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Elements	
  of	
  a	
  Product	
  
Posi2oning	
  Statement	
  
MN	
  Product	
  Camp	
  
Oct	
  19,	
  2013	
  
Rolf	
  R.	
  Olson	
  
Product	
  Posi+oning	
  Statement	
  	
  
•  As	
  wriDen	
  in	
  
•  Crossing	
  the	
  Chasm:	
  Marke(ng	
  and	
  Selling	
  
High-­‐Tech	
  Products	
  to	
  Mainstream	
  Customers	
  
(Copyright	
  1991,	
  rev	
  1999	
  by	
  Geoffrey	
  A.	
  
Moore,	
  HarperCollins	
  Publishers)	
  
Product	
  Posi2oning	
  Statement	
  
•  For	
  ______,	
  who	
  need_______,	
  Product™	
  is	
  a	
  
________	
  which	
  provides_________.	
  
•  Unlike	
  ______,	
  ______,	
  and	
  ______,	
  Product	
  
provides	
  	
  _________,	
  as	
  shown	
  by	
  
___________.	
  
	
  
Product	
  Posi2oning	
  Statement	
  
•  For	
  ________	
  
–  Describe	
  this	
  group	
  of	
  people	
  –	
  target	
  customers.	
  
–  Who	
  are	
  the	
  end	
  users	
  of	
  the	
  product?	
  
–  Who	
  are	
  the	
  decision	
  makers	
  in	
  buying	
  this	
  
product?	
  
–  This	
  is	
  your	
  Market.	
  (too	
  broad?	
  too	
  narrow?)	
  
–  This	
  will	
  target	
  your	
  campaign	
  
–  This	
  will	
  direct	
  your	
  sales	
  folks	
  

	
  
Product	
  Posi2oning	
  Statement	
  
•  Who	
  need	
  ____	
  
–  What	
  is	
  the	
  need	
  your	
  product	
  fulfills?	
  
–  What	
  pain	
  does	
  it	
  alleviate?	
  
–  What	
  is	
  the	
  opportunity	
  to	
  provide	
  a	
  benefit?	
  
•  Save	
  lives,	
  save	
  2me,	
  save	
  money	
  

–  Is	
  it	
  real?	
  	
  Is	
  it	
  urgent?	
  	
  How	
  big	
  is	
  it?	
  	
  
	
  
Product	
  Posi2oning	
  Statement	
  
•  Product™	
  
–  Name	
  your	
  product!	
  
•  Unique?	
  
•  Memorable?	
  
•  Logical?	
  	
  

•  Is	
  a	
  ________	
  
–  What	
  is	
  the	
  generic	
  defini2on,	
  category,	
  
classifica2on,	
  clarifica2on	
  of	
  what	
  Product	
  is?	
  
–  i.e.	
  facial	
  2ssue,	
  not	
  Kleenex®	
  
Product	
  Posi2oning	
  Statement	
  
•  which	
  provides_________	
  
–  What	
  does	
  Product	
  do?	
  
–  What	
  is	
  Product’s	
  	
  key	
  benefit?	
  (3	
  max.)	
  
–  What	
  is	
  Product’s	
  compelling	
  reason	
  to	
  buy?	
  
–  Does	
  it	
  clearly	
  address	
  the	
  need	
  or	
  pain	
  
described?	
  
–  How	
  good	
  is	
  it?	
  Metrics	
  -­‐	
  numbers?	
  	
  
–  What	
  is	
  it’s	
  appeal?	
  	
  Your	
  proposi2on?	
  
Product	
  Posi2oning	
  Statement	
  
•  Unlike	
  ______,	
  ______,	
  and	
  ______,	
  	
  
–  Name	
  your	
  compe22on	
  
•  Specifically	
  if	
  compe2ng	
  products	
  
•  Or	
  if	
  a	
  compe2ng	
  alterna2ve	
  solu2on	
  exists,	
  describe	
  it	
  

•  Product	
  provides	
  	
  _________,	
  as	
  shown	
  by	
  
___________.	
  
•  What	
  is	
  your	
  product	
  differen2a2on?	
  
•  How	
  is	
  it	
  unique	
  and	
  superior?	
  
•  What	
  claim	
  can	
  you	
  make?	
  
•  What	
  evidence	
  can	
  you	
  cite?	
  
