This document outlines patients' rights and responsibilities regarding privacy and confidentiality at Najran Armed Forces Hospital. It discusses the right to privacy, confidentiality of personal health information, and staff responsibilities to maintain privacy and protect confidential patient data. Staff are expected to complete training on privacy and confidentiality policies and sign confidentiality agreements to protect patient information. The policy applies to all patients at the hospital, including minors, and protects their private health details.
The document outlines several rights that patients have, including the right to know the identities and estimated costs of treatment by medical staff, obtain copies of medical records and second opinions, participate in healthcare decisions unless medically contraindicated, receive understandable explanations from doctors about diagnoses and treatments, read instructions before signing consent forms, pay bills according to hospital policy, and adapt to the hospital environment for a safe stay.
Managing Patient & Family Rights and Responsibilities Ahmad Thanin
This document outlines a hospital's policy to maintain patients' rights to receive information and participate in their care. The policy states that patients or their families have the right to be informed about diagnoses, treatment plans, costs, and participate in care decisions. Doctors are responsible for ensuring patients understand their conditions and options. All clinical staff must respect patients' preferences, privacy, and allow participation. The goal is to fulfill the ethical commitment to involve patients in their care through open communication and informed decision making.
The document outlines patient rights and responsibilities at healthcare facilities. It lists patients' rights to considerate care, information about diagnosis and treatment, privacy and confidentiality, consent for treatment, access to medical records, and understanding of costs. It also describes views of patient rights including access to care, dignity and respect, personal safety, identity of caregivers, communication, and hospital charges. Finally, it lists patient responsibilities such as providing medical history, respecting privacy of others, following rules, and sharing insurance information.
The document outlines standards for patient and family rights (PFR) at a hospital. It includes 6 standards with explanations and examples. Standard 1 states the hospital is responsible for providing processes that support patients' and families' rights during care, such as reducing barriers to access, respecting privacy and dignity, and protecting patients. Standard 2 requires informing patients about all aspects of their care and treatment and allowing them to participate in decisions. Standard 3 discusses informing patients about processes for complaints. Standard 4 requires informing patients of their rights and responsibilities in a way they understand. Standards 5 and 6 cover obtaining informed consent and informing patients about organ donation.
This document outlines a hospital's policy for managing patient and family rights. The objectives are to fulfill ethical commitments to patient rights and achieve total customer satisfaction. All staff must follow the policy and be aware of patient rights and responsibilities. The bill of rights ensures privacy, respect for values and beliefs, confidentiality, and access to care. Staff roles include distributing the bill of rights, ensuring patients understand their rights, and respecting patients' rights to privacy, information, complaints, and refusal of care. The overall goal is to protect patient rights.
This document outlines patients' rights and responsibilities in a hospital setting. It discusses the patient bill of rights, which provides guidance to protect patients by outlining the responsibilities of hospitals and staff toward patients. The objectives are to provide high quality care that respects patients' independence, dignity, and relationships while preserving their basic human rights. The policy states that all employees must abide by patients' rights and inform patients and families of their responsibilities. Patients are informed of their rights through posters and a patient handbook. Key rights discussed include the right to informed consent, privacy, dignity, participation in care decisions, complaint processes, and safety.
To study the process of patient discharge in corporate hospitalRameez Shah
This document outlines the roles and responsibilities involved in patient discharge processes at a hospital. It discusses that discharge planning is a complex activity requiring coordination between medical staff, nursing staff, social workers, and other professionals. It also involves communicating with and educating patients and their families. The roles of different staff are defined, including ward nurses coordinating plans, specialty matrons overseeing operations, and the director of nursing and discharge services matron developing discharge policies and representing the hospital. Timely discharge that safely transitions patients out of the hospital is the overall goal.
The document outlines several rights that patients have, including the right to know the identities and estimated costs of treatment by medical staff, obtain copies of medical records and second opinions, participate in healthcare decisions unless medically contraindicated, receive understandable explanations from doctors about diagnoses and treatments, read instructions before signing consent forms, pay bills according to hospital policy, and adapt to the hospital environment for a safe stay.
Managing Patient & Family Rights and Responsibilities Ahmad Thanin
This document outlines a hospital's policy to maintain patients' rights to receive information and participate in their care. The policy states that patients or their families have the right to be informed about diagnoses, treatment plans, costs, and participate in care decisions. Doctors are responsible for ensuring patients understand their conditions and options. All clinical staff must respect patients' preferences, privacy, and allow participation. The goal is to fulfill the ethical commitment to involve patients in their care through open communication and informed decision making.
The document outlines patient rights and responsibilities at healthcare facilities. It lists patients' rights to considerate care, information about diagnosis and treatment, privacy and confidentiality, consent for treatment, access to medical records, and understanding of costs. It also describes views of patient rights including access to care, dignity and respect, personal safety, identity of caregivers, communication, and hospital charges. Finally, it lists patient responsibilities such as providing medical history, respecting privacy of others, following rules, and sharing insurance information.
The document outlines standards for patient and family rights (PFR) at a hospital. It includes 6 standards with explanations and examples. Standard 1 states the hospital is responsible for providing processes that support patients' and families' rights during care, such as reducing barriers to access, respecting privacy and dignity, and protecting patients. Standard 2 requires informing patients about all aspects of their care and treatment and allowing them to participate in decisions. Standard 3 discusses informing patients about processes for complaints. Standard 4 requires informing patients of their rights and responsibilities in a way they understand. Standards 5 and 6 cover obtaining informed consent and informing patients about organ donation.
This document outlines a hospital's policy for managing patient and family rights. The objectives are to fulfill ethical commitments to patient rights and achieve total customer satisfaction. All staff must follow the policy and be aware of patient rights and responsibilities. The bill of rights ensures privacy, respect for values and beliefs, confidentiality, and access to care. Staff roles include distributing the bill of rights, ensuring patients understand their rights, and respecting patients' rights to privacy, information, complaints, and refusal of care. The overall goal is to protect patient rights.
This document outlines patients' rights and responsibilities in a hospital setting. It discusses the patient bill of rights, which provides guidance to protect patients by outlining the responsibilities of hospitals and staff toward patients. The objectives are to provide high quality care that respects patients' independence, dignity, and relationships while preserving their basic human rights. The policy states that all employees must abide by patients' rights and inform patients and families of their responsibilities. Patients are informed of their rights through posters and a patient handbook. Key rights discussed include the right to informed consent, privacy, dignity, participation in care decisions, complaint processes, and safety.
