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The	
  organic	
  opportunity	
  
right	
  in	
  front	
  of	
  your	
  
eyes	
  
Sco3	
  Mitchell	
  
CEO,	
  Organic	
  Salon	
  Systems	
  
Introduc=on	
  
•  Serial	
  entrepreneur	
  –	
  founder	
  of	
  several	
  public	
  
companies	
  traded	
  on	
  the	
  NASDAQ	
  and	
  NYSE	
  
•  Exper=se	
  in	
  sales,	
  marke=ng,	
  Internet	
  
technologies,	
  and	
  organiza=onal	
  development	
  
•  Founder	
  &	
  Principal	
  of	
  Mitchell	
  Capital	
  Partners	
  
•  Two	
  Bachelor	
  Degrees:	
  Economics	
  &	
  Psychology	
  
•  Three	
  Master	
  Degrees:	
  Business	
  Administra=on,	
  
Computer	
  Science,	
  Organiza=onal	
  Development	
  
•  Former	
  Graduate	
  Business	
  Professor	
  
•  Dedicated	
  to	
  the	
  pursuit	
  of	
  several	
  philanthropic	
  
endeavors	
  and	
  causes	
  
Building	
  Blocks	
  of	
  a	
  Successful	
  Salon	
  
Focused	
  Niche	
  +	
  Marke1ng	
  +	
  Passion	
  =	
  Profit	
  &	
  Growth	
  
“Most	
  businesses	
  fail	
  because	
  they	
  lack	
  a	
  true	
  differen6a6ng	
  factor.	
  	
  Many	
  of	
  
today’s	
  small	
  businesses	
  largely	
  compete	
  in	
  a	
  “service	
  commodity”	
  industry,	
  where	
  
most	
  professionals	
  are	
  trained	
  the	
  same	
  way,	
  have	
  similar	
  skills,	
  and	
  offer	
  similar	
  
services.	
  The	
  only	
  way	
  to	
  compete	
  in	
  that	
  type	
  of	
  marketplace	
  is	
  by	
  refusing	
  to	
  
allow	
  yourself	
  to	
  be	
  compared	
  to	
  your	
  compe66on	
  by	
  differen6a6ng	
  your	
  service	
  in	
  
such	
  an	
  extreme	
  way	
  that	
  comparison	
  is	
  simply	
  impossible.”	
  
Sir	
  Richard	
  Branson	
  
Founder	
  –	
  Virgin	
  Group	
  
Why	
  Organic	
  Ma3ers	
  –	
  Focused	
  Niche	
  
•  The	
  organic	
  salon	
  segment	
  has	
  been	
  growing	
  at	
  16.7%	
  year-­‐
over-­‐year	
  for	
  the	
  last	
  three	
  years	
  while	
  the	
  broader	
  salon	
  sector	
  
has	
  been	
  contrac=ng	
  by	
  2%1	
  
•  The	
  organic	
  beauty	
  industry	
  has	
  been	
  growing	
  at	
  a	
  shocking	
  
average	
  rate	
  of	
  15%	
  for	
  the	
  last	
  15	
  years2	
  
•  Although	
  78%	
  of	
  U.S.	
  adults	
  said	
  they	
  would	
  prefer,	
  and	
  pay	
  a	
  
reasonable	
  premium	
  for,	
  organic	
  or	
  natural	
  beauty	
  products3;	
  
only	
  15%	
  of	
  the	
  market	
  caters	
  to	
  this	
  niche2	
  
“Local,	
  socially	
  responsible,	
  environmentally	
  friendly	
  businesses	
  
will	
  always	
  compete	
  beJer	
  than	
  big	
  global	
  conglomerates	
  in	
  the	
  
natural	
  and	
  organic	
  markets”	
  –	
  John	
  Mackey,	
  CEO	
  of	
  Whole	
  Foods	
  
1.  J.P.	
  Morgan	
  2010	
  Analyst	
  Report	
  on	
  Emerging	
  Trends	
  in	
  the	
  Health	
  and	
  Beauty	
  Industry	
  
2.  Nutri=onal	
  Business	
  Journal	
  on	
  Natural/Organic	
  Trends	
  in	
  Beauty	
  Report,	
  2010	
  
3.  A.C.	
  Nielson	
  and	
  Greenfield	
  online	
  
Why	
  Organic	
  Ma3ers	
  -­‐	
  Marke=ng	
  
•  Loyal	
  to	
  their	
  Salons	
  -­‐	
  du=fully	
  devoted	
  to	
  salons	
  that	
  they	
  share	
  
common	
  values,	
  beliefs,	
  and	
  a	
  shared	
  “ethos”	
  with	
  
•  Less	
  Price	
  Sensi=ve	
  –	
  understand	
  and	
  accept	
  that	
  organic	
  products	
  
and	
  services	
  come	
  at	
  a	
  premium	
  and	
  appreciate	
  the	
  value	
  of	
  them	
  
•  More	
  Focused	
  on	
  Salon	
  Experience	
  –	
  they	
  want	
  to	
  feel	
  good	
  about	
  
looking	
  great	
  
•  Exceedingly	
  Product	
  Focused	
  –	
  ingredients	
  ma3er	
  
•  Easily	
  Addressed	
  –	
  gravitate	
  towards	
  community	
  ac=vism	
  
•  Ac=ve	
  Client	
  Referrers	
  –	
  Fiercely	
  commi3ed	
  to	
  helping	
  and	
  
enlightening	
  others	
  through	
  referrals	
  to	
  healthier	
  alterna=ves	
  
•  Tend	
  to	
  be	
  significantly	
  more	
  educated,	
  influen=al,	
  and	
  affluent	
  than	
  
the	
  general	
  popula=on	
  
•  Extremely	
  socially	
  conscious	
  and	
  environmentally	
  responsible	
  
•  Prefer	
  small	
  local	
  salons	
  over	
  na=onal	
  chains	
  or	
  conglomerates	
  	
