This presentation discusses corporate social responsibility and ethics in human resource management. It introduces the group members and defines social responsibility and corporate social responsibility. It explains why CSR is important for businesses since they depend on society for money, manpower, skills, and markets. The presentation also outlines what social responsibilities businesses should maintain towards employees, owners, government, consumers, and the community. It discusses different areas of ethics in HRM and concludes that maintaining social responsibility and ethics helps organizations provide high quality products and services.
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
CSR, Ethics and Quality in Business
1. Welcome to Our Presentation
Presentation on
Desirable End Result
2. Group Members
Name ID
Bichitra Paul MBA 02006694
Nazneen Parveen Eva MBA 02006692
Khadizatul Jesmin MBA 02006693
Md.Ashik Uddin MBA 01806518
Md. Bayazed Chowdhury MBA 02006689
Bibi Moriam Tanju MBA 02006690
Umma Jannat MBA 01506295
3. Social Responsibility &
Corporate Social Responsibility
Social Responsibility refers to the duty of individuals and social entities such as
societies, organizations and companies to act in such a way to benefit their
environments and society as a whole
Corporate Social Responsibility (CSR) on the other hand, refers to the social
responsibility of the business corporation to ensure that their business
processes do not harm, but benefit the society and the surrounding
environment.
4. Why Corporate Social Responsibility needed for
a Business?
Business depends on society For-
Money
Man
Skills
Markets
5. What kind of Social Responsibility a Business
should maintain?
Social responsibility of a Business should maintain towards-
Employees
Owner
Government
Consumers
Community
6. Ethics in HRM &
Area of HRM Ethics
Ethics in HRM indicates the treatment of employees with ordinary
decency and distributive justice. The ethical business contributes to the
business goals as the employees will feel motivated and they will with
efficiency and effectiveness.
• Basic human right.
• Safety in the workplace.
• Justifiable treatment to employees.
• Respect, fairness and honesty based process in the workplace.
Area:
7. Ethics & Management Ethics
Ethics is defined as a moral philosophy or code of morals
practiced by a person of group of people.
What is Management Ethics?
Management ethics is the ethical treatment of
employees, stockholders, owners and the public by a
company.
8. Types of Management Ethics
There are three types of management ethics. They are:
Immoral Management
Amoral Management
Moral Management
9. Competitive, High Quality Product
Providing high quality products rather than the
competitor provide according to their consumer
demand.
What product quality is important?
Builds Trust with Your Customers.
Produces Less Customer Complaints & Returns.
Capture More Customers.
Produce a Higher ROI.
10. Competitive, High Quality Services
High quality services entails providing efficient, quick and friendly
service, building strong relationships with customers, handling
complaints quickly and responding to customers' issues on time. Quality
customer service is the best way to keep customers coming back, thus
ensuring long-term success.
It increases sales.
It reduces barriers to buying.
Improves company reputation and brand name.
Helps to stay in business.
Increase and impress customers.
Why high quality services is important?
11. Conclusion
Social responsibility is an ethical theory, in which an organization
maintain a balance between economic growth and the welfare of
society and the environment. If this equilibrium is maintained in an
ethical way, then social responsibility is accomplished. This ethics
and social responsibility helps an organization and consumer to have
high quality products and services. Therefore, HRM must make
decision and solve problem in a socially responsible and ethically
sound way.