To study the process of patient discharge in corporate hospitalRameez Shah
This document outlines the roles and responsibilities involved in patient discharge processes at a hospital. It discusses that discharge planning is a complex activity requiring coordination between medical staff, nursing staff, social workers, and other professionals. It also involves communicating with and educating patients and their families. The roles of different staff are defined, including ward nurses coordinating plans, specialty matrons overseeing operations, and the director of nursing and discharge services matron developing discharge policies and representing the hospital. Timely discharge that safely transitions patients out of the hospital is the overall goal.
This document discusses the history and evolution of patient rights in the United States from the 1960s to present day. It covers key developments like the growth of informed consent requirements, legal protections for refusing treatment, and laws governing patient privacy and access to medical records. Major milestones included the establishment of patients' bills of rights by hospitals and professional groups in the 1970s, as well legislation in the 1980s-1990s strengthening protections for informed consent, advance directives, and prohibiting discrimination based on medical conditions or treatment decisions. The document also reviews legal cases that helped define rights like refusing life-sustaining treatment and circumstances where confidential patient information can be disclosed.
This document discusses patients' rights and responsibilities. It outlines that patients have the right to considerate and respectful care, to be informed, to give consent, to privacy and confidentiality, and to reasonable treatment. Patients are responsible for providing accurate medical information, complying with treatment, informing doctors of issues, and making bill payments. The doctor-patient relationship is a professional one for service, not employment. Consumer protection acts have increased patient awareness of their rights in India, though the medical field initially opposed more regulation.
This document outlines patients' rights related to medical treatment. It discusses the definition and ethical basis of patients' rights, and then focuses on specific rights in more detail. These include the right to access care, choice of care, participate in decision making, privacy and confidentiality, seek second opinions or referrals, and receive compassionate end-of-life care. The document also discusses the ethics behind providing healthcare, including principles of autonomy, beneficence, non-maleficence, and justice. Key treatment-related rights like consent, continued care, and submitting complaints are also defined.
Patient satisfaction is important for hospitals and healthcare providers. It is measured using surveys like HCAHPS which assess patient perceptions of care. High patient satisfaction is important for hospitals as it influences reimbursement and can incentivize improving quality. Nurses play a key role in patient satisfaction through fundamentals like communication, personalized care, and accountability. Hospitals should focus on initiatives that empower nurses and improve organizational culture to boost both patient satisfaction and nurse satisfaction.
Patient safety is an important part of healthcare. It aims to prevent harm caused by accidents, errors, and complications during treatment. Some key aspects of ensuring patient safety include accurate patient identification, effective communication of medical information, safe medication practices, reducing risks of infections, conducting risk assessments, following safety protocols for radiation and surgery, and maintaining a safe clinic environment. Organizations are working to promote a culture of safety and establish systems to safeguard patients.
- The document discusses a proposed research study to examine the impact of nurse staffing levels on patient safety and mortality. The hypothesis is that regulating the number of patients each nurse cares for will decrease patient mortality and errors.
- The study would take place over 3 years in 300 randomly selected hospitals, comparing patient outcomes when nurse staffing is increased vs normal staffing levels.
- It is expected that better patient outcomes will result from lighter nurse workloads, allowing them to focus more carefully on each patient's health status. Results would be published in nursing journals to contribute to the evidence around optimal nurse staffing.
The document outlines international patient safety goals developed by the Joint Commission International to promote improvements in key areas of patient safety. It describes six goals: 1) identify patients correctly using two patient identifiers, 2) improve communication among caregivers by writing down verbal orders and test results and confirming accuracy, 3) improve safety of high-alert medications through restricted access and clear labeling, 4) ensure correct-site surgeries using checklists and time-outs to verify patient, procedure and site, 5) reduce healthcare associated infections by complying with hand hygiene guidelines, and 6) reduce falls risk by periodically assessing and mitigating patient fall risks.
5th ed. nabh accreditation standards for hospitals april 2020Dr Jitu Lal Meena
The document discusses quality improvement and creating a quality culture in Indian healthcare. It provides an overview of the National Accreditation Board for Hospitals and Healthcare Providers (NABH) quality standards for hospitals, which focus on patient safety and quality of care. The standards aim to guide hospitals in implementing continuous quality monitoring, corrective actions, and building a culture of quality at all levels. The speaker notes that quality is a team effort that requires truth and self-assessment to continuously improve.
The document discusses proposed guidelines for patients' rights in India as drafted by the National Human Rights Commission. It provides commentary and suggestions for clarifying and strengthening several aspects of the draft guidelines. Key points addressed include clarifying informed consent procedures for those unable to consent, defining basic emergency care, timelines for access to medical records, and ensuring non-discrimination on various grounds including economic status. Fulfilling patients' rights in hospitals is complex due to various scenarios, so the document aims to simplify rights and provide guidance for healthcare providers.
The document discusses patient safety in healthcare. It defines patient safety and identifies common medical errors. The goals are to establish a culture of safety, minimize errors, and implement standardized practices and reporting. A patient safety committee coordinates these efforts by managing risk, establishing reporting procedures, and collecting/analyzing safety data to identify root causes and implement corrective actions. The leadership role is to create an environment that recognizes safety importance and implements a patient safety program.
This document outlines several goals and safety measures to reduce patient harm at a hospital. It discusses identifying patients correctly, improving communication, safely managing high-alert medications, preventing wrong-site procedures, reducing healthcare-associated infections, and minimizing falls. Specific strategies are provided, such as conducting vulnerability assessments, monitoring high-risk patients more frequently, using safety checklists, and keeping patients accompanied and call bells within reach. The overall aim is to establish a culture of safety and reporting of any adverse events.
This document outlines policies and procedures for caring for vulnerable patients. It defines vulnerable patients as those unable to protect or care for themselves. It identifies groups like young children, older adults, terminally ill, and those with medical or psychiatric conditions as vulnerable. The document describes assessing fall risks and other vulnerabilities. It provides tools to assess fall risk and outlines policies like conducting regular assessments, providing a safe environment, and documenting any falls. It stresses the importance of identifying vulnerable patients and taking appropriate care and safety measures to prevent potential harms during hospitalization.
Patient complaints are inevitable. And when a patient complaint is not effectively managed, unfavorable or harmful consequences can result—noncompliance, dissolving of the patient-physician relationship, litigation, or reduced compensation. Therefore, strong complaint management is a core component for success worth cultivating and honing.
Patient & Family Education: A Multi-modal approach to improve the experienceWellbe
This session will describe educational concepts to enhance the orthopaedic patient experience. The elective nature of orthopedic surgery creates an opportunity to intervene with patients and family early and often throughout the episode of care. Multimodal teaching strategies (individual, group learning, written materials and web based tools) delivered prior to surgery and reinforced multiple times across care transitions can reduce anxiety, increase satisfaction, improve ability to manage pain and help patients feel more prepared for surgery.
