Irene Violet
Assistant Director-General
Responsive Government
Department of Housing and Public Works
Presentation on Responsive government for Partners in Technology 2 November 2018
Partners in Technology - Opportunities for delivering better ICT services Digital Queensland
Partners in Technology Briefing 2 August 2019
Michael O’Leary
Assistant Director-General, Information and Technologies and Chief Information Officer
Department of Education
Partners in Technology - Establish and prove foundational ICT capabilityDigital Queensland
Partners in Technology Briefing 2 August 2019
Ashley Hill
Chief Information Officer and Executive Director
Department of Justice and Attorney-General (DJAG)
Partners in Technology - Opportunities for delivering better ICT services Digital Queensland
Partners in Technology Briefing 2 August 2019
Michael O’Leary
Assistant Director-General, Information and Technologies and Chief Information Officer
Department of Education
Partners in Technology - Establish and prove foundational ICT capabilityDigital Queensland
Partners in Technology Briefing 2 August 2019
Ashley Hill
Chief Information Officer and Executive Director
Department of Justice and Attorney-General (DJAG)
This Partners in Technology briefing provided an opportunity for local ICT industry representatives to hear from Shaun Nesbitt, Chief Information Officer, Seqwater
Partners in Technology (PiT) - Advance Queensland Small Business Innovation R...Digital Queensland
Kylie Cooper, Director - Innovation and Policy, Department of Science, Information Technology and Innovation
Ben Sorensen, Director - Innovation and Disruption, PwC
Lisa Davis, VP & GM, Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel Corp.
Red Hat Government Symposium 2019
Summary and Q&As from Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Dr Sarah Pearson, Deputy Director-General Department of Innovation and Tourism Industry Development to the Queensland Digital Industry at the COVID-19 Partners in Technology briefing.
"Improving Decision Making in Health & Social Care Through Quality Information & Technology": Dr. Mark Davies (Director of Clinical and Public Assurance) of the Health and Social Care Information Centre (HSCIC) discusses this at the Healthcare Efficiency Through Technology Expo 2013.
Partners in Technology - future of customer and digital delivery in Queenslan...Digital Queensland
Future of customer and digital delivery in Queensland Government
Department of Housing and Public Works
Andrew Mills, Queensland Government Chief Information Officer
Presentation and contacts for 10 February Partners in Technology briefing hosted by Chris McLaren, Queensland Government Chief Customer and Digital Officer with Michael O’Leary, Chief Information Officer and Assistant Director-General (IT), Department of Education and Lea Diffey, Deputy Director-General Innovation, Department of Tourism, Innovation and Sport
The public sector, comprising various levels of
ministries and agencies, is involved in modernising
and transforming their existing business structure
and service delivery. The need to invest and develop
infrastructures, including unifi ed communications,
embedded systems and network enablement tools,
is growing and becoming more important than ever.
As a result of this sudden technological movement
and initiative, the public sector is scrambling to plan
and execute them to ensure the highest level of
citizen satisfaction.
This Partners in Technology briefing provided an opportunity for local ICT industry representatives to hear from Shaun Nesbitt, Chief Information Officer, Seqwater
Partners in Technology (PiT) - Advance Queensland Small Business Innovation R...Digital Queensland
Kylie Cooper, Director - Innovation and Policy, Department of Science, Information Technology and Innovation
Ben Sorensen, Director - Innovation and Disruption, PwC
Lisa Davis, VP & GM, Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel Corp.
Red Hat Government Symposium 2019
Summary and Q&As from Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Dr Sarah Pearson, Deputy Director-General Department of Innovation and Tourism Industry Development to the Queensland Digital Industry at the COVID-19 Partners in Technology briefing.
"Improving Decision Making in Health & Social Care Through Quality Information & Technology": Dr. Mark Davies (Director of Clinical and Public Assurance) of the Health and Social Care Information Centre (HSCIC) discusses this at the Healthcare Efficiency Through Technology Expo 2013.
