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Aldo X. Bermudez
Senior Manager, Web Publishing
Open Source Content
Management in the Enterprise
22
Open Source Content Management in the Enterprise
 Introduction
 Background of Cisco WebEx
 Our problems
 The challenges
Agenda
 The game changer
 Our business requirements
 Why Open Source
 Q&A
33
Cisco & WebEx
 Market leader in on-demand collaboration technologies
 7 million users
 35,000 customers
 Subscription based services strategy has been key to success
 Acquired by Cisco Systems Inc. in May 2007 for $3.2 billion
 Worldwide leader in networking
 63,000+ employees (Q4 2009)
 Revenue of $36.1 billion for (Q4 2009)
Background of Cisco WebEx
4
Meet Aldo Bermudez
 16 years of Web Marketing
 10+ years in CMS/TMS implementation
 My expertise are:
 Web Globalization
 Localization
 Content Creation Strategy
 Implementation of global systems
 My specialty:
Optimizing the business value of web sites and global web operations
A few words about myself
55
Enterprise Web Content Management
Does your job feel like this often?
66
Do your web operations look like this?
Too many people with too many opinions?
77
 Decentralized approach to web operations
 Silos between regions
 Corporate branding and messaging not aligned
 Resources not well aligned to business priorities
 Infrastructure not set globally
 Missing localization strategy
Where we came from…
Problems in our organization
88
The game changing solution
Meeting the business requirements
99
Global Centralized infrastructure
Stop adding satellites, find a tool that meets your needs!
1010
Faster Time-to-Market
Don’t let anyone slow you down
1111
Align to Corporate branding and messaging
We are one company, aren’t we?
1212
Reduction of Total Cost of Ownership
Saving money never got anyone fired…
1313
Total Cost of Ownership
0
100
200
300
400
500
600
TYPO3 CMS Proprietary CMS
Base Cost US
Base Cost Intl
SLA
Prof. Services
Licensing
TYPO3 CMS vs. Proprietary CMS
TCO over a 3 yearperiod(14 global sitewith 9 languages)
TCO: $442,000 US TCO: $1,398,000 US
14
Our Solution
Choosing the right Open Source Enterprise CMS
15
Our business requirements
Must-have vs. nice-to-have
16
Our business requirements
Multi-Domain and Multi-Tier infrastructures
17
Our business requirements
Multi-Domain and Multi-Tier infrastructures
Tier1Tier2
1818
Our business requirements
A Web Development Framework
19
Our business requirements
360° Translation Workflows
2020
Our choice: TYPO3
 Advanced Multi-language features
 Workspaces (Accurate publishing preview)
 Multi-Domain and Multi-Tier infrastructures
 360° Translation Workflows
 Multi-Variant Testing & Tracking
 Fully flexible Templating Engine
 Flash-driven Content
 Static & Dynamic Publishing
Mature, Scalable, Community-driven Enterprise Web CMS
2121
The importance of adoption
 500,000+ websites
 100,000 developers
 2,000 TYPO3 agencies
 4,000+ modules
 100% community
Open Source
Who uses TYPO3 apart from us?
22
Why Open Source?
What are the driving factors?
23
Global community
Inspiring people to share (Community Open Source)
24
The hungry vendors problem
When will your CMS be bought-out/discontinued?
hasbecomethedominatingforce on the
26
Why TYPO3 is a game changer for Cisco WebEx
 Our biggest wins with TYPO3:
 Open Source – no license costs = more budget for
customization, integration & support
 TYPO3 is a web development framework =
Unlimited extendibility and flexibility
 Extremely powerful globalization features
 More functionality, faster and at lower costs
 Independence – free choice of support vendors
© 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID
27
Open Source Content Management in the Enterprise
 Thank you!