Improving the patient experience is increasingly important as quality and satisfaction metrics are becoming linked to reimbursement. Transitional care interventions, such as discharge planning, follow up calls with emphasis on participation in self care have shown to improve continuity of care, reduce readmissions and prevent poor health outcomes.
About the Speaker:
Jack Davis MSN, RN, ONC is the Manager of Patient Education Programs at Hospital for Special Surgery in NYC. Jack has over 30 years experience in orthopaedic nursing. He has been an active member of the National Association of Orthopaedic Nurses (NAON) since 1991. Jack currently serves as Director of the Orthopaedic Nurses Certification Board (ONCB). He is passionate about preparing patients and family for surgery and seeks to improve nursing practice through research, promoting specialty certification and nursing continuing education.
The document outlines the policies and procedures of a hospital's patient safety plan. It establishes a patient safety committee to identify risks, prevent medical errors, and improve safety. It defines key terms like adverse events, near misses, and medication errors. It also lists the standard safety policies the hospital has implemented covering areas like clinical care, medication management, infection control, and facility maintenance. The goal is to institutionalize patient safety as a fundamental part of healthcare delivery.
The document discusses the concept of informed consent as it relates to nursing. It states that informed consent involves a patient's right to accept or reject treatment, and is a fundamental principle in healthcare. The role of nurses is to ensure physicians have explained treatments to patients in a way they understand, warned of risks, and documented that informed consent was obtained. It also notes special considerations for emancipated minors and those requiring a legal guardian's consent.
The document discusses patients' rights in Saudi Arabia. It outlines the ethical basis for patients' rights and defines key rights such as the right to treatment, access to care, choice of care, participation in decision making, privacy and confidentiality, seeking second opinions, and end-of-life care. It discusses these rights in the context of Islamic guidance and Saudi law. Specific patient rights addressed include consent to treatment, privacy, safety, participation in research studies, complaints procedures, and additional considerations for special groups like children, the elderly, and those with psychiatric or special needs. The document emphasizes informing both patients and healthcare providers about patients' rights.
This document outlines important terms and criteria for different types of medical documentation forms. It discusses the key elements that should be included in documentation, such as the chief complaint, history of present illness, review of systems, and past/family history. It also describes different levels of complexity in patient cases and the types of decision making and documentation required. The goal of medical documentation is to comprehensively yet efficiently record all relevant health information about a patient.
This document discusses in-home care for senior citizens. It notes that 82% of people prefer to stay in their homes as long as possible. In-home care offers more flexibility compared to hospitals or nursing homes. It can also be more cost-effective by avoiding costs for room and board. While technology has advanced to provide more hospital-level care at home, research shows it can be difficult to find high-quality in-home care services. When choosing a provider, it is important to find one with experienced registered nurses who are compassionate and committed to patient care standards.
The document outlines 19 rights that patients have as a hospital patient in New York State. These rights include the right to receive treatment without discrimination, considerate and respectful care in a safe environment, privacy and confidentiality regarding medical information and records, and to participate in decisions about treatment and discharge. Patients also have the right to understand their diagnosis and treatment plan, provide or refuse consent for procedures, refuse treatment or participation in research, and file complaints about their care without reprisal.
This document discusses the history and evolution of patient rights in the United States from the 1960s to present day. It covers key developments like the growth of informed consent requirements, legal protections for refusing treatment, and laws governing patient privacy and access to medical records. Major milestones included the establishment of patients' bills of rights by hospitals and professional groups in the 1970s, as well legislation in the 1980s-1990s strengthening protections for informed consent, advance directives, and prohibiting discrimination based on medical conditions or treatment decisions. The document also reviews legal cases that helped define rights like refusing life-sustaining treatment and circumstances where confidential patient information can be disclosed.
This document discusses patients' rights and responsibilities. It outlines that patients have the right to considerate and respectful care, to be informed, to give consent, to privacy and confidentiality, and to reasonable treatment. Patients are responsible for providing accurate medical information, complying with treatment, informing doctors of issues, and making bill payments. The doctor-patient relationship is a professional one for service, not employment. Consumer protection acts have increased patient awareness of their rights in India, though the medical field initially opposed more regulation.
This document outlines patients' rights related to medical treatment. It discusses the definition and ethical basis of patients' rights, and then focuses on specific rights in more detail. These include the right to access care, choice of care, participate in decision making, privacy and confidentiality, seek second opinions or referrals, and receive compassionate end-of-life care. The document also discusses the ethics behind providing healthcare, including principles of autonomy, beneficence, non-maleficence, and justice. Key treatment-related rights like consent, continued care, and submitting complaints are also defined.
Patient satisfaction is important for hospitals and healthcare providers. It is measured using surveys like HCAHPS which assess patient perceptions of care. High patient satisfaction is important for hospitals as it influences reimbursement and can incentivize improving quality. Nurses play a key role in patient satisfaction through fundamentals like communication, personalized care, and accountability. Hospitals should focus on initiatives that empower nurses and improve organizational culture to boost both patient satisfaction and nurse satisfaction.
Patient safety is an important part of healthcare. It aims to prevent harm caused by accidents, errors, and complications during treatment. Some key aspects of ensuring patient safety include accurate patient identification, effective communication of medical information, safe medication practices, reducing risks of infections, conducting risk assessments, following safety protocols for radiation and surgery, and maintaining a safe clinic environment. Organizations are working to promote a culture of safety and establish systems to safeguard patients.
- The document discusses a proposed research study to examine the impact of nurse staffing levels on patient safety and mortality. The hypothesis is that regulating the number of patients each nurse cares for will decrease patient mortality and errors.
- The study would take place over 3 years in 300 randomly selected hospitals, comparing patient outcomes when nurse staffing is increased vs normal staffing levels.
- It is expected that better patient outcomes will result from lighter nurse workloads, allowing them to focus more carefully on each patient's health status. Results would be published in nursing journals to contribute to the evidence around optimal nurse staffing.
The document outlines international patient safety goals developed by the Joint Commission International to promote improvements in key areas of patient safety. It describes six goals: 1) identify patients correctly using two patient identifiers, 2) improve communication among caregivers by writing down verbal orders and test results and confirming accuracy, 3) improve safety of high-alert medications through restricted access and clear labeling, 4) ensure correct-site surgeries using checklists and time-outs to verify patient, procedure and site, 5) reduce healthcare associated infections by complying with hand hygiene guidelines, and 6) reduce falls risk by periodically assessing and mitigating patient fall risks.
