SlideShare a Scribd company logo
1
The
organization 

is broken
0.0
1.0
2.0
3.0
1949 1969 1989 2009
2
P R O D U C T I V I T Y
W A G E S
0.0
6.7
13.3
20.0
1949 1969 1989 2009
3
S H A R E O F I N C O M E ,
T O P 1 % , U S A
G E R M A N Y
S W I T Z E R L A N D
P O R T U G A L
J A P A N
I T A L Y
S P A I N
F R A N C E 

F I N L A N D
S W E D E N
D E N M A R K 

N E T H E R L A N D S
-4.0
0.0
4.0
8.0
1949 1970 1991 2012
4
P R O D U C T I V I T Y / G L O B A L O U T P U T
0.0%
1.7%
3.3%
5.0%
1965 1980 1995 2010
5
R E T U R N O N A S S E T S
0
23
47
70
1958 1982 2006 2030
6
A V E R A G E L I F E S P A N , C O M P A N Y O N S & P 5 0 0
7
Likely to be
computerized
8
Actively
Disengaged
9
Every day, millions of
people wake up and play
a boring RPG called
‘Professionalism’”
“
C O R Y D O C T O R O W :
Every day you see me,
that’s the worst day of
my life.”
P E T E R G I B B O N S :
“
10
Wait.
What about 

everything else?
11
0
300,000
600,000
1946 1966 1986 2006
C O N F L I C T D E A T H S , A L L T Y P E S , 1 9 4 6 - P R E S E N T
12
0%
50%
100%
1880 1940 2000
S H A R E O F W O R L D W I T H A B A S I C E D U C A T I O N
$0
$1
$1,000,000
$1,000,000,000,000
1961 1981 1997 2000 2001 2003 2007 2011 2013
13
C O S T P E R G I G A F L O P
0%
33%
67%
100%
1995 1999 2003 2007 2011 2015e
14
N O I N T E R N E T
N O S M A R T P H O N E
G L O B A L A D U L T P O P U L A T I O N W I T H . . .
15
Category Starting Cost Current Cost Timeframe
Cost Performance
Improvement
3D Printer $40,000 $100 7 years 400x
Industrial
Robots
$500,000 $22,000 5 years 23x
Drones $100,000 $700 6 years 142x
Solar $30/KwH $0.16/KwH 30 years 200x
Sensors $20,000 $79 5 years 250x
Neurotech $4,000 $90 5 years 44x
DNA
Sequencing
$10,000,000 $1,000 7 years 10,000x
16
0
8
16
24
Average

Fortune

500
$GOOG $FB $TSLA Uber Snapchat Oculus 

Rift
Y E A R S T O $ 1 B V A L U A T I O N / C A P I T A L I Z A T I O N
17
What 

should 

I believe?
T B H , I T ’ S H A R D T O S A Y .
18
Work is simultaneously
easier and harder than
ever before.
B U T I N P O C K E T S , W E ’ R E F I G U R I N G O U T H O W T O D E A L "
19
20
21
22
WHAT’S 

