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Organizing
How are social media changing organizing?
What is “organizing”?
What is “organizing”?

2+ individuals +
What is “organizing”?

2+ individuals +

common goal +
What is “organizing”?

2+ individuals +

common goal +

working towards that goal (collaboration)
What is “organizing”?

2+ individuals +

common goal +

working towards that goal (collaboration)

x [facilitated by communication] =
What is “organizing”?

2+ individuals +

common goal +

working towards that goal (collaboration)

x [facilitated by communication] =

                   ORGANIZING
communication = organizing
“When we change
the way we communicate,
we change society.”
Shirky, p. 17
new communication
                             technology

“When we change
the way we communicate,
we change society.”
Shirky, p. 17
new communication
                             technology

“When we change
the way we communicate,
we change society.”
Shirky, p. 17                new types of
                            communication
new communication
                             technology

“When we change
the way we communicate,
we change society.”
Shirky, p. 17                new types of
                            communication




                            new types of
                            group forming
new communication
                             technology

“When we change
the way we communicate,
we change society.”
Shirky, p. 17                new types of
                            communication




“Ridiculously easy
group forming”
                            new types of
                            group forming
Organization(s)... before
structure of organization?
supervision?
motivation?
costs?
size?
location?
attitude twds failure?



                             http://www.ci.carbondale.il.us/?q=node/134
Barriers to group work
    personality conflicts                   motivation

    work ethics                            leadership ?!

    chain of command                       time spent forming &
                                           maintaining rels., group
    schedule conflicts                      procedures




“A firm is successful when the costs of
  directing employee effort are lower
than the potential gain from directing”
              Shirky, p.30 - Coase, 1937
Barriers to group work
    personality conflicts                   motivation

    work ethics                            leadership ?!

    chain of command                       time spent forming &
                                           maintaining rels., group
    schedule conflicts                      procedures




“A firm is successful when the costs of     “...social tools don’t create
  directing employee effort are lower      collective action - they merely
than the potential gain from directing”    remove the obstacles to it.”
              Shirky, p.30 - Coase, 1937                         Shirky, p.159
coordination needs
coordination through tagging
Barriers to group work
What happens when coordination costs = 0?
Barriers to group work
What happens when coordination costs = 0?

  Actions that were not possible/not worth it
  become possible
Barriers to group work
What happens when coordination costs = 0?

  Actions that were not possible/not worth it
  become possible

  “loosely affiliated groups can accomplish
  something more effectively than the
  institution can” (Shirky p. 46)
Barriers to group work
What happens when coordination costs = 0?

  Actions that were not possible/not worth it
  become possible

  “loosely affiliated groups can accomplish
  something more effectively than the
  institution can” (Shirky p. 46)

  social media enable “...action by loosely
  structured groups, operating without
  managerial direction and outside the profit
  motive”(Shirky p. 47)
Organization(s)... after
                     collective action




             collaborative
              production




     cooperation



sharing                                   Shirky
                                         pp. 49-51
Organization(s)... after
Organization(s)... after

          power law
          distribution,
          aka long tail




           image: Ning blog
Organization(s)... after

                  power law
                  distribution,
                  aka long tail




                   image: Ning blog




What motivates people to contribute?
Organization(s)... after

                  power law
                  distribution,
                  aka long tail




                   image: Ning blog




What motivates people to contribute?
Organization(s)... after

small world network




                      http://www.experientia.com/blog/index.php?s=interconnect
Organization(s)... after

small world network




  Capital:
  ✴Economic
  ✴Cultural
  ✴Social:              http://www.experientia.com/blog/index.php?s=interconnect


                 ✴bonding
                 ✴bridging
Do the people who
                              What’s the
like it take care of   VS
                            business model?
    each other?




    Community                  Corporation
     support
Do the people who
                              What’s the
like it take care of   VS
                            business model?
    each other?




    Community                  Corporation
     support
Audience size & conversations



         Broadcast
Fame
                        Loose          Tight
                     Conversation   Conversation




                                     image: Ning blog



  How should ________ use Twitter?
How to use social media:

promise




 tool




bargain
How to use social media:
           motivation ->
promise    desire to
           participate




 tool




bargain
How to use social media:
           motivation ->
promise    desire to
           participate




 tool      fit for the job?




bargain
How to use social media:
           motivation ->
promise    desire to
           participate




 tool      fit for the job?




           expectations; rules
bargain    of conduct
How to use social media:
           motivation ->
promise    desire to
           participate




 tool      fit for the job?   +
           expectations; rules
bargain    of conduct
How to use social media:
           motivation ->
promise    desire to
           participate



                                  some sort
 tool      fit for the job?   +       of
                                 governance


           expectations; rules
bargain    of conduct
What now?
What now?
“Our principal challenge is
not to decide where we want
to go but rather to stay
upright as we go there.”
                Shirky, p. 300
What now?
“Our principal challenge is
not to decide where we want
to go but rather to stay
upright as we go there.”
                Shirky, p. 300


                     “...the important questions
                     are not whether these tools
                     will spread or reshape
                     society but rather how they
                     do so.” -- Shirky, p.300
“Rather than either lamenting the influence of the
press or continually marveling at its initial usefulness,
[...] make an improvement ”
                                            Shirky, p.305
“Rather than either lamenting the influence of the
press or continually marveling at its initial usefulness,
[...] make an improvement ”
                                            Shirky, p.305




      “...the future belongs to those who
      take the present for granted ”
                                    Shirky, p.305

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Organizing - How are social media changing the way we organize?