5th ed. nabh accreditation standards for hospitals april 2020Dr Jitu Lal Meena
The document discusses quality improvement and creating a quality culture in Indian healthcare. It provides an overview of the National Accreditation Board for Hospitals and Healthcare Providers (NABH) quality standards for hospitals, which focus on patient safety and quality of care. The standards aim to guide hospitals in implementing continuous quality monitoring, corrective actions, and building a culture of quality at all levels. The speaker notes that quality is a team effort that requires truth and self-assessment to continuously improve.
The document discusses proposed guidelines for patients' rights in India as drafted by the National Human Rights Commission. It provides commentary and suggestions for clarifying and strengthening several aspects of the draft guidelines. Key points addressed include clarifying informed consent procedures for those unable to consent, defining basic emergency care, timelines for access to medical records, and ensuring non-discrimination on various grounds including economic status. Fulfilling patients' rights in hospitals is complex due to various scenarios, so the document aims to simplify rights and provide guidance for healthcare providers.
The document discusses patient safety in healthcare. It defines patient safety and identifies common medical errors. The goals are to establish a culture of safety, minimize errors, and implement standardized practices and reporting. A patient safety committee coordinates these efforts by managing risk, establishing reporting procedures, and collecting/analyzing safety data to identify root causes and implement corrective actions. The leadership role is to create an environment that recognizes safety importance and implements a patient safety program.
This document outlines several goals and safety measures to reduce patient harm at a hospital. It discusses identifying patients correctly, improving communication, safely managing high-alert medications, preventing wrong-site procedures, reducing healthcare-associated infections, and minimizing falls. Specific strategies are provided, such as conducting vulnerability assessments, monitoring high-risk patients more frequently, using safety checklists, and keeping patients accompanied and call bells within reach. The overall aim is to establish a culture of safety and reporting of any adverse events.
This document outlines policies and procedures for caring for vulnerable patients. It defines vulnerable patients as those unable to protect or care for themselves. It identifies groups like young children, older adults, terminally ill, and those with medical or psychiatric conditions as vulnerable. The document describes assessing fall risks and other vulnerabilities. It provides tools to assess fall risk and outlines policies like conducting regular assessments, providing a safe environment, and documenting any falls. It stresses the importance of identifying vulnerable patients and taking appropriate care and safety measures to prevent potential harms during hospitalization.
Patient complaints are inevitable. And when a patient complaint is not effectively managed, unfavorable or harmful consequences can result—noncompliance, dissolving of the patient-physician relationship, litigation, or reduced compensation. Therefore, strong complaint management is a core component for success worth cultivating and honing.
Patient & Family Education: A Multi-modal approach to improve the experienceWellbe
This session will describe educational concepts to enhance the orthopaedic patient experience. The elective nature of orthopedic surgery creates an opportunity to intervene with patients and family early and often throughout the episode of care. Multimodal teaching strategies (individual, group learning, written materials and web based tools) delivered prior to surgery and reinforced multiple times across care transitions can reduce anxiety, increase satisfaction, improve ability to manage pain and help patients feel more prepared for surgery.
Improving the patient experience is increasingly important as quality and satisfaction metrics are becoming linked to reimbursement. Transitional care interventions, such as discharge planning, follow up calls with emphasis on participation in self care have shown to improve continuity of care, reduce readmissions and prevent poor health outcomes.
About the Speaker:
Jack Davis MSN, RN, ONC is the Manager of Patient Education Programs at Hospital for Special Surgery in NYC. Jack has over 30 years experience in orthopaedic nursing. He has been an active member of the National Association of Orthopaedic Nurses (NAON) since 1991. Jack currently serves as Director of the Orthopaedic Nurses Certification Board (ONCB). He is passionate about preparing patients and family for surgery and seeks to improve nursing practice through research, promoting specialty certification and nursing continuing education.
The document outlines the policies and procedures of a hospital's patient safety plan. It establishes a patient safety committee to identify risks, prevent medical errors, and improve safety. It defines key terms like adverse events, near misses, and medication errors. It also lists the standard safety policies the hospital has implemented covering areas like clinical care, medication management, infection control, and facility maintenance. The goal is to institutionalize patient safety as a fundamental part of healthcare delivery.
The document discusses the concept of informed consent as it relates to nursing. It states that informed consent involves a patient's right to accept or reject treatment, and is a fundamental principle in healthcare. The role of nurses is to ensure physicians have explained treatments to patients in a way they understand, warned of risks, and documented that informed consent was obtained. It also notes special considerations for emancipated minors and those requiring a legal guardian's consent.
The document discusses patients' rights in Saudi Arabia. It outlines the ethical basis for patients' rights and defines key rights such as the right to treatment, access to care, choice of care, participation in decision making, privacy and confidentiality, seeking second opinions, and end-of-life care. It discusses these rights in the context of Islamic guidance and Saudi law. Specific patient rights addressed include consent to treatment, privacy, safety, participation in research studies, complaints procedures, and additional considerations for special groups like children, the elderly, and those with psychiatric or special needs. The document emphasizes informing both patients and healthcare providers about patients' rights.
This document outlines important terms and criteria for different types of medical documentation forms. It discusses the key elements that should be included in documentation, such as the chief complaint, history of present illness, review of systems, and past/family history. It also describes different levels of complexity in patient cases and the types of decision making and documentation required. The goal of medical documentation is to comprehensively yet efficiently record all relevant health information about a patient.
This document discusses in-home care for senior citizens. It notes that 82% of people prefer to stay in their homes as long as possible. In-home care offers more flexibility compared to hospitals or nursing homes. It can also be more cost-effective by avoiding costs for room and board. While technology has advanced to provide more hospital-level care at home, research shows it can be difficult to find high-quality in-home care services. When choosing a provider, it is important to find one with experienced registered nurses who are compassionate and committed to patient care standards.
The document outlines 19 rights that patients have as a hospital patient in New York State. These rights include the right to receive treatment without discrimination, considerate and respectful care in a safe environment, privacy and confidentiality regarding medical information and records, and to participate in decisions about treatment and discharge. Patients also have the right to understand their diagnosis and treatment plan, provide or refuse consent for procedures, refuse treatment or participation in research, and file complaints about their care without reprisal.
Patient Rights outline basic rules between patients and medical caregivers as well as institutions to improve patient outcomes. They are based on the concept of human dignity and equality from the Universal Declaration of Human Rights. Patient Rights vary between countries and regions depending on cultural and social norms but generally include rights like access to treatment, privacy, non-discrimination, and taking part in treatment decisions. Both the U.S. and European perspectives on Patient Rights establish lists of rights and responsibilities in an effort to protect patients and support high quality healthcare.
