Part 4 - Critical Control Verification: Are your controls effective?
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Presented by Mark Wright (Director, FEFO Consulting) with Rebecca Crompton (General Manager Safety, BSA Ltd) What’s covered? Can you sleep at night, knowing your critical controls are effective? This webinar will outline different types of critical control assurance activity. A practical case study will also be shown on how to provide stakeholders with comfort that critical controls are effective. Key takeaways: Verifying critical control effectiveness Unintended consequences Solution focus approach to CCM
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EFO Consulting has designed a Psychosocial Dx to measure performance, apply reliable benchmarks and Levers for action.
Can surveys be used to assess risk or only identify hazard?
What options are available to manage psychosocial factors that are simple pragmatic and value add?
Join us during this webinar to understand Psychosocial Diagnostic (Dx) options and methods of responding to range of psychosocial regulations and industry guidance:
Options available to identify hazards and assess risks that are often invisible
Understand specific areas of exposure, job demands, job resources and the impact these have on work outcomes.
Utilise reliable Levers to prevent, respond and promote healthy workplaces and high performance.
Case studies of transferring legal requirements and theory into practices that add value.
Psychosocial Risk Series – 1. ISO 45003 vs Model Code of Practice
Presented by Mark Wright & Bec Crompton, FEFO Consulting
Whats covered?
What is the difference between ISO 45003 vs Model Code of Practice?
This webinar will provide an outline typical psychosocial factors and difference between the international standard ISO 45003 vs the SafeWork Australia Model Code of Practice.
Key takeaways:
• What are psychosocial requirements
• How to get started?
• Useful resources to help manage psychosocial risks.
myosh Critical Control Management Presentation.pdf
The myosh Critical Control Management (CCM) module reduces the likelihood of incidents by automating the CCM process. Critical Control verification is incorporated into everyday processes such as regular workplace inspections.
Psychosocial Risk Series : Mental Fitness – Opening up Conversations
Presented by Mark Wright FEFO Consulting & Vicky Worland, Gotcha4Life Foundation
Whats covered?
How to prepare your organisation to be mentally fit?
This webinar provides tips.
Key takeaways:
• Why open up the conversation?
• Tips to engage, educate and empower by building mental fitness
• Examples of creating meaningful mateship, emotional muscle, and social connection to end suicide.
Psychosocial Risk Series : Change Management
Presented by Mark Wright FEFO Consulting & Clare Morris, Levant Consulting
Whats covered?
How do you manage change to effectively control psychosocial risk?
Research has shown that initiatives implemented with effective change management activities are six times more likely to succeed. This webinar will outline highlight why the management of change is important and tips to successfully management transformational change.
Key takeaways:
• Why is change important?
• Health and Safety Index change management benchmark results
• Planning a successful change transformation and taking a human centred approach
Navigating H&S in Complex Times
This document discusses navigating health and safety in complex times using the Cynefin framework. It provides an overview of the Cynefin framework and its five domains: simple, complicated, complex, chaotic, and disorder. It then analyzes four case studies using the Cynefin lens, examining situations that fell into the simple, complicated, complex, and chaotic domains. The case studies demonstrate how understanding the domain can help effectively sense, categorize, and respond to health and safety challenges. The document aims to help leaders and decision-makers navigate complexity through this framework.
Psychosocial Risk Series : HR vs Safety – Psychosocial Ownership
Presented by Bec Crompton, FEFO Consulting & Joanna Hull, Hull Consulting
Whats covered?
This webinar will outline risk management principles and options when assigning ownership and managing psychosocial factors.
Key takeaways:
• Psychosocial factors and relationship between Human Resources and Health & Safety function
• Considerations when assigning the management of psychosocial risks
• Tips to collaborate, assign ownership and effectively manage psychosocial risk
Psychosocial Risk Series : Change Management
Presented by Mark Wright FEFO Consulting & Clare Morris, Levant Consulting
Whats covered?
How do you manage change to effectively control psychosocial risk?
Research has shown that initiatives implemented with effective change management activities are six times more likely to succeed. This webinar will outline highlight why the management of change is important and tips to successfully management transformational change.
Key takeaways:
• Why is change important?
• Health and Safety Index change management benchmark results
• Planning a successful change transformation and taking a human centred approach
The State of Safety Culture in Mining Webinar - Slides.pdf
Presented by Anthony Gibbs and Dr Amy Hawkes (Head of Psychology, Sentis)
Whats covered?