HAPPENING 

HERE?
WHAT’S 

HAPPENING 

HERE?
WHAT’S 

HAPPENING 

HERE?
23
24
25
26
27
The legacy
organizations 

are broken
that we designed 100 years ago
legacy
that we designed 100 years ago
We’re pursuing a normative
definition of an “organization”…
that is, what it should be in the
21st Century
28
Should work be easy? Should it
be fun? Should it be a happy
place? Should it be perfect?
29
We’re building an understanding
from lateral and direct models,
and through applied practice.
30
Something with “The Quality”…
1. is alive; invigorated, but not
literally living
2. is whole; free from
contradictions, but not
enclosed or cut off
3. is comfortable; tuned, fit, not
just soft or yielding
4. is free; wild, true to nature,
but not without constraint
5. is exact; particular to
specification, but not perfect
6. is egoless; unselfconscious
but not without the maker’s
“self”
7. is eternal; self-maintaining,
but not mysterious, or
religious
Christopher Alexander
31
G O O D B U I L T E N V I R O N M E N T S
Five main performance
criteria:
1. Vitality
2. Sense
3. Fit
4. Access
5. Control
Plus two meta-criteria:
6. Efficiency
7. Justice
Kevin Lynch
32
G O O D C I T I E S
1. High-quality output, as
judged by the team’s
customers
2. More capable as a team
than when they started
working together
3. Makes significant positive
contributions to the lives of
the individuals on the team
Wageman, Hackman & Lehman
33
G O O D T E A M S
1. Consensus Oriented
2. Participatory
3. Follows the Rule of Law
4. Effective and Efficient
5. Accountable
6. Transparent
7. Responsive
8. Equitable and Inclusive
United Nations
34
G O O D G O V E R N A N C E
1. Individuals and interactions
over Processes and tools
2. Working product over
Comprehensive
Documentation
3. Customer collaboration
over Contract negotiation
4. Responding to change over
Following a plan
Agile Manifesto
35
“ G O O D ” = A G I L E
IDEAS:
1. Interfaces
2. Dashboards
3. Experimentation
4. Autonomy
5. Social
SCALE:
6. Staff on demand
7. Community and crowd
8. Algorithms
9. Leveraged assets
10. Engagement
Exponential Organizations
36
“ G O O D ” = F A S T G R O W T H
M A S S I V E T R A N S F O R M A T I O N A L P U R P O S E
Reinventing Organizations
37
Formal Roles Innovation Empowerment Self-management
Processes Accountability Values-Driven Wholeness
Meritocracy Stakeholders Evolutionary
Purpose
E V O L U T I O N A RY
O R G A N I Z AT I O N S
P L U R A L I S T I C
O R G A N I Z AT I O N S
A C H I E V E M E N T
O R G A N I Z AT I O N S
C O N F O R M I S T
O R G A N I Z AT I O N S
“ G O O D ” = H E A L T H E W O U N D S O F M O D E R N I T Y
1. Individual benefit as
important as the overall
corporate benefit
2. Strategy before technology
3. Listen to the voice of the
employee
4. Learn to get out of the way
5. Lead by example
6. Integrate into the flow of
work
7. Create a supportive
environment
8. Measure what matters
9. Persistence
10. Adapt and evolve
11. Employee collaboration also
benefits the customer
12. Collaboration can make the
world a better place
Future of Work
38
“ G O O D ” = C O L L A B O R A T I V E
1. Lead for the long run
2. Value diversity
3. Reinvent market incentives
4. Foster collaboration
5. Drive full transparency
6. Create thriving
communities
7. Scale true accounting
8. Restore nature
9. Redefine reward systems
10. Ensure dignity and fairness
The B Team
39
“ G O O D ” = S A V E T H E W O R L D
1. Purpose over Profit
2. Empowering over
Controlling
3. Emergence over Planning
4. Networks over Hierarchy
5. Adaptivity over Efficiency
6. Transparency over Privacy
Responsive Organizations
40
“ G O O D ” = A D A P T A B L E
1. Improve understanding of
what coworkers do
2. Reinforce the people who
are integrators
3. Expand the amount of
power available
4. Increase the need for
reciprocity
5. Make employees feel the
shadow of the future
6. Put the blame on the
uncooperative
Yves Morieux’s Six Simple Rules
41
“ G O O D ” = A D V A N T A G E A M I D C O M P L E X I T Y
1. Never add a process or a
layer unless you absolutely
have to
2. Never blame a problem on
someone’s mentality or
mind-set
3. Don’t let decisions be
escalated to you
4. Don’t rely on financial
incentives
5. Don’t try to measure
specific behaviors
Yves’ Five (Actually) Simple Rules
42
“ G O O D ” = A D V A N T A G E A M I D C O M P L E X I T Y
43
Organizational
Design
Criteria
Ever-Better Organizations
44
Eight performance criteria:
1. Purposeful and important
2. Quality, achievement and
context fit
3. Alive and interesting
4. Fairness and equality
5. More, and more forms of
power for all
6. Connected beyond our
walls
7. Supportive, safe and
comfortable
8. Transparency, signaling and
internal connectivity
Ever-Better Organizations
45
2. Dean Baker, Center for Economic
and Policy Research, “The
Productivity to Paycheck Gap: What
the Data Show” 2007
3. World Top Incomes Database and
Max Roser
4. University of Notre Dame Mendoza
School of Business
5. John Hagel III, John Seely Brown,
Tamara Samoylova & Michael Lui,
“Success or struggle: ROA as a true
measure of business performance”
Deloitte University Press 2013
6. Richard N. Foster and Sarah Kaplan,
Creative Destruction 2001
7. Carl Benedikt Frey and Michael A.
Osborne, “The future of
employment: how susceptible are
jobs to computerization?” 2013
8. Gallup US Daily Survey, 2014. N =
80,837
9. Perhaps apocryphal, but cited to
Cory Doctorow. Also, Office Space
11. Human Security Report Project,
Battle Deaths from State-Based
Armed Conflicts by Region,
1946-2007
12. Max Roser visualization of data
from van Zanden, J.L., et al., “How
Was Life?: Global Well-being since
1820” 2014
13. Top 500 & Wikipedia
14. Benedict Evans, Mobile is Eating the
World
15. Michael S. Malone, Exponential
Organizations 2014
16. Ibid
23. Horace Dediu, Seeing What’s Next
2013
24. Yaneer Bar-Yam, “Complexity rising:
From human beings to human
civilization, a complexity profile,”
2002
25. Ray Morris, Operating Organization
of the Union Pacific and Southern
Pacific System, Railroad
Administration, 1920
Sources by page
46
31. Christopher Alexander, The
Timeless Way of Building 1979
32. Kevin Lynch, Good City Form 1981
33. Ruth Wageman, Richard Hackman
and Erin Lehman, “Team Diagnostic
Survey: Development of an
Instrument”
34. Yap Kioe Sheng, “What is Good
Governance?” United Nations
Economic and Social Commission
for Asia and the Pacific
35. agilemanifesto.org 2001
36. Michael S. Malone, Exponential
Organizations 2014
37. Frederic Laloux, Reinventing
Organizations 2015
38. The Future of Work Community
39. The B Team
40. responsive.org
41. Yves Morieux, “Smart Rules: Six
Ways to Get People to Solve
Problems Without You” 2011
42. Ibid
Sources by page, continued
47
Organizational Design in the 21st Century