  	
  
Why	
  Organic	
  Ma3ers	
  -­‐	
  Passion	
  
•  76%	
  of	
  U.S.	
  employees	
  ranked	
  “feeling	
  good	
  about	
  the	
  
company	
  they	
  worked	
  for”	
  as	
  “extremely	
  important”	
  up	
  
12%	
  from	
  just	
  three	
  years	
  ago	
  	
  
•  In	
  2010	
  Hewi3	
  Associates	
  reported	
  that	
  the	
  “truly	
  talented”	
  
and	
  “truly	
  crea=ve”	
  would	
  prefer	
  to	
  make	
  less	
  but	
  work	
  for	
  
a	
  socially	
  conscious	
  company	
  
•  A	
  2009	
  Covey	
  Ins=tute	
  research	
  report	
  demonstrated	
  that	
  
consumers	
  can	
  sense	
  when	
  employees	
  are	
  happy	
  with	
  the	
  
companies	
  they	
  work	
  for	
  and	
  sa=sfied	
  with	
  their	
  jobs	
  
•  A	
  2010	
  survey	
  of	
  recent	
  Harvard	
  Business	
  School	
  graduates	
  
indicated	
  that	
  “personal	
  convic=on,	
  growth,	
  and	
  purpose”	
  
was	
  the	
  number	
  one	
  factor	
  they	
  will	
  forgo	
  compensa=on	
  
for	
  	
  	
  
Why	
  Organic	
  Ma3ers	
  -­‐	
  Profits	
  
•  On	
  average,	
  salons	
  charge	
  between	
  12%	
  and	
  16%	
  more	
  for	
  
organic	
  services	
  than	
  tradi=onal	
  services	
  
•  On	
  average,	
  product	
  costs	
  represent	
  less	
  than	
  10%	
  of	
  overall	
  
service	
  fees	
  
•  Organic	
  treatments	
  typically	
  enable	
  clients	
  to	
  get	
  treated	
  
more	
  frequently	
  (e.g.	
  grey	
  re-­‐growth)	
  
•  Adver=sing	
  spend	
  is	
  reduced	
  significantly	
  by	
  the	
  stronger	
  
tendency	
  for	
  clients	
  to	
  refer	
  others	
  and	
  the	
  ease	
  of	
  addressing	
  
a	
  targeted	
  audience	
  rather	
  than	
  the	
  broader	
  public	
  
•  Clients	
  are	
  much	
  more	
  eager	
  to	
  visit	
  the	
  salon	
  more	
  omen	
  if	
  
scalp	
  irrita=on,	
  toxic	
  fumes,	
  and	
  other	
  un-­‐pleasantries	
  are	
  
avoided	
  
•  Although	
  slightly	
  more	
  costly	
  to	
  produce,	
  organic	
  products	
  
produce	
  a	
  healthier,	
  superior	
  result	
  without	
  damaging	
  the	
  
cu=cle	
  or	
  sacrificing	
  the	
  integrity	
  of	
  the	
  hair’s	
  structure	
  	
  
Building	
  Blocks	
  of	
  a	
  Successful	
  Salon	
  
Focused	
  Niche	
  +	
  Marke=ng	
  +	
  Passion	
  =	
  Profit	
  &	
  Growth	
  
Focused	
  Niche	
  –	
  Fasted	
  growing	
  segment	
  in	
  an	
  otherwise	
  contrac=ng	
  industry	
  
Marke=ng	
  –	
  Vacuum	
  of	
  demand	
  exists	
  in	
  a	
  growing	
  market	
  of	
  exceeding	
  desirable	
  
demographics	
  that	
  is	
  easy	
  to	
  access	
  and	
  has	
  the	
  financial	
  means	
  to	
  drive	
  your	
  salon’s	
  
prosperity	
  and	
  growth	
  
Passion	
  –	
  Making	
  a	
  difference	
  in	
  the	
  world	
  in	
  a	
  meaningful	
  way	
  by	
  enabling	
  people	
  to	
  
feel	
  good	
  by	
  you	
  making	
  them	
  look	
  and	
  feel	
  beau=ful	
  
Profit	
  &	
  Growth	
  –Servicing	
  a	
  market	
  that	
  welcomes	
  higher	
  price	
  points	
  while	
  u=lizing	
  
compe==vely	
  priced	
  products	
  which	
  enable	
  you	
  to	
  service	
  your	
  clients	
  as	
  omen	
  as	
  
they	
  would	
  like	
  rather	
  than	
  as	
  omen	
  as	
  their	
  damaged	
  hair	
  will	
  allow!	
  	