•  For	
  professional	
  and	
  family	
  care	
  providers	
  who	
  care	
  for	
  chronically	
  
ill	
  or	
  frail	
  pa2ents	
  	
  
•  who	
  need	
  to	
  monitor	
  a	
  remote	
  pa2ent	
  over	
  2me	
  and	
  be	
  alerted	
  to	
  
the	
  need	
  for	
  interven2ons	
  and	
  will	
  benefit	
  from	
  improved	
  quality	
  
and	
  efficiency	
  of	
  care	
  	
  and	
  from	
  gaining	
  a	
  compe22ve	
  advantage	
  
with	
  enhanced	
  pa2ent	
  and	
  family	
  caregiving,	
  
•  GrandCare™	
  is	
  an	
  internet	
  device,	
  web	
  portal	
  and	
  secure	
  server	
  
used	
  to	
  communicate	
  with	
  remote	
  pa2ents.	
  	
  
•  Unlike	
  Healthsense,	
  QuietCare,	
  Wellaware,	
  Independa,	
  and	
  others,	
  
•  GrandCare	
  provides	
  telehealth,	
  ADL	
  monitoring,	
  smart	
  home,	
  
communica2on	
  and	
  socializa2on	
  in	
  an	
  integrated	
  solu2on.	
  	
  
•  GrandCare	
  is	
  unique	
  because	
  it	
  is	
  a	
  mature	
  product	
  and	
  has	
  a	
  
friendly,	
  intui2ve	
  touchscreen	
  interface,	
  SKYPE™,	
  and	
  senior-­‐
oriented	
  web	
  content	
  to	
  engage	
  persons	
  with	
  no	
  interest	
  in	
  using	
  
standard	
  computers.	
  	
  The	
  HIPPA	
  compliant	
  system	
  was	
  designed	
  
with	
  APIs	
  (applica2on	
  programming	
  interfaces)	
  ready	
  to	
  exchange	
  
data	
  with	
  other	
  systems.	
  
ZETA	
  Surface	
  Condi2oning	
  System	
  
Product	
  Posi2oning	
  Statement	
  
–  For	
  300	
  mm	
  semiconductor	
  fabs	
  who	
  need	
  
photoresist,	
  silicide	
  and	
  general	
  film	
  stripping	
  
stripping	
  
–  ZETA	
  300mm	
  is	
  a	
  batch	
  spray	
  cleaning	
  system	
  that	
  
offers	
  the	
  highest	
  performance	
  and	
  lowest	
  cost.	
  
–  Unlike	
  immersion	
  systems,	
  ZETA	
  is	
  a	
  spray	
  processor	
  
with	
  reduced	
  chemical	
  consump2on	
  and	
  the	
  flexibility	
  
to	
  blend	
  chemicals	
  or	
  change	
  mix	
  ra2os	
  and	
  
temperatures	
  within	
  a	
  recipe.	
  
–  	
  ZETA	
  is	
  a	
  fully-­‐automated	
  solu2on	
  for	
  300mm	
  wafers.	
  	
  
It	
  can	
  be	
  configured	
  with	
  up	
  to	
  8	
  different	
  chemical	
  
inputs.	
  
Product	
  Posi2oning	
  –	
  Job	
  Seeker	
  
•  For	
  ______	
  (describe	
  your	
  hiring	
  manager,	
  target	
  
company	
  characteris2cs,	
  loca2on,	
  etc.)	
  
•  who	
  need	
  help	
  in_______(describe	
  the	
  role	
  that	
  
you	
  will	
  fulfill),	
  
•  Jane	
  Doe	
  is	
  an	
  experienced	
  _________	
  (describe	
  
the	
  job	
  2tle	
  you	
  are	
  seeking)	
  
•  With_______	
  (describe	
  the	
  value	
  you	
  will	
  bring).	
  
•  Unlike	
  those	
  other	
  turkeys	
  who	
  apply,	
  Jane	
  is	
  
____	
  (what	
  makes	
  you	
  unique,	
  with	
  some	
  proof).	
  
Wafer	
  Level	
  Reliability	
  Posi2oning	
  
•  For	
  semiconductor	
  process	
  technologists	
  who	
  
encounter	
  long	
  term	
  reliability	
  concerns	
  
•  WLR	
  is	
  a	
  process	
  qualifica2on	
  strategy	
  that	
  
provides	
  short	
  cycle	
  2me	
  and	
  specific	
  solu2ons	
  
•  Unlike	
  internal	
  solu2ons	
  that	
  are	
  costly	
  and	
  
require	
  a	
  long	
  learning	
  curve	
  or	
  tradi2onal	
  
reliability	
  that	
  takes	
  too	
  long	
  
•  WLR	
  provides	
  a	
  rapid	
  startup	
  and	
  short	
  cycle	
  2me	
  
of	
  process	
  qualifica2on	
  
Conclusion	
  
•  Moore’s	
  format	
  provides	
  a	
  useful	
  structure	
  for	
  
a	
  concise	
  posi2oning	
  statement	
  
•  Acknowledgements:	
  
