Is Web 2.0 really adopted by Scientist? H. Basset (FR) – Online Information – London, 2010
Scientists are  ” Leaders of the  Web 2.0 pack ”  (Source 1) “ around  33% of scientists are now using blogs   for writing, reading or as a lab notebook”    (Source 2) “ Social applications will have a  major influence on the future of research  “  (Source 3) Open Access  is the big story in STM   (Source 4) Medias
Life Science 2.0 Mashups Delicious, NetVibes Twitter Cloud computing:  Google Docs Lab Notebooks Slideshare, FlickR Google Knol  Podcast Nature Article 2.0
65 millions Patents  available free online 96%  of the 25,000 STM journals are   available online ,    1.5 million articles a year   (Source 6) 20%   of Science articles are   free of charge   (source7) 89% of Scientists think that  Open Access is good for Science   (Source 8)
Q1 Is  Web 2.0 Really  adopted By  Scientists ?
BioMedExperts : 300,000 members  (2010) only 20% of Scientists present in PubMed   =  0.08% of Facebook 15%  of Scientists “ who regular read blogs “  (Source 6) 126 millions of blogs:   20,000  of which consider themselves to be science related  (according Technorati 2008) 0.01% of blogs WW are  science-oriented  Facts: a success, really?
Micro-Blogging : TWITTER: 6 millions of users Vs  600 scientists ,  “ you’re still talking about  a very small percentage of the tens of millions of working scientists  in the world “.   (Source 9) Virtual worlds :  Second Nature : has only 136 members (2010) NPG  decide  to put his eulican island in  maintenance Bookmarking: 2Collab/CiteUlike/Connotea :  low success  (Vs Delicious) Wikis : SciTopics: mostly  unknown  (Vs Wikipedia) RSS  feeds:  under-used  by companies
Studies BUT, when given the option,  most  authors are not yet choosing to publish  their research articles  under an OA model .  Related by  KnowledgeSpeak There are vast differences (…) from the  academic libraries that have been quick to embrace  the potential of social network sites, to the  corporate sector, which has been more circumspect .  (Source 10) “ Use of such services  has not yet become widespread across the research community  (Source 11) young scientists:  56 % of   early career researchers use social networking site personally but only  13% professionnaly .   (Source 15) The results show the  low participation of scientists in Web 2.0  and how most of these indicators, except for downloads and visits, are poorly consolidated metrics .  (Source 12)
Scientists However, they are still but a small sample of the research sphere.  The vast majority of scientists are not yet hooked up on these networks  (Source 13) All of these prove that  web 2.0  has been talked about many times in the context of science .   Has it worked?  With the exception of blogs,  sadly I’m inclined to say no ”  concludes Azmanam   in  Chemistry  Blog . If you spend much time in the science blogosphere, everyone seems to be talking about these great tools and the changes they’re making in research science .  But when you (…)  speak with the majority of scientists , you find out that  they don’t have much interest in using many of these new technologies  »  (Source 14) Noone actually reads the scientific content on a blog ”  This is a sad conclusion given by a young  scientist  after 6 months of blogging his research notes… Unfortunately there are  few signs that academics are really embracing  the new opportunities offered by Web 2.0   (Source 16)
Why Science 2.0 Is failing ?
