Operations Delivery Business Value

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Dave Mangot, Solarwinds Cloud Companies In this session, we will looks at the ways that Operations can deliver business value. Long ago Operations was a cost center, now it's a strategic differentiator. We used to think our job was to work with technology, now we realize it's to deliver value to the business. We'll examine some principles that are signs of a mature DevOps practice and use examples from the Librato move from EC2 Classic to VPC and the next generation platform we built in the process to demonstrate how adherence to those principles allow us to deliver value to the business faster and more reliably than ever before.

Software

November 15, 2016
Operations Delivering Business Value
Dave Mangot
Director of Operations, SolarWinds Cloud companies
@davemangot

November 15, 2016
ABOUT ME
• 20+ years in systems engineering, have led DevOps transformations at multiple
companies
• Big companies: Cable & Wireless, Salesforce, SolarWinds
• Small Companies: Terracotta, Tagged, Librato
• International DevOps contributor
• Author, “Mastering DevOps” (Packt Publishing)

November 15, 2016
About Librato
• Acquired by SolarWinds, 2015
• Software as a Service
• Metrics and Monitoring
• Service hundreds of thousands of requests/sec
• 95%+ write traffic
• Down to 1 sec resolution

November 15, 2016
Security Vulnerability
5/9/16

November 15, 2016
Security Vulnerability
“I, for one, welcome our
new robot overlords”

November 15, 2016
Service Delivery
Strategic
(DevOps)
Tactical
(Operations)

November 15, 2016
Rapid Delivery of Software
● Organization moving fast
● Outpace competition
● Culture of Experimentation

November 15, 2016
Data Driven
If we have data, let’s look at data. If all we
have are opinions, let’s go with mine.”
- Jim Barksdale

November 15, 2016
Provide a Platform
● Self service
● Developers go fast
● Less errors
● Lower MTTR

November 15, 2016
Cassandra Migration
Classic/Instance: $519 * 33 = $17127
VPC/EBS: $610 * 18 = $10980
45% cost reduction

November 15, 2016
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
You Wrote it You Run It
5/9/16
● → Availability is everyone’s responsibility
● Culture of ownership/experimentation
● High code quality
● Alignment between teams

November 15, 2016
New business opportunity
By Daein Ballard CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/)], via Wikimedia Commons
Impossible → Months → Hours → Minutes

November 15, 2016
Takeaways
Availability Velocity
● Rapid delivery of software
● Data Driven
● Provide a Platform
● You wrote it, You Run It
● Availability is Everyone’s Responsibility

November 15, 2016
Thanks!
@davemangot
https://alldaydevops.slack.com/

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Madhu Akula, Automation Ninja We can see attacks happening in real time using a dashboard. By collecting logs from various sources we will monitor & analyse. Using data gleaned from the logs, we can apply defensive rules against the attackers. We will use AWS for managing and securing the infrastructure discussed in our talk. For most network engineers who monitor the perimeter for malicious content, it is very important to respond to an imminent threat originating from outside the boundaries of their network. Having to crunch through all the logs that the various devices (firewalls, routers, security appliances etc.) spit out, correlating that data and in real time making the right choices can prove to be a nightmare. Even with the solutions already available in the market. As I have experienced this myself, as part of the Internal DevOps and Incident Response Teams, in several cases, I would want to create a space for interested folks to design, build, customise and deploy their very own FOSS based centralised visual attack monitoring dashboard. This setup would be able to perform real time analysis using the trusted ELK stack and visually denote what popular attack hotspots exist on a network.

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Akash Mahajan, Appsecco Ansible offers a flexible approach to building a SecOps pipeline. System hardening can become just another software project. Using it we can do secure application deployment, configuration management and continuous monitoring. Security can be codified & attack surfaces reduced by using Ansible. Who is this talk for? This talks and demo is relevant and useful for any practitioner of DevSecOps. It introduces the concepts of declarative security Showcases one of the tools (Ansible) to embrace DevSecOps in a friction free no expense required manner Implements security architecture principles using a structured language (YAML) as part of the framework (playbooks) which is ‘Infrastructure As Code’ Gives a clear roadmap on how to find the best practices for security hardening Covers how continuous monitoring can be applied for security Technical Requirements While 30 minutes short for letting attendees do hands-on, the following will be required - A modern Linux distribution with Python and Ansible installed - Basic idea of running commands on the Linux command line

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Erlend Oftedal, Blank Immutable infrastructure and serverless architectures have very interesting security properties. This talk will give an introduction to immutable infrastructure and serverless architecture and try to highlight some of the properties of such architectures. Next we will look at the positive effects this can have on the security of our systems, but also highlight some of the negative aspects and potential problems. At the conclusion of this sessions, we hope to have shed some light on the positive and negative security effects of such architectures.

