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The	
  Positioning	
  Statement	
  
Debriefed	
  
An	
  overview	
  of	
  a	
  positioning	
  
statement.	
  
Rules	
  of	
  a	
  Positioning	
  Statement	
  
Your	
  posi)oning	
  statement	
  should	
  be	
  your	
  internal	
  marke)ng	
  guideline	
  
for:	
  	
  
•  Who	
  your	
  primary	
  market	
  is	
  	
  
•  What	
  you	
  want	
  to	
  communicate	
  to	
  your	
  primary	
  market	
  	
  
•  How	
  you	
  want	
  to	
  position	
  your	
  brand	
  	
  
•  The	
  Value	
  you	
  want	
  your	
  customer	
  to	
  see	
  in	
  your	
  brand	
  over	
  other	
  
brands	
  	
  
Think	
  of	
  a	
  positioning	
  statement	
  as	
  the	
  nucleus	
  for	
  all	
  that	
  is	
  marketing.	
  
Develop	
  first	
  to	
  help	
  guide	
  marketing	
  messaging	
  and	
  creative	
  efforts.	
  
It	
  is	
  the	
  uniqueness	
  to	
  which	
  you	
  can	
  standup	
  and	
  shout.	
  
The	
  greatest	
  outcome	
  for	
  creating	
  a	
  positioning	
  statement	
  is	
  to	
  give	
  FOCUS	
  
to	
  your	
  message,	
  and	
  attract	
  customers	
  who	
  understand	
  precisely	
  what	
  
they	
  are	
  buying	
  into.	
  
The	
  language	
  is	
  not	
  catchy,	
  it’s	
  plain	
  and	
  simple.	
  
The	
  Nucleus	
  
Positioning	
  
Statement	
  
Strategy	
  
Goals	
  
Tactics	
  
Tagline	
  
New	
  
Product	
  
Develo
pments	
  
Messag
ing	
  
Commu
nication	
  
Mission/
Vision	
  
Brand	
  
Identity	
  
Everything	
  marketing	
  should	
  
revolve	
  around	
  the	
  
Positioning	
  Statement.	
  
Common	
  Mistakes	
  
Here	
  are	
  some	
  common	
  mistakes	
  when	
  wri)ng	
  a	
  posi)oning	
  statement.	
  
	
  
•  Writing	
  the	
  language	
  to	
  be	
  “target	
  audience-­‐ready”,	
  like	
  an	
  elevator	
  
speech	
  
•  Not	
  defining	
  the	
  audience	
  specifically	
  enough	
  
•  Not	
  identifying	
  benefits	
  that	
  are	
  unique	
  
•  Using	
  reasons	
  to	
  believe	
  that	
  are	
  too	
  soft	
  or	
  are	
  not	
  verifiable	
  before	
  
purchase	
  
Attributes	
  of	
  Positioning	
  Success	
  
The	
  posi)oning	
  statement	
  should	
  be:	
  	
  
	
  
•  Relevant	
  
•  Unique	
  
•  Credible	
  
•  Clear	
  
•  Stable	
  
	
  
If	
  your	
  posi+oning	
  varies	
  too	
  far	
  within	
  the	
  communica+on	
  channels,	
  you	
  
will	
  confuse	
  your	
  audience	
  about	
  your	
  brand’s	
  context,	
  promise,	
  personality	
  
or	
  values;	
  this	
  is	
  catastrophic.	
  
Q&A	
  
What	
  if	
  customer	
  “B”	
  likes	
  some	
  of	
  our	
  other	
  product/service	
  features?	
  	
  
That’s	
  great!	
  But	
  ultimately	
  know	
  who	
  is	
  your	
  key	
  customer.	
  Most	
  customers	
  will	
  
appreciate	
  that	
  you	
  have	
  clarity	
  in	
  how	
  you’re	
  the	
  best,	
  and	
  that	
  the	
  language	
  says	
  
something	
  different	
  than	
  everyone	
  else.	
  	
  
How	
  does	
  this	
  relate	
  to	
  the	
  vision	
  and	
  mission	
  statements?	
  	
  
The	
  vision	
  and	
  mission	
  statements	
  primarily	
  guide	
  the	
  company’s	
  direction	
  as	
  a	
  whole.	
  