More Related Content

Viewers also liked

August: Teams & Work
August: Teams & WorkAugust: Teams & Work
August: Teams & Work
Mike Arauz
 
21st Century Strategy
21st Century Strategy21st Century Strategy
21st Century Strategy
Clay Parker Jones
 
August Responsive Organization Development
August Responsive Organization DevelopmentAugust Responsive Organization Development
August Responsive Organization Development
Mike Arauz
 
On Digital Transformation - 10 Observations
On Digital Transformation - 10 ObservationsOn Digital Transformation - 10 Observations
On Digital Transformation - 10 Observations
Mike Arauz
 
Design in Tech Report 2017
Design in Tech Report 2017Design in Tech Report 2017
Design in Tech Report 2017
John Maeda
 
The Experimentation Imperative
The Experimentation ImperativeThe Experimentation Imperative
The Experimentation Imperative
Clay Parker Jones
 
Engagement Strategy Course
Engagement Strategy CourseEngagement Strategy Course
Engagement Strategy Course
Clay Parker Jones
 
Size Does Matter
Size Does MatterSize Does Matter
Size Does Matter
Clay Parker Jones
 
The Interwebs
The InterwebsThe Interwebs
The Interwebs
Clay Parker Jones
 
CCPM Foundations the theory of constraints
CCPM Foundations  the theory of constraintsCCPM Foundations  the theory of constraints
CCPM Foundations the theory of constraints
Jonathan Sapir
 
Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...
Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...
Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...
Brian Vellmure
 
Barcamp Session Reinventing Organizations
Barcamp Session Reinventing OrganizationsBarcamp Session Reinventing Organizations
Barcamp Session Reinventing Organizations
Jörn Hendrik Ast
 
The Value Race
The Value RaceThe Value Race
The Value Race
Jon Kohrs
 
Презентация интернет - проекта Workle
Презентация интернет - проекта WorkleПрезентация интернет - проекта Workle
Презентация интернет - проекта Workle
Alexander Mityanin
 
Making Sense of the Numbers (Lean Analytics)
Making Sense of the Numbers (Lean Analytics)Making Sense of the Numbers (Lean Analytics)
Making Sense of the Numbers (Lean Analytics)
Lean Analytics
 
Design Your Day ebook - Nokia - #SmarterEveryday
Design Your Day ebook - Nokia - #SmarterEverydayDesign Your Day ebook - Nokia - #SmarterEveryday
Design Your Day ebook - Nokia - #SmarterEveryday
Nokia
 
A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...
A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...
A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...
Jonathan Sapir
 
A visual guide to Critical Chain Project Management (CCPM) Part 1
A visual guide to Critical Chain Project Management (CCPM) Part 1A visual guide to Critical Chain Project Management (CCPM) Part 1
A visual guide to Critical Chain Project Management (CCPM) Part 1
Jonathan Sapir
 
