ORGANIZATIONAL
BEHAVIOUR (GROUP DYNAMICS)
Dr DINESH S
Assistant Professor
Department of Management Sciences
Sri Ramakrishna College of Arts & Science
(Autonomous)
Coimbatore - 641 006
Tamil Nadu, India
Types of Groups
• Formal Groups: These are created by an organization or society
for specific tasks or objectives. Examples include project teams,
departments, or committees.
• Informal Groups: These form naturally without any formal
structure or designation. Examples include friend groups, social
circles, or interest-based groups.
• Task Groups: Groups formed to perform a specific task or project.
• Interest Groups: Groups formed around common interests or
goals.
• Friendship Groups: Groups formed on the basis of personal
relationships and bonds.
Functions of Groups
• Social Function: Groups provide a sense of
belonging and support to their members.Task
Function: Groups perform tasks or work
together to achieve common goals.Security
Function: Groups offer a safety net, providing
emotional support and reducing
uncertainty.Status Function: Being part of a
group can confer status or recognition.
Stages of Group Formation
• Forming: Group members get to know each other, and
there is uncertainty about roles, objectives, and group
dynamics.Storming: Conflicts and disagreements arise as
members assert their opinions, leadership styles, and
roles.Norming: The group starts to resolve differences,
establish norms, and work more cohesively.Performing:
The group is functioning at its best, with clear roles,
effective communication, and collaboration to achieve
goals.Adjourning: The group disbands once its objectives
are completed (this stage is particularly relevant for
temporary task forces or project teams).
Group Processes
• Group Norms: Shared beliefs and expectations that guide behavior
in the group. These norms influence how members interact and
perform tasks.Group Roles: The specific functions or behaviors
expected from members within the group. These can be formal
(e.g., leader, facilitator) or informal (e.g., harmonizer,
gatekeeper).Group Cohesiveness: The degree to which group
members are attracted to each other and are committed to the
group's goals. High cohesiveness often leads to better performance
and satisfaction.Group Size: The size of a group affects
communication and effectiveness. Smaller groups often have better
communication and decision-making, while larger groups can
benefit from diverse perspectives but may struggle with
coordination.
Threats to Group Effectiveness
• Poor Communication: Lack of clear, open communication can
lead to misunderstandings, confusion, and poor
collaboration.Conflict: While some conflict can be productive,
unresolved or negative conflict can harm group relationships
and hinder performance.Lack of Leadership: Without strong
leadership, a group may struggle with direction, coordination,
and motivation.Groupthink: A situation where the desire for
harmony or conformity in the group leads to poor decision-
making or failure to consider alternative viewpoints.Social
Loafing: When some group members put in less effort
because they assume others will compensate for them.
Evolution of Groups into Teams – Creating an
Effective Team
• Transformation: Groups become teams when they
shift from merely working together to collaborating
towards a shared goal with interdependence and
mutual accountability. Characteristics of Effective
Teams: Clear objectives and goals.
• Strong communication and trust.
• Defined roles and responsibilities.
• Shared responsibility for outcomes.
• Supportive leadership and collaboration
Conflicts – Sources and Types
• Sources of Conflict:Interpersonal Conflicts: Arise from personality
clashes, differences in values, or miscommunication.
• Task Conflict: Occurs when there are disagreements over the
content or goals of the task at hand.
• Role Conflict: Occurs when there are disagreements or ambiguity
regarding roles within the group.
• Structural Conflict: Resulting from power imbalances, resource
allocation, or organizational structure.
• Types of Conflict:Functional Conflict: Constructive disagreement
that can lead to better solutions and ideas.
• Dysfunctional Conflict: Destructive conflict that harms relationships
and hampers productivity.
Conflict Management Approaches
• Avoidance: Ignoring the conflict or withdrawing from the situation.
• Accommodating: One party gives in to the other’s demands to
preserve harmony.
• Competing: One party pursues their own interests at the expense
of others.
• Compromising: Both parties give up something to reach a mutually
acceptable solution.
• Collaborating: Both parties work together to find a win-win
solution that satisfies everyone's needs.
• An effective approach to conflict management depends on the
nature of the conflict, the relationships between group members,
and the desired outcome.