  
Organic	
  Salon	
  Conversion	
  Example	
  
Business	
  Case	
  –	
  Corner	
  Salon	
  (A	
  Good	
  Salon	
  Business)	
  
•  5	
  Stylist,	
  1	
  Owner/Manager/Stylist	
  
•  Each	
  see	
  6	
  (36	
  total)	
  clients	
  per	
  day	
  
•  Salon	
  is	
  open	
  5	
  days	
  per	
  week	
  
•  Average	
  =cket	
  per	
  client	
  is	
  $55	
  with	
  average	
  15%	
  in	
  =p	
  
•  Cost	
  structure	
  includes	
  (as	
  a	
  %	
  of	
  revenue)	
  	
  
– 10%	
  for	
  product	
  
– 15%	
  for	
  adver=sing	
  
– 40%	
  for	
  payroll	
  
– 25%	
  for	
  overhead	
  
•  Salon	
  client	
  base	
  is	
  growing	
  at	
  5%	
  year	
  over	
  year	
  
Organic	
  Salon	
  Conversion	
  Example	
  
Improvement	
  Assump1ons	
  –	
  5	
  Year	
  Organic	
  Plan	
  
•  Because	
  some	
  stylist	
  are	
  interested	
  in	
  working	
  in	
  an	
  organic	
  salon	
  for	
  
health	
  reasons,	
  the	
  salon	
  is	
  able	
  to	
  add	
  1	
  stylist	
  in	
  2012	
  and	
  1	
  in	
  2014	
  
•  Instead	
  of	
  a	
  5%	
  client	
  growth	
  (actual	
  industry	
  metric	
  for	
  non-­‐organic	
  
salons	
  is	
  -­‐2%),	
  the	
  salon	
  begins	
  to	
  realize	
  a	
  15%	
  client	
  growth	
  rate	
  
(actual	
  organic	
  metric	
  is	
  16.7%)	
  
•  Instead	
  of	
  averaging	
  15%	
  in	
  =ps,	
  the	
  =ps	
  begin	
  to	
  average	
  20%	
  because	
  
the	
  demographic	
  is	
  more	
  affluent	
  and	
  be3er	
  connected	
  to	
  the	
  salon	
  
•  The	
  salon’s	
  service	
  prices	
  increase	
  by	
  12%	
  over	
  =me	
  to	
  account	
  for	
  the	
  
organic	
  treatments	
  (average	
  increase	
  ranges	
  between	
  12%	
  and	
  16%)	
  	
  
•  Cost	
  structure	
  remains	
  the	
  same	
  except	
  adver=sing	
  spend	
  decreases	
  
slightly	
  (from	
  15%	
  to	
  10%)	
  because	
  of	
  an	
  increase	
  in	
  client	
  loyalty	
  and	
  a	
  
reliance	
  on	
  the	
  stronger	
  referral	
  network	
  
Net	
  Profit	
  Compara=ve	
  Analysis	
  
Conclusion:	
  The	
  owners	
  of	
  Corner	
  Salon	
  could	
  
make	
  almost	
  $900,000	
  more	
  net	
  profit	
  over	
  the	
  
next	
  5	
  years	
  by	
  conver=ng	
  to	
  Corner	
  Organic	
  
Salon.	
  
In	
  this	
  real	
  estate	
  market,	
  you	
  can	
  buy	
  quite	
  a	
  
vaca=on	
  home	
  with	
  that	
  money!	
  	
  	
  
Don’t	
  Spend	
  That	
  Money	
  Too	
  Soon	
  
 These	
  are	
  lomy	
  assump=ons!	
  
 But	
  what	
  if……	
  
 We	
  were	
  able	
  to	
  help	
  realize	
  even	
  some	
  of	
  
them?	
  
 That	
  would	
  make	
  a	
  BIG	
  difference!	
  
 If	
  you	
  don’t….	
  Then	
  what’s	
  your	
  plan?	
  
 If	
  you	
  don’t….	
  How	
  long	
  will	
  it	
  take	
  for	
  your	
  
compe==on	
  to	
  make	
  the	
  change?	
  
We’re	
  Here	
  to	
  Help!	
  
•  In	
  Salon	
  Promo=on	
  Program	
  –	
  gim	
  cer=ficates,	
  
prescrip=on	
  pads,	
  referral	
  cards,	
  client	
  loyalty	
  
program,	
  pre-­‐booking	
  cards,	
  window	
  clings,	
  shelf	
  
talkers,	
  aprons,	
  caps,	
  pins,	
  t-­‐shirts,	
  cloth	
  retail	
  
bags,	
  posters,	
  etc.	
  
•  Coopera=ve	
  Adver=sing	
  
•  Proprietary	
  Organic	
  “Salon	
  Liaison”	
  program	
  
•  Online	
  Salon	
  Presence	
  and	
  Search	
  Engine	
  
Op=miza=on	
  Program	
  
•  Salon	
  Marke=ng	
  Educa=on	
  and	
  Consulta=on	
  	
  	
  
We	
  Want	
  to	
  be	
  on	
  Your	
  Team!	
  
I’d	
  love	
  to	
  introduce	
  you	
  to	
  our	
  company,	
  our	
  
products,	
  and	
  our	
  team!	
  
Let’s	
  get	
  started….	
  
Organic	
  Salon	
  Systems	
  Mission	
  
To	
  provide	
  professional	
  hairdressers	
  with	
  high	
  
performance	
  hair	
  products	
  which	
  maximize	
  the	
  use	
  
of	
  gentle,	
  nourishing	
  and	
  natural	
  ingredients	
  while	
  
minimizing	
  the	
  necessity	
  for	
  harsh	
  or	
  damaging	
  
chemicals.	
  With	
  these	
  healthier	
  products	
  and	
  be3er	
  
informa=on,	
  we	
  hope	
  to	
  bring	
  about	
  superior	
  
results,	
  increased	
  competence	
  and	
  a	
  safer	
  salon	
  
environment	
  for	
  all	
  concerned.	
  To	
  accomplish	
  our	
  
mission,	
  we	
  vigorously	
  embrace	
  our	
  company	
  
ethos.	
  