The	
  positioning	
  statement	
  supports	
  these	
  statements	
  in	
  how	
  it	
  guides	
  the	
  branding	
  and	
  
marketing	
  messages.	
  	
  
The	
  Mission	
  statement	
  is	
  primarily	
  used	
  to	
  guide	
  employees	
  and	
  how	
  they	
  fit	
  into	
  the	
  
business’s	
  core	
  purpose.	
  A	
  Vision	
  statement	
  is	
  where	
  you	
  want	
  the	
  organization	
  to	
  be	
  in	
  
the	
  future.	
  A	
  positioning	
  statement	
  is	
  how	
  you	
  want	
  your	
  brand/product/service	
  to	
  be	
  
perceived	
  by	
  prospects	
  and	
  customers,	
  so	
  you	
  can	
  create	
  strategies	
  to	
  achieve	
  it.	
  	
  
Can	
  I	
  change	
  the	
  words?	
  
Yes,	
  you	
  should	
  tailor	
  words	
  for	
  each	
  communication	
  channel.	
  
	
  
Q&A	
  
What	
  if	
  we	
  want	
  to	
  expand	
  our	
  product	
  line	
  into	
  areas	
  that	
  don’t	
  relate	
  to	
  
our	
  posi)oning	
  statement?	
  
If	
  you	
  diversify	
  into	
  new	
  territory,	
  then	
  that	
  product	
  line	
  should	
  get	
  it’s	
  own	
  positioning	
  
statement	
  with	
  separate	
  marketing	
  messages,	
  strategies,	
  and	
  tactics	
  	
  
Do	
  we	
  have	
  to	
  use	
  these	
  exact	
  words	
  that	
  are	
  in	
  the	
  posi)oning	
  statement?	
  	
  
EXTERNALLY	
  -­‐	
  No	
  	
  
Use	
  it	
  as	
  a	
  tool	
  to	
  guide	
  your	
  marketing	
  communications	
  to	
  your	
  key	
  customer.	
  	
  
It’s	
  okay	
  to	
  mention	
  other	
  features	
  as	
  long	
  as	
  people	
  first	
  clearly	
  understand	
  your	
  
uniqueness.	
  	
  
Keep	
  statement	
  in	
  mind	
  when	
  developing	
  your	
  marketing	
  messages	
  and	
  choosing	
  images	
  	
  
	
  
INTERNALLY	
  -­‐	
  Yes	
  	
  
Maintaining	
  the	
  exact	
  words	
  of	
  the	
  positioning	
  statement	
  provides	
  clear	
  direction	
  and	
  
internal	
  understanding.	
  
Positioning	
  Case	
  Study	
  Example	
  
Brand:	
  Volvo	
  Automobile	
  
Posi)oning	
  Statement:	
  Best	
  in	
  Safety	
  
Target:	
  	
  upscale,	
  between	
  25	
  and	
  40,	
  well	
  educated,	
  family	
  oriented,	
  motivations	
  include	
  safety,	
  
reliability,	
  functionability,	
  fun,	
  style	
  
Suppor)ng	
  components	
  of	
  posi)oning	
  statement:	
  
Logo	
  represents	
  steel	
  and	
  strength	
  
Consumer	
  Reports	
  says	
  that	
  consumers	
  think	
  of	
  Volvo	
  when	
  they	
  think	
  of	
  car	
  safety.	
  
Coverage	
  plan	
  –	
  “Safe	
  +	
  Secure.	
  Feel	
  as	
  secure	
  purchasing	
  a	
  new	
  Volvo	
  as	
  you	
  do	
  driving	
  one.”	
  
Promotes	
  results	
  in	
  crash	
  tests.	
  