Providing raw materials that are critical to economies around the world while ensuring a safe, productive operation is a delicate balance. In an environment where rising costs, social and geopolitical risks, infrastructure shortages and resource nationalism are common, mining organisations face unique challenges.
Join Sentis’ CEO Anthony Gibbs and Head of Psychology Dr Amy Hawkes as they explore the attitudes and behaviours of those working in mining along with challenges and opportunities within the sector to create actionable insights.
Throughout this discussion we’ll explore:
• Key findings from our newest report representing all frontline and leadership levels from the coal, metal ore and non-metallic minerals subsectors
• How the mining industry stacks up against cross-industry benchmarks for safety culture performance
• Considerations to improve contractor integration and relationships between the frontline and management
• Real life feedback from workers to illustrate day to day challenges
• How to take steps to foster a better, safer organisation
Operational Leadership and Critical Risk Management
Presented by Mark Cooper, Principal Consultant, Sentis
Whats covered?
High hazard activities rely on rules, procedures and standards to specify ‘safe operation’. While these standards are usually written by experts, they may not universally apply to every situation or operational context. A recent review of over 160 serious incidents across multiple industry sectors, identified that 49% of control failures involved intentional ‘workarounds’. This is not to suggest that workers are defiantly flouting rules or expectations. In fact, often workaround behaviours can be linked back to operational leadership and organisational factors.
Operational leaders set the tone and help shape the environment within which critical controls are managed. They act as role models, define what’s expected and influence behaviours and attitudes through their actions and words. In this webinar we’ll target the role of leadership in critical control management processes.
In this webinar, Sentis Principal Consultant Mark Cooper will explore:
• The psychology of risk, risk taking and risk management
• Strategies for leaders to promote, influence and reinforce the importance of critical control management
• The benefits of examining the ways your work is affected by latent operational and corporate influences.
Joint Action Solutions
JointAction Solutions provides an automated risk assessment tool to help identify and reduce risks of work-related musculoskeletal disorders (WMSDs). The tool uses wearable sensors and video analysis to capture task data, assigns consequential risk scores, and identifies contributing risk factors. It allows companies to prioritize high risk tasks, develop and validate risk controls, and integrate data into existing safety systems. The tool was developed with input from researchers and aims to engage workers in the risk assessment process through an easy to use platform.
ICMM Critical Control Management Implementation Guide
The International Council on Mining and Metals (ICMM) has published the Health and Safety Critical Control Management Good Practice Guide (Good Practice Guide) (2015), which
outlines the approach to critical
control management (CCM) for use in the mining and metals industry. This document provides guidance to implement the CCM approach in the Good Practice Guide. It also provides history and context of the approach, potential benefits and obstacles, and
how an organisation can adopt CCM.
Code of practice - Mine Safety Management System
This Code provides guidance for mine operators on meeting the requirements of the WHS Mines Regulations and the WHS General Regulations in relation to establishing and implementing a mine safety management system for a mine.
The Code may also be a useful reference for persons conducting a business or undertaking (PCBU) at a mine or other persons interested in complying with the duties under the WHS legislation.
Key work health and safety statistics Queensland 2021
Safe Work Australia compiles the Work-related Traumatic Injury Fatalities data set which provides national
statistics on all workers and bystanders fatally injured at work. This report presents a summary of Queensland
results from this dataset, based on Safe Work Australia’s Key WHS Statistics report and results for Australia.
The national data set includes a range of information sources, such as:
Underreporting and the Implications for Serious Injury and Fatality Prevention
Presented by Anthony Gibbs, (CEO Sentis), Dr Amy
Hawkes, (Head of Psychology at Sentis) and Warren Smith
Whats covered?
Research suggests that one in five recordable incidents and near misses have serious or fatal outcome potential—regardless of the actual outcome severity. Yet many organisations struggle with underreporting and classification of their more serious incidents.
Understanding the system and culture factors that contribute to underreporting and your organisation’s risk exposure is the first step to building a more mature reporting culture.
In this webinar, Sentis CEO Anthony Gibbs will interview Dr Amy Hawkes, Head of Psychology at Sentis, and Warren Smith, Founder of Incident Analytics, to explore:
• the importance of accurately identifying serious injury/fatality potential events
• key drivers of underreporting
• the importance of weak signals to future serious events
• some practical ideas and strategies you can implement to improve the way your organisation responds to incident reports.