Organic	
  Salon	
  Systems	
  Ethos	
  
•  To	
  only	
  distribute	
  the	
  highest	
  performance,	
  healthiest,	
  most	
  natural,	
  and	
  
gentlest	
  products	
  available;	
  and	
  
•  To	
  con=nually	
  recognize	
  that	
  the	
  best	
  way	
  to	
  grow	
  our	
  business	
  is	
  by	
  
helping	
  our	
  clients	
  grow	
  theirs;	
  and	
  
•  To	
  fully	
  disclose	
  all	
  product	
  ingredients	
  and	
  act	
  with	
  transparency,	
  honesty,	
  
and	
  integrity;	
  and	
  
•  To	
  never	
  divert	
  our	
  product	
  lines	
  or	
  allow	
  them	
  to	
  be	
  sold	
  to	
  non-­‐
professionals;	
  and	
  
•  To	
  maintain	
  an	
  ethical	
  environmental	
  policy;	
  and	
  
•  To	
  not	
  tolerate	
  any	
  products	
  ever	
  tested	
  on	
  animals;	
  and	
  
•  To	
  train,	
  educate,	
  and	
  provide	
  informa=on	
  which	
  will	
  enable	
  the	
  industry	
  
and	
  our	
  clients	
  to	
  become	
  healthier	
  while	
  improving	
  their	
  service	
  quality;	
  
and	
  
•  To	
  provide	
  world-­‐class	
  service	
  to	
  our	
  clients	
  and	
  always	
  strive	
  to	
  become	
  
the	
  best	
  at	
  what	
  we	
  do	
  in	
  every	
  regard.	
  
Our	
  Stance	
  Against	
  Diversion	
  
•  Diversion	
  enables	
  companies	
  to	
  charge	
  a	
  high	
  premium	
  
to	
  salon	
  professionals	
  for	
  the	
  “privilege”	
  of	
  being	
  
robbed	
  of	
  any	
  equitable	
  value	
  in	
  their	
  business	
  by	
  
those	
  very	
  companies	
  
•  Any	
  manufacturer	
  denying	
  direct	
  responsibility	
  and	
  
knowledge	
  of	
  diverted	
  product	
  is	
  simply	
  incredulous	
  
•  “Big	
  Beauty”	
  companies	
  prey	
  on	
  the	
  trus=ng	
  salon	
  
professional	
  to	
  build	
  their	
  brands	
  up,	
  while	
  making	
  a	
  
hemy	
  profit,	
  only	
  to	
  inten=onally	
  divert	
  their	
  products	
  
to	
  the	
  consumer	
  market	
  thereby	
  jeopardizing	
  the	
  
clients	
  of	
  the	
  salon	
  professional	
  and	
  causing	
  the	
  long-­‐
term	
  value	
  of	
  their	
  business	
  to	
  quickly	
  deteriorate	
  
Organic	
  Salon	
  Systems	
  Products	
  
•  Free	
  from	
  ammonia,	
  parabens,	
  formaldehyde,	
  
resorcinol,	
  and	
  thioglycolates.	
  
•  Contain	
  Cer=fied	
  Organic	
  Ingredients	
  (cer=fied	
  
by	
  the	
  United	
  Kingdom	
  Soil	
  Associa=on)	
  
•  Exceeding	
  all	
  European	
  Union	
  standards	
  
regula=ng	
  cosme=cs	
  and	
  beauty	
  products	
  
•  PETA	
  cer=fied	
  as	
  being	
  100%	
  cruelty-­‐free	
  and	
  
vegan	
  
•  Fair-­‐Trade	
  accredited	
  and	
  cer=fied	
  
Organic	
  Color	
  Systems	
  (Color)	
  
•  65	
  intermixable	
  colors	
  
•  Superior	
  grey	
  coverage,	
  cleaner	
  blondes,	
  &	
  
beau=ful	
  reds	
  that	
  fade	
  on	
  tone	
  
•  No	
  damage	
  to	
  the	
  hair	
  cu=cle	
  allowing	
  for	
  a	
  far	
  
healthier	
  and	
  lavish	
  result	
  
•  Up	
  to	
  3	
  levels	
  of	
  lim	
  with	
  color	
  &	
  7	
  levels	
  of	
  lim	
  
with	
  lightener	
  
•  True	
  to	
  color	
  chart	
  results	
  
•  Semi,	
  demi	
  or	
  permanent	
  results	
  
•  Longer	
  las=ng	
  tonal	
  values	
  
Organic	
  Curl	
  Systems	
  
Organic	
  Curl	
  Systems	
  is	
  an	
  
innova=ve	
  perm,	
  straightener,	
  
and	
  relaxer	
  that	
  is	
  both	
  
ammonia	
  and	
  thioglycolate	
  
free,	
  while	
  containing	
  cer=fied	
  
organic	
  extracts.	
  	
  It	
  produces	
  a	
  
bounce	
  and	
  curl	
  forma=on	
  that	
  
is	
  healthy	
  and	
  looks	
  natural.	
  