Partners in Technology - future of customer and digital delivery in Queenslan...Digital Queensland
Future of customer and digital delivery in Queensland Government
Department of Housing and Public Works
Andrew Mills, Queensland Government Chief Information Officer
Presentation and contacts for 10 February Partners in Technology briefing hosted by Chris McLaren, Queensland Government Chief Customer and Digital Officer with Michael O’Leary, Chief Information Officer and Assistant Director-General (IT), Department of Education and Lea Diffey, Deputy Director-General Innovation, Department of Tourism, Innovation and Sport
The public sector, comprising various levels of
ministries and agencies, is involved in modernising
and transforming their existing business structure
and service delivery. The need to invest and develop
infrastructures, including unifi ed communications,
embedded systems and network enablement tools,
is growing and becoming more important than ever.
As a result of this sudden technological movement
and initiative, the public sector is scrambling to plan
and execute them to ensure the highest level of
citizen satisfaction.
Estado Futuro fue una conferencia internacional, organizada en conjunto con la Organización para la Cooperación y el Desarrollo Económicos (OECD) el 30 y 31 de Marzo en el GAM, que abordo temáticas de innovación en el sector público, donde más de 300 expertos y actores – como Ministros, Jefes de servicio, funcionarios, académicos e innovadores públicos – compartieron experiencias sobre los desafíos que enfrentan hoy los gobiernos para diseñar e implementar sus agendas de innovación pública.
Para saber más de Estado Futuro, ingresa a www.estadofuturo.cl
About Connecting Up:
Connecting Up Inc was established in 1981 as Community Information Support Service of SA Inc. (CISSsa). CISSsa was established as the peak community information agency in South Australia, providing essential community services information in a variety of print and, later, electronic formats. CISSsa later changed its name to Community Information Strategies Australia and is now Connecting Up Inc.
Connecting Up’s purpose is to help our fellow not-for-profits leverage the digital world to positively impact their communities. The digital world is ever expanding beyond IT software and hardware, digital marketing, fundraising to new and innovative service delivery and understanding / measuring impact.
We have a long history of affordable software, hardware, educational events and more recently group consulting. We believe that not-for-profits with the right tools and skills can and do achieve great things. We work in partnerships with over 40 organisations to deliver high quality products and services specifically meeting the nuanced needs of the not for profit sector.
Connecting Up's and TechSoup New Zealand’s services are available in Australia, New Zealand and throughout the South Pacific. In addition, Connecting Up also helps to develop relationships with business, community and government sectors for the development of the not-for-profit sector.
About Connecting Up:
Connecting Up Inc was established in 1981 as Community Information Support Service of SA Inc. (CISSsa). CISSsa was established as the peak community information agency in South Australia, providing essential community services information in a variety of print and, later, electronic formats. CISSsa later changed its name to Community Information Strategies Australia and is now Connecting Up Inc.
Connecting Up’s purpose is to help our fellow not-for-profits leverage the digital world to positively impact their communities. The digital world is ever expanding beyond IT software and hardware, digital marketing, fundraising to new and innovative service delivery and understanding / measuring impact.
We have a long history of affordable software, hardware, educational events and more recently group consulting. We believe that not-for-profits with the right tools and skills can and do achieve great things. We work in partnerships with over 40 organisations to deliver high quality products and services specifically meeting the nuanced needs of the not for profit sector.
Connecting Up's and TechSoup New Zealand’s services are available in Australia, New Zealand and throughout the South Pacific. In addition, Connecting Up also helps to develop relationships with business, community and government sectors for the development of the not-for-profit sector.
The term “digital transformation” has been around for the past 3 years or more. Early on, it was considered something that only concerned the “techy or IT” teams in an organisation.
Digital transformation actually involves putting the best possible ‘User Engagement’ experience at the heart of all interactions between an organisation and its customers. It involves meeting and exceeding customer expectations
on any transaction or touchpoint with your organisation.