Video	
  title	
  -­‐	
  Volvo	
  Car	
  Corporation	
  improves	
  safety	
  with	
  communicating	
  cars	
  
Club	
  –	
  Volvo	
  Saved	
  My	
  Life	
  Club	
  
World	
  first	
  Pedestrian	
  Detection	
  feature	
  
Other	
  secondary	
  benefits:	
  innovative	
  technology,	
  beautiful	
  design,	
  environmental	
  care	
  and	
  quality	
  of	
  
life	
  
Conclusion:	
  	
  
You	
  can	
  state	
  other	
  features	
  and	
  benefits	
  within	
  various	
  communication	
  challenges.	
  The	
  goal	
  is	
  for	
  
everyone	
  to	
  know	
  your	
  positioning	
  first,	
  foremost,	
  and	
  top	
  of	
  mind.	
  As	
  an	
  example,	
  Volvo	
  describes	
  
their	
  S60	
  on	
  the	
  website,	
  “Discover	
  the	
  high	
  standard	
  of	
  performance,	
  design	
  and	
  safety	
  of	
  the	
  2013	
  
Volvo	
  S60	
  sports	
  sedan,	
  now	
  available	
  with	
  All-­‐Wheel	
  Drive.	
  On	
  top	
  of	
  its	
  sleek	
  design,	
  you'll	
  feel	
  the	
  
power	
  of	
  its	
  turbocharged	
  engine	
  and	
  advanced	
  stability	
  traction	
  control.”	
  
Volvo	
  Online	
  Support	
  
Volvo	
  Online	
  Support	
  
Positioning	
  Template	
  
Your	
  posi)oning	
  statement	
  should	
  be	
  your	
  internal	
  guideline	
  with	
  a	
  format	
  
such	
  as	
  follows:	
  
	
  
For	
  (target	
  audience)	
  
	
  
(Brand	
  X)	
  is	
  the	
  only	
  (market	
  context)	
  
	
  
that	
  (unique	
  benefit	
  delivered)	
  
	
  
because	
  (reasons	
  to	
  believe	
  -­‐	
  proof	
  that	
  the	
  brand	
  can	
  deliver	
  the	
  unique	
  
benefits	
  by	
  items	
  such	
  as	
  suppor+ng	
  features	
  or	
  tes+monials.	
  These	
  proofs	
  
should	
  be	
  verifiable	
  before	
  purchase	
  by	
  a	
  prospect;	
  in	
  other	
  words,	
  you	
  
shouldn’t	
  have	
  to	
  already	
  be	
  a	
  customer	
  to	
  verify	
  the	
  reasons	
  to	
  believe.)	
  
WORKSHEET	
  
Use	
  the	
  next	
  few	
  slides	
  as	
  a	
  guide	
  to	
  create	
  your	
  positioning	
  statement.	
  
Proposed	
  Positioning	
  for	
  __________	
  
We	
  believe	
  that	
  the	
  proposed	
  positioning	
  statement	
  promotes	
  your	
  primary	
  
benefit	
  to	
  support	
  your	
  primary	
  features.	
  
	
  
For	
  (target	
  audience)	
  
For	
  _______________________________________________________	
  
Brand	
  X	
  is	
  the	
  only	
  (market	
  context)	
  
__________________________________________________________	
  
that	
  (unique	
  benefit	
  delivered)	
  
__________________________________________________________	
  
because	
  (reasons	
  to	
  believe)	
  
because	
  ___________________________________________________	
  
Benefits	
  to	
  the	
  Primary	
  Target	
  
Here	
  are	
  some	
  examples	
  on	
  how	
  the	
  posi)oning	
  statement	
  will	
  work	
  once	
  
it’s	
  seeded	
  into	
  the	
  marketplace:	
  
	
  
•  Insert	
  list	
  on	
  how	
  the	
  primary	
  target	
  may	
  react.	
  __________________	
  
Supporting	
  Features	
  
These	
  are	
  some	
  of	
  the	
  primary	
  features	
  that	
  appear	
  to	
  support	
  the	
  
recommended	
  posi)oning	
  statement:	
  
	
  
•  Write	
  down	
  list.	
  ____________________________________	
  
Supporting	
  Messaging	
  
Here	
  are	
  some	
  examples	
  of	
  suppor)ng	
  messages	
  that	
  relate	
  to	
  and	
  
strengthen	
  the	
  posi)oning	
  statement,	
  thereby	
  strengthening	
  the	
  
mindshare	
  of	
  consumers.	
  