Contact information:
Aldo X. Bermudez
Senior Manager, Web Publishing
Cisco WebEx Technology Group
albermud@cisco.com
2727
Images: Cisco Systems, Fotolia, iStockPhoto, Flickr
2828

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Open Source Web Content Management in the Enterprise

  • 1. Aldo X. Bermudez Senior Manager, Web Publishing Open Source Content Management in the Enterprise
  • 2. 22 Open Source Content Management in the Enterprise  Introduction  Background of Cisco WebEx  Our problems  The challenges Agenda  The game changer  Our business requirements  Why Open Source  Q&A
  • 3. 33 Cisco & WebEx  Market leader in on-demand collaboration technologies  7 million users  35,000 customers  Subscription based services strategy has been key to success  Acquired by Cisco Systems Inc. in May 2007 for $3.2 billion  Worldwide leader in networking  63,000+ employees (Q4 2009)  Revenue of $36.1 billion for (Q4 2009) Background of Cisco WebEx
  • 4. 4 Meet Aldo Bermudez  16 years of Web Marketing  10+ years in CMS/TMS implementation  My expertise are:  Web Globalization  Localization  Content Creation Strategy  Implementation of global systems  My specialty: Optimizing the business value of web sites and global web operations A few words about myself
  • 5. 55 Enterprise Web Content Management Does your job feel like this often?
  • 6. 66 Do your web operations look like this? Too many people with too many opinions?
  • 7. 77  Decentralized approach to web operations  Silos between regions  Corporate branding and messaging not aligned  Resources not well aligned to business priorities  Infrastructure not set globally  Missing localization strategy Where we came from… Problems in our organization
  • 8. 88 The game changing solution Meeting the business requirements
  • 9. 99 Global Centralized infrastructure Stop adding satellites, find a tool that meets your needs!
  • 11. 1111 Align to Corporate branding and messaging We are one company, aren’t we?
  • 12. 1212 Reduction of Total Cost of Ownership Saving money never got anyone fired…
  • 13. 1313 Total Cost of Ownership 0 100 200 300 400 500 600 TYPO3 CMS Proprietary CMS Base Cost US Base Cost Intl SLA Prof. Services Licensing TYPO3 CMS vs. Proprietary CMS TCO over a 3 yearperiod(14 global sitewith 9 languages) TCO: $442,000 US TCO: $1,398,000 US
  • 14. 14 Our Solution Choosing the right Open Source Enterprise CMS
  • 16. 16 Our business requirements Multi-Domain and Multi-Tier infrastructures
  • 17. 17 Our business requirements Multi-Domain and Multi-Tier infrastructures Tier1Tier2
  • 18. 1818 Our business requirements A Web Development Framework
  • 19. 19 Our business requirements 360° Translation Workflows
  • 20. 2020 Our choice: TYPO3  Advanced Multi-language features  Workspaces (Accurate publishing preview)  Multi-Domain and Multi-Tier infrastructures  360° Translation Workflows  Multi-Variant Testing & Tracking  Fully flexible Templating Engine  Flash-driven Content  Static & Dynamic Publishing Mature, Scalable, Community-driven Enterprise Web CMS
  • 21. 2121 The importance of adoption  500,000+ websites  100,000 developers  2,000 TYPO3 agencies  4,000+ modules  100% community Open Source Who uses TYPO3 apart from us?
  • 22. 22 Why Open Source? What are the driving factors?
  • 23. 23 Global community Inspiring people to share (Community Open Source)
  • 24. 24 The hungry vendors problem When will your CMS be bought-out/discontinued?
  • 26. 26 Why TYPO3 is a game changer for Cisco WebEx  Our biggest wins with TYPO3:  Open Source – no license costs = more budget for customization, integration & support  TYPO3 is a web development framework = Unlimited extendibility and flexibility  Extremely powerful globalization features  More functionality, faster and at lower costs  Independence – free choice of support vendors © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID
  • 27. 27 Open Source Content Management in the Enterprise  Thank you! Contact information: Aldo X. Bermudez Senior Manager, Web Publishing Cisco WebEx Technology Group albermud@cisco.com 2727 Images: Cisco Systems, Fotolia, iStockPhoto, Flickr
  • 28. 2828