Facelift At Olay
Facelift At Olay
Facelift At Olay
Himanshu, Mark
Himanshu, Mark
Merghani, Mona,
Merghani, Mona,
Sapna
Sapna
MBA 661
PROCTER & GAMBLE IN OUR LIFE
SK-II a luxury beauty brand in
Japan
Pantene and Head & Shoulders
shampoos
Olay Skin care
$9 billion in annual sales.
P&G Beauty
Presenting P&G Beauty Product
Global Skincare in 2017
The global skincare market grew steadily from $98 billion in 2012 to $128 billion by 2017.
The largest skincare market was China($26.9 billion).The U.S.($17.9 billion).
China was also the fastest-growing market at 8.7% annual growth,followed closely by
South Korea(7.4%) and theUS(6.7%).
France was the largest exporter of skincare products to China,primarily through LOréal
and Lancôme.
The second-largest exporter was South Korea,a skincare innovation hub.
In 2016,among Chinese consumers, L’Oréal had 4.7% market share followed by Mary
Kay with 4.2%,and Olay with 3.3%.
the reality of China’s modern beautv-products consumer who increasingly buys
makeup and skincare items while traveling abroad or shopping online.
China The World’s Largest Skincare Market
Skin Care - US Market
$ 17.7 Billion in 2016
70% of adults occasionally using
facial cleansers 2011 – 2016
Growth (6.7 Billion Annual) Industry
Revenue
70%
30%
70%
COMPETITIVE
ANALYSIS
Understanding
Skn care
Competition in
the US Market
PRODUCTS
ON MARKET
Neutrogena Hydration
products, in millenniums.
Aveeno for natural ingredient
26% Market Share
1
Approaching Millennium
2
Magazine and TV
Sephora , Ultra
Indie Brