The document provides an overview of Metanoia, Inc.'s services aimed at telecom operators, identifying eight key focus areas vital for operators in an increasingly competitive landscape. It emphasizes the company's decade-long experience in addressing pertinent issues through strategic and technical guidance while outlining the benefits of their collaborative, expert-driven approach. Additionally, it invites operators to engage with the team through interactive meetings and workshops to explore solutions for enhancing profitability and productivity.

1. 8 Key Focus Areas for Operators Today and How Metanoia, Inc’s Portfolio & Strengths Serve Them Metanoia, Inc. Email: experts@metanoia-inc.com Web: http://www.metanoia-inc.com Phone: 1-888-641-0082 Fax: 1-888-641-0086 Metanoia, Inc. Critical Systems Thinking™ © Copyright 2010 All Rights Reserved

2. Purpose of This Presentation Present a quick introduction to Metanoia, Inc. Review 8 key operator areas of interest (based on our analysis/interactions) as operators evolve their networks/services in an increasingly competitive world Highlight the top 4-6 issues within each area that, based on our assessment, operators are concerned about in the medium term Illustrate how Metanoia, Inc. has been helping operators in these domains for over a decade Furnish executives, senior engineering mgt., and technology experts at service providers (carriers, operators, MSOs, ISPs, ILECs, IXCs) with a bird’s eye view of how Metanoia, Inc. can be of service to them Set context for an interactive presentation/meeting to follow, where we can Present details of our service provider and/or vendor activities Discuss key points of problems solved/projects done Respond to queries in real-time Elucidate our workflow process for operators & how we can contribute, present our credentials and expertise

3. Outline (hyperlinked) What Value Do We Provide to Clients? How We Work – To Help Clients and Our Credentials 8 Key Areas of Focus for Operators & Key Issues Within Each Operator Area The Metanoia Inc. Advantage: Range of Experience With Operators How We Help Service Providers How We Can Contribute and Our Workflow Process for Operators What Are the Benefits of Doing Business With Us? Who We Are – Credentials & Expertise Industry Accolades from Clients/Partners Next Steps and Our Special Offers! Appendix – Vendor-Focused Projects & Activities

4. What Value Do We Provide to Clients? At Metanoia, Inc. we provide value by: Accelerating client revenues & improving productivity and profits , by solving deep technical & strategic problems in the telecom space Delivering an outstanding client experience , by keeping client needs in our cross-hairs at all times! Back to Outline

5. A Selection of Our Esteemed Clients Metanoia, Inc. has served clients on 4 continents – North America, Europe, Asia, and Australia Back to Outline

6. How We Work & Credentials -- To Help Clients Increase Savings/Revenue We work collaboratively to boost client initiatives via: Specialized conceptual knowledge (expertise, best-practices) Added brain power (strategic & analytic thinking), and Increased horse-power (architecture & design) that enables client teams (e.g. executives, architects, senior engineers, product mgt., ...) to accelerate, and accomplish critical tasks faster, better, more economically, and more enjoyably, thereby boosting profits & productivity Credentials – World-class, global expert network (America, Europe, Asia) 150+ year collective technology design and dvp, & technology mgt. experience; 25+ patents issued/pending; Advanced graduate degrees in engineering (Ph.D./MS) and/or management (MBAs) from distinguished universities, e.g. – Univ. of Rome, Stanford, Univ. of California, USC, U. British Columbia, Indian Institutes of Technology (IITs) Synthesis of insights from diverse areas – wireline to wireless, Layer 1 to Layer 4, IP to optical; strategic, market/customer, & technical issues Worked/interacted with 50+ carriers & vendors worldwide over last 10+ years Back to Outline Click for Details of Who We Are

7. Areas of Focus for Operators As operators worldwide transition their networks to IP-centric infrastructures, there is a need to rapidly evolve their networks/services to keep pace with a fast-moving, competitive world We have identified 8 key focus areas that operators are concerned about, based on: Interactions of our network of experts with the operator community Distilling of relevant operator issues, culled from our decade of experience working with service providers globally Analysis of recent industry studies, e.g. from the likes of Cisco, Heavy Reading, Forrester Research, ...

8. 8 Key Areas of Focus for Operators Today Back to Outline

9. Key Issues in Each Operator Area of Focus (1) Based on our ongoing involvement with, and assessment of, the service provider industry, next we highlight the top 4-6 issues within each area that carriers/providers are concerned about, or need addressed, in the medium term These are the most significant issues that the Metanoia, Inc. team of experts is addressing or has been active in

10. Key Issues in the Operator Areas of Focus (2)

11. Key Issues in the Operator Areas of Focus (3) Back to Outline

12. The Metanoia, Inc. Advantage: Range of Experience with Operators Metanoia, Inc.’s globally distributed network of experts has been helping service providers in these domains for over 10 years Over the last decade+, these experts have worked with operators on business models, deep technology guidance, & network evolution: Pricing models Services definition System and network design and planning Network analysis and expert trouble-shooting Migration plans and technologies Network evolution – access, edge/metro, core, and 2G/3G to 4G/LTE, adoption of BWA technologies (WiMaX), IP/MPLS & Ethernet-based core & metro network design QoS – for wireline and wireless networks: techniques, principles, applications Security – in wireline and wireless networks Back to Outline