The document discusses patients' rights regarding informed consent for medical treatment. It outlines the rights to informed consent, informed decision, and informed choice. It defines key concepts like competence, disclosure, comprehension, and voluntariness that are important for ensuring informed consent. The document also discusses limitations to consent in emergency situations and the rights to privacy, confidentiality, and refusal of treatment. Overall, it establishes that patients have a fundamental right to make voluntary and informed decisions about their own healthcare.
This document discusses different types of discrimination including gender, caste, and language discrimination. It explains that gender discrimination involves restricting one sex to inferior roles based on gender identity. Caste discrimination involves treating those from lower castes as untouchables or inferior. Language discrimination involves treating groups differently based on their preferred language. The document also discusses marginalization, which excludes groups from fully participating in society due to poverty. Marginalization can happen to individuals and communities. It particularly impacts women, minorities, Dalits, Adivasis, and children. Overcoming marginalization of minorities can help national development and inclusive growth by reducing poverty and inequality.
The document outlines a patient's bill of rights, which lists protections and responsibilities for patients during hospitalization. It states patients have the right to receive medical information, make healthcare decisions, privacy, and confidentiality of medical records. While not legally binding, the bill of rights provides guidance for healthcare facilities and staff on treating patients and their families with courtesy, respect and responsiveness.
Though very few in number, there are elder care organizations in different parts of the country willing to provide the support we need for the care of the elderly in our homes. This is an endeavor to list the geriatric care facilities available in India.
There are different types of curriculum that can be implemented in schools. The document outlines and describes 8 types: core curriculum, which all students learn regardless of ability; specialized curriculum, which includes special subjects for some students based on ability; content-oriented curriculum, which focuses more on what is learned than activities; activity-oriented curriculum, which prioritizes activities over content; product-oriented curriculum, which emphasizes exam results over learning process; process-oriented curriculum, which stresses the learning process over exam scores; issue-based curriculum, which discusses contemporary issues; and hidden curriculum, which indirectly teaches values through subject content selection.
Ppt senior citizens legal rights seminarcaishaan90
The Rotaract Club of Athena's Knights held a seminar on the legal rights of senior citizens. Several speakers addressed topics like legal remedies for abused or abandoned senior citizens, succession planning, reverse mortgages, and police safety mechanisms for seniors. Over 200 senior citizens attended the event, which included sessions from lawyers, retired bankers, and police representatives. The seminar aimed to educate seniors on their rights and how to protect themselves legally.
This document summarizes Republic Act No. 9994, which outlines benefits and protections for senior citizens in the Philippines. It defines senior citizens as those aged 60 and older, and entitles them to discounts, free services, exemptions, incentives, and government financial assistance. Specific benefits include a 20% discount on goods and services, social pension for indigent seniors, and mandatory PhilHealth coverage. It also describes penalties for violating the law and proposed bills to further assist senior citizens.
Legal Rights for Senior Citizens: Government Concessions, Pension and Schemes...Sailesh Mishra
India's elderly population is growing rapidly and will comprise 20% of the population by 2050. Currently, 10% of Indians are aged 60 or older. Many elderly people face health issues, poverty, neglect, abuse and lack of social security. Several government programs and policies aim to support senior citizens, as well as NGOs, but implementation remains a challenge and many elderly Indians still suffer from poverty, neglect and abuse.
The document outlines a patient's bill of rights, which includes the right to considerate and respectful care, the right to information about diagnosis, treatment, and prognosis, and the right to make decisions about their plan of care and refuse treatment. It also covers the rights to privacy, confidentiality, review of medical records, continuity of care, and informed consent regarding research studies. The document states that hospitals must respect patient dignity and values in all activities.
The Expanded Senior Citizen Act of 2010 grants additional benefits and privileges to senior citizens aged 60 and above in the Philippines. It provides for a 20% discount on essential goods and services such as medicines, medical services, transportation, and lodging. It also exempts senior citizens from income tax if they are minimum wage earners, and provides for discounts on utilities, free vocational training, and continued government benefits. The law establishes local Offices of the Senior Citizens Affairs to issue IDs, monitor compliance, and address issues. It also forms a National Coordinating and Monitoring Board composed of various government agencies to oversee implementation.
The document provides an overview of informed consent and patient rights in healthcare. It discusses the historical lessons that led to greater emphasis on informed consent, including past unethical medical experiments. It defines informed consent as both a process of ongoing discussion and a signed document. The key principles of respect for patient autonomy, beneficence, and justice are outlined. Requirements for valid consent from patients and their representatives are covered. The document also discusses other important patient rights like privacy, no deposit laws, no detention laws, and rights of senior citizens.
“I solemnly pledge myself to consecrate my life to service of humanity.” This is the first sentence a doctor utters while taking an oath when s/he enters into the medical profession. They are considered as God by people despite knowing the fact that they are human, as the profession gives ‘hope’ to live to a patient and his family. But due to the increasing number of medico legal issues in the country, there is a serious concern about the doctor-patient relationship. To raise awareness among the patients about their rights and responsibilities as patients and to build up a strong, safe and healthy doctor patient relationship, the Dr. Anamika Ray Memorial Trust observes June 25 as Patients’ Rights Day under the “STOP MEDICAL TERRORISM” movement for better and transparent healthcare services in India.
The Trust, in consultation with a panel of medical professionals of national and international repute, drafted the Patients’ Rights in 10 points and the responsibilities in another 10 points. The Rights and Responsibilities of the patients available at http://smt.armt.in in many Indian languages. It's a two page document. The Trust requests everyone to support the cause by downloading the document in their preferred language, printing it out and distributing it among patients in any hospital in India. The Trust believes that this initiative may save hundreds of lives and will be a great contribution for better and more transparent healthcare services in India.
The rights mentioned in the draft include the right to get the best possible medical care without discrimination; right to prompt, life-saving treatment; right to take part in all decisions relating to one’s health care; right to privacy; right to know the identity and role of people involved in treatment; right to dignity and to have caregivers’ respect; right to appropriate assessment and management of pain; right to receive visitors; right to refuse treatment and to leave the medical centre; and right to get necessary information related to the line of treatment as well as all health records.
The responsibilities mentioned in the draft include the responsibility to refrain from misbehaving and misconduct towards any medical service providers; responsibility to refrain from physical assault of any healthcare personnel or damage to property; responsibility to be truthful; responsibility to provide complete and accurate medical history; responsibility to cooperate with the agreed line of treatment; responsibility to meet the financial obligations; responsibility to refrain from initiating, participating or supporting fraudulent and illegal health care practices; responsibility to report illegal or unethical behaviour; responsibility to get a post-mortem done and responsibility to discuss end of life decisions.