Organic	
  Care	
  Systems	
  
Organic	
  Care	
  Systems	
  not	
  only	
  is	
  the	
  perfect	
  back	
  bar	
  for	
  the	
  color	
  line	
  but,	
  
your	
  clients	
  will	
  also	
  love	
  to	
  take	
  them	
  home	
  to	
  maintain	
  their	
  hair	
  between	
  
visits.	
  	
  These	
  products	
  contain	
  no	
  animal	
  products,	
  parabens	
  or	
  SLS.	
  	
  They	
  are	
  
never	
  tested	
  on	
  animals	
  and	
  are	
  made	
  with	
  cer=fied	
  organic	
  ingredients.	
  
The	
  Organic	
  Control	
  and	
  Connect	
  lines	
  give	
  all	
  the	
  styling	
  hold	
  and	
  
manipula=on	
  you	
  have	
  come	
  to	
  expect	
  without	
  the	
  use	
  of	
  heavy	
  chemicals	
  or	
  
plas=cs.	
  They	
  give	
  great	
  shine	
  and	
  a	
  natural	
  feel,	
  never	
  drying	
  bri3le	
  or	
  hard.	
  
KeraGreen	
  
KeraGreen	
  is	
  a	
  revolu=onary	
  new	
  formaldehyde-­‐free	
  organic	
  
kera=n	
  system.	
  	
  It	
  includes	
  a	
  full	
  line	
  of	
  treatments,	
  shampoos,	
  
condi=oners,	
  and	
  serums	
  providing	
  a	
  more	
  natural,	
  organic,	
  
healthier	
  and	
  be3er-­‐performing	
  alterna=ve	
  to	
  formaldehyde-­‐
based	
  Brazilian	
  Kera=n	
  Treatments.	
  
Hairmonics	
  
Hairmonics	
  Turbo	
  Ac=vators	
  from	
  
Organic	
  Salon	
  Systems	
  offer	
  
superior	
  color	
  load	
  and	
  cu=cle	
  
penetra=on.	
  They	
  help	
  to	
  achieve	
  
longer	
  las=ng	
  color	
  with	
  improved	
  
tonal	
  value	
  and	
  color	
  reten=on.	
  
This	
  product	
  is	
  great	
  for	
  gray	
  hair	
  
and	
  also	
  allows	
  you	
  to	
  process	
  
normal	
  color	
  in	
  about	
  half	
  the	
  
=me.	
  
Available	
  in	
  5,	
  10,	
  20,	
  30	
  and	
  40	
  
volume.	
  
Malibu	
  Wellness	
  
Malibu	
  Wellness	
  products	
  use	
  a	
  patented,	
  fresh	
  dried	
  vitamin	
  
complex	
  that	
  is	
  water	
  ac=vated	
  to	
  normalize	
  the	
  ph	
  of	
  the	
  
hair	
  and	
  scalp	
  and	
  remove	
  minerals	
  and	
  oxidizers	
  to	
  ensure	
  
consistent	
  and	
  superior	
  salon	
  services.	
  	
  Great	
  for	
  areas	
  and	
  
salons	
  with	
  hard	
  water	
  condi=ons.	
  
What	
  Makes	
  Us	
  Different	
  
•  Centralized	
  Business	
  Model	
  
•  Unprecedented	
  educa=on	
  program	
  
•  Truly	
  Non-­‐Diverted	
  
•  Aligned	
  Interest	
  “Partnership”	
  	
  –	
  truly	
  want	
  to	
  grow	
  
and	
  build	
  embedded	
  value	
  in	
  your	
  salon	
  business	
  
•  Relentlessly	
  Innova=ve	
  
•  Excep=onally	
  Strong	
  Company	
  Ethos	
  
•  High	
  Performance	
  Bou=que	
  Niche	
  in	
  Fastest	
  Growing	
  
Salon	
  Segment	
  
•  Excep=onal	
  leadership	
  
Get	
  Started	
  Now	
  
•  Starter	
  Packages	
  –	
  Risk	
  Free	
  with	
  a	
  30-­‐Day	
  Money	
  Back	
  
Guarantee	
  
– Try	
  our	
  full	
  color	
  line	
  including	
  retail	
  sizes	
  of	
  our	
  care	
  and	
  control	
  
lines	
  or	
  our	
  complete	
  KeraGreen	
  package	
  
– Call	
  and	
  place	
  your	
  order	
  today	
  and	
  get	
  40%	
  off	
  on	
  packages	
  and	
  
try	
  it	
  for	
  30	
  days.	
  If	
  you	
  don’t	
  LOVE	
  it	
  for	
  any	
  reason,	
  send	
  it	
  back	
  
and	
  I	
  will	
  send	
  you	
  a	
  full	
  refund	
  regardless	
  of	
  what	
  you	
  used	
  
Organic	
  Salon	
  Systems	
  
Online:	
  	
  h3p://www.OrganicSalonSystems.com	
  
Toll	
  Free:	
  	
  (888)	
  312-­‐4744	
  	
  ext	
  903	
  
Fax:	
  	
  (727)	
  585-­‐2300	
  
Support:	
  	
  h3p://www.OrganicColorSystems.com	
  	
  

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Understanding the Organic Salon Opportunity - "The Organic Opportunity Right in Front of Your Eyes"

