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Oster indiv. presentation final
- 1. Laying the Foundation and Communicating with Employees Autumn Oster Comm 303-W01
- 2. Figure out what you are there to do. Clearly Define Leaders Purpose Goals
- 3. Foundation of an Organization Important to lay a foundation for the organization in order to have success Leads to success for employees
- 4. Communication within an organization should be: Clear: 90% of communication is miscommunication Relevant: keep current and on topic Open: accept new ideas and propose a few of your own Respectful
- 5. North West Social Forum There was a purpose, but no goals or leadership There was not enough communication with participants There was no North West Social Forum
- 6. What the NWSF could have done Kept it SMART Specific Measurable Attainable Realistic Timely
- 7. What the NWSF could have done Kept participants involved Compliment and Criticize Establish teams BETTER COMMUNICATION= BETTER ORGANIZATION
- 8. Types of teams the NWSF could use Project Virtual Work Quality Improvement
- 9. Northwest Social Forum Take #2
- 10. References Eisenberg, E. (n.d.). Organizational Communication (16th ed.). Bohlander, G. (n.d.). Managing Human Resources (13th ed.). Amoshaun, T., Bennet, L., Tomhave, J., Van Leuven, N., Veden, M., Wells, C., & Werbel, L. Which Way for the Northwest Social Forum? . Eisenberg, E. (1987). Reconsidering Openness in Organizational Communication. Academy of Management Review, 12(3)
Editor's Notes
- -The basis of the organization requires more than an actual buildings, office supplies and computers-by establishing who the leaders are, the organization has someone to look to, to answer to, and to follow. It is important to have someone with the executive power to make decisions and someone who will be accountable, or responsible for everything the organization does. These leaders can also hold the others in the group responsible for their actions and ensure the work is getting done. -defining the purpose: what the company is meant to do, how to do it and why it is being done. Without a clear purpose for the organization, there will not be a sure reason why it was started and what it is to accomplish. By defining the ways the organization will achieve its purpose, a set path will be determined for the group to take. Having structure and reason will help ensure the organization to be successful in what it is meant to do.-Goals: by setting goals, the organization can constantly grow, do more and achieve more. Goal setting is an important factor for ever growing success. Without having objectives set with deadlines, and reassessing the unmet goals, the organization will lack the motivation and will never become a stronger, more successful place.
- -Having the basics of the organization will prove success for the company, but will also lead to success for employees.-Allowing the employees to succeed will provide strong satisfaction in the workplace leading to happy employees who in turn will want the company to succeed.-Employees feel that having meaningful work and feeling like they are accomplishing things are what will ensure job satifaction. With out these, the employees will not be motivated and will not want to work hard for the organization.-The employees are who will get the work done, and without their cooperation, the organization will not be as successful as it could be.-These employees also need to know their specific tasks and job description, so by having a clear and defined purpose and goals, each employee will know what is expected of them in the workplace-By letting the employees know what the company is meant to do, the employees will understand what their job is, what it means and why they should continue working there.-
- Clear: say what you need to, plan it out so it is easily understandable. Ensure people understood you, ask them to repeat it, ask if they have any questions, concerns, etc. restating your information is a good way to keep the message fresh in people’s minds, and also a good way to stress the importance of the information. Relevant: keep up to date with information in order to help limit confusion. Make sure before you send out a company memo, or hold a meeting, you’re information is up to date. Wrong information will not only make you look incompetent, but it will also create confusion. Stay on topic and focused when communicating. This will help your organization accomplish your goals, but also set the tone for the employees to be professional and accomplish work.Open: respond to suggestions well, and give a few out to your employees. This will help efficiency in the organization. Having constructive criticism will allow for constant improvement, as well as improving the communication among employees.Respectful: presenting your input in a polite way will encourage open communication and strengthen work relationships. Again, 90% of communication is miscommunication, people interpret things differently and if you say something wrong, it may offend some people. Making sure your information is presented in an appropriate way will also help communication in the organization.
- -The NWSF had a purpose, but the organizers did not establish goals, timeframes and resources to achieve the goals-The NWSF did not communicate well with the participants. The organizers left volunteers in the dark about many decisions and never filled them in with what was going on.-The lack of these two crucial aspects of organizational communication assisted the failure of the NWSF
- The NWSF could have laid a better foundation by keeping it SMARTSpecific: clearly stated and detailedMeasurable: can we see the change, how do we know when we achieved itAttainable: keep them reasonable and achievableRealistic: can it actually be done?Timely: Set a timeframe, set check points and make sure you stay on trackThese 5 points could have saved the NWSF. By making sure it all specific, measurable, attainable, realistic and timely, the goals and purpose would have been clearly communicated, commonly known and the leaders would have had direction in what the should do next.
- Better Communication=better organizationation-Sent out progress reports with details as to what has been accomplished and what still needs work, this report could have saved a lot of the communication issues the NWSF had. -By giving a compliment with a criticism it makes the criticism less harsh. Give them a pat on the back before you tell them to stand up straight. Highlight what great things were done and highlight what need to be done better, what tasks are left, etc. This will give participants direction and let them know what work is left to be done.-The NWSF didn’t have specific people set to work on certain tasks. The there were main committees, but rather than having one planning committee with 100 people, break it down into 10 committees with 10 people on each team in order to promote better communication, utilization of each participant and these teams can actually get work done. Having the smaller teams could have also ensured that work was getting done, because there were so many people in one committee assumptions were made about the work getting done on time, everyone left the work for other people, and it never got done.
- Project: This team is usually accomplish specific tasks and disbanded after the completion of that task.Work: The entire group who is in charge of delivering a service or product to a customer.Quality Improvement: Used in order to focus on satisfaction, improve team performance and reduce costs. Virtual: All teams can be virtual. Using technology to communicate is the main difference in this type of team. The NWSF could have established these teams in order to focus on the smaller picture rather than the whole forum at once.The teams would have helped the organizers and participants, to split up the work and the leaders could hold each team responsible for the work each team was to do.
- If the NWSF were to try again, but incorporate the several different organizational communication theories, it would no doubt be a success. The lack of communication with participants and organization for the forum over all lead to its evident failure. The organizers could have done many things differently, but if it were to just establish a basis for the forum and communicate better, the forum would have been a great success for the residents of the region. It is unfortunate the way things turned out for those involved in the forum, but people trying to start an organization or event will hopefully learn from the failure of the NWSF. I hope you all take the importance of communication and establishing a foundation with you in your future so your endeavors will be a success.