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Psychosocial Dx: Identifying Invisible 45003 Factors
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myosh Critical Control Management Presentation.pdf
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Psychosocial Risk Series : Mental Fitness – Opening up Conversations
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Psychosocial Risk Series : HR vs Safety – Psychosocial Ownership
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The State of Safety Culture in Mining Webinar - Slides.pdf
The State of Safety Culture in Mining Webinar - Slides.pdf
Operational Leadership and Critical Risk Management
Operational Leadership and Critical Risk Management
ICMM Critical Control Management Implementation Guide
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Key work health and safety statistics Queensland 2021
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Underreporting and the Implications for Serious Injury and Fatality Prevention
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Part 4 - Critical Control Verification: Are your controls effective?
- 1. Critical Control Management Part 4 of 6: Verification & Evaluation Mark Wright Managing Director, Fefo Consulting 1. Material Unwanted Events ✓ 2. Identifying the Critical Few ✓ 3. Critical Performance Standards ✓ 4. Critical Control Verification Today 5. Critical Control Measurement 24 Nov 6. Myosh Digital Bow-tie + CCM 25 Nov Rebecca Crompton, General Manager, HSE, BSA Ltd
- 2. TEAM CLIENTS REACH OUTCOMES About Us ✓ Statistically reliable >0.9 ✓ Credible lead indicators benchmarks ✓ Integrated Health AND Safety 2 info@fefo.com.au fefo.com.au
- 3. 3 Desired Current State A. Webinar #1-3 Recap B. Where to check? C. How to check? D. Pitfalls and Leading Practices CCM
- 4. Act Measure Focus 4 Webinar 1: Current vs Desired State info@fefo.com.au | fefo.com.au
- 5. 5 info@fefo.com.au | fefo.com.au Critical Control / Performance Parameter Criteria Method of Verification Frequency Who Webinars 1-3 Recap: Identify Critical Controls & Set Expectations
- 6. # Target Volume No targets Effective Critical Control Target > xx% Ineffective Critical Control Target < xx% Case Study #1: Setting Targets Working at Heights Electrical Isolation First Aid 6
- 7. Demo Construction Operate & Use Maintain End of Life Raw Material Manufacture Transport Wholesale Retail End User Where to Check? 7 info@fefo.com.au | fefo.com.au CCM
- 8. Capture and Report Control Effectiveness Reporting Automation Levels High Low Low High Capturing Automation Levels 8
- 9. Critical Control Verification Checks 9 info@fefo.com.au | fefo.com.au CCM Visible engagement on site • Acts • Objects • Systems
- 10. 10
- 13. Govern | Design Lead | Facilitate Manage | Coach Implement | Support Evaluating Critical Control Management Programs >95% >95% >95% >95% >95% 24 24 12 24 2021 ● ● ● ● ● ● ● ● ● ● Control Effectiveness Target Number Target Measure Result HPI HPI March Effective Controls (%) Number Completed (#) 13
- 14. Case Study #2: Dashboards Leading Indicators Metrics September Target Result Critical Process Confirmations 50 79 Critical Control Effectiveness 95% 96% Old approach New Approach Challenges: • Senior leaders not visible • Poor coaching conversation • Critical controls unclear • Not focused on major unwanted events 14
- 15. Focus on the negatives Focusing solely on data Too many critical controls Ask what’s working well and do more of it! Effective conversations and understand indirect CCM benefits Focusing on the critical few Critical Control Checks Verifying critical controls from behind a desk Verifying onsite with operations Common Pitfalls Leading Practices 15 info@fefo.com.au | fefo.com.au Administration creating a burden greater than CCM benefits Design process to align with your goals, maturity levels and resources
- 16. Poll 16 What topics would benefit your organisation? You can choose more than one option: A. Verification schedules based on material unwanted events B. Skills to apply effective coaching conversations C. Simple technology to capture on site checks D. Critical Control Management reporting templates E. Other? info@fefo.com.au | fefo.com.au
- 17. 17 Additional Help info@fefo.com.au | fefo.com.au Complimentary Discovery Workshop http://calendly.com/mark-wright https://calendly.com/fefo_terry
- 18. Future Webinar: 6-Part Series Wednesday’s 17 Nov – 1 Dec 5 6 18 info@fefo.com.au | fefo.com.au