  • 1. The  organic  opportunity   right  in  front  of  your   eyes   Sco3  Mitchell   CEO,  Organic  Salon  Systems  
  • 2. Introduc=on   •  Serial  entrepreneur  –  founder  of  several  public   companies  traded  on  the  NASDAQ  and  NYSE   •  Exper=se  in  sales,  marke=ng,  Internet   technologies,  and  organiza=onal  development   •  Founder  &  Principal  of  Mitchell  Capital  Partners   •  Two  Bachelor  Degrees:  Economics  &  Psychology   •  Three  Master  Degrees:  Business  Administra=on,   Computer  Science,  Organiza=onal  Development   •  Former  Graduate  Business  Professor   •  Dedicated  to  the  pursuit  of  several  philanthropic   endeavors  and  causes  
  • 3. Building  Blocks  of  a  Successful  Salon   Focused  Niche  +  Marke1ng  +  Passion  =  Profit  &  Growth   “Most  businesses  fail  because  they  lack  a  true  differen6a6ng  factor.    Many  of   today’s  small  businesses  largely  compete  in  a  “service  commodity”  industry,  where   most  professionals  are  trained  the  same  way,  have  similar  skills,  and  offer  similar   services.  The  only  way  to  compete  in  that  type  of  marketplace  is  by  refusing  to   allow  yourself  to  be  compared  to  your  compe66on  by  differen6a6ng  your  service  in   such  an  extreme  way  that  comparison  is  simply  impossible.”   Sir  Richard  Branson   Founder  –  Virgin  Group  
  • 4. Why  Organic  Ma3ers  –  Focused  Niche   •  The  organic  salon  segment  has  been  growing  at  16.7%  year-­‐ over-­‐year  for  the  last  three  years  while  the  broader  salon  sector   has  been  contrac=ng  by  2%1   •  The  organic  beauty  industry  has  been  growing  at  a  shocking   average  rate  of  15%  for  the  last  15  years2   •  Although  78%  of  U.S.  adults  said  they  would  prefer,  and  pay  a   reasonable  premium  for,  organic  or  natural  beauty  products3;   only  15%  of  the  market  caters  to  this  niche2   “Local,  socially  responsible,  environmentally  friendly  businesses   will  always  compete  beJer  than  big  global  conglomerates  in  the   natural  and  organic  markets”  –  John  Mackey,  CEO  of  Whole  Foods   1.  J.P.  Morgan  2010  Analyst  Report  on  Emerging  Trends  in  the  Health  and  Beauty  Industry   2.  Nutri=onal  Business  Journal  on  Natural/Organic  Trends  in  Beauty  Report,  2010   3.  A.C.  Nielson  and  Greenfield  online  
  • 5. Why  Organic  Ma3ers  -­‐  Marke=ng   •  Loyal  to  their  Salons  -­‐  du=fully  devoted  to  salons  that  they  share   common  values,  beliefs,  and  a  shared  “ethos”  with   •  Less  Price  Sensi=ve  –  understand  and  accept  that  organic  products   and  services  come  at  a  premium  and  appreciate  the  value  of  them   •  More  Focused  on  Salon  Experience  –  they  want  to  feel  good  about   looking  great   •  Exceedingly  Product  Focused  –  ingredients  ma3er   •  Easily  Addressed  –  gravitate  towards  community  ac=vism   •  Ac=ve  Client  Referrers  –  Fiercely  commi3ed  to  helping  and   enlightening  others  through  referrals  to  healthier  alterna=ves   •  Tend  to  be  significantly  more  educated,  influen=al,  and  affluent  than   the  general  popula=on   •  Extremely  socially  conscious  and  environmentally  responsible   •  Prefer  small  local  salons  over  na=onal  chains  or  conglomerates      
  • 6. Why  Organic  Ma3ers  -­‐  Passion   •  76%  of  U.S.  employees  ranked  “feeling  good  about  the   company  they  worked  for”  as  “extremely  important”  up   12%  from  just  three  years  ago     •  In  2010  Hewi3  Associates  reported  that  the  “truly  talented”   and  “truly  crea=ve”  would  prefer  to  make  less  but  work  for   a  socially  conscious  company   •  A  2009  Covey  Ins=tute  research  report  demonstrated  that   consumers  can  sense  when  employees  are  happy  with  the   companies  they  work  for  and  sa=sfied  with  their  jobs   •  A  2010  survey  of  recent  Harvard  Business  School  graduates   indicated  that  “personal  convic=on,  growth,  and  purpose”   was  the  number  one  factor  they  will  forgo  compensa=on   for      
  • 7. Why  Organic  Ma3ers  -­‐  Profits   •  On  average,  salons  charge  between  12%  and  16%  more  for   organic  services  than  tradi=onal  services   •  On  average,  product  costs  represent  less  than  10%  of  overall   service  fees   •  Organic  treatments  typically  enable  clients  to  get  treated   more  frequently  (e.g.  grey  re-­‐growth)   •  Adver=sing  spend  is  reduced  significantly  by  the  stronger   tendency  for  clients  to  refer  others  and  the  ease  of  addressing   a  targeted  audience  rather  than  the  broader  public   •  Clients  are  much  more  eager  to  visit  the  salon  more  omen  if   scalp  irrita=on,  toxic  fumes,  and  other  un-­‐pleasantries  are   avoided   •  Although  slightly  more  costly  to  produce,  organic  products   produce  a  healthier,  superior  result  without  damaging  the   cu=cle  or  sacrificing  the  integrity  of  the  hair’s  structure    
