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Organizational Capacity
Building Workshop for
INGENAES Partner NGOs
Muthusami Kumaran, Ph.D. (aka Dr. K)
Consortium Partners
Session 7:
Strategic Planning
•Strategic thinking
•What is strategic planning?
•Why is it important for NGOs?
•When to do and when not to do
strategic planning
•Major steps of strategic planning
The Game plan for session 7
• Being strategic means – being clear about the
organization’s goals, aware of its resources &
incorporating both into a responsive & dynamic
environment
• Strategic thinking focuses on changing the
organization to be more effective & efficient
• Three key requirements: (i) a definite purpose, (ii)
understanding of the environment, (iii) creativity in
developing responses
Strategic thinking
• Strategic Planning is a system-wide process
• Strategic Planning is “a disciplined effort to
produce fundamental decisions and actions that
shape & guide what an organization is, what is
does, and why it does it, with a focus on the
future.” (Bryson)
• It is a management tool for changing an
organization’s mode of operation from reactive to
proactive/active
What is strategic planning?
• It is NOT long-range planning
• It does NOT attempt to make future decisions
• It is NOT a substitute for sound judgment by
leadership
• It is NOT a linear process
What strategic planning IS NOT?
• Stimulates ingenuity and new approaches
• Increases all players’ involvement in the organization
• Develops a common vision
• Clarifies values and beliefs
• Anticipates opportunities and obstacles
• Provides a framework for ongoing decisions & Creates a
marketing strategy
Why is strategic planning important?
• When the organization is in crisis
• Before or during re-organization
• When facing financial uncertainty
• When there are major leadership issues
• When there is not sufficient buy-in for the process
When NOT to do strategic planning?
• When a new organization ‘stabilizes’
• To re-invigorate the organization after a dormant period
• In preparation for a new major venture
• When there is an overall decline in the ‘industry’
• When there is an expected high growth in the ‘industry’ based
on demands
• High levels of resource infusion by the government
When to do strategic planning?
• Strategic Management is the application of strategic
thinking & plan
• ….with a continuous focus on “are we doing the right
thing?”
• It emphasizes on relevant change to reflect a dynamic
environment in which the organization operates
• It is adaptive and keeps the organization relevant
Strategic NGO management
1. Decide whether to develop a strategic plan
• Need to achieve consensus and agreement among key decision
makers and stakeholders
• The right team & resources
2. Clarify mission and vision
• Identify stakeholders’ criteria for satisfaction with the
organization and its services
• Refine mission, vision and values in light of changing external
factors
Major steps in strategic planning
3. Assess the internal and external environments to identify
strengths, weaknesses, opportunities, and threats
Major steps in strategic planning
INTERNAL
Strengths Weaknesses
EXTERNAL
Opportunities Threats
• Begins with the review of organization’s history, original mission, scope
& scale
• Assessment of internal structure, process and operation
• Areas examined: board, personnel, volunteer, fiscal, facilities,
technology, inventory of programs & services
• Evaluation of current programs: quantitative & qualitative data to
ascertain adequacy of inputs-throughputs-outcomes-impacts
• Cost-benefit analysis
• Competency analysis & McMillan Matrix
Internal assessments
• Identifies changes and trends in society that are likely to have
significant impacts on the organization
• 5 – 10 yrs. time frame
• Assesses how changes in the environment will affect the
organization’s operation
• Highlights threats & opportunities
• Areas examined: social, political, economic, demographic &
philanthropic trends
External assessments
• Identifies needs and perceptions of the organization’s
markets & constituencies
• Assesses emerging market trends and demands
• Highlights market implications to the organization
• Areas examined include: clients, partner agencies,
competitors, government agencies, etc.
Market assessments
• A methodology of examining potential strategies derived
from the synthesis of internal strengths & weaknesses and
external opportunities & threats (SWOT)
• The planning process first explores the environment inside
the organization to ID strengths & weaknesses
• The process, then, explores the environment outside the
organization to ID opportunities & threats
• S&W are internal and about the present, while O&T are
external and about the future
SWOT analysis
S - what are the organization’s internal strengths? (skilled
employees, strong board, etc.)
W - what are the organization’s internal weaknesses? (out
dated IT, lack of grant writing skills, etc.)
O - what external opportunities might move the
organization forward? (networking opportunity, new policy
direction, etc.)
T- what external threats might hold the organization back?
(declining economy, increasing competition, etc.)
SWOT analysis
4. Identify strategic issues facing the organization
• Fundamental policy and program concerns faced by the organization affect the
organization now and in the future
• They reflect: long-standing problems in the organization (example: founder’s
syndrome), impediments that must be overcome to achieve financial and program
success (example: accreditation), etc.
