The document discusses Ossia's vision for dynamic collaborative communications. It outlines categories of features including unified communications, real-time multi-media conferencing, presence and availability management, and real-time data collaboration. Within each category, specific features are listed such as unified messaging, personal assistants, multi-party audio/video conferencing, corporate IM systems, document sharing, and moderated presentations.

2. Scope of OssiaTM Vision for Dynamic Collaborative Communications
Real-Time Multi-Media Presence and Availability Real-Time Data
CPE Solutions
Unified Communications
Multi-Party Conferencing Management Collaboration
Unified Personal PSTN/ISDN IP Corporate IM Document Moderated
Presence
Messaging Assistant Conferencing Conferencing Systems Collaboration Presentations
Axiom8 Ossia v1.0 Ossia v2.0
Avaya Jabber Microsoft ECS & Net Meeting
Alexis Lotus Sametime
Captaris Conita eDial
Latitude Latitude
Interactive Intelligence First Virtual Communications
Cisco Unity Cisco Personal Assistant Presence Works
Active Voice Plethora Technology
Object World Avistar Divine
Facetime
Ikimbo
WireRed
Personal Instant
Unified PSTN/ISDN IP
ASP Solutions
Assistant Messaging Presence Web Conferencing Services
Messaging Conferencing Conferencing
Services Services
Access Line iPulse Genesys Conferencing
Webley Reality Fusion Novell instantme PlaceWare
Wildfire TrulyGlobal Centra
Appiant MeetU
Orchestrate Yahoo! WebEx
Comverse Latitude AOL Latitude
Glenayre Raindance ICQ Raindance
OpenWave Pal Talk
Call Sciences Sciences
Call Windows Messenger for XP
Bantu
Innomedia – Buddy Talk
Source: Axiom8, Inc. and Gardner Group Research Copyright © Axiom8, Inc. November.2001 All rights reserved

3. Category Features of Dynamic Collaborative Communications
Message Based Unified Real-Time Multi-Media Presence and Availability Real-Time Data
Unified Communications
Communications Multi-Party Conferencing
Conferencing Management Collaboration
Personal
Unified PSTN/ISDN
PSTN/ISDN IP Corporate IM Document Moderated
Assistant Presence
Messaging Conferencing Conferencing Systems Collaboration Presentations
Services
• Voicemail, Call Routing • Multi-party • Multi-party • Text Instant • Online • Application • Whiteboard
Email & Fax (2 or more (2 or more Messaging Presence Sharing
via: • Presentation
in one inbox conferees) conferees) Awareness
• Find Me/ • Encryption
• Application • Annotation
• PC/Phone Follow Me • Audio and/or • Audio and/or • Dynamic
Tools
clients Video via Video via IP • Database Presence Viewing
• Single # Reach
PSTN/ISDN Integration Indicators • Web Co-
• Read Email
• Call Return • File Transfer Browsing
via TTS • Save & • Personal
from Message
Archive Availability • Polling /
• Convert VM
• Routing Tables Transcript Information • Remote Q&A
to Email
& Persistent Desktop
via .wav or • Location- • Moderated
Contact Search control
STT based Session
• Hunt List Presence controls
• DTMF or
Voice
Recognition Call
Interface Screening:
• Callers IP/PSTN Bridge for both IP and
PSTN endpoints in one
• Messages
conference
• Filtering rules

4. Category Descriptions of Dynamic Collaborative Communications
Unified Communications (Currently, enterprise communication providers are working toward complementing the functionality of unified messaging
solutions with technologies such as collaboration, personal assistant, and mobility applications to create a unified communication experience. They
have added this functionality to message coordinators as opposed to directories)
• Unified Messaging: Builds on the proven functionality and value of voicemail by integrating it with other messaging channels including email and
fax in a single mailbox that offers expanded message and contact management capabilities that can be accessed from PCs, TT telephones, and PDAs.
(From an article by Scott Stone of Avaya, Inc. This definition is a good example and reflects the same idea put forth by other analysts and UM
solution providers)
• Personal Assistant Services: Directory driven services that aid in call control and management for a user. Services are offered on a subscription
basis to business professional consumers, but also are sometimes part of PBX services and systems. These services are usually accessed via the
telephone and often include web interface management of inbound call preferences (routing, screening, caller id, call waiting). Some of these services
also include access to conference bridging services.
Real-Time Multimedia Multi-party Conferencing
• PSTN / ISDN Conferencing: Any system or service that provides access to a telephone conferencing bridge or video conferencing system. We do
not include all conference calling services (i.e., AT&T, MCI, Global Crossing) and systems (i.e., )in the landscape, though we recognize their
presence in the market. Also, any traditional (e.g., H.320-based) video conferencing system vendors (i.e., Polycom, VCON) are not included though
their presence is noted.
• IP Conferencing: Voice and Video Conferencing occurs only on the IP network, Excludes voice and video IP conferencing services and systems that
only allow for 1:1 multimedia sessions.
Presence & Availability Management
• Corporate IM Systems: Server based internally deployed instant messaging for corporations. Usually deployed as part directory application, or
within collaboration apps
• Presence: Includes publication, notification, and manual and dynamic modification of online, system and location-based presence.
• Consumer IM Services: Internet Instant Messaging services that are offered on a free subscription basis. Most include VoIP as part of their offering,
but it is limited to 1:1 audio conferencing. A recent trend in this category is sending IM to wireless devices via SMS for example
Real-Time Data Collaboration Client / Server based solution. Servers are deployed internally at the enterprise site. Client software is either web-
based or desktop software. Typically, the servers are standards-based (H.323 and T.120). Most offerings are PC based only (Voice and Video over
IP), some include a conference bridge for PSTN audio conferencing. Typically, however, these solutions do not allow both IP and PSTN end-devices
to participate in the same audio conference (PC for data conferencing and VoIP. Phone for audio conferencing that is not mixed with VoIP audio).
• Document Collaboration Systems: Includes, application sharing, application viewing and file-transfer. These sessions are more collaborative in
nature for accomplishing group and team work projects.
• Moderated Presentations: Includes collaboration tools that are designed for moderated and/or broadcast presentations. Features include
presentations, moderated session controls annotation tools, web-cobrowsing, remote desktop control and polling/Q&A.
• Web Conferencing Services: Hosted, web-based collaboration services that are offered on a paid subscription basis. Most of the services do not
include integrated communication capabilities or directory services (presence information for example). Business professionals can purchase these
services individually, or a company can choose to standardize corporate wide on the solution.

5. Dynamic Collaborative Communications
Version 1.0
Real-Time Multi-Media Presence and Availability Real-Time Data
Unified Communications
Multi-Party Conferencing Management Collaboration
Personal
Unified PSTN/ISDN IP Corporate IM Document Moderated
Assistant Presence
Messaging Conferencing Conferencing Systems Collaboration Presentations
Services
Copyright © Axiom8, Inc. Nov..2001 All rights reserved

6. Dynamic Collaborative Communications
Version 2.0
Real-Time Multi-Media Presence and Availability Real-Time Data
Unified Communications
Multi-Party Conferencing Management Collaboration
Personal
Unified PSTN/ISDN IP Corporate IM Document Moderated
Assistant Presence
Messaging Conferencing Conferencing Systems Collaboration Presentations
Services
Copyright © Axiom8, Inc. Nov..2001 All rights reserved