Primer on the senior citizen's act of 2010Harve Abella
This document summarizes key points from MARIVIC ACOSTA-GALBAN's presentation on tax policies for senior citizens in the Philippines. It defines who qualifies as a senior citizen and resident citizen. It outlines various tax exemptions for senior citizens based on their income levels as well as discounts of 20% that senior citizens are entitled to for medicines, medical fees, transportation, hotels, restaurants and other services.
This document outlines the six rights of medication administration and proper procedures for oral medication administration. It discusses identifying the correct patient, preparing medications correctly by checking dosages against orders and expiration dates, administering medications safely by maintaining sight of them and ensuring the patient takes them properly, and documenting the administration accurately in the patient's chart. Proper hand hygiene and verifying the patient's response are also summarized.
A lecture on patients' rights delivered to the staff of King Fahad Medical City in Riyadh on Monday 18/9/2017. It given an overview on patients' rights then focus on three of them: shared decision-making, privacy, and confidentiality
The document defines human rights and discusses their origins and categories. It provides definitions of human rights from the United Nations and Philippine Commission on Human Rights as inherent rights necessary for human life and dignity. The document then outlines the basic characteristics of human rights as fundamental, inalienable, and universal. It proceeds to categorize human rights and provide examples, such as political rights, democratic rights, and economic/social/cultural rights. The document concludes by tracing the origins of human rights protections in the Philippines from the 1896 Malolos Constitution to provisions in modern constitutions beginning in 1935.
This document discusses medical ethics and legal medicine related to confidentiality and privacy. It begins by defining privacy and confidentiality, noting that privacy respects a patient's body while confidentiality respects their personal medical information. It then outlines various measures to protect patient privacy during medical examinations and treatments. The document also discusses the concept of medical secrets and the duty of confidentiality, the importance of which is enshrined in ethics codes and laws. Exceptions to maintaining confidentiality are noted, as well as measures to protect confidential information and ensure it is kept private.
The document discusses maintaining confidentiality in healthcare. It defines confidentiality as preserving a patient's privacy and their health information. Private patient information includes their name, age, health conditions, and any details obtained during examinations. Healthcare providers and administrators have a duty to keep patient information private and ensure no breaches occur. Steps to maintain confidentiality include confirming patient identity, not discussing cases without consent, securing records, and conducting private interviews. Staff should be trained regularly and incentivized to protect confidentiality.
Reading the Report: Over 120 UCLA Hospital Staff Saw Celebrity Health Records article, what training could you as a manager put into place to avoid this situation? Present your training idea using any Web 2.0 tools. How can this training on confidentiality be effective for the employees? Respond to at least two of your classmates’ postings.
This document discusses privacy, confidentiality, and medical records. It defines privacy as protecting a patient's body from being seen or interfered with by others, while confidentiality refers to protecting a patient's medical information. The document outlines measures to ensure privacy during examinations and confidentiality of medical records. It describes what types of patient information must be kept confidential and exceptions when information can be disclosed, such as for legal or public health reasons. Ethical and legal guidelines for maintaining privacy, confidentiality, and proper documentation in medical records are also reviewed.
Lecture 13 privacy, confidentiality and medical recordsDr Ghaiath Hussein
A lecture on privacy, confidentiality and medical records delivered to Alfarabi Medical College undergraduate medical students in the week starting 27.11.2016
Medical Ethics: Principles of medical ethics, patient rights, confidentiality...emdadhussain840
Confidentiality is an essential principle in healthcare that respects a patient's privacy and right to keep their medical information private. It involves not disclosing any identifiable patient information to unauthorized individuals. Maintaining confidentiality builds trust between patients and healthcare providers and encourages individuals to seek treatment. Various laws and codes protect patient confidentiality and impose sanctions for breaches. Healthcare providers must take steps to secure paper and electronic medical records and limit unnecessary access. Information may only be shared with consent, to continue treatment, or if required by law or to prevent harm. Confidentiality obligations also apply after a patient's death depending on the circumstances.
SCHS Topic 5: Privacy, Confidentiality and Medical RecordsDr Ghaiath Hussein
Series of lectures I gave for the PEER (Professionalism and Ethics Education for Residents) Project sponsored and organized by the Saudi Commission for Health Specialties (SCHS).
OUTLINE:
Definitions and differences
How to maintain the privacy of our patients?
How to maintain the confidentiality of our patients’ information?
When to disclose medical information
Confidentiality in healthcare involves keeping patient information private without their consent for disclosure. Maintaining confidentiality is important to build trust in the physician-patient relationship and encourage patients to seek care. Personal information like names, addresses, diagnoses and social security numbers should be kept private. HIPAA provides federal laws protecting the confidentiality and security of patient healthcare information. Healthcare workers should only discuss patients in private settings and properly dispose of documents with identifying patient information to uphold patient confidentiality.
This document discusses the importance of patient confidentiality and protecting private health information as required by HIPAA. It reviews how HIPAA was implemented to protect individuals' privacy and ensure secure handling of patient data. The document stresses that all hospital workers have a duty to maintain patient privacy and outlines specific practices like using secure logins, limiting access to records, and avoiding gossip to protect confidential information.
Welcome to the hippa, privacy and securityveve1728
This document provides an overview of patient privacy and confidentiality requirements under HIPAA. It discusses how confidential patient information should only be accessible to authorized medical professionals and defines examples of privacy violations. Consequences for violations include fines ranging from $100 to $50,000 depending on the nature of the violation. The document recommends ways for medical staff to avoid violations such as not discussing private patient information in public areas, logging off computers properly, and only sharing information with authorized individuals. Employers are responsible for implementing security procedures and training staff annually on confidentiality policies.
A talk delivered by Prof Faisal Ghani for 3rd year medical students at Alfarabi Medical College about the patients' confidentiality, the measures to protect them, and when it is ethical to breach it.
The document provides an orientation for new students at High Desert Hospitals covering topics such as patient rights and responsibilities, customer service, workplace violence, HIPAA, emergency codes, and other general safety information to prepare students for clinical rotations. It reviews policies and procedures students need to know to ensure quality care and legal compliance during their time at the hospital. The presentation aims to welcome new students and get them up to speed on important hospital guidelines and standards.
This document provides training on patient privacy and confidentiality regulations under HIPAA. It discusses the objectives of identifying HIPAA violations and ways to prevent them. It outlines what information is considered protected health information under HIPAA and the rules for using, disclosing and protecting patient information. Consequences for violations are described, including potential disciplinary actions and fines. The training emphasizes the importance of maintaining patient confidentiality and provides guidance on proper handling of protected health information.