5. Formulate goals, objectives & strategies
• Goals: general results to be sought
• Objectives: specific results to be sought
• Strategies: the broad approaches to be taken
Major steps in strategic planning
• VISION, MISSION & VALUES--------------------------------->
“Forever”
• GOALS --------------------------------------------->
3-5 years (eg: increase the membership)
• OBJECTIVES ----------------------->
1 year (eg: increase membership by 5% a year)
• STRATEGIES ------------------------------>
1-5 years (eg: recruitment mechanisms)
Strategic planning timelines
6. Review and adopt the strategic plan
• Secure approval from ALL stakeholders, both involved and not
involved in the planning process
• Reach an official organizational decision to adopt and proceed
with the strategic plan
7. Establish an ideal vision of the organization
• Vision of success is crucial for “selling” the plan
• Helps stakeholders understand where the organization is headed
Major steps in strategic planning
8. Develop an effective action plan
• Describes major goals & objectives to be accomplished
• Allocates resources to achieve strategic goals
• Provides information on who is responsible for each objective and when
will that objective be carried out
• Includes criteria for evaluation
9. Reassess the strategies and the strategic planning process
• Strategic planning is cyclical
• When a strategic planning cycle ends (3 – 5 years) next one begins
• Evaluation of the process and strategies from one cycle feeds into the
next to make it better
Major steps in strategic planning
1. The Process
2. The Product
3. The Plan
4. Action/Operations Plan(s)
5. Evaluation
6. Feed back to the next Strategic Plan cycle
Effective strategic plan
On the flip side of session 3 activity sheet …
1. Write…
• one Strength
• one Weakness
• one Opportunity
• One Threat
….for your NGO
2. Group discussion & debrief!
Activity
This presentation was produced as part of the United States Agency for International Development (USAID) and US Government Feed the Future project “Integrating Gender and
Nutrition within Extension and Advisory Services” (INGENAES) under the Leader with Associates Cooperative Agreement No. AID-OAA-LA-14-00008. The University of Illinois at
Urbana-Champaign is the prime awardee, and partners with the University of California-Davis, the University of Florida, and Cultural Practice, LLC. www.ingenaes.illinois.edu
The research and this report were made possible by the generous support of the American people through USAID. The contents are the responsibility of the authors and do not
necessarily reflect the views of USAID or the United States government.
© xxx and INGENAES
This work is licensed under a Creative Commons Attribution 3.0 Unported License.
Users are free:
To share — to copy, distribute and transmit the work (without participant contact
information)
To remix — to adapt the work.
Under the following conditions:
Attribution — users must attribute the work to the authors
but not in any way that suggests that the authors endorse
the user or the user’s use of the work.

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Organizational Capacity-Building Series - Session 7: Strategic Planning

  • 1. Organizational Capacity Building Workshop for INGENAES Partner NGOs Muthusami Kumaran, Ph.D. (aka Dr. K)
  • 4. •Strategic thinking •What is strategic planning? •Why is it important for NGOs? •When to do and when not to do strategic planning •Major steps of strategic planning The Game plan for session 7
  • 5. • Being strategic means – being clear about the organization’s goals, aware of its resources & incorporating both into a responsive & dynamic environment • Strategic thinking focuses on changing the organization to be more effective & efficient • Three key requirements: (i) a definite purpose, (ii) understanding of the environment, (iii) creativity in developing responses Strategic thinking
  • 6. • Strategic Planning is a system-wide process • Strategic Planning is “a disciplined effort to produce fundamental decisions and actions that shape & guide what an organization is, what is does, and why it does it, with a focus on the future.” (Bryson) • It is a management tool for changing an organization’s mode of operation from reactive to proactive/active What is strategic planning?
  • 7. • It is NOT long-range planning • It does NOT attempt to make future decisions • It is NOT a substitute for sound judgment by leadership • It is NOT a linear process What strategic planning IS NOT?
  • 8. • Stimulates ingenuity and new approaches • Increases all players’ involvement in the organization • Develops a common vision • Clarifies values and beliefs • Anticipates opportunities and obstacles • Provides a framework for ongoing decisions & Creates a marketing strategy Why is strategic planning important?
  • 9. • When the organization is in crisis • Before or during re-organization • When facing financial uncertainty • When there are major leadership issues • When there is not sufficient buy-in for the process When NOT to do strategic planning?
  • 10. • When a new organization ‘stabilizes’ • To re-invigorate the organization after a dormant period • In preparation for a new major venture • When there is an overall decline in the ‘industry’ • When there is an expected high growth in the ‘industry’ based on demands • High levels of resource infusion by the government When to do strategic planning?