13. How We Help Service Providers ... Back to Outline

14. How We Can Contribute – Inputs We Can Provide Illustrated ahead are inputs that the Metanoia, Inc. experts could contribute to the new/ongoing projects at an operator These are project-independent inputs that Metanoia, Inc. can provide, for every project where we work with operator teams Demonstrate the scope of problems we can solve for operators

15. How We Can Contribute Back to Outline

16. Our Workflow Process: Developed for Operators Metanoia, Inc.’s network of experts, has worked extensively with carriers & vendors worldwide for the last 10+ years Based on our interactions, projects, and feedback from operator customers, and our understanding of providers’ anticipated needs, we have developed a process that is: Optimized for operators’ programs and project setup Valuable for making rapid progress by providing for periodic exchange of knowledge Furnishes inputs incrementally, as they become available, giving the greatest value to operator teams Flexible to accommodate the customer’s evolving needs

17. Our Workflow Process for Operators – Illustrated Back to Outline

18. Benefits of Doing Business With Us? (1) See Industry Accolades! See Industry Accolades!

19. Benefits of Doing Business With Us? (2) See Industry Accolades! See Industry Accolades!

20. Benefits of Doing Business With Us? (3) See Industry Accolades! See Industry Accolades!

21. Who We Are: Credentials & Expertise (1) 150+ years of combined telecom industry experience – talented industry veterans and thought leaders; global team – US, Europe, Asia Collective experience in system & network engg., advanced marketing, product mgt. to operators and vendors over the last decade+ in Europe, Asia (Korea, Japan, China, Malaysia), South Asia (India, Pakistan), USA Covering core IP networks, mobile + fixed broadband networks from a vendor and operator perspective Technologies – IP/MPLS, Carrier & optical Ethernet, WiMax, 2G/3G network evolution, 4G/LTE/EPC, NGN+IMS migration (soft-switches, MEGACO, SBCs), QoS techniques & applicability, IP multicast, IP/Ethernet OAM, FTTH – architectures, topologies, design, DOCSIS 3.0, ... Understanding of deployment models, business models, migration strategies

22. Who We Are: Credentials & Expertise (2) Ability to distill/develop operator best-practices, benchmarks, & case studies highlighting philosophies, emerging principles, evolving design/service models Experience, over the last decade+, working or interacting with operators such as: France Telecom/Orange , Telecom Italia, BT, Mobilkom Austria, WIND, H3G, Vodafone KT, KDDI, NTT Telekom Malaysia, China Mobile, ETSA Australia Etisalat, Saudi Telecom (STC), Orascom MTNL, BSNL, Reliance, Bharti, Tata Comm., Tata Teleservices Verizon, SBC (AT&T), Sprint, Covad Communications To Outline To How We Work

23. Accolades from Industry – A Sample of What Customers/Partners Say ... “… demonstrated an extraordinary capability to take on technically challenging tasks , and always delivered the results on time and schedule … work [on the project] led to the filing of a few technical patents for the company … highly recommend [your] consulting service to any institution …” Dr. Charles Chen, Sr. Director of Strategic Marketing & Engineering, Cortina Systems (on working with Metanoia, Inc. at a previous company) “ I think it says a lot when someone like an equipment vendor engages with a third party for product assessment, and then later has an interest in presenting you to our [carrier] customers as an independent reference and resource that they can engage with . And that clearly would not have occurred if we didn't have the highest regard for the integrity that you approached us with … In all of those cases, I recall stepping away with a high-level of confidence that you had navigated a fairly difficult engagement ...” Tim Flood, VP of Engineering & Operations, Red Condor (on working with Metanoia, Inc. at a previous company) “… deep knowledge of networking devices and switching architectures … pleasant to work with and very responsive ” Eyan Dagan, CEO, Dune Networks, Israel

24. Accolades from Industry – A Sample of What Customers/Partners Say ... “… one of the key differentiators for Metanoia, Inc. was that you absolutely became part of the team. It was just seamless ... you worked very well from an interpersonal perspective with the team, as well as from a technology perspective . Absolutely stood out, and frankly I haven’t seen it work that well in any other scenario . I think it was very crisply run as a project , and I think that's a differentiator as well, because you don't normally get that when you're talking about a key area of deep-dive technology that you're looking to bring into an existing product. You might find some strong technical people , but they don't have the savviness and the sensitivity to timeframes, and planning, and looking at dependencies [that you did], and I think that was a key differentiator as well. That went very well in terms of providing us ... with a timeline as to how this was going to unfold, and then executing to that timeline ” Kevin Pope, SVP Product Development, Calix Networks (on working with Metanoia, Inc. at a previous co.) “ … very active in both academic societies like IEEE ComSoc and standard bodies like IETF … knowledge of telecommunications technologies are deep and comprehensive, and span the gamut : MPLS, GMPLS, traffic engineering, VPNs, wired and wireless networking, IP QoS ,” Dr. Kohei Shiomoto, Group Leader & Supervisor, NTT Japan “… brilliant educator ... good insights into the direction of the Telcommunications Industry at large … would highly recommend …” Dr. Rajesh Krishnaswamy, Senior Network Consultant, Reliance Infocomm, India