  • 8. Building  Blocks  of  a  Successful  Salon   Focused  Niche  +  Marke=ng  +  Passion  =  Profit  &  Growth   Focused  Niche  –  Fasted  growing  segment  in  an  otherwise  contrac=ng  industry   Marke=ng  –  Vacuum  of  demand  exists  in  a  growing  market  of  exceeding  desirable   demographics  that  is  easy  to  access  and  has  the  financial  means  to  drive  your  salon’s   prosperity  and  growth   Passion  –  Making  a  difference  in  the  world  in  a  meaningful  way  by  enabling  people  to   feel  good  by  you  making  them  look  and  feel  beau=ful   Profit  &  Growth  –Servicing  a  market  that  welcomes  higher  price  points  while  u=lizing   compe==vely  priced  products  which  enable  you  to  service  your  clients  as  omen  as   they  would  like  rather  than  as  omen  as  their  damaged  hair  will  allow!    
  • 9. Organic  Salon  Conversion  Example   Business  Case  –  Corner  Salon  (A  Good  Salon  Business)   •  5  Stylist,  1  Owner/Manager/Stylist   •  Each  see  6  (36  total)  clients  per  day   •  Salon  is  open  5  days  per  week   •  Average  =cket  per  client  is  $55  with  average  15%  in  =p   •  Cost  structure  includes  (as  a  %  of  revenue)     – 10%  for  product   – 15%  for  adver=sing   – 40%  for  payroll   – 25%  for  overhead   •  Salon  client  base  is  growing  at  5%  year  over  year  
  • 10. Organic  Salon  Conversion  Example   Improvement  Assump1ons  –  5  Year  Organic  Plan   •  Because  some  stylist  are  interested  in  working  in  an  organic  salon  for   health  reasons,  the  salon  is  able  to  add  1  stylist  in  2012  and  1  in  2014   •  Instead  of  a  5%  client  growth  (actual  industry  metric  for  non-­‐organic   salons  is  -­‐2%),  the  salon  begins  to  realize  a  15%  client  growth  rate   (actual  organic  metric  is  16.7%)   •  Instead  of  averaging  15%  in  =ps,  the  =ps  begin  to  average  20%  because   the  demographic  is  more  affluent  and  be3er  connected  to  the  salon   •  The  salon’s  service  prices  increase  by  12%  over  =me  to  account  for  the   organic  treatments  (average  increase  ranges  between  12%  and  16%)     •  Cost  structure  remains  the  same  except  adver=sing  spend  decreases   slightly  (from  15%  to  10%)  because  of  an  increase  in  client  loyalty  and  a   reliance  on  the  stronger  referral  network  
  • 11. Net  Profit  Compara=ve  Analysis   Conclusion:  The  owners  of  Corner  Salon  could   make  almost  $900,000  more  net  profit  over  the   next  5  years  by  conver=ng  to  Corner  Organic   Salon.   In  this  real  estate  market,  you  can  buy  quite  a   vaca=on  home  with  that  money!      
  • 12. Don’t  Spend  That  Money  Too  Soon    These  are  lomy  assump=ons!    But  what  if……    We  were  able  to  help  realize  even  some  of   them?    That  would  make  a  BIG  difference!    If  you  don’t….  Then  what’s  your  plan?    If  you  don’t….  How  long  will  it  take  for  your   compe==on  to  make  the  change?  
  • 13. We’re  Here  to  Help!   •  In  Salon  Promo=on  Program  –  gim  cer=ficates,   prescrip=on  pads,  referral  cards,  client  loyalty   program,  pre-­‐booking  cards,  window  clings,  shelf   talkers,  aprons,  caps,  pins,  t-­‐shirts,  cloth  retail   bags,  posters,  etc.   •  Coopera=ve  Adver=sing   •  Proprietary  Organic  “Salon  Liaison”  program   •  Online  Salon  Presence  and  Search  Engine   Op=miza=on  Program   •  Salon  Marke=ng  Educa=on  and  Consulta=on      
  • 14. We  Want  to  be  on  Your  Team!   I’d  love  to  introduce  you  to  our  company,  our   products,  and  our  team!   Let’s  get  started….  
  • 15. Organic  Salon  Systems  Mission   To  provide  professional  hairdressers  with  high   performance  hair  products  which  maximize  the  use   of  gentle,  nourishing  and  natural  ingredients  while   minimizing  the  necessity  for  harsh  or  damaging   chemicals.  With  these  healthier  products  and  be3er   informa=on,  we  hope  to  bring  about  superior   results,  increased  competence  and  a  safer  salon   environment  for  all  concerned.  To  accomplish  our   mission,  we  vigorously  embrace  our  company   ethos.  
  • 16. Organic  Salon  Systems  Ethos   •  To  only  distribute  the  highest  performance,  healthiest,  most  natural,  and   gentlest  products  available;  and   •  To  con=nually  recognize  that  the  best  way  to  grow  our  business  is  by   helping  our  clients  grow  theirs;  and   •  To  fully  disclose  all  product  ingredients  and  act  with  transparency,  honesty,   and  integrity;  and   •  To  never  divert  our  product  lines  or  allow  them  to  be  sold  to  non-­‐ professionals;  and   •  To  maintain  an  ethical  environmental  policy;  and   •  To  not  tolerate  any  products  ever  tested  on  animals;  and   •  To  train,  educate,  and  provide  informa=on  which  will  enable  the  industry   and  our  clients  to  become  healthier  while  improving  their  service  quality;   and   •  To  provide  world-­‐class  service  to  our  clients  and  always  strive  to  become   the  best  at  what  we  do  in  every  regard.  