On the flip side of the coin, customers also expect the organisation to have a similarly all-encompassing
view of them, and their current and past relationship and interactions.
The biggest challenge for both consumer, business-to-business (B2B) companies and public service organisations is to create this single, seamless brand experience across all channels.
HSD presents a white paper discussing the digital transformation imperative faced by Australian government organisations and how agencies can respond using a 'lego approach' to enterprise technology and business applications.
PiT briefing at State Library of Queensland
Chris McLaren - Queensland Government Chief Customer and Digital Officer
Building a thriving Queensland digital economy
Rob Champion - Queensland Government Chief Information Security Officer
Cyber Security
- Coverage of M&T's DIVERSITY event at the Sydney Opera House featuring the Hon. Anna Bligh.
- Hiring trends in the Business Intelligence and Information Management space, commentary by BI specialist, Tom Sweeney. Includes breakdown of most in-demand roles in the space, cotnract vs permanent, industries.
- How labour trends are looking like for all Australian regions, as seen by our Regional Directors.
- A look at ING Direct's innovative Zero Touch Project, it's very own private cloud that leads all Australian banks.
- Laura Hanson, M&T's Account Manager in Queensland updates on her latest IT Healhcare Workshop which featured Patrick Lilwall, CIO of Blue Care and Dean Dimkim from Queensland Health.
- Labour trends in the past quarter, including most in-deamdn contract roles, permanent roles and highest paid permanent roles.
Presentation and contacts for 1 July Partners in Technology webinar hosted by Chris Fechner, Queensland Government Chief Customer and Digital Officer with Michael O’Leary, Chief Information Officer and Assistant Director-General (IT), Department of Education.
Presentation, summary and Q&A by Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Prof. Marek Kowalkiewicz, Founding Director, Centre for the Digital Economy, QUT at the COVID-19 Partners in Technology briefing.
Presentation and Q&A by Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Prof. Marek Kowalkiewicz, Founding Director, Centre for the Digital Economy, QUT at the COVID-19 Partners in Technology briefing.
Presentations by Dallas Stower, Deputy Director-General, Transformation and Enabling Technologies, Department of Housing and Public Works and Damian Green
Deputy Director-General, eHealth Queensland
Chief Information Officer, Queensland Health
at the COVID-19 Partners in Technology briefing.
Presentation, summary and Q&A by Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Michael Nikolic, Chief Digital Officer, Queensland Correctional Services at the COVID-19 Partners in Technology briefing.
Presentations by Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Michael Nikolic, Chief Digital Officer, Queensland Correctional Services at the COVID-19 Partners in Technology briefing.
Presentations by Chris Fechner, Queensland Government Chief Customer and Digital Officer and presentation by Dr Sarah Pearson, Deputy Director-General Department of Innovation and Tourism Industry Development to the Queensland Digital Industry at the COVID-19 Partners in Technology briefing.
Summary and Q&As from Chris Fechner, Queensland Government Chief Customer and Digital Officer's presentation to the Queensland Digital Industry at the COVID-19 Partners in Technology briefing.
Summary and Q&As from Chris Fechner, Queensland Government Chief Customer and Digital Officer's presentation to the Queensland Digital Industry at the COVID-19 Partners in Technology briefing.
Summary and Q&As from Chris Fechner, Queensland Government Chief Customer and Digital Officer's presentation to the Queensland Digital Industry at the COVID-19 Partners in Technology briefing.
The digital future of DES
Department of Environment and Science
Tim Barker, Chief Digital Officer, Digital and Information Services Branch, Science and Technology Division
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
2. Be a responsive government
Making Queensland Government services easy to use
Irene Violet, Assistant Director-General, Responsive Government
Department of Housing and Public Works
November 2018
3. ‘Be a responsive
government’ is
one of the
Queensland
Government’s six
priorities for the
community.
What is responsive government?
Department of Housing and Public Works - Partners in Technology November 2018
4. Responsive
government
is about…
…making Queensland Government
services easy to use.