Creating 21st Century Organizations in 2015: People Are the Killer App
Creating 21st Century Organizations in 2015: People Are the Killer AppCreating 21st Century Organizations in 2015: People Are the Killer App
Creating 21st Century Organizations in 2015: People Are the Killer App
Ayelet Baron
 
Emerging 21st century organizational models abc
Emerging 21st century organizational models abcEmerging 21st century organizational models abc
Emerging 21st century organizational models abc
vaxelrod
 

Viewers also liked (20)

August: Teams & Work
August: Teams & WorkAugust: Teams & Work
August: Teams & Work
 
21st Century Strategy
21st Century Strategy21st Century Strategy
21st Century Strategy
 
August Responsive Organization Development
August Responsive Organization DevelopmentAugust Responsive Organization Development
August Responsive Organization Development
 
On Digital Transformation - 10 Observations
On Digital Transformation - 10 ObservationsOn Digital Transformation - 10 Observations
On Digital Transformation - 10 Observations
 
Design in Tech Report 2017
Design in Tech Report 2017Design in Tech Report 2017
Design in Tech Report 2017
 
The Experimentation Imperative
The Experimentation ImperativeThe Experimentation Imperative
The Experimentation Imperative
 
Engagement Strategy Course
Engagement Strategy CourseEngagement Strategy Course
Engagement Strategy Course
 
Size Does Matter
Size Does MatterSize Does Matter
Size Does Matter
 
The Interwebs
The InterwebsThe Interwebs
The Interwebs
 
CCPM Foundations the theory of constraints
CCPM Foundations  the theory of constraintsCCPM Foundations  the theory of constraints
CCPM Foundations the theory of constraints
 
Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...
Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...
Consumer Disruption: How Technology is Reshaping Human Behavior and Interacti...
 
Barcamp Session Reinventing Organizations
Barcamp Session Reinventing OrganizationsBarcamp Session Reinventing Organizations
Barcamp Session Reinventing Organizations
 
The Value Race
The Value RaceThe Value Race
The Value Race
 
Презентация интернет - проекта Workle
Презентация интернет - проекта WorkleПрезентация интернет - проекта Workle
Презентация интернет - проекта Workle
 
Making Sense of the Numbers (Lean Analytics)
Making Sense of the Numbers (Lean Analytics)Making Sense of the Numbers (Lean Analytics)
Making Sense of the Numbers (Lean Analytics)
 
Design Your Day ebook - Nokia - #SmarterEveryday
Design Your Day ebook - Nokia - #SmarterEverydayDesign Your Day ebook - Nokia - #SmarterEveryday
Design Your Day ebook - Nokia - #SmarterEveryday
 
A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...
A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...
A visual guide to Critical Chain Project Management (CCPM) Part 2: CCPM Solut...
 
A visual guide to Critical Chain Project Management (CCPM) Part 1
A visual guide to Critical Chain Project Management (CCPM) Part 1A visual guide to Critical Chain Project Management (CCPM) Part 1
A visual guide to Critical Chain Project Management (CCPM) Part 1
 
Creating 21st Century Organizations in 2015: People Are the Killer App
Creating 21st Century Organizations in 2015: People Are the Killer AppCreating 21st Century Organizations in 2015: People Are the Killer App
Creating 21st Century Organizations in 2015: People Are the Killer App
 
Emerging 21st century organizational models abc
Emerging 21st century organizational models abcEmerging 21st century organizational models abc
Emerging 21st century organizational models abc
 

Similar to Organizational Design in the 21st Century

Dnp 2017 miller
Dnp 2017 millerDnp 2017 miller
Dnp 2017 miller
Mike Miller
 
ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...
ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...
ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...
Alexander Crépin
 
INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18
INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18
INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18
Michael Rada
 
Inspiriment 2011
Inspiriment 2011Inspiriment 2011
Maker Faire Partner Prospectus April 2019
Maker Faire Partner Prospectus April 2019Maker Faire Partner Prospectus April 2019
Maker Faire Partner Prospectus April 2019
Shaun Beall
 
Webinar 3 the future (sept 2020) - version 1 (no video)
Webinar 3   the future (sept 2020) - version 1 (no video)Webinar 3   the future (sept 2020) - version 1 (no video)
Webinar 3 the future (sept 2020) - version 1 (no video)
Wealth Migrate
 
8ª CONSEGURO - FRANCESCO FAZIO
8ª CONSEGURO - FRANCESCO FAZIO8ª CONSEGURO - FRANCESCO FAZIO
8ª CONSEGURO - FRANCESCO FAZIO
CNseg
 