THANK YOU

Organizational Behaviour - Group Dynamics

  • 1.
    ORGANIZATIONAL BEHAVIOUR (GROUP DYNAMICS) DrDINESH S Assistant Professor Department of Management Sciences Sri Ramakrishna College of Arts & Science (Autonomous) Coimbatore - 641 006 Tamil Nadu, India
  • 2.
    Types of Groups •Formal Groups: These are created by an organization or society for specific tasks or objectives. Examples include project teams, departments, or committees. • Informal Groups: These form naturally without any formal structure or designation. Examples include friend groups, social circles, or interest-based groups. • Task Groups: Groups formed to perform a specific task or project. • Interest Groups: Groups formed around common interests or goals. • Friendship Groups: Groups formed on the basis of personal relationships and bonds.
  • 3.
    Functions of Groups •Social Function: Groups provide a sense of belonging and support to their members.Task Function: Groups perform tasks or work together to achieve common goals.Security Function: Groups offer a safety net, providing emotional support and reducing uncertainty.Status Function: Being part of a group can confer status or recognition.
  • 4.
    Stages of GroupFormation • Forming: Group members get to know each other, and there is uncertainty about roles, objectives, and group dynamics.Storming: Conflicts and disagreements arise as members assert their opinions, leadership styles, and roles.Norming: The group starts to resolve differences, establish norms, and work more cohesively.Performing: The group is functioning at its best, with clear roles, effective communication, and collaboration to achieve goals.Adjourning: The group disbands once its objectives are completed (this stage is particularly relevant for temporary task forces or project teams).
  • 5.
    Group Processes • GroupNorms: Shared beliefs and expectations that guide behavior in the group. These norms influence how members interact and perform tasks.Group Roles: The specific functions or behaviors expected from members within the group. These can be formal (e.g., leader, facilitator) or informal (e.g., harmonizer, gatekeeper).Group Cohesiveness: The degree to which group members are attracted to each other and are committed to the group's goals. High cohesiveness often leads to better performance and satisfaction.Group Size: The size of a group affects communication and effectiveness. Smaller groups often have better communication and decision-making, while larger groups can benefit from diverse perspectives but may struggle with coordination.
  • 6.
    Threats to GroupEffectiveness • Poor Communication: Lack of clear, open communication can lead to misunderstandings, confusion, and poor collaboration.Conflict: While some conflict can be productive, unresolved or negative conflict can harm group relationships and hinder performance.Lack of Leadership: Without strong leadership, a group may struggle with direction, coordination, and motivation.Groupthink: A situation where the desire for harmony or conformity in the group leads to poor decision- making or failure to consider alternative viewpoints.Social Loafing: When some group members put in less effort because they assume others will compensate for them.
  • 7.
    Evolution of Groupsinto Teams – Creating an Effective Team • Transformation: Groups become teams when they shift from merely working together to collaborating towards a shared goal with interdependence and mutual accountability. Characteristics of Effective Teams: Clear objectives and goals. • Strong communication and trust. • Defined roles and responsibilities. • Shared responsibility for outcomes. • Supportive leadership and collaboration
  • 8.
    Conflicts – Sourcesand Types • Sources of Conflict:Interpersonal Conflicts: Arise from personality clashes, differences in values, or miscommunication. • Task Conflict: Occurs when there are disagreements over the content or goals of the task at hand. • Role Conflict: Occurs when there are disagreements or ambiguity regarding roles within the group. • Structural Conflict: Resulting from power imbalances, resource allocation, or organizational structure. • Types of Conflict:Functional Conflict: Constructive disagreement that can lead to better solutions and ideas. • Dysfunctional Conflict: Destructive conflict that harms relationships and hampers productivity.
  • 9.
    Conflict Management Approaches •Avoidance: Ignoring the conflict or withdrawing from the situation. • Accommodating: One party gives in to the other’s demands to preserve harmony. • Competing: One party pursues their own interests at the expense of others. • Compromising: Both parties give up something to reach a mutually acceptable solution. • Collaborating: Both parties work together to find a win-win solution that satisfies everyone's needs. • An effective approach to conflict management depends on the nature of the conflict, the relationships between group members, and the desired outcome.
  • 10.