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Damien Corabouef, Multipharma, Clear2Pay Implementing a CI/CD solution based on Jenkins has become very easy. Dealing with multiple feature, staging and release branches? Not so much. Having to handle that for multiple teams and multiple projects becomes a real challenge. This presentation shows a solution to scale to several thousands of jobs, used by dozens of different development and test teams, 24 hours a day, 7 days a week, on a worldwide schedule. I will talk about the challenges that we’ve met, and how we’ve put in place a scalable and on-demand solution, secure and simple to use. This is a real-life, real-scale story of making CI/CD a day-to-day reality by allowing development and test teams to consider automation as a simple and customisable service.

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Nathen Harvey, Chef Automation at scale is the foundation of every successful high velocity organization. Automation requires dynamic infrastructure that is managed as code. Modern infrastructure code means bringing the lessons from software development to your infrastructure. Automation is managed in version control systems, tests drive code development, code moves through a continuous pipeline from the workstation to the production environment. What will this look like in five years? We will see a continued improvement in the way teams work together toward common goals, build more operable applications, and embrace complexity while improving ease-of-use.

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This is a classic migration case study (the past, current and the future) at scale from a world-wide company transitioning from Confluent Platform and Confluent Cloud to self-managed Apache Kafka on Kubernetes using Strimzi. At Maersk, we have been architecting, designing and implementing our 3rd generation Event Streaming Platform. This platform is based on Kubernetes in Azure and using Strimzi to operate Apache Kafka at large scale, highly reliable, segregating data based on isolated use cases. Our 2nd generation was based on OnPrem Confluent Platform and Confluent Cloud and this presentation is the story of this migration and reasoning behind it. Furthermore, we would get into details on how we monitor (Grafana, Prometheus), alert (GoAlert and alert as code), operate and provide self-service solutions on top of Strimzi to enable business critical application in Maersk, implemented in GoLang using the GitOps deployment model with Flux and Kustomization among others. Finally, if time allows we will end with a demo of an open-source self service tool to monitor and explore the cluster with most wanted features such as topic message browsing and configuring and restarting connectors.

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1. November 15, 2016 Operations Delivering Business Value Dave Mangot Director of Operations, SolarWinds Cloud companies @davemangot

2. November 15, 2016

3. November 15, 2016

4. November 15, 2016 ABOUT ME • 20+ years in systems engineering, have led DevOps transformations at multiple companies • Big companies: Cable & Wireless, Salesforce, SolarWinds • Small Companies: Terracotta, Tagged, Librato • International DevOps contributor • Author, “Mastering DevOps” (Packt Publishing)

5. November 15, 2016 About Librato • Acquired by SolarWinds, 2015 • Software as a Service • Metrics and Monitoring • Service hundreds of thousands of requests/sec • 95%+ write traffic • Down to 1 sec resolution

6. November 15, 2016 Security Vulnerability 5/9/16

7. November 15, 2016 Security Vulnerability “I, for one, welcome our new robot overlords”

8. November 15, 2016 Why are we here?

9. November 15, 2016 Focus 2 THINGS

10. November 15, 2016 Availability

11. November 15, 2016 Velocity

12. November 15, 2016 Service Delivery Strategic (DevOps) Tactical (Operations)

13. November 15, 2016 Rapid Delivery of Software ● Organization moving fast ● Outpace competition ● Culture of Experimentation

14. November 15, 2016 Data Driven If we have data, let’s look at data. If all we have are opinions, let’s go with mine.” - Jim Barksdale

15. November 15, 2016 Provide a Platform ● Self service ● Developers go fast ● Less errors ● Lower MTTR

16. November 15, 2016 Platform Pillars

17. November 15, 2016 Terraform Global Lock

18. November 15, 2016 Cassandra Migration Classic/Instance: $519 * 33 = $17127 VPC/EBS: $610 * 18 = $10980 45% cost reduction

19. November 15, 2016 Trouble in Paradise

20. November 15, 2016 Finding the Needle

21. November 15, 2016 New Cassandra Cluster

22. November 15, 2016 © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. You Wrote it You Run It 5/9/16 ● → Availability is everyone’s responsibility ● Culture of ownership/experimentation ● High code quality ● Alignment between teams

23. November 15, 2016 Datacenter Migration

24. November 15, 2016 New business opportunity By Daein Ballard CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/)], via Wikimedia Commons Impossible → Months → Hours → Minutes

25. November 15, 2016 Takeaways Availability Velocity ● Rapid delivery of software ● Data Driven ● Provide a Platform ● You wrote it, You Run It ● Availability is Everyone’s Responsibility

26. November 15, 2016 Thanks! @davemangot https://alldaydevops.slack.com/

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