Business Agility - How to ...
Business Agility - How to ...Business Agility - How to ...
Business Agility - How to ...
Wolfgang Weicht
 
UCEA 2013: Developing a Community of Educational Technology Leadership
UCEA 2013: Developing a Community of Educational Technology LeadershipUCEA 2013: Developing a Community of Educational Technology Leadership
UCEA 2013: Developing a Community of Educational Technology Leadership
Tyler Gayheart
 
Exponential Government
Exponential GovernmentExponential Government
Exponential Government
Dustin Haisler
 
Introduction to agile organisations (ao) NYC, Requisite Agility Unsymposium
Introduction to agile organisations (ao) NYC, Requisite Agility UnsymposiumIntroduction to agile organisations (ao) NYC, Requisite Agility Unsymposium
Introduction to agile organisations (ao) NYC, Requisite Agility Unsymposium
Pierre E. NEIS
 
Society 5.0 Redefined
Society 5.0 RedefinedSociety 5.0 Redefined
Society 5.0 Redefined
University of Hertfordshire
 
Indiana FirstNet Exponential Government Presentation
Indiana FirstNet Exponential Government PresentationIndiana FirstNet Exponential Government Presentation
Indiana FirstNet Exponential Government Presentation
Dustin Haisler
 
INDUSTRY 5.0 - "17" KEYNOTE SPEECH original
INDUSTRY 5.0 - "17" KEYNOTE SPEECH originalINDUSTRY 5.0 - "17" KEYNOTE SPEECH original
INDUSTRY 5.0 - "17" KEYNOTE SPEECH original
Michael Rada
 
Global brand-simplicity-index-2015
Global brand-simplicity-index-2015Global brand-simplicity-index-2015
Global brand-simplicity-index-2015
clhayes1110
 
Fitness : Competing In A Post Covid World
Fitness : Competing In A Post Covid WorldFitness : Competing In A Post Covid World
Fitness : Competing In A Post Covid World
Bryan K. O'Rourke
 
Job skills in 2020
Job skills in 2020Job skills in 2020
Job skills in 2020
Dr. Joel Evans
 
Learning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Learning in the Age of Disruption - AI, Blockchain, EntrepreneurshipLearning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Learning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Joseph Jeong
 
Experimentation-Driven Approach to Organisational Development
Experimentation-Driven Approach to Organisational DevelopmentExperimentation-Driven Approach to Organisational Development
Experimentation-Driven Approach to Organisational Development
Sami Paju
 
ERBQUEST WELLNESS
ERBQUEST WELLNESSERBQUEST WELLNESS
ERBQUEST WELLNESS
WillDhana
 

Similar to Organizational Design in the 21st Century (20)

Dnp 2017 miller
Dnp 2017 millerDnp 2017 miller
Dnp 2017 miller
 
ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...
ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...
ISO 26000 & HR, Human Resources and Human Responsible Management, HR in Actio...
 
INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18
INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18
INDUSTRY 5.0 GLOBAL AMBASSADORS MEETUP 2021-09-18
 
Inspiriment 2011
Inspiriment 2011Inspiriment 2011
Inspiriment 2011
 
Maker Faire Partner Prospectus April 2019
Maker Faire Partner Prospectus April 2019Maker Faire Partner Prospectus April 2019
Maker Faire Partner Prospectus April 2019
 
Webinar 3 the future (sept 2020) - version 1 (no video)
Webinar 3   the future (sept 2020) - version 1 (no video)Webinar 3   the future (sept 2020) - version 1 (no video)
Webinar 3 the future (sept 2020) - version 1 (no video)
 
8ª CONSEGURO - FRANCESCO FAZIO
8ª CONSEGURO - FRANCESCO FAZIO8ª CONSEGURO - FRANCESCO FAZIO
8ª CONSEGURO - FRANCESCO FAZIO
 
Business Agility - How to ...
Business Agility - How to ...Business Agility - How to ...
Business Agility - How to ...
 
