This document summarizes various communication and information management tools that can help human rights organizations, including WordPress for creating websites, MailChimp for email newsletters, OpenEvsys for documenting human rights violations, and CaseBox for integrated document and task management. It provides information on setting up accounts and using key features of these tools to organize content, assign permissions, track workflows and monitor progress. The tools are introduced as free or low-cost options to help NGOs maximize their impact and efficiently manage documentation.

1. Open Society human rights
internship workshop
Manushak Aslanyan
Huridocs/NGO Women for Development
April 2013, Budapest

2. Expertise of Huridocs
Huridocs helps human rights organizations to use technologies and
documentation methods through:
•developing tool and techniques for information management
• training and capacity building of NGOs
• provision of documentation techniques, monitoring methods,
search technology to access human rights documentation, tools to
document human rights violations,
• supports NGOs to build website in order to maximize their
impact

3. Communication and Information
management tools for NGOs: WordPress
WordPress
•a user friendly web software for creating websites and blogs
• over 60 million or more than 17% websites worldwide
(e.g. New York Times, Yahoo, CNN, BBC America, etc.)
• free to start and simple to use
• flexible, easy to publish and manage information/users
• own the website/content and work with wordpress
community

4. Communication and Information management
WordPress
• Choose a web host
• Download and install the WordPress
• Choose a theme and start exploring
• Go through the online manual and join local
WordCamp community
Start as a blog at WordPress Blog: www.wordpress.com

5. Websites essentials
The audience – who is the website addressed?
User experience – tourists vs regular visitors
Mapping – draft scheme of the website
Content – work on the content
Some ideas:
http://wordpress.org/showcase/tag-cloud/

6. Communication and Information management
tools for NGOs: e–newsletter
Mail Chimp makes it easy to create and share e–newsletters
for different purposes
•free for up to 2000 subscribers /12.000 emails per
month/ easy to share via social networks‑
•track your campaign and get reports (graphics, maps,
tables)
• great support team

7. Mailchimp e–newsletter
• Sign up on www.mailchimp.com
• Create a list in your account and import subscribers’
emails
• Establish groups within the list
• Create campaign and select the list/group
• Choose an existing template and add the content
• Send test emails and then the campaign

8. Communication and Information management
tools for NGOs: OpenEvsys
OpenEvsys: is a free open source database application that
can be used by human rights organizations to:
• record human rights violations and store related
documents, manage information
•browse the history/details of a specific victim or case
•filter the cases through the powerful search system

9. OpenEvsys features
• OpenEvsys can be used from a web sever and make it
easy to share/work from different office locations
• OpenEvsys has a powerful search system, which allows
to filter information according to gender, region, date,
etc.
• OpenEvsys can be easily customized, allowing to
delete/replace a field you do not need
• You can control each user’s access to specific
information
• OpenEvsys is multilingual

10. Communication and Information
management tools for NGOs: CaseBox
• Integrated document and task management
• Customised to your needs and the way you work
• Assign tasks and deadlines easily
• Receive notifications for new tasks
• Monitor progress and workload

11. CaseBox: Document Management
• Access documents wherever you are
• Identify latest draft – keep track of version history
• Add information to folders (e.g. articles alleged to be
violated)
• See tasks related to document (e.g. revise draft)

12. Permission Scheme
• Manage for every single document who can read, write
or delete
• Use groups and individuals to quickly manage
permissions
• Make sure sensitive data is protected

13. Thank you!