	
  
Write	
  down	
  list	
  of	
  poten+al	
  messages.	
  ______________________________	
  
	
  
Good	
  Articles	
  to	
  Help	
  Understanding	
  
http://www.formalifesciencemarketing.com/newsletters/crafting-­‐a-­‐clear-­‐effective-­‐
positioning-­‐statement/	
  
http://darksidemarketing.com/2009/10/07/practical-­‐examples-­‐of-­‐a-­‐positioning-­‐
statement-­‐in-­‐action/	
  
	
  
Ask	
  for	
  a	
  complimentary	
  marke)ng	
  
analysis.	
  
	
  
Contact	
  Nicole	
  at	
  262.289.9210	
  x215	
  

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Positioning Statement Debriefed:

  • 1. The  Positioning  Statement   Debriefed   An  overview  of  a  positioning   statement.  
  • 2. Rules  of  a  Positioning  Statement   Your  posi)oning  statement  should  be  your  internal  marke)ng  guideline   for:     •  Who  your  primary  market  is     •  What  you  want  to  communicate  to  your  primary  market     •  How  you  want  to  position  your  brand     •  The  Value  you  want  your  customer  to  see  in  your  brand  over  other   brands     Think  of  a  positioning  statement  as  the  nucleus  for  all  that  is  marketing.   Develop  first  to  help  guide  marketing  messaging  and  creative  efforts.   It  is  the  uniqueness  to  which  you  can  standup  and  shout.   The  greatest  outcome  for  creating  a  positioning  statement  is  to  give  FOCUS   to  your  message,  and  attract  customers  who  understand  precisely  what   they  are  buying  into.   The  language  is  not  catchy,  it’s  plain  and  simple.  
  • 3. The  Nucleus   Positioning   Statement   Strategy   Goals   Tactics   Tagline   New   Product   Develo pments   Messag ing   Commu nication   Mission/ Vision   Brand   Identity   Everything  marketing  should   revolve  around  the   Positioning  Statement.  
  • 4. Common  Mistakes   Here  are  some  common  mistakes  when  wri)ng  a  posi)oning  statement.     •  Writing  the  language  to  be  “target  audience-­‐ready”,  like  an  elevator   speech   •  Not  defining  the  audience  specifically  enough   •  Not  identifying  benefits  that  are  unique   •  Using  reasons  to  believe  that  are  too  soft  or  are  not  verifiable  before   purchase  
  • 5. Attributes  of  Positioning  Success   The  posi)oning  statement  should  be:       •  Relevant   •  Unique   •  Credible   •  Clear   •  Stable     If  your  posi+oning  varies  too  far  within  the  communica+on  channels,  you   will  confuse  your  audience  about  your  brand’s  context,  promise,  personality   or  values;  this  is  catastrophic.  
  • 6. Q&A   What  if  customer  “B”  likes  some  of  our  other  product/service  features?     That’s  great!  But  ultimately  know  who  is  your  key  customer.  Most  customers  will   appreciate  that  you  have  clarity  in  how  you’re  the  best,  and  that  the  language  says   something  different  than  everyone  else.     How  does  this  relate  to  the  vision  and  mission  statements?     The  vision  and  mission  statements  primarily  guide  the  company’s  direction  as  a  whole.   The  positioning  statement  supports  these  statements  in  how  it  guides  the  branding  and   marketing  messages.     The  Mission  statement  is  primarily  used  to  guide  employees  and  how  they  fit  into  the   business’s  core  purpose.  A  Vision  statement  is  where  you  want  the  organization  to  be  in   the  future.  A  positioning  statement  is  how  you  want  your  brand/product/service  to  be   perceived  by  prospects  and  customers,  so  you  can  create  strategies  to  achieve  it.     Can  I  change  the  words?   Yes,  you  should  tailor  words  for  each  communication  channel.    
  • 7. Q&A   What  if  we  want  to  expand  our  product  line  into  areas  that  don’t  relate  to   our  posi)oning  statement?   If  you  diversify  into  new  territory,  then  that  product  line  should  get  it’s  own  positioning   statement  with  separate  marketing  messages,  strategies,  and  tactics     Do  we  have  to  use  these  exact  words  that  are  in  the  posi)oning  statement?     EXTERNALLY  -­‐  No     Use  it  as  a  tool  to  guide  your  marketing  communications  to  your  key  customer.     It’s  okay  to  mention  other  features  as  long  as  people  first  clearly  understand  your   uniqueness.     Keep  statement  in  mind  when  developing  your  marketing  messages  and  choosing  images       INTERNALLY  -­‐  Yes     Maintaining  the  exact  words  of  the  positioning  statement  provides  clear  direction  and   internal  understanding.  