UCEA 2013: Developing a Community of Educational Technology Leadership
UCEA 2013: Developing a Community of Educational Technology LeadershipUCEA 2013: Developing a Community of Educational Technology Leadership
UCEA 2013: Developing a Community of Educational Technology Leadership
 
Exponential Government
Exponential GovernmentExponential Government
Exponential Government
 
Introduction to agile organisations (ao) NYC, Requisite Agility Unsymposium
Introduction to agile organisations (ao) NYC, Requisite Agility UnsymposiumIntroduction to agile organisations (ao) NYC, Requisite Agility Unsymposium
Introduction to agile organisations (ao) NYC, Requisite Agility Unsymposium
 
Society 5.0 Redefined
Society 5.0 RedefinedSociety 5.0 Redefined
Society 5.0 Redefined
 
Indiana FirstNet Exponential Government Presentation
Indiana FirstNet Exponential Government PresentationIndiana FirstNet Exponential Government Presentation
Indiana FirstNet Exponential Government Presentation
 
INDUSTRY 5.0 - "17" KEYNOTE SPEECH original
INDUSTRY 5.0 - "17" KEYNOTE SPEECH originalINDUSTRY 5.0 - "17" KEYNOTE SPEECH original
INDUSTRY 5.0 - "17" KEYNOTE SPEECH original
 
Global brand-simplicity-index-2015
Global brand-simplicity-index-2015Global brand-simplicity-index-2015
Global brand-simplicity-index-2015
 
Fitness : Competing In A Post Covid World
Fitness : Competing In A Post Covid WorldFitness : Competing In A Post Covid World
Fitness : Competing In A Post Covid World
 
Job skills in 2020
Job skills in 2020Job skills in 2020
Job skills in 2020
 
Learning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Learning in the Age of Disruption - AI, Blockchain, EntrepreneurshipLearning in the Age of Disruption - AI, Blockchain, Entrepreneurship
Learning in the Age of Disruption - AI, Blockchain, Entrepreneurship
 
Experimentation-Driven Approach to Organisational Development
Experimentation-Driven Approach to Organisational DevelopmentExperimentation-Driven Approach to Organisational Development
Experimentation-Driven Approach to Organisational Development
 
ERBQUEST WELLNESS
ERBQUEST WELLNESSERBQUEST WELLNESS
ERBQUEST WELLNESS
 

Recently uploaded

Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
➑➌➋➑➒➎➑➑➊➍
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
Rbc Rbcua
 
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your TasteZodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
my Pandit
 
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
hartfordclub1
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Neil Horowitz
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
SEOSMMEARTH
 
Digital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on SustainabilityDigital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on Sustainability
sssourabhsharma
 
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Lviv Startup Club
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
HajeJanKamps
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
SOFTTECHHUB
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
CA Dr. Prithvi Ranjan Parhi
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
JeremyPeirce1
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
Christian Dahlen
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
Top Forex Brokers Review
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
aragme
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
Alexandra Fulford
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Operational Excellence Consulting
 
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdfRegistered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
dazzjoker
 

Recently uploaded (20)

Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
 
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your TasteZodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
 
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
 
Digital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on SustainabilityDigital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on Sustainability
 
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
 
Pitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deckPitch Deck Teardown: Kinnect's $250k Angel deck
Pitch Deck Teardown: Kinnect's $250k Angel deck
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
 
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdfRegistered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
 