  • 11. • Strategic Management is the application of strategic thinking & plan • ….with a continuous focus on “are we doing the right thing?” • It emphasizes on relevant change to reflect a dynamic environment in which the organization operates • It is adaptive and keeps the organization relevant Strategic NGO management
  • 12. 1. Decide whether to develop a strategic plan • Need to achieve consensus and agreement among key decision makers and stakeholders • The right team & resources 2. Clarify mission and vision • Identify stakeholders’ criteria for satisfaction with the organization and its services • Refine mission, vision and values in light of changing external factors Major steps in strategic planning
  • 13. 3. Assess the internal and external environments to identify strengths, weaknesses, opportunities, and threats Major steps in strategic planning INTERNAL Strengths Weaknesses EXTERNAL Opportunities Threats
  • 14. • Begins with the review of organization’s history, original mission, scope & scale • Assessment of internal structure, process and operation • Areas examined: board, personnel, volunteer, fiscal, facilities, technology, inventory of programs & services • Evaluation of current programs: quantitative & qualitative data to ascertain adequacy of inputs-throughputs-outcomes-impacts • Cost-benefit analysis • Competency analysis & McMillan Matrix Internal assessments
  • 15. • Identifies changes and trends in society that are likely to have significant impacts on the organization • 5 – 10 yrs. time frame • Assesses how changes in the environment will affect the organization’s operation • Highlights threats & opportunities • Areas examined: social, political, economic, demographic & philanthropic trends External assessments
  • 16. • Identifies needs and perceptions of the organization’s markets & constituencies • Assesses emerging market trends and demands • Highlights market implications to the organization • Areas examined include: clients, partner agencies, competitors, government agencies, etc. Market assessments
  • 17. • A methodology of examining potential strategies derived from the synthesis of internal strengths & weaknesses and external opportunities & threats (SWOT) • The planning process first explores the environment inside the organization to ID strengths & weaknesses • The process, then, explores the environment outside the organization to ID opportunities & threats • S&W are internal and about the present, while O&T are external and about the future SWOT analysis
  • 18. S - what are the organization’s internal strengths? (skilled employees, strong board, etc.) W - what are the organization’s internal weaknesses? (out dated IT, lack of grant writing skills, etc.) O - what external opportunities might move the organization forward? (networking opportunity, new policy direction, etc.) T- what external threats might hold the organization back? (declining economy, increasing competition, etc.) SWOT analysis
  • 19. 4. Identify strategic issues facing the organization • Fundamental policy and program concerns faced by the organization affect the organization now and in the future • They reflect: long-standing problems in the organization (example: founder’s syndrome), impediments that must be overcome to achieve financial and program success (example: accreditation), etc. 5. Formulate goals, objectives & strategies • Goals: general results to be sought • Objectives: specific results to be sought • Strategies: the broad approaches to be taken Major steps in strategic planning
  • 20. • VISION, MISSION & VALUES---------------------------------> “Forever” • GOALS ---------------------------------------------> 3-5 years (eg: increase the membership) • OBJECTIVES -----------------------> 1 year (eg: increase membership by 5% a year) • STRATEGIES ------------------------------> 1-5 years (eg: recruitment mechanisms) Strategic planning timelines
  • 21. 6. Review and adopt the strategic plan • Secure approval from ALL stakeholders, both involved and not involved in the planning process • Reach an official organizational decision to adopt and proceed with the strategic plan 7. Establish an ideal vision of the organization • Vision of success is crucial for “selling” the plan • Helps stakeholders understand where the organization is headed Major steps in strategic planning
  • 22. 8. Develop an effective action plan • Describes major goals & objectives to be accomplished • Allocates resources to achieve strategic goals • Provides information on who is responsible for each objective and when will that objective be carried out • Includes criteria for evaluation 9. Reassess the strategies and the strategic planning process • Strategic planning is cyclical • When a strategic planning cycle ends (3 – 5 years) next one begins • Evaluation of the process and strategies from one cycle feeds into the next to make it better Major steps in strategic planning
  • 23. 1. The Process 2. The Product 3. The Plan 4. Action/Operations Plan(s) 5. Evaluation 6. Feed back to the next Strategic Plan cycle Effective strategic plan
  • 24. On the flip side of session 3 activity sheet … 1. Write… • one Strength • one Weakness • one Opportunity • One Threat ….for your NGO 2. Group discussion & debrief! Activity
  • 25. This presentation was produced as part of the United States Agency for International Development (USAID) and US Government Feed the Future project “Integrating Gender and Nutrition within Extension and Advisory Services” (INGENAES) under the Leader with Associates Cooperative Agreement No. AID-OAA-LA-14-00008. The University of Illinois at Urbana-Champaign is the prime awardee, and partners with the University of California-Davis, the University of Florida, and Cultural Practice, LLC. www.ingenaes.illinois.edu The research and this report were made possible by the generous support of the American people through USAID. The contents are the responsibility of the authors and do not necessarily reflect the views of USAID or the United States government. © xxx and INGENAES This work is licensed under a Creative Commons Attribution 3.0 Unported License. Users are free: To share — to copy, distribute and transmit the work (without participant contact information) To remix — to adapt the work. Under the following conditions: Attribution — users must attribute the work to the authors but not in any way that suggests that the authors endorse the user or the user’s use of the work.