Web 2.0: drawbacks Social influence : Media/experts/Conference/magazine: Instability Geographical differenciation Asia blogs more than US who tweets more than Europe who is active on SN American libraries lead significantly in the adoption of Web 2.0 applications Frustrations Only 3% of bloggers themsleves comment other blogs 71% of Tweets get « no reaction» Science 2.0 is not always free Weaknesses : privacy, confidentiality, inconsistency (Scholar Google), side-costs, IT rules, etc. as a result: academic libraries have been quick to embrace, while corporate sector has been more circumspect The most « hyped » application Diaspora? Mobile Twitter Second Life Facebook 2011? 2010 2009 2008 2007
Services are inappropriate to the Scientist culture  (Source 14) Authors of blogs  or contributions  are rarely prominent researchers :  those prefer classic channels (books, prestigious journals, congresses) which are more incentive, more lucrative, more prestigious Science Blogs are only read by other Science bloggers   Flaws of Blogs: « me to » (too much with the same information) + « I do » (too ego-centered) science blogs are too heterogeneous to be understood as an emerging genre of science communication  (Source 17) «  Scientists don’t find collaborators by chatting online with strangers  » Scientists use social networks to find a job (LinkedIn) not to chat with friends
Scientists are « conservative » Peer-reviewed  journals  = Science diffusion Impact Factor  still dominates Coffee at  Congress  = first place for networking « The difficulty lies, not in new ideas, but in escaping old ones  » JM Keynes
A confused market Too many services for a same purpose Facebook or LinkedIn? Connotea or delicious? Mendeley or RefWoks? Etc. Where is the killer application? Science 2.0 is not so « free » « Science 2.0 » is registered Most of services come from STM publishers
Free services Vs Paid tools
Paid tools PLAIN BENEFITS of PAID TOOLS Are trusted, consistent, extensive  and up-to-date Are compliant with internal policies  (IT, Confidentiality, etc.) Improve Efficiency, gives a competitive advantage (unique information) Free services are   never completely free of charge : Side costs are hidden  (time to collect, to analyze, risks, etc.) Save time! Collecting meaningful data   from  Google Scholar  takes  30 as much time  as collecting data from  Web of Science  (Source 18)
Paid tools SUBJECTIVES BENEFITS Researchers appreciate their Company financial efforts:  it gives them the impression to get a  privilege 99%  of surveyed people  think that paid tools  have a  positive impact  on  Research productivity Martin Akel & Associates.  The role of paid R&D information tools in Helping achieve C-Suite objectives. White paper, to be released Sept.-Oct. 2010  CC: You SAVE your MONEY! “ paid search is  325% more productive   than the free web ” Martin Akel & Associates. FREE Web search Vs. PAID search tools. White paper, 2007 “ Investing in paid tools saves  17%  in the average Research budget “ Martin Akel & Associates.  The role of paid R&D information tools in Helping achieve C-Suite objectives. White paper, to be released Sept.-Oct. 2010
Do Scientists need Web 2.O? The man thinks The horse thinks The sheep thinks The cow thinks The dog thinks The fish doesn’t think [The fish is mute, expressionless] The fish doesn’t think because the fish knows everything Iggy Pop, This is a film, Arizona Dream soundtrack, E. Kusturica, 1993. The librarian likes Web 2.0 The Student likes Web 2.0 The Journalist likes Web 2.0 The Teacher likes Web 2.0 The Scientist doesn’t like Web 2.0 because he gets everything
What a glut of books!  Who can read them?  As already, we shall have a vast Chaos and confusion of Books, we are oppressed with them, our eyes ache with reading, our fingers with turning. For my part I am one of the number–one of the many–I do not deny it… Robert Burton,  1621   90% of scientists are satisfied  with their information flow They have more information  than they can absorb Web 2.0 does not bring qualitative information All they need is: Intelligent information Tools to analyse daily flow of information
Q2 Science Librarians : What to do With  Web 2.0?
What about Science Librarians?! Which attitude? «  the challenge for libraries is to find ways to embrace social networks sites and technologies without killing their potential  » D. Stuart, Research Information, 2010 New role of the Info Scientist:  The Info consultant
R1: Choose the right train Students Confirmed scientists USA Europe Public institutions Companies Junior scientists
R2: Estimate your Library Investment Time Cost Wiki Portal Social Network (Skills)
Conclusions
Is Web 2.0 Bad for Science?
Is Science 2.0 a revolution? ®
Are Librarians ennemies of Web 2.0? "A library without a librarian is a reading room."–  Jenny Garcia of the University of Wyoming
Who is the expert?
