Operations management is a function that enables organizations to achieve their goals through efficient acquisition and utilization of resources. While operations management was originally focused on manufacturing production, it also encompasses converting inputs like labor, equipment, materials, and information into outputs like goods and services across various industries. The process involves customers providing requirements for final products and services and feedback being received from the marketplace. Operations management serves as a continuous improvement process to enhance quality, productivity, and customer satisfaction.

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Bibek Prajapti
(FCMA, CS , MBA, M COM, ).
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3. Meaning
• Operations Management (OM) is a function
that enables organizations to achieve their
goals through efficient acquisition and
utilization of resources (Krajewski et al., 2007;
Chase et al., 2006).
• In earlier decades, the term ‘‘Operations
Management’’ referred primarily to
manufacturing production.

4. • However, Operations is not only about
manufacturing.
• Operations is what gives an organization the
power to act: to create value for its customers;
to capture value for its shareholders; and to
share value with its ecosystem.

5. • OM is management of a systemic transformation
process to convert a set of inputs into outputs
These inputs include labor, equipment, raw
material, information and other capital resources,
while the outputs are goods and services.
• Customers could participate to define the
requirements of the final goods and services in
terms of cost, quality and variability.
• Feedback on the products and services can be
received from the marketplace and the service
centers.
• In this environment, OM serves as a continuous
improvement process to enhance quality,
productivity and customer satisfaction.

6. Process

7. I M POSSIBLE
7
I M POSSIBLE
Bibek Prajapti
(FCMA, CS , MBA, M COM, ).
Please like , subscribe and comment and don’t forget to share
Pray to God for the success Life
Thank You