–  Steven	
  C.	
  Grady	
  –	
  Cymbet	
  Corpora2on	
  
–  Jane	
  B.	
  Olson	
  –	
  Communica2ons	
  Mid	
  America	
  
–  Ann	
  Krzmarzick	
  –	
  Lutonix,	
  C.R.	
  Bard	
  
–  The	
  gang	
  at	
  SamsNet	
  
Quality	
  –	
  Phil	
  Crosby	
  
•  Crosby's	
  response	
  to	
  the	
  quality	
  crisis	
  was	
  the	
  principle	
  of	
  
"doing	
  it	
  right	
  the	
  first	
  (me"	
  (DIRFT).	
  He	
  included	
  four	
  
major	
  principles:	
  
–  The	
  defini(on	
  of	
  quality	
  is	
  conformance	
  to	
  requirements	
  
(requirements	
  meaning	
  both	
  the	
  product	
  and	
  the	
  customer's	
  
requirements)	
  
–  The	
  system	
  of	
  quality	
  is	
  preven(on	
  
–  The	
  performance	
  standard	
  is	
  zero	
  defects	
  (rela(ve	
  to	
  
requirements)	
  
–  The	
  measurement	
  of	
  quality	
  is	
  the	
  price	
  of	
  nonconformance	
  

•  His	
  belief	
  was	
  that	
  an	
  organiza2on	
  that	
  established	
  a	
  
quality	
  program	
  will	
  see	
  savings	
  returns	
  that	
  more	
  than	
  pay	
  
off	
  the	
  cost	
  of	
  the	
  quality	
  program:	
  "quality	
  is	
  free".	
  
•  Quality	
  is	
  Free.	
  New	
  York:	
  McGraw-­‐Hill.	
  	
  

