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usability testingplanning

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usability testingplanning

  1. 1. Usability Testing Research Design
  2. 2. Identify users/audiences Understand user needs & goals Requirements Analysis Understand client needs & goalsR e s e a r c h Technical requirements & limitations Conceptual Research previous versions Design Research competition Mockups & Use cases Prototypes Task analysis Information architecture Production Mockup generation Mockup evaluation Launch Production Quality assurance User problem tracking
  3. 3. Identify users/audiences interviews ✥ Understand user needs & goals surveys ✥ Requirements Analysis Understand client needs & goals observationsR e s e a r c h Technical requirements & limitations Conceptual Research previous versions Design Research competition Mockups & Use cases Prototypes Task analysis ✥ card sorting ✥ Information architecture Production Mockup generation focus groups ✥ user testing Mockup evaluation Launch Production heuristic evaluation ✥ user testing Quality assurance surveys ✥ User problem tracking observations
  4. 4. Usability evaluation methods: BGW ch12 Usability inspection Group walkthrough Usability testing http://www.clker.com/clipart-15943.html
  5. 5. Usability testing User Interface Questionnaires Observation
  6. 6. Sample task:Find a pinkHello Kittypotato peelerand add it toyour cart
  7. 7. Usability Metrics
  8. 8. 1 Performance2 Issue metrics3 Behavioral4 Self-reported
  9. 9. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics3 Behavioral4 Self-reported
  10. 10. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics Identify Issue Issue Severity3 Behavioral4 Self-reported
  11. 11. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics Identify Issue Issue Severity3 Behavioral Obs:Verbal bhvr Obs: Nonverbal bhvr4 Self-reported
  12. 12. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics Identify Issue Issue Severity3 Behavioral Obs:Verbal bhvr Issue Severity4 Self-reported Ease Satisfaction Clarity Comprehension etc.
  13. 13. The Usability Test
  14. 14. 1 Opening2 Pre-session Questionnaire3 UT Session: Tasks4 Post-session Questionnaire
  15. 15. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
  16. 16. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session QuestionnaireAny variables that could influence metrics: demographics,familiarity, attitudes, etc. 3 UT Session: Tasks 4 Post-session Questionnaire
  17. 17. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session QuestionnaireAny variables that could influence metrics: demographics,familiarity, attitudes, etc. 3 UT Session: TasksA. Pre-task questionnaire C. Post-task questionnaireB. Task D. Post-task interview 4 Post-session Questionnaire
  18. 18. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session QuestionnaireAny variables that could influence metrics: demographics,familiarity, attitudes, etc. 3 UT Session: TasksA. Pre-task questionnaire C. Post-task questionnaireB. Task D. Post-task interview 4 Post-session QuestionnaireA. Satisfaction B. Organization C. Clarity D. Aesthetics
  19. 19. Usability testing: Planning Equipment Questionnaire Location s Tasks Forms

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