The document discusses patient safety in healthcare. It defines patient safety as the prevention of errors and adverse effects associated with healthcare delivery. It notes that the current environment involves errors and system failures due to limitations in understanding causes. Common types of errors include medication errors, near misses, adverse drug events, and sentinel events. The document outlines goals and practices to improve patient safety, such as proper patient identification, effective communication, and reducing healthcare-associated infections. It emphasizes the importance of policies, staff training, transparency, and review to enhance patient safety.