Thanks!!! [email_address]   www.linkedin.com/in/hervebasset
Sources http://www.iwr.co.uk/information-world-review/comment/2231856/leaders-web-pack According to Adam Bly from  Science  Blogs ,  Related by  Research Trends , May 2010 http://www.iwr.co.uk/information-world-review/features/2231892/applicance-science-web V. Camlek (Springer)  http://www.online-information.co.uk/online08/files/conferencing/17/Victor%20Camlek_Wed_STM.pdf Article 50 million: an estimate of the number of scholarly articles in existence.   Jinha, Arif E.  Learned Publishing , Volume 23, Number 3, July 2010 , pp. 258-263 Ware, Mark and Mabe, Michael. The stm report : An overview of scientific and scholarly journals publishing. September 2009. Online:  http://www.stm-assoc.org Björk B-C, Welling P, Laakso M, Majlender P, Hedlund T, et al. (2010) Open Access to the Scientific Journal Literature: Situation 2009. PLoS ONE 5(6): e11273 Conference on Open Access Scholarly Publishing, Aug. 2010.  http://edoc.mpg.de/493109 Crotty, David. Science and Web 2.0. Talking about Science Vs. Doing Science. Posted on Feb. 8, 2010.  http://scholarlykitchen.sspnet.org/2010/02/08 Stuart, David. Librarians and researchers network online. Research Information, August/September , 2010, pp. 12-13. http://www.researchinformation.info/features/feature.php?feature_id=279 Peer review: a guide for researchers. White paper by the Research Information Network, March 2010. Available online:  http://www.rin.ac.uk/node/519 Álvaro Cabezas-Clavijo and Daniel Torres-Salinas. Indicadores de uso y participación en las revistas científicas 2.0: el caso de PLoS One.  Profesional  de la  Informacion , Volume 19, Issue 4, 1 July 2010, Pages 431-434 David Bradley, Why Scientists are waiting for Web 3.0?  http://euroscientist.com/2010/09/why-scientists-are-waiting-for-web-3-0/ Crotty, David. Why Web 2.O is failing in Biology. Bench Marks blog, online, Feb. 2008:  http://www.cshblogs.org/cshprotocols/2008/02/14/why-web-20-is-failing-in-biology/ Hugget, Sarah. Social networking in academia. Research Trends, March 2010  Stuart, David. Web 2.0 fails to excite today’s researchers. Research Information, October/November 2009. pp. 16-1 Kouper, Inma. Science blogs and public engagement with science: practices, challenges, and opportunities.  Journal of Science Communication . 2010, Vol. 9, Issue 1:  ttp://jcom.sissa.it/archive/09/01/Jcom0901%282010%29A02 Meho, L. I. and Yang, K. Impact of data sources on Citation cunts and ranking for LIS faculty: Web of Science Versus Scopus and Google Scholar.  Journal of the American Society for Information Science and Technology , Vol.58, N°13, Nov. 2007, pp. 2105-2125
Hervé BASSET: Presentation I have got a Master degree in Library and Information Science (Science University, Marseille).  I currently hold the position of Librarian at a big pharmaceutical company and my responsibilities include the technical coordination of different R&D libraries in Europe and in the USA. Prior to joining my current company, I worked for 8 years as the Head of a Science Library in a private university (Angers, FR).  I’m  Eurocertified   as Information Manager Special expertise: analysis of online services, such as Bibliographical databases, E-journals platforms, Knowledge-oriented intranet with SharePoint, etc. My current interest focuses on monitoring technologies and the application of Web 2.0 to Science business.
Publications: Communications: Teaching: Social Presence:

Online information 2010_track_two_final_corrected

  • 1.
    Is Web 2.0really adopted by Scientist? H. Basset (FR) – Online Information – London, 2010
  • 2.
    Scientists are ” Leaders of the Web 2.0 pack ” (Source 1) “ around 33% of scientists are now using blogs for writing, reading or as a lab notebook” (Source 2) “ Social applications will have a major influence on the future of research “ (Source 3) Open Access is the big story in STM (Source 4) Medias
  • 3.
    Life Science 2.0Mashups Delicious, NetVibes Twitter Cloud computing: Google Docs Lab Notebooks Slideshare, FlickR Google Knol Podcast Nature Article 2.0
  • 4.
    65 millions Patents available free online 96% of the 25,000 STM journals are available online , 1.5 million articles a year (Source 6) 20% of Science articles are free of charge (source7) 89% of Scientists think that Open Access is good for Science (Source 8)
  • 5.
    Q1 Is Web 2.0 Really adopted By Scientists ?
  • 6.
    BioMedExperts : 300,000members (2010) only 20% of Scientists present in PubMed = 0.08% of Facebook 15% of Scientists “ who regular read blogs “ (Source 6) 126 millions of blogs: 20,000 of which consider themselves to be science related (according Technorati 2008) 0.01% of blogs WW are science-oriented Facts: a success, really?
  • 7.
    Micro-Blogging : TWITTER:6 millions of users Vs 600 scientists , “ you’re still talking about a very small percentage of the tens of millions of working scientists in the world “. (Source 9) Virtual worlds : Second Nature : has only 136 members (2010) NPG decide to put his eulican island in maintenance Bookmarking: 2Collab/CiteUlike/Connotea : low success (Vs Delicious) Wikis : SciTopics: mostly unknown (Vs Wikipedia) RSS feeds: under-used by companies
  • 8.
