The document summarizes a design process that involved 12 workshops on topics like DIY electronics and microbe labs. It describes personas developed, sessions using the PROTEE method, and two prototype ideas that emerged. One prototype was selected and built, with literature reviews, observations of workshops, and conferences also part of the process. The prototype is described as a proof of concept that is not fully tested or robust but provides basic functionality. Reflections question how evaluation could better capture value and outcomes, how to get to know participants and build trust, and how to plan for and adapt to the unexpected.

1. #Patchworks

2. Rod Dillon Rebecca Ellis Sharon Calverley Asa Calow
Biomedicine Environment Centre Signposts Madlab
Maria Angela Ferrario Will Simm Jen Southern
(Catalyst Research Associates)
Introducing people

4. Design process
• 12 workshops
- DIY electonics
- Microbe labs
• 4 personas
• 3 PROTEE sessions
• 2 prototype ideas
• 1 #Pat

5. Making things together
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
User testing
Exploratory workshops

6. research
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
Literature review
research observation and documentation of organisations & workshops
User testing
Exploratory workshops

7. sharing and publicising research
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
Literature review
research observation and documentation of organisations & workshops
Wider presentation and discussion of project at conferences
Writing academic papers
User testing
Exploratory workshops
video
video
video

8. PROTEE dialogues
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
Literature review
research observation and documentation of organisations & workshops
Wider presentation and discussion of project at conferences
User testing
Exploratory workshops
Writing academic papers
PROTEE
dialogue
video
video
video
PROTEE
dialogue

11. Tangible outcomes – the prototype
What it isn’t:
-Fully tested
-Totally robust / secure
-Commercial Product
What it is:
Proof of concept
Working version to test in use
Basic functionality
Using email sub system
“WIP” – ready for further
development

12. Relax, It is Prototype!
• A prototype is a primitive form of a system built to test
an idea
• It is not a final working product
• It is not the only outcome of the Sprint. There are
several intangible outcomes
What we could have done better: the ‘evaluation’ of
the prototype & its process
– Q: how can we best capture the ‘value’ of what we
‘do’, design & build?

13. Trust us, There Will Be at Least One.
We have learned to trust each other, each other skills
and the importance of everybody’s input before
outputs (and prototypes…)
• What could we have done better? Use creative
methods to explore the team needs/skills/aspirations
earlier in the project.
• Q: What is the best way to get to know each other and
build trust? Can the same creative methods be used with
different groups?

14. Less Rush! Plan to Adapt to the
Unexpected
Agreeing on a road map, milestones and ‘safety checks’
together & in advance is key. It makes dealing with
devilish details and unexpected accidents more
efficiently.
• What could we have done better? Spend more time
reflecting on how both outputs and processes matched
different peoples needs and the project brief.
• Q: How should decisions be made in a citizen-led
innovation project?

15. Questions for Breakout Groups:
1. How does innovation happen? Should it be ‘facilitated’? How
can it be facilitated?
2. How can evaluation be built in into the process? How can we
evaluate both tangible (e.g. prototype) and intangible (e.g.
process) ‘outcomes’?
3. Is there a silver bullet for trust? What is the best way to get to
know diverse participants and build trust? Do different groups
respond better to different approaches?
4. What does ‘citizen-led’ research really mean? How should
decisions be made in a citizen-led innovation project?

16. The End {The Start}