The document outlines common problems in online collaboration, such as uneven participation and lack of preparation, along with proposed solutions like establishing a social presence and managing discussions effectively. It emphasizes the importance of clear guidelines, timely facilitator intervention, and the alignment of course objectives with activities. Additionally, it references various studies that highlight effective online teaching practices.

1. Online CollaborationProblems and Solutions

2. Problem OneParticipationInitial ReluctanceLurkingDisappearingUn-even participation

3. Solution OneOrientation to the environmentHow to contributeHow to respondWhere to go for help

4. Solution One (cont)Establish social presenceInstructorBiographyPersonal contact with studentLearnerBiographyIce breaker discussion

5. Solution One (cont)Discussion managementEncourage participationMentor disappearing learnersPeriodic summarizing group conclusionsModel behavior desiredDiscussion ground rules

6. Problem Two Getting Off TopicLack of student preparationStudent literacyTopic alignment

7. Solution Two - solutionIntervening facilitator questions Insertion of on-topic resourcesStudent loungeTopic aligned with course objectives

8. Problem ThreeCritical thinkingEcho common errorsLack of information

9. Solution ThreeIntervening facilitator questions Insertion of on-topic resources

10. Problem FourTechnical IssuesThose that are learner specificThose that are course specificThose that are course management specificThose that are server specific

11. Solution FourKnowledgeable facilitatorTechnical help deskOnline instruction

12. SummaryEstablish presenceFacilitator participantsClear objectives aligned with activitiesClear participation guidelinesClear timelineClear assessment criteria aligned with activitiesTimely and appropriate facilitator intervention

13. References: Beaudin, Ph.D., B. (1999). Keeping Online Asynchronous Discussions on Topic. Journal of Asynchronous Learning Networks, 3(2).Benfield, G. (2002). Designing and Managing Effective Online Discussions. Oxford Centre for Staff and Learning Development, Learning and Teaching Briefing Papers, 5.Bush, R., Lowry, P., & Cole, M. (2010). The importance of teaching presence in online and hybrid classrooms. Academy of Educational Leadership. Presented at the Allied Academies International Conference. Retrieved from http://search.proquest.com/docview/521208054?accountid=28180Geer, R. (2000). Drivers for successful Student Learning through Collaborative Interactivity in Internet Based Courses. SITE 2000. Presented at the International Conference: Proceedings of SITE 2000, San Diego, California: Society for Information Technology & Teacher Education.Hughes, J. E., & Narayan, R. (2009). Collaboration and Learning with Wikis in Post-Secondary Classrooms. Journal of Interactive Online Learning, 8(1). Retrieved from http://www.ncolr.org/jiol/issues/showissue.cfm?volID=8&IssueID=25Johnson, C. M. (2001). A Survey of Current Research on Online communities of Practice. The Internet and Higher Education, 4(1), 45-60.Ko, S., & Rossen, S. (2004). Teaching Online: A practical guide. Boston Massachusetts: Houghton Mifflin.Omar, A., Kalulu, D., & Alijani, G. S. (2011). Management of Innovative E-Learning Environments - ProQuest. Academy of Educational Leadership Journal, 15(3), 37-64.Palloff, R. M., & Pratt, K. (2005). Collaborating Online: Learning Together in Community (first.). San Francisco, Ca: Jossey-Bass.Palloff, R. M., & Pratt, K. (2007). Building Online Learning Communities: Effective Strategies for the Virtual Classroom (second.). San Francisco, Ca: Jossey-Bass.