    Studies BUT, whengiven the option, most authors are not yet choosing to publish their research articles under an OA model . Related by KnowledgeSpeak There are vast differences (…) from the academic libraries that have been quick to embrace the potential of social network sites, to the corporate sector, which has been more circumspect . (Source 10) “ Use of such services has not yet become widespread across the research community (Source 11) young scientists: 56 % of early career researchers use social networking site personally but only 13% professionnaly . (Source 15) The results show the low participation of scientists in Web 2.0 and how most of these indicators, except for downloads and visits, are poorly consolidated metrics . (Source 12)
  • 9.
    Scientists However, theyare still but a small sample of the research sphere. The vast majority of scientists are not yet hooked up on these networks (Source 13) All of these prove that web 2.0 has been talked about many times in the context of science . Has it worked? With the exception of blogs, sadly I’m inclined to say no ” concludes Azmanam in Chemistry Blog . If you spend much time in the science blogosphere, everyone seems to be talking about these great tools and the changes they’re making in research science . But when you (…) speak with the majority of scientists , you find out that they don’t have much interest in using many of these new technologies  » (Source 14) Noone actually reads the scientific content on a blog ” This is a sad conclusion given by a young scientist after 6 months of blogging his research notes… Unfortunately there are few signs that academics are really embracing the new opportunities offered by Web 2.0 (Source 16)
  • 10.
    Why Science 2.0Is failing ?
  • 11.
    Web 2.0: drawbacksSocial influence : Media/experts/Conference/magazine: Instability Geographical differenciation Asia blogs more than US who tweets more than Europe who is active on SN American libraries lead significantly in the adoption of Web 2.0 applications Frustrations Only 3% of bloggers themsleves comment other blogs 71% of Tweets get « no reaction» Science 2.0 is not always free Weaknesses : privacy, confidentiality, inconsistency (Scholar Google), side-costs, IT rules, etc. as a result: academic libraries have been quick to embrace, while corporate sector has been more circumspect The most « hyped » application Diaspora? Mobile Twitter Second Life Facebook 2011? 2010 2009 2008 2007
  • 12.
    Services are inappropriateto the Scientist culture (Source 14) Authors of blogs or contributions are rarely prominent researchers : those prefer classic channels (books, prestigious journals, congresses) which are more incentive, more lucrative, more prestigious Science Blogs are only read by other Science bloggers Flaws of Blogs: « me to » (too much with the same information) + « I do » (too ego-centered) science blogs are too heterogeneous to be understood as an emerging genre of science communication (Source 17) « Scientists don’t find collaborators by chatting online with strangers » Scientists use social networks to find a job (LinkedIn) not to chat with friends
  • 13.
    Scientists are « conservative »Peer-reviewed journals = Science diffusion Impact Factor still dominates Coffee at Congress = first place for networking « The difficulty lies, not in new ideas, but in escaping old ones  » JM Keynes
  • 14.
    A confused marketToo many services for a same purpose Facebook or LinkedIn? Connotea or delicious? Mendeley or RefWoks? Etc. Where is the killer application? Science 2.0 is not so « free » « Science 2.0 » is registered Most of services come from STM publishers
  • 15.
    Free services VsPaid tools
  • 16.
    Paid tools PLAINBENEFITS of PAID TOOLS Are trusted, consistent, extensive and up-to-date Are compliant with internal policies (IT, Confidentiality, etc.) Improve Efficiency, gives a competitive advantage (unique information) Free services are never completely free of charge : Side costs are hidden (time to collect, to analyze, risks, etc.) Save time! Collecting meaningful data from Google Scholar takes 30 as much time as collecting data from Web of Science (Source 18)
  • 17.
    Paid tools SUBJECTIVESBENEFITS Researchers appreciate their Company financial efforts: it gives them the impression to get a privilege 99% of surveyed people think that paid tools have a positive impact on Research productivity Martin Akel & Associates. The role of paid R&D information tools in Helping achieve C-Suite objectives. White paper, to be released Sept.-Oct. 2010 CC: You SAVE your MONEY! “ paid search is 325% more productive than the free web ” Martin Akel & Associates. FREE Web search Vs. PAID search tools. White paper, 2007 “ Investing in paid tools saves 17% in the average Research budget “ Martin Akel & Associates. The role of paid R&D information tools in Helping achieve C-Suite objectives. White paper, to be released Sept.-Oct. 2010
  • 18.
