRS product
DESIGN
 Work with suppliers to implement changes to system for better system communication through XML and
SOAP
 Design and implement changes to existing software to improve usability for in-house customers
 Specify and Design interface for CRM product
TESTING
 Oversee manual test of Java and Java related Front-end website
 Oversee manual test of PHP-based Back-end Reservation system running on MySQL database on linux
servers
 Oversee manual test of reservation system against MySQL Cluster database.
 Verify tracking and reporting bugs and enhancements
Into Technology Apr 2006 – Jul 2009
TEST MANAGER
 Written and Maintained Test Suites for release
 Automated Test Cases using proprietary software
 Manually tested Java-based/Apache Front-end website
 Manually tested using SQL Back-end Pricing system
 Consulted during upgrade development process
 Setup and guiding UAT teams of 6 or more
 Specified and Designed interface for CRM product
 Produced reports of test team activity for directors and owners
 Worked with developers to implement new releases
 Mentored and coached 5 staff members whilst keeping track of progress during system testing
 Created and expanded System Test Team
 Provided End User Support
Travel JigSaw Jan 2005 – Mar 2006
IT CONSULTANT
 Specified and Designed interface for CRM product
 Manually tested:-
Java-based Front-end website
PHP-based Back-end Reservation system running on MySQL database
Reservation system against MySQL Cluster database
 Actively consulted with third party software vendor and The Business during upgrade development process
John Moore’s University Aug 2004 – Oct 2005
(FULL TIME) STUDENT
 Successfully completed M.Sc. as a full time student
 Created video games boundary detection in team Project
 Designed characters and levels of Specification Documents on new video games
 Produced 40K word Dissertation on Machinima as a Learning Tool

3. First Caribbean in Barbados (Contracted) Nov 2003-May 2004
TEST ANALYST
Great-West Life (Contracted) Jun 2003-Oct 2003
SENIOR SOFTWARE TESTER
3t Systems (Contracted) Feb 2003-Jun 2003
AUTOMATION QUALITY ENGINEER
Corporate Express (contracted) Oct 2002-Jan 2003
SENIOR QUALITY ENGINEER
Qwest (contracted) Nov 2000 – Jul 2002
SENIOR SOFTWARE QUALITY ENGINEER
Jones Cyber Solutions Apr 2000 – Sept 2000
SOFTWARE QUALITY ENGINEER
MCI WorldCom (Contracted) Nov 1999 – Mar 2000
PBX SOFTWARE TESTER
StorageTek (Contracted) Jun 1999 - Nov 1999
OPEN SYSTEMS LEAD TESTER
J F Geophysical Aug 1996 - May 1999
QA MANAGER
Education/Training
John Moore’s University, Liverpool, UK 2005
Masters Computer Game Technology
University of Colorado at Boulder, USA 1995
B.A. in Computer Science
Winrunner and Test Director 6.0 2000
ProMAX 2D and 3D Seismic Data Processing Training 1996
Certification/Recognition
J F Geophysical System Administration Excellence 1998
ProMAX Software Development Certification 1996
MCI/Worldcomm Software Testing Recognition 1996
Personal Details
Live in Woolton Village-Liverpool
Interests include - support Everton football club, travelling, spending time with family, keeping fit and reading
fiction.