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Olson.prod positioningcamp

  • 1. Elements  of  a  Product   Posi2oning  Statement   MN  Product  Camp   Oct  19,  2013   Rolf  R.  Olson  
  • 2. Product  Posi+oning  Statement     •  As  wriDen  in   •  Crossing  the  Chasm:  Marke(ng  and  Selling   High-­‐Tech  Products  to  Mainstream  Customers   (Copyright  1991,  rev  1999  by  Geoffrey  A.   Moore,  HarperCollins  Publishers)  
  • 3. Product  Posi2oning  Statement   •  For  ______,  who  need_______,  Product™  is  a   ________  which  provides_________.   •  Unlike  ______,  ______,  and  ______,  Product   provides    _________,  as  shown  by   ___________.    
  • 4. Product  Posi2oning  Statement   •  For  ________   –  Describe  this  group  of  people  –  target  customers.   –  Who  are  the  end  users  of  the  product?   –  Who  are  the  decision  makers  in  buying  this   product?   –  This  is  your  Market.  (too  broad?  too  narrow?)   –  This  will  target  your  campaign   –  This  will  direct  your  sales  folks    
  • 5. Product  Posi2oning  Statement   •  Who  need  ____   –  What  is  the  need  your  product  fulfills?   –  What  pain  does  it  alleviate?   –  What  is  the  opportunity  to  provide  a  benefit?   •  Save  lives,  save  2me,  save  money   –  Is  it  real?    Is  it  urgent?    How  big  is  it?      
  • 6. Product  Posi2oning  Statement   •  Product™   –  Name  your  product!   •  Unique?   •  Memorable?   •  Logical?     •  Is  a  ________   –  What  is  the  generic  defini2on,  category,   classifica2on,  clarifica2on  of  what  Product  is?   –  i.e.  facial  2ssue,  not  Kleenex®  
  • 7. Product  Posi2oning  Statement   •  which  provides_________   –  What  does  Product  do?   –  What  is  Product’s    key  benefit?  (3  max.)   –  What  is  Product’s  compelling  reason  to  buy?   –  Does  it  clearly  address  the  need  or  pain   described?   –  How  good  is  it?  Metrics  -­‐  numbers?     –  What  is  it’s  appeal?    Your  proposi2on?  
  • 8. Product  Posi2oning  Statement   •  Unlike  ______,  ______,  and  ______,     –  Name  your  compe22on   •  Specifically  if  compe2ng  products   •  Or  if  a  compe2ng  alterna2ve  solu2on  exists,  describe  it   •  Product  provides    _________,  as  shown  by   ___________.   •  What  is  your  product  differen2a2on?   •  How  is  it  unique  and  superior?   •  What  claim  can  you  make?   •  What  evidence  can  you  cite?  
  • 9.
  • 10.
  • 11.
  • 12. •  For  professional  and  family  care  providers  who  care  for  chronically   ill  or  frail  pa2ents     •  who  need  to  monitor  a  remote  pa2ent  over  2me  and  be  alerted  to   the  need  for  interven2ons  and  will  benefit  from  improved  quality   and  efficiency  of  care    and  from  gaining  a  compe22ve  advantage   with  enhanced  pa2ent  and  family  caregiving,   •  GrandCare™  is  an  internet  device,  web  portal  and  secure  server   used  to  communicate  with  remote  pa2ents.     •  Unlike  Healthsense,  QuietCare,  Wellaware,  Independa,  and  others,   •  GrandCare  provides  telehealth,  ADL  monitoring,  smart  home,   communica2on  and  socializa2on  in  an  integrated  solu2on.     •  GrandCare  is  unique  because  it  is  a  mature  product  and  has  a   friendly,  intui2ve  touchscreen  interface,  SKYPE™,  and  senior-­‐ oriented  web  content  to  engage  persons  with  no  interest  in  using   standard  computers.    The  HIPPA  compliant  system  was  designed   with  APIs  (applica2on  programming  interfaces)  ready  to  exchange   data  with  other  systems.  
  • 14. Product  Posi2oning  Statement   –  For  300  mm  semiconductor  fabs  who  need   photoresist,  silicide  and  general  film  stripping   stripping   –  ZETA  300mm  is  a  batch  spray  cleaning  system  that   offers  the  highest  performance  and  lowest  cost.   –  Unlike  immersion  systems,  ZETA  is  a  spray  processor   with  reduced  chemical  consump2on  and  the  flexibility   to  blend  chemicals  or  change  mix  ra2os  and   temperatures  within  a  recipe.   –   ZETA  is  a  fully-­‐automated  solu2on  for  300mm  wafers.     It  can  be  configured  with  up  to  8  different  chemical   inputs.  
  • 15. Product  Posi2oning  –  Job  Seeker   •  For  ______  (describe  your  hiring  manager,  target   company  characteris2cs,  loca2on,  etc.)   •  who  need  help  in_______(describe  the  role  that   you  will  fulfill),   •  Jane  Doe  is  an  experienced  _________  (describe   the  job  2tle  you  are  seeking)   •  With_______  (describe  the  value  you  will  bring).   •  Unlike  those  other  turkeys  who  apply,  Jane  is   ____  (what  makes  you  unique,  with  some  proof).  
  • 16. Wafer  Level  Reliability  Posi2oning   •  For  semiconductor  process  technologists  who   encounter  long  term  reliability  concerns   •  WLR  is  a  process  qualifica2on  strategy  that   provides  short  cycle  2me  and  specific  solu2ons   •  Unlike  internal  solu2ons  that  are  costly  and   require  a  long  learning  curve  or  tradi2onal   reliability  that  takes  too  long   •  WLR  provides  a  rapid  startup  and  short  cycle  2me   of  process  qualifica2on  
  • 17. Conclusion   •  Moore’s  format  provides  a  useful  structure  for   a  concise  posi2oning  statement   •  Acknowledgements:   –  Steven  C.  Grady  –  Cymbet  Corpora2on   –  Jane  B.  Olson  –  Communica2ons  Mid  America   –  Ann  Krzmarzick  –  Lutonix,  C.R.  Bard   –  The  gang  at  SamsNet  
  • 18. Quality  –  Phil  Crosby   •  Crosby's  response  to  the  quality  crisis  was  the  principle  of   "doing  it  right  the  first  (me"  (DIRFT).  He  included  four   major  principles:   –  The  defini(on  of  quality  is  conformance  to  requirements   (requirements  meaning  both  the  product  and  the  customer's   requirements)   –  The  system  of  quality  is  preven(on   –  The  performance  standard  is  zero  defects  (rela(ve  to   requirements)   –  The  measurement  of  quality  is  the  price  of  nonconformance   •  His  belief  was  that  an  organiza2on  that  established  a   quality  program  will  see  savings  returns  that  more  than  pay   off  the  cost  of  the  quality  program:  "quality  is  free".   •  Quality  is  Free.  New  York:  McGraw-­‐Hill.