    Do Scientists needWeb 2.O? The man thinks The horse thinks The sheep thinks The cow thinks The dog thinks The fish doesn’t think [The fish is mute, expressionless] The fish doesn’t think because the fish knows everything Iggy Pop, This is a film, Arizona Dream soundtrack, E. Kusturica, 1993. The librarian likes Web 2.0 The Student likes Web 2.0 The Journalist likes Web 2.0 The Teacher likes Web 2.0 The Scientist doesn’t like Web 2.0 because he gets everything
  • 19.
    What a glutof books! Who can read them? As already, we shall have a vast Chaos and confusion of Books, we are oppressed with them, our eyes ache with reading, our fingers with turning. For my part I am one of the number–one of the many–I do not deny it… Robert Burton, 1621 90% of scientists are satisfied with their information flow They have more information than they can absorb Web 2.0 does not bring qualitative information All they need is: Intelligent information Tools to analyse daily flow of information
  • 20.
    Q2 Science Librarians: What to do With Web 2.0?
  • 21.
    What about ScienceLibrarians?! Which attitude? « the challenge for libraries is to find ways to embrace social networks sites and technologies without killing their potential » D. Stuart, Research Information, 2010 New role of the Info Scientist: The Info consultant
  • 22.
    R1: Choose theright train Students Confirmed scientists USA Europe Public institutions Companies Junior scientists
  • 23.
    R2: Estimate yourLibrary Investment Time Cost Wiki Portal Social Network (Skills)
  • 24.
  • 25.
    Is Web 2.0Bad for Science?
  • 26.
    Is Science 2.0a revolution? ®
  • 27.
    Are Librarians ennemiesof Web 2.0? "A library without a librarian is a reading room."– Jenny Garcia of the University of Wyoming
  • 28.
    Who is theexpert?
  • 29.
    Thanks!!! [email_address] www.linkedin.com/in/hervebasset
  • 30.
    Sources http://www.iwr.co.uk/information-world-review/comment/2231856/leaders-web-pack Accordingto Adam Bly from Science Blogs , Related by Research Trends , May 2010 http://www.iwr.co.uk/information-world-review/features/2231892/applicance-science-web V. Camlek (Springer) http://www.online-information.co.uk/online08/files/conferencing/17/Victor%20Camlek_Wed_STM.pdf Article 50 million: an estimate of the number of scholarly articles in existence. Jinha, Arif E. Learned Publishing , Volume 23, Number 3, July 2010 , pp. 258-263 Ware, Mark and Mabe, Michael. The stm report : An overview of scientific and scholarly journals publishing. September 2009. Online: http://www.stm-assoc.org Björk B-C, Welling P, Laakso M, Majlender P, Hedlund T, et al. (2010) Open Access to the Scientific Journal Literature: Situation 2009. PLoS ONE 5(6): e11273 Conference on Open Access Scholarly Publishing, Aug. 2010. http://edoc.mpg.de/493109 Crotty, David. Science and Web 2.0. Talking about Science Vs. Doing Science. Posted on Feb. 8, 2010. http://scholarlykitchen.sspnet.org/2010/02/08 Stuart, David. Librarians and researchers network online. Research Information, August/September , 2010, pp. 12-13. http://www.researchinformation.info/features/feature.php?feature_id=279 Peer review: a guide for researchers. White paper by the Research Information Network, March 2010. Available online: http://www.rin.ac.uk/node/519 Álvaro Cabezas-Clavijo and Daniel Torres-Salinas. Indicadores de uso y participación en las revistas científicas 2.0: el caso de PLoS One. Profesional de la Informacion , Volume 19, Issue 4, 1 July 2010, Pages 431-434 David Bradley, Why Scientists are waiting for Web 3.0? http://euroscientist.com/2010/09/why-scientists-are-waiting-for-web-3-0/ Crotty, David. Why Web 2.O is failing in Biology. Bench Marks blog, online, Feb. 2008: http://www.cshblogs.org/cshprotocols/2008/02/14/why-web-20-is-failing-in-biology/ Hugget, Sarah. Social networking in academia. Research Trends, March 2010 Stuart, David. Web 2.0 fails to excite today’s researchers. Research Information, October/November 2009. pp. 16-1 Kouper, Inma. Science blogs and public engagement with science: practices, challenges, and opportunities. Journal of Science Communication . 2010, Vol. 9, Issue 1: ttp://jcom.sissa.it/archive/09/01/Jcom0901%282010%29A02 Meho, L. I. and Yang, K. Impact of data sources on Citation cunts and ranking for LIS faculty: Web of Science Versus Scopus and Google Scholar. Journal of the American Society for Information Science and Technology , Vol.58, N°13, Nov. 2007, pp. 2105-2125
  • 31.