  • 1. Organizing How are social media changing organizing?
  • 4. What is “organizing”? 2+ individuals + common goal +
  • 5. What is “organizing”? 2+ individuals + common goal + working towards that goal (collaboration)
  • 6. What is “organizing”? 2+ individuals + common goal + working towards that goal (collaboration) x [facilitated by communication] =
  • 7. What is “organizing”? 2+ individuals + common goal + working towards that goal (collaboration) x [facilitated by communication] = ORGANIZING
  • 9.
  • 10. “When we change the way we communicate, we change society.” Shirky, p. 17
  • 11. new communication technology “When we change the way we communicate, we change society.” Shirky, p. 17
  • 12. new communication technology “When we change the way we communicate, we change society.” Shirky, p. 17 new types of communication
  • 13. new communication technology “When we change the way we communicate, we change society.” Shirky, p. 17 new types of communication new types of group forming
  • 14. new communication technology “When we change the way we communicate, we change society.” Shirky, p. 17 new types of communication “Ridiculously easy group forming” new types of group forming
  • 15. Organization(s)... before structure of organization? supervision? motivation? costs? size? location? attitude twds failure? http://www.ci.carbondale.il.us/?q=node/134
  • 16. Barriers to group work personality conflicts motivation work ethics leadership ?! chain of command time spent forming & maintaining rels., group schedule conflicts procedures “A firm is successful when the costs of directing employee effort are lower than the potential gain from directing” Shirky, p.30 - Coase, 1937
  • 17. Barriers to group work personality conflicts motivation work ethics leadership ?! chain of command time spent forming & maintaining rels., group schedule conflicts procedures “A firm is successful when the costs of “...social tools don’t create directing employee effort are lower collective action - they merely than the potential gain from directing” remove the obstacles to it.” Shirky, p.30 - Coase, 1937 Shirky, p.159
  • 20. Barriers to group work What happens when coordination costs = 0?
  • 21. Barriers to group work What happens when coordination costs = 0? Actions that were not possible/not worth it become possible
  • 22. Barriers to group work What happens when coordination costs = 0? Actions that were not possible/not worth it become possible “loosely affiliated groups can accomplish something more effectively than the institution can” (Shirky p. 46)
  • 23. Barriers to group work What happens when coordination costs = 0? Actions that were not possible/not worth it become possible “loosely affiliated groups can accomplish something more effectively than the institution can” (Shirky p. 46) social media enable “...action by loosely structured groups, operating without managerial direction and outside the profit motive”(Shirky p. 47)
  • 24. Organization(s)... after collective action collaborative production cooperation sharing Shirky pp. 49-51
  • 26. Organization(s)... after power law distribution, aka long tail image: Ning blog
  • 27. Organization(s)... after power law distribution, aka long tail image: Ning blog What motivates people to contribute?
  • 28. Organization(s)... after power law distribution, aka long tail image: Ning blog What motivates people to contribute?
  • 29. Organization(s)... after small world network http://www.experientia.com/blog/index.php?s=interconnect
  • 30. Organization(s)... after small world network Capital: ✴Economic ✴Cultural ✴Social: http://www.experientia.com/blog/index.php?s=interconnect ✴bonding ✴bridging
  • 31. Do the people who What’s the like it take care of VS business model? each other? Community Corporation support
  • 32. Do the people who What’s the like it take care of VS business model? each other? Community Corporation support
  • 33. Audience size & conversations Broadcast Fame Loose Tight Conversation Conversation image: Ning blog How should ________ use Twitter?
  • 34. How to use social media: promise tool bargain
  • 35. How to use social media: motivation -> promise desire to participate tool bargain
  • 36. How to use social media: motivation -> promise desire to participate tool fit for the job? bargain
  • 37. How to use social media: motivation -> promise desire to participate tool fit for the job? expectations; rules bargain of conduct
  • 38. How to use social media: motivation -> promise desire to participate tool fit for the job? + expectations; rules bargain of conduct
  • 39. How to use social media: motivation -> promise desire to participate some sort tool fit for the job? + of governance expectations; rules bargain of conduct
  • 41. What now? “Our principal challenge is not to decide where we want to go but rather to stay upright as we go there.” Shirky, p. 300
  • 42. What now? “Our principal challenge is not to decide where we want to go but rather to stay upright as we go there.” Shirky, p. 300 “...the important questions are not whether these tools will spread or reshape society but rather how they do so.” -- Shirky, p.300
  • 43. “Rather than either lamenting the influence of the press or continually marveling at its initial usefulness, [...] make an improvement ” Shirky, p.305
  • 44. “Rather than either lamenting the influence of the press or continually marveling at its initial usefulness, [...] make an improvement ” Shirky, p.305 “...the future belongs to those who take the present for granted ” Shirky, p.305