Confidentiality and privacy are important principles in healthcare. Confidentiality refers to keeping a patient's personal information private between the healthcare provider and patient. Various types of patient information are considered confidential, including medical records, personal details, and financial information. Exceptions to maintaining full confidentiality include situations where a patient's health or safety is at risk or if required by law. Proper consent and limiting disclosure of patient information to those directly involved in their care helps uphold patient privacy and confidentiality.
HIPAA was originally intended to make health insurance more portable between jobs or periods of unemployment. It requires protecting patients' private health information and limiting access to only those who need it for treatment, payment, or healthcare operations. Any health information seen or learned through work must be kept strictly confidential and not shared with unauthorized individuals, as violations can result in penalties or job loss.
HIPAA was originally intended to make healthcare insurance more portable between jobs or periods of unemployment. Patient privacy and confidentiality are important, as patients have a right to control who sees their protected health information. Only those who need information for treatment, payment, or healthcare operations should have access. Any patient information seen or heard by healthcare workers must be kept private and not shared with unauthorized individuals. Violations of privacy rules can result in sanctions like dismissal, fines, and criminal penalties.
5. •This policy applies to all patients, including
minor patients under 18 years of age receiving
treatment at Najran Armed Forces Hospital
(NAFHP)
• Special and vulnerable patient groups
13. Right to freedom of choice
Right to choose freely and
change his/her physician and
hospital or health service
institution
Right to seek a
second opinion
without fear of
compromise to their
care
16. Rights to participate in the care
process
Right to be involved in decisions about
their care before and during
treatment, whenever medically
possible and at discharge
22. Be considerable and
respectful of the rights
of other patients and of
the hospital staff
Should treat hospital
staffs and other patients
with dignity and respect
Should provide accurate
and complete information
23. Should report unexpected
changes in their condition
To tell the physicians, nurses, or
other persons caring for them if
they do not understand what the
physicians, nurses, or others are
doing to them and are expect them
to do
Should follow the treatment plan
instructions and accept the
consequences if they refuses
treatment or does not follow these
instructions
24. Should keep
appointments with the
physicians Should obey the
hospital’s rules and
regulations
Should respect the
privacy of others
Should not bring
alcohol, unauthorized
drugs or weapons into
Should leave valuables the hospital
at home and bring only
those items necessary
during hospital stay
28. Protected Health Information (PHI)
What is - Individually identifiable health
covered information
- Health information, including
Individually demographic information
indentifiable - Relates to an individual’s physical or
health mental health or the provision of or
information payment for health care
- Identifies the individual
- Entities may use/disclose PHI to
Treatment & carry out essential health care
healthcare functions which include:
operations •Treatment
•Healthcare operations
29. Acceptable Use:
Viewing a Patient’s •Those providing treatment
PHI and care coordination
•With family, relatives,
friend, or others identified,
by the patient, who are
Nurse involved with the
healthcare
Reviewing •To make sure doctors give
His/Her good care and nursing
Patient homes are clean and safe
Physician
Orders •To protect the publics
Providing health, such as by reporting
Care when epidemics are present
within a community
•To make required reports
to the police, such as
reporting gunshot wounds
30. “Patients have the
rights to have their
medical record read
only by the people who
are treating or
supervising the patient’s
care, or by others
specifically authorized
by the hospital”
31. Conversations
Do not discuss
Be aware of patient information
your in public corridors,
surroundings elevators, or in the
cafeteria
Do not discuss who
What happens
you see in the
in the
facility receiving
facility, stays
care with family or
in the facility
friends
32. Maintaining Patients Privacy
Don’t leave confidential papers
anywhere on the copier; always
shred copies
Never fax confidential
Always verify the telephone
information to an
number of the receiving
unauthorized person or in a
location before faxing
room where others can
confidential information
observe the material
33. Maintaining Patients Privacy
Don’t leave the computer Don’t print confidential
monitor unattended if material on a printer
confidential information is shared by other
displayed on it departments
Do not leave a printer unattended while
printing confidential materials
Don’t to send confidential
material via email
34. Ensure Confidentiality
When speaking on the
Being careful when calling
phone avoid using the
patient about
caller’s name or the name
test results
of the patient
Avoid any conversation, either in
person or on the telephone with a
patient or others about any aspect
of treatment, patient records or
financial arrangements
35. Ensure Confidentiality
Never leave a message on the answering
machine or with any other person except
to request a return call from the patient
Always keep documents shielded from
view in areas where fax machines, copy
machines and printers are located
36. Protecting Confidentiality
Don’t leave information Protecting
showing on any computerized records
unattended screen and other information
Be careful of access to Always remove
the network if the documents from fax
computer shares area, copy area and
programs and data shredding them rather
files than putting materials
in the trash
37. Staff respects patient
confidentiality by not posting
confidential information on the
patient’s door or at the
nursing station
38. Training is essential
Training in confidentiality of all patients
records is vital to the good standing of the
healthcare organization
Training is designed to educate you on the
importance of Privacy and Security
This training program is design to protect individual
information and individual right to privacy and the
confidentially of patients and hospital information
39. It is everyone’s responsibility to take the
confidentiality of patient information
seriously.
Anytime you come in contact with patient
information that is written, spoken or
electronically
stored, the law requires us to be train.
40. Confidentiality Agreements
Every health care professional should be
required to sign one and should be signed at
every employment contract renewal
When signed an agreement acknowledges the
employee understanding of the facility’s policy
regarding confidentiality of health information
41. Lets Maintain the
Patients Rights.
Hit the Compliance for
Patient’s Privacy &
Confidentiality.
ITS EVERYONE’S
JOB!!!
Healthcare providers are expected to help patients be aware of and understand their RIGHTS.
In addition, healthcare providers need to help patients understand their RESPONSIBILITIES as well.
To whom does our policy applies to?
This policy applies to all patients, including minor patients under 18 years of age receiving treatment at Najran Armed Forces Hospital (NAFHP)And even special and vulnerable patient groups.This group includes children, disabled individuals, the elderly, the mentally incompetent, the mortally ill, those with terminal or vital disease, the unconscious, the socially or economically disadvantaged, prisoners etc.
Where can we see these?
Posters posted in the waiting areaProvided in written materials and other alternative formatsin multiple languages (Arabic & English)Stated in our Medical Staff By-Laws found in each department (System Control Part 1) Patient Hand Book
According to all these documents, the patient has the following rights
Right to receive an individualized, considerate and respectful care by the hospital staff in a safe setting at all times.It means that:Every person is entitled WITHOUT DISCRIMINATION to appropriate medical care.WITHOUT DISCRIMATION means that to give care regardless of race, color, religion, gender, age, sexual orientation, familial status, national origin, genetic information, physical or mental disability, and veteran status.