25. Accolades from Industry – A Sample of What Customers/Partners Say ... “ I am impressed with the ability of your team to work with the members of our organization, who had their day jobs ... [yet] you were able to point questions, paint scenarios, sit down, grab a couple of hours here and there ... and extract the information, and piece it together ... so the process you used, in a very complex situation, I think was very efficient. You ran to a 100% , even if some of it was not on the clock, and I think that’s an incredible testament to the integrity that you bring ... I’ve built a confidence, if I’m going to engage Metanoia, Inc. what needs to be done will be executed, and, in large parts, will be exceeded certainly . So, I would definitely recommend you ... because you have got system-level knowledge and network-level, network-wide knowledge ... and I think you would get them [carriers] to an end solution faster” Jose Enciso, Director, Systems Engineering & Product Planning, Tellabs “ … done a great deal of innovative work on the design and operation of high-speed networks and switching systems … one of the very few [experts] in this field that know very well both the architectural and the opto-electronic technology issues, as well as the protocol issues that arise when devices are put together in a network …” Dr. Manos Varvarigos, Director, Network Technologies Center, Computer Technology Institute, Greece “ What you do is fairly unique … Your level of engagement, I can't say that I actually have [seen it elsewhere], where what you offer are services that are very technical and capable of doing very technical, in depth, investigative exercises, which are very difficult to get , in my prior experience, very difficult to get someone that really put in the effort to learn the ins and outs . Tim Flood, Vice President, Raydiance, Inc. (on working with Metanoia, Inc. at a previous co.) To Outline Back to Benefits of Doing Business With Us

26. Next Steps and Our Special Offers! We invite you to: An interactive meeting/telecon, where we will explain some of the work done for operators worldwide, and help you see what problems we can solve for you to boost profits and productivity Utilize the exclusive Strategy Session Certificate ahead to interact with the Metanoia, Inc. team, and brainstorm an issue or a relevant problem to experience the caliber, competence, and capability of the team! Avail the Workshop Session Certificate to attend an exclusive workshop session with Metanoia, Inc. to gain insights into one of three contemporary topics with the acclaimed Metanoia, Inc. experts

27. Operator Bonus Certificates!

28. Operator Bonus Certificates - Workshops Metanoia, Inc. workshops Elucidate salient features/caveats Consolidate disparate ideas Solidify critical concepts Answer elusive/burning questions For instance, in the workshops ahead we answer questions such as: What are the emerging network design best practices for Carrier Ethernet networks, and which deployment model to chose? Which key elements influence WiMAX network performance, and questions providers should ask their vendors How to provide hierarchical QoS, and the performance of various scheduling schemes – WRR, WFQ, DRR, WDRR, CBQ

29. Operator Bonus Certificates! Back to Outline

30. Appendix: How We Help Chip and System Vendors Metanoia, Inc. Critical Systems Thinking™

31. How We Help Chip & System Vendors ... Back to Outline

32. Areas of Expertise that we have Applied for Chip & System Vendors Next-Generation Technology Appraisal and Applicability Furnish accurate analysis of evolving standards/technologies Facilitate strategic decisions on product roadmap Systems Engineering -- Architecture & Design Validate software/hardware architectures vis-a-vis market and development timeframes Define, specify features and create precise engineering requirements Execute detailed system and/or hardware/software architecture specification in conjunction with the larger engineering teams at clients Algorithm/protocol design & development Develop algorithms for specialized aspects of vendor systems Formulate protocols to enable unique system features

33. Areas of Expertise that we have Applied for Chip & System Vendors Competitive Assessment/Evaluation and Insights Insightful feature comparisons based on formulated benchmarks Intelligent evaluation of products to discern key capabilities Incisive market analysis to assess product standing Component Evaluation and Selection Assess and evaluate components from multiple vendors (e.g traffic managers, network processors, switching cores) Feature-based comparisons, based on customer requirements RFI/RFP Response Formulation and Support Guide formulation of precise technical responses to carrier RFI/RFPs, keeping in view system features and industry standards Insights on New Technologies, Standards, Industry Direction Distill hype from reality; articulate technology benefits/drawbacks

34. Experience with Products and Services During the course of their work, the Metanoia, Inc. experts have dealt with a variety of products from multiple vendors in several product classes ... Back to Outline Our work has given insights into the types of networks built with such gear, and key operational issues involved Representative product classes include : multi-service systems (MSPP), Carrier Ethernet gear, Terabit routers, Broadband wireless gear, Cellular systems, Optical systems and gear, SONET/SDH equipment, metro Ethernet systems, backbone switch/routers ...