  • 17. Our  Stance  Against  Diversion   •  Diversion  enables  companies  to  charge  a  high  premium   to  salon  professionals  for  the  “privilege”  of  being   robbed  of  any  equitable  value  in  their  business  by   those  very  companies   •  Any  manufacturer  denying  direct  responsibility  and   knowledge  of  diverted  product  is  simply  incredulous   •  “Big  Beauty”  companies  prey  on  the  trus=ng  salon   professional  to  build  their  brands  up,  while  making  a   hemy  profit,  only  to  inten=onally  divert  their  products   to  the  consumer  market  thereby  jeopardizing  the   clients  of  the  salon  professional  and  causing  the  long-­‐ term  value  of  their  business  to  quickly  deteriorate  
  • 18. Organic  Salon  Systems  Products   •  Free  from  ammonia,  parabens,  formaldehyde,   resorcinol,  and  thioglycolates.   •  Contain  Cer=fied  Organic  Ingredients  (cer=fied   by  the  United  Kingdom  Soil  Associa=on)   •  Exceeding  all  European  Union  standards   regula=ng  cosme=cs  and  beauty  products   •  PETA  cer=fied  as  being  100%  cruelty-­‐free  and   vegan   •  Fair-­‐Trade  accredited  and  cer=fied  
  • 19. Organic  Color  Systems  (Color)   •  65  intermixable  colors   •  Superior  grey  coverage,  cleaner  blondes,  &   beau=ful  reds  that  fade  on  tone   •  No  damage  to  the  hair  cu=cle  allowing  for  a  far   healthier  and  lavish  result   •  Up  to  3  levels  of  lim  with  color  &  7  levels  of  lim   with  lightener   •  True  to  color  chart  results   •  Semi,  demi  or  permanent  results   •  Longer  las=ng  tonal  values  
  • 20. Organic  Curl  Systems   Organic  Curl  Systems  is  an   innova=ve  perm,  straightener,   and  relaxer  that  is  both   ammonia  and  thioglycolate   free,  while  containing  cer=fied   organic  extracts.    It  produces  a   bounce  and  curl  forma=on  that   is  healthy  and  looks  natural.  
  • 21. Organic  Care  Systems   Organic  Care  Systems  not  only  is  the  perfect  back  bar  for  the  color  line  but,   your  clients  will  also  love  to  take  them  home  to  maintain  their  hair  between   visits.    These  products  contain  no  animal  products,  parabens  or  SLS.    They  are   never  tested  on  animals  and  are  made  with  cer=fied  organic  ingredients.   The  Organic  Control  and  Connect  lines  give  all  the  styling  hold  and   manipula=on  you  have  come  to  expect  without  the  use  of  heavy  chemicals  or   plas=cs.  They  give  great  shine  and  a  natural  feel,  never  drying  bri3le  or  hard.  
  • 22. KeraGreen   KeraGreen  is  a  revolu=onary  new  formaldehyde-­‐free  organic   kera=n  system.    It  includes  a  full  line  of  treatments,  shampoos,   condi=oners,  and  serums  providing  a  more  natural,  organic,   healthier  and  be3er-­‐performing  alterna=ve  to  formaldehyde-­‐ based  Brazilian  Kera=n  Treatments.  
  • 23. Hairmonics   Hairmonics  Turbo  Ac=vators  from   Organic  Salon  Systems  offer   superior  color  load  and  cu=cle   penetra=on.  They  help  to  achieve   longer  las=ng  color  with  improved   tonal  value  and  color  reten=on.   This  product  is  great  for  gray  hair   and  also  allows  you  to  process   normal  color  in  about  half  the   =me.   Available  in  5,  10,  20,  30  and  40   volume.  
  • 24. Malibu  Wellness   Malibu  Wellness  products  use  a  patented,  fresh  dried  vitamin   complex  that  is  water  ac=vated  to  normalize  the  ph  of  the   hair  and  scalp  and  remove  minerals  and  oxidizers  to  ensure   consistent  and  superior  salon  services.    Great  for  areas  and   salons  with  hard  water  condi=ons.  
  • 25. What  Makes  Us  Different   •  Centralized  Business  Model   •  Unprecedented  educa=on  program   •  Truly  Non-­‐Diverted   •  Aligned  Interest  “Partnership”    –  truly  want  to  grow   and  build  embedded  value  in  your  salon  business   •  Relentlessly  Innova=ve   •  Excep=onally  Strong  Company  Ethos   •  High  Performance  Bou=que  Niche  in  Fastest  Growing   Salon  Segment   •  Excep=onal  leadership  
  • 26. Get  Started  Now   •  Starter  Packages  –  Risk  Free  with  a  30-­‐Day  Money  Back   Guarantee   – Try  our  full  color  line  including  retail  sizes  of  our  care  and  control   lines  or  our  complete  KeraGreen  package   – Call  and  place  your  order  today  and  get  40%  off  on  packages  and   try  it  for  30  days.  If  you  don’t  LOVE  it  for  any  reason,  send  it  back   and  I  will  send  you  a  full  refund  regardless  of  what  you  used   Organic  Salon  Systems   Online:    h3p://www.OrganicSalonSystems.com   Toll  Free:    (888)  312-­‐4744    ext  903   Fax:    (727)  585-­‐2300   Support:    h3p://www.OrganicColorSystems.com