Organizational Design in the 21st Century

  • 2. 0.0 1.0 2.0 3.0 1949 1969 1989 2009 2 P R O D U C T I V I T Y W A G E S
  • 3. 0.0 6.7 13.3 20.0 1949 1969 1989 2009 3 S H A R E O F I N C O M E , T O P 1 % , U S A G E R M A N Y S W I T Z E R L A N D P O R T U G A L J A P A N I T A L Y S P A I N F R A N C E 
 F I N L A N D S W E D E N D E N M A R K 
 N E T H E R L A N D S
  • 4. -4.0 0.0 4.0 8.0 1949 1970 1991 2012 4 P R O D U C T I V I T Y / G L O B A L O U T P U T
  • 5. 0.0% 1.7% 3.3% 5.0% 1965 1980 1995 2010 5 R E T U R N O N A S S E T S
  • 6. 0 23 47 70 1958 1982 2006 2030 6 A V E R A G E L I F E S P A N , C O M P A N Y O N S & P 5 0 0
  • 9. 9 Every day, millions of people wake up and play a boring RPG called ‘Professionalism’” “ C O R Y D O C T O R O W : Every day you see me, that’s the worst day of my life.” P E T E R G I B B O N S : “
  • 11. 11 0 300,000 600,000 1946 1966 1986 2006 C O N F L I C T D E A T H S , A L L T Y P E S , 1 9 4 6 - P R E S E N T
  • 12. 12 0% 50% 100% 1880 1940 2000 S H A R E O F W O R L D W I T H A B A S I C E D U C A T I O N
  • 13. $0 $1 $1,000,000 $1,000,000,000,000 1961 1981 1997 2000 2001 2003 2007 2011 2013 13 C O S T P E R G I G A F L O P
  • 14. 0% 33% 67% 100% 1995 1999 2003 2007 2011 2015e 14 N O I N T E R N E T N O S M A R T P H O N E G L O B A L A D U L T P O P U L A T I O N W I T H . . .
  • 15. 15 Category Starting Cost Current Cost Timeframe Cost Performance Improvement 3D Printer $40,000 $100 7 years 400x Industrial Robots $500,000 $22,000 5 years 23x Drones $100,000 $700 6 years 142x Solar $30/KwH $0.16/KwH 30 years 200x Sensors $20,000 $79 5 years 250x Neurotech $4,000 $90 5 years 44x DNA Sequencing $10,000,000 $1,000 7 years 10,000x
  • 16. 16 0 8 16 24 Average
 Fortune
 500 $GOOG $FB $TSLA Uber Snapchat Oculus 
 Rift Y E A R S T O $ 1 B V A L U A T I O N / C A P I T A L I Z A T I O N
  • 17. 17 What 
 should 
 I believe? T B H , I T ’ S H A R D T O S A Y .
  • 18. 18 Work is simultaneously easier and harder than ever before. B U T I N P O C K E T S , W E ’ R E F I G U R I N G O U T H O W T O D E A L "
  • 19. 19
  • 20. 20
  • 21. 21
  • 22. 22 WHAT’S 
 HAPPENING 
 HERE? WHAT’S 
 HAPPENING 
 HERE? WHAT’S 
 HAPPENING 
 HERE?
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27 The legacy organizations 
 are broken that we designed 100 years ago legacy that we designed 100 years ago
  • 28. We’re pursuing a normative definition of an “organization”… that is, what it should be in the 21st Century 28
  • 29. Should work be easy? Should it be fun? Should it be a happy place? Should it be perfect? 29
  • 30. We’re building an understanding from lateral and direct models, and through applied practice. 30
  • 31. Something with “The Quality”… 1. is alive; invigorated, but not literally living 2. is whole; free from contradictions, but not enclosed or cut off 3. is comfortable; tuned, fit, not just soft or yielding 4. is free; wild, true to nature, but not without constraint 5. is exact; particular to specification, but not perfect 6. is egoless; unselfconscious but not without the maker’s “self” 7. is eternal; self-maintaining, but not mysterious, or religious Christopher Alexander 31 G O O D B U I L T E N V I R O N M E N T S
  • 32. Five main performance criteria: 1. Vitality 2. Sense 3. Fit 4. Access 5. Control Plus two meta-criteria: 6. Efficiency 7. Justice Kevin Lynch 32 G O O D C I T I E S
  • 33. 1. High-quality output, as judged by the team’s customers 2. More capable as a team than when they started working together 3. Makes significant positive contributions to the lives of the individuals on the team Wageman, Hackman & Lehman 33 G O O D T E A M S
  • 34. 1. Consensus Oriented 2. Participatory 3. Follows the Rule of Law 4. Effective and Efficient 5. Accountable 6. Transparent 7. Responsive 8. Equitable and Inclusive United Nations 34 G O O D G O V E R N A N C E
  • 35. 1. Individuals and interactions over Processes and tools 2. Working product over Comprehensive Documentation 3. Customer collaboration over Contract negotiation 4. Responding to change over Following a plan Agile Manifesto 35 “ G O O D ” = A G I L E
  • 36. IDEAS: 1. Interfaces 2. Dashboards 3. Experimentation 4. Autonomy 5. Social SCALE: 6. Staff on demand 7. Community and crowd 8. Algorithms 9. Leveraged assets 10. Engagement Exponential Organizations 36 “ G O O D ” = F A S T G R O W T H M A S S I V E T R A N S F O R M A T I O N A L P U R P O S E