  • 8. Positioning  Case  Study  Example   Brand:  Volvo  Automobile   Posi)oning  Statement:  Best  in  Safety   Target:    upscale,  between  25  and  40,  well  educated,  family  oriented,  motivations  include  safety,   reliability,  functionability,  fun,  style   Suppor)ng  components  of  posi)oning  statement:   Logo  represents  steel  and  strength   Consumer  Reports  says  that  consumers  think  of  Volvo  when  they  think  of  car  safety.   Coverage  plan  –  “Safe  +  Secure.  Feel  as  secure  purchasing  a  new  Volvo  as  you  do  driving  one.”   Promotes  results  in  crash  tests.   Video  title  -­‐  Volvo  Car  Corporation  improves  safety  with  communicating  cars   Club  –  Volvo  Saved  My  Life  Club   World  first  Pedestrian  Detection  feature   Other  secondary  benefits:  innovative  technology,  beautiful  design,  environmental  care  and  quality  of   life   Conclusion:     You  can  state  other  features  and  benefits  within  various  communication  challenges.  The  goal  is  for   everyone  to  know  your  positioning  first,  foremost,  and  top  of  mind.  As  an  example,  Volvo  describes   their  S60  on  the  website,  “Discover  the  high  standard  of  performance,  design  and  safety  of  the  2013   Volvo  S60  sports  sedan,  now  available  with  All-­‐Wheel  Drive.  On  top  of  its  sleek  design,  you'll  feel  the   power  of  its  turbocharged  engine  and  advanced  stability  traction  control.”  
  • 11. Positioning  Template   Your  posi)oning  statement  should  be  your  internal  guideline  with  a  format   such  as  follows:     For  (target  audience)     (Brand  X)  is  the  only  (market  context)     that  (unique  benefit  delivered)     because  (reasons  to  believe  -­‐  proof  that  the  brand  can  deliver  the  unique   benefits  by  items  such  as  suppor+ng  features  or  tes+monials.  These  proofs   should  be  verifiable  before  purchase  by  a  prospect;  in  other  words,  you   shouldn’t  have  to  already  be  a  customer  to  verify  the  reasons  to  believe.)  
  • 12. WORKSHEET   Use  the  next  few  slides  as  a  guide  to  create  your  positioning  statement.  
  • 13. Proposed  Positioning  for  __________   We  believe  that  the  proposed  positioning  statement  promotes  your  primary   benefit  to  support  your  primary  features.     For  (target  audience)   For  _______________________________________________________   Brand  X  is  the  only  (market  context)   __________________________________________________________   that  (unique  benefit  delivered)   __________________________________________________________   because  (reasons  to  believe)   because  ___________________________________________________  
  • 14. Benefits  to  the  Primary  Target   Here  are  some  examples  on  how  the  posi)oning  statement  will  work  once   it’s  seeded  into  the  marketplace:     •  Insert  list  on  how  the  primary  target  may  react.  __________________  
  • 15. Supporting  Features   These  are  some  of  the  primary  features  that  appear  to  support  the   recommended  posi)oning  statement:     •  Write  down  list.  ____________________________________  
  • 16. Supporting  Messaging   Here  are  some  examples  of  suppor)ng  messages  that  relate  to  and   strengthen  the  posi)oning  statement,  thereby  strengthening  the   mindshare  of  consumers.     Write  down  list  of  poten+al  messages.  ______________________________    
  • 17. Good  Articles  to  Help  Understanding   http://www.formalifesciencemarketing.com/newsletters/crafting-­‐a-­‐clear-­‐effective-­‐ positioning-­‐statement/   http://darksidemarketing.com/2009/10/07/practical-­‐examples-­‐of-­‐a-­‐positioning-­‐ statement-­‐in-­‐action/    
  • 18. Ask  for  a  complimentary  marke)ng   analysis.     Contact  Nicole  at  262.289.9210  x215