    Hervé BASSET: PresentationI have got a Master degree in Library and Information Science (Science University, Marseille). I currently hold the position of Librarian at a big pharmaceutical company and my responsibilities include the technical coordination of different R&D libraries in Europe and in the USA. Prior to joining my current company, I worked for 8 years as the Head of a Science Library in a private university (Angers, FR). I’m Eurocertified as Information Manager Special expertise: analysis of online services, such as Bibliographical databases, E-journals platforms, Knowledge-oriented intranet with SharePoint, etc. My current interest focuses on monitoring technologies and the application of Web 2.0 to Science business.
  • 32.

Editor's Notes

  • #2 Today, I would like to talk about what people called the Science 2.O
  • #3 Scientists have a problem with the web 2.0!! They heard a lot of things in the past years, they read a lot of articles in the medias saying that they…
  • #4 And it’s clear that web 2.0 has completely invaded our private environement but as well our professional environnement You’will see in this confused picture some tools or services that you are probably using from time to time or maybe that you know just by name Most of them have appeared on the market in the last 3-4 years Just to say also that some of them have disappeared in the meantime
  • #5 There is no doubt that science information is living deep changes, wome would say a revolution, since a few years A kind of acceleration, in terms of volume ands in term of accessibility, and web 2.0 contributes clearly to this success So, at the surface, we could think that Science 2.0 is really a success as these 2.0 tools are a huge success on the private sphere
  • #6 Let’s start, and let’s forget big speeches of vendors and magazines Let’s have a look at facts and figures
  • #7 I have not enough time to explain all the details but Globally what you can see here is that we are very far from a success Are media telling the truth? FaceBook: (2009) 350 millions ; blogs: Estimated at 126 millions (2009), means 7% of Internet users
  • #8 Try to find out how many scientists are active on twitter? A very few, nothing I don’t want to talk about poor experiences in virtual worlds, in wikis, etc.
  • #9 Let’s forget the statistics and let’s have a look at different studies: you will find dozens of serious studies talking about that. Globally, all of them are saying that the adoption is very very low or near L et’s f o rget t he s ta t ist i c s and let’s h a v e a loo k at d i ffe r en t st u d ies: y ou wi l l f i nd doz e ns of ser i ou s st u d ies t a lking a b o ut t hat. G lob a ll y , a l l o f t h e m a re say i ng tha t the a d optio n i s very v e ry lo w or ne ar ze ro
  • #10 And at last, if you are listening the scientists themselves. It is quite the same thing
  • #11 What does that mean? What are the reasons why science 2.O is failing?
  • #12 Media tend to over-estimate the real impact of these services on the business
  • #13 Just in a few words, because it is not the purpose of my presentation I have the impression that Science 2.0 doesn’t correspond to the science culture that we are living again the famous debate of « « little science » Vs « big science » ; the conflict betwwen journalism and communication and the real science Some would say it is doing science versus talking about science
  • #14 Probably also because science culture is rather conservative high impact journals and congress are still the place to be for senior scientists
  • #15  We have also to notice that the market is especially confused as I told you before in the first slides Science 2.0 knows probably the best and the worst of the web The best is BioMedExperts for instance, the worst
  • #17 Anyway what you have to know or to keep in mind always is that free services are never completely free , at least because of the side costs
  • #18 So that means that USING paid tools you save the money of your organization
  • #19 You know probably this song of Iggy Pop What I mean
  • #20 The information obesity problem is not new, by far Scientists are already completely overloaded by the information, the flow of information and the web 2.0 doesn’t bring intelligent tools to deal with this information I can be wrong but I don’t think that Web 2.0 will solve this big issue, maybe Web 3.0 will
  • #21 The second question was what is our position regarding these free tools? Should we engage our services into these tools without any discernement?
  • #22 The key is to find the right balance
  • #23 If I would have a recommandation, if I may give an advise to someone I would say: be careful before to invest time and money in web 2.O tools The first thing to do is to survey your people, to know where your users are Don’t forget that all these services can disappear as faster as they appeared
  • #29 Let’s forget medias and experts and build your own expertise meeting your clients