  • 37. Reinventing Organizations 37 Formal Roles Innovation Empowerment Self-management Processes Accountability Values-Driven Wholeness Meritocracy Stakeholders Evolutionary Purpose E V O L U T I O N A RY O R G A N I Z AT I O N S P L U R A L I S T I C O R G A N I Z AT I O N S A C H I E V E M E N T O R G A N I Z AT I O N S C O N F O R M I S T O R G A N I Z AT I O N S “ G O O D ” = H E A L T H E W O U N D S O F M O D E R N I T Y
  • 38. 1. Individual benefit as important as the overall corporate benefit 2. Strategy before technology 3. Listen to the voice of the employee 4. Learn to get out of the way 5. Lead by example 6. Integrate into the flow of work 7. Create a supportive environment 8. Measure what matters 9. Persistence 10. Adapt and evolve 11. Employee collaboration also benefits the customer 12. Collaboration can make the world a better place Future of Work 38 “ G O O D ” = C O L L A B O R A T I V E
  • 39. 1. Lead for the long run 2. Value diversity 3. Reinvent market incentives 4. Foster collaboration 5. Drive full transparency 6. Create thriving communities 7. Scale true accounting 8. Restore nature 9. Redefine reward systems 10. Ensure dignity and fairness The B Team 39 “ G O O D ” = S A V E T H E W O R L D
  • 40. 1. Purpose over Profit 2. Empowering over Controlling 3. Emergence over Planning 4. Networks over Hierarchy 5. Adaptivity over Efficiency 6. Transparency over Privacy Responsive Organizations 40 “ G O O D ” = A D A P T A B L E
  • 41. 1. Improve understanding of what coworkers do 2. Reinforce the people who are integrators 3. Expand the amount of power available 4. Increase the need for reciprocity 5. Make employees feel the shadow of the future 6. Put the blame on the uncooperative Yves Morieux’s Six Simple Rules 41 “ G O O D ” = A D V A N T A G E A M I D C O M P L E X I T Y
  • 42. 1. Never add a process or a layer unless you absolutely have to 2. Never blame a problem on someone’s mentality or mind-set 3. Don’t let decisions be escalated to you 4. Don’t rely on financial incentives 5. Don’t try to measure specific behaviors Yves’ Five (Actually) Simple Rules 42 “ G O O D ” = A D V A N T A G E A M I D C O M P L E X I T Y
  • 45. Eight performance criteria: 1. Purposeful and important 2. Quality, achievement and context fit 3. Alive and interesting 4. Fairness and equality 5. More, and more forms of power for all 6. Connected beyond our walls 7. Supportive, safe and comfortable 8. Transparency, signaling and internal connectivity Ever-Better Organizations 45
  • 46. 2. Dean Baker, Center for Economic and Policy Research, “The Productivity to Paycheck Gap: What the Data Show” 2007 3. World Top Incomes Database and Max Roser 4. University of Notre Dame Mendoza School of Business 5. John Hagel III, John Seely Brown, Tamara Samoylova & Michael Lui, “Success or struggle: ROA as a true measure of business performance” Deloitte University Press 2013 6. Richard N. Foster and Sarah Kaplan, Creative Destruction 2001 7. Carl Benedikt Frey and Michael A. Osborne, “The future of employment: how susceptible are jobs to computerization?” 2013 8. Gallup US Daily Survey, 2014. N = 80,837 9. Perhaps apocryphal, but cited to Cory Doctorow. Also, Office Space 11. Human Security Report Project, Battle Deaths from State-Based Armed Conflicts by Region, 1946-2007 12. Max Roser visualization of data from van Zanden, J.L., et al., “How Was Life?: Global Well-being since 1820” 2014 13. Top 500 & Wikipedia 14. Benedict Evans, Mobile is Eating the World 15. Michael S. Malone, Exponential Organizations 2014 16. Ibid 23. Horace Dediu, Seeing What’s Next 2013 24. Yaneer Bar-Yam, “Complexity rising: From human beings to human civilization, a complexity profile,” 2002 25. Ray Morris, Operating Organization of the Union Pacific and Southern Pacific System, Railroad Administration, 1920 Sources by page 46
  • 47. 31. Christopher Alexander, The Timeless Way of Building 1979 32. Kevin Lynch, Good City Form 1981 33. Ruth Wageman, Richard Hackman and Erin Lehman, “Team Diagnostic Survey: Development of an Instrument” 34. Yap Kioe Sheng, “What is Good Governance?” United Nations Economic and Social Commission for Asia and the Pacific 35. agilemanifesto.org 2001 36. Michael S. Malone, Exponential Organizations 2014 37. Frederic Laloux, Reinventing Organizations 2015 38. The Future of Work Community 39. The B Team 40. responsive.org 41. Yves Morieux, “Smart Rules: Six Ways to Get People to Solve Problems Without You” 2011 42. Ibid Sources by page, continued 47