Right to know the name and professional status of the staff treating the patient and which physician is responsible for their care.That:All staff must wear I.D. card to identify themselves.All staff providing care will introduce themselves to patient and describe their roles.
Compel Medical Health Services to take measures to protect patient’s possessions from theft or loss. Staff will make sure that patient himself and his property are safe and secure.
Rights to Refuse or to Discontinue TreatmentPatient has the right to leave the hospital even against the advice of his/her physician.But we also have to inform patients about the consequences of their decisionsAnd informs them about available care and treatment alternatives for them
The patient has the right to choose freely and change his/her physician and hospital or health serviceinstitution, regardless of whether they are based in the private or public sector.The patient has the right to ask for a second opinion of another physician at any stage.
Right to effective communication based on individual needsPatient should have the access to a means of communication with the staff treating them in the Arabic Language.The patient who does not speak or understand the language of the predominant population will have access to an interpreter to assure understanding of the patient’s medical status and rehabilitation treatment plan.The patient with hearing or speech impairments will have access to appropriate communication services.
An eligible patient has the right to the hospital’s reasonable response to their requests and needs for treatment or service within the hospital’s capacity, its stated mission, and applicable law and regulation.The hospital must provide evaluation, service, and/or referral as indicated by the urgency of the case.
Patient has the right to be involved in decisions about their care before and during treatment, whenever medically possible and at discharge
Right to have pain treated effectivelyIt is the right of all patients that pain and symptoms will be assessed and appropriately managed
The patient has the right to be free from mental, physical, sexual, and verbal abuse, neglect, exploitation, and harassment.Any allegations are promptly investigated and appropriate action is taken.All patients have the right to be free from restraint or seclusion of any form that are not medically necessary, or are used as a means of coercion, discipline, convenience, or retaliation by staff
right to health education that will assist him/her in making informed choices about personal health and about the available health services.The education should include information about healthy lifestyles and about methods of prevention and early detection of illnesses.
Patient has the right to know and make a complaint if they are not satisfied with any aspect of their care and are unable to resolve the situation.The patient has the right to know the name of the person to speak to about a serious complaint about the hospital.
In addition to “rights” ,the patient also has “responsibilities”
Be considerable and respectful of the rights of other patients and of the hospital staff by assisting in the control of noise, the number of visitors, and cigarette smoking, where necessary.Should treat hospital staffs and other patients with dignity and respect and not to conduct any activity that will disrupt the work of the hospital.Should provide accurate and complete information concerning present complaints, past medical history, hospitalizations, medications and other matters relating to the patient's health.
Should report unexpected changes in their condition to a physician or nurse or other staff providing treatment to them.To tell the physicians, nurses, or other persons caring for them if they do not understand what the physicians, nurses, or others are doing to them and what the physicians and nurses are expect them to do.Should follow the treatment plan instructions of the physicians, nurses, and other people treating them and accept the consequences if they refuses treatment or does not follow these instructions.
Should keep appointments with the physicians and for notifying the physician when they are unable to do so.Should obey the hospital’s rules and regulations affecting patient care and conduct.Should respect the privacy of others and the property of the hospital.Should not bring alcohol, unauthorized drugs or weapons into the hospital.Should leave valuables at home and bring only those items necessary during hospital stay.
What is the difference between Privacy and Confidentiality?Privacy is about people and our sense of being in control of others access to ourselves or to information about ourselves with others.Confidentiality is about identifiable, private information that has been disclosed to others; usually in a relationship of trust and with the expectation that it will not be divulged except in ways that have been previously agreed upon.
What every employee should know about patient privacy “Patients have the rights to be examined in privacy & to have a person of the same sex present when being examined or treated by someone of the opposite sex.”Patients should have Privacy during care & treatment& Privacy for all clinical interviews, examinations, procedures, and transport.
Lets talk about the Confidentiality of Patient’s Information
What is considered confidential or protected health information (PHI)It is the Individually identifiable health information which includes:The Health information or anything that relates to an individual’s physical or mental health or the provision of health care or anything that identifies the individual itselfAnd it my use to carry out essential treatment & healthcare operations
The Confidentiality Rule sets rules and limits on who can look at and receive PHI; and to make sure that health information is protected in a way that does not interfere with healthcare and how information can be used and shared appropriately.
Patient Confidentiality is the right of an individual patient to have personal, identifiable medical information kept private; such information should be available only to the physician of record and other health carepersonnel as necessary.
To expect all communications and records of care to be kept confidentialBy not holding patient-related discussions in public placesBynot discussing who you see in the facility receiving care with family or friends
Maintaining Patients PrivacyDo not leave confidential papers anywhere on the copier, always shred copies.Always verify the telephone number of the receiving location before faxing confidential informationNever fax confidential information to an unauthorized person or in a room where others can observe the material
Do not leave the computer monitor unattended if confidential information is displayed on it.It is recommended that you not send confidential material via emailDo not print confidential material on a printer shared by other departmentsDo not leave a printer unattended while printing confidential materials
To help ensure confidentiality & To help protect confidentiality: Avoid any conversation, either in person or on the telephone with a patient or others about any aspect of treatment, patient records or financial arrangements.When speaking on the phone, avoid using the caller’s name or the name of the patientBeing careful when calling patient about test results
NEVER leave a message on the answering machine or with any other person except to request a return call from the patientAlways keep documents shielded from view in areas where fax machines, copy machines and printers are located.
To help protect confidentiality:Always remove documents from fax area, copy area and shredding them rather than putting materials in the trashProtecting computerized records and other information. Do not leave information showing on any unattended screen.Be careful of access to the network if the computer shares programs and data files.
Staff also respects patient confidentiality by not posting confidential information on the patient’s door or at thenursing station.
Training is essentialTraining in confidentiality of all patients records is vital tothe good standing of the healthcare organization. There havebeen breach in confidentiality of patients personal records atthe NAF Hospital where staff members looked intocelebrities medical records for personal information. Training is designed to educate you on the importance of Privacy and SecurityThis training program is design to protect individualinformation and individual right to privacy and theconfidentially of patients and hospital
It is everyone’s responsibility to take theConfidentiality of patient information seriously.Anytime you come in contact with patient informationthat is written, spoken or electronically stored, the law requires us to be train.
Confidentiality AgreementsEvery health care professional should be required to sign one and should be signed at every employment anniversaryWhen signed an agreement acknowledges the employee understanding of the facility’s policy regarding confidentiality of health information
Lets Maintain the Patients Rights.Hit the Compliance for Patient’s Privacy & ConfidentialityCoz’ ITS EVERYONE’S JOB!!!