People from all walks of life, with varying digital
literacy, should be able to easily access
information and Queensland Government
services whether it’s online, over the phone or
in person.
We want to make sure that Queenslanders feel
like it is easy to do business with their
government.
Department of Housing and Public Works - Partners in Technology November 2018
6. What we know
We’ve listened to
Queenslanders
o over 4,600 Queenslanders
engaged
o annual whole of government
satisfaction survey
We’ve researched best practice
– Estonia, UK, USA, Australian
Government, NSW, Victoria and
others
What we’ve seen and
heard
Department of Housing and Public Works - Partners in Technology November 2018
7. Five work themes to achieve success
Put our
customers at
the centre of
everything we
do
Rethink
service
delivery
Simplify the
customer
experience -
digitise the
core.
Leverage the
power of data,
technology
and the digital
economy
Build
capability,
leadership
and the
attitude to get
us there
Department of Housing and Public Works - Partners in Technology November 2018
8. Simplify the
look and feel
of qld.gov.au
Tell us once:
authentication
Digital Wallet:
for all
government
licences and
cards.
Business
Queensland
improvement
with future
procurement
systems
Plus: multiple cross agency projects, strategies and programs
Foundation projects
Department of Housing and Public Works - Partners in Technology November 2018
9. Develop and
coordinate
performance
reporting to
track
progress on
agency-led
and WoG
initiatives
Facilitate
prioritisation
of and
connection
between
projects in
the pipeline
Collaborate
and codesign
inflight and
new projects
Identify
projects that
will improve
customer
outcomes
through clear
deliverables
Identify and
help kick-off
new
initiatives to
lift WoG
capability
Ensure
quality of
customer
outcomes
from the
target
portfolio
through
enabling
governance
Responsive Government: how is this different
We collaborate across government to enable and support agencies to
deliver Queensland Government services that are easy to use.
Department of Housing and Public Works - Partners in Technology November 2018
Put our customers at the centre of everything we do
co-design products and services
personalise their experience with us
Increase the number of transactions customers can complete online
Reimagine how we approach government service delivery
Deliver services differently and tell our stories
Simplify the customer experience/Digitise the core
make it easier for people and business to work with government
develop a plan for digital inclusion so no-one is left behind
Harness the power of data, technology and the digital economy
target service improvements, using evidence
share and gain insights from our information
build a digital infrastructure plan
Leadership, capability and attitude
Actively building capability and collaboration across the public sector
‘lean start up’ agile approach, do small things and aggregate
Put our customers at the centre of everything we do
co-design products and services
personalise their experience with us
Increase the number of transactions customers can complete online
Reimagine how we approach government service delivery
Deliver services differently and tell our stories
Simplify the customer experience/Digitise the core
make it easier for people and business to work with government
develop a plan for digital inclusion so no-one is left behind
Harness the power of data, technology and the digital economy
target service improvements, using evidence
share and gain insights from our information
build a digital infrastructure plan
Leadership, capability and attitude
Actively building capability and collaboration across the public sector
‘lean start up’ agile approach, do small things and aggregate
A small team within HPW that will play a key role in enabling, facilitating and making connections across government to support the change required to create a more Responsive Government.
The Responsive Government team will be able to provide support to agencies, and they will do this by collaborating and codesigning inflight and new projects. This includes working with agencies to identify current and/or new projects that will improve customer outcomes through clearly articulated deliverables. For example, the team will partner with agencies such the Public Service Commission to identify and help kick-off new initiatives to build and lift capability in agile approaches, critical thinking, and human-centred design across government.
In facilitating the Responsive Government Portfolio and Project Pipeline, the team will ensure the quality of customer outcomes from projects and help our Cluster Group and agencies to prioritise the right projects to include in the pipeline.
And the team will support us in our monitoring role to ensure the Responsive Government program of work across government is on track and contributing to our target.
Please let me know if you have any thoughts, and I invite you and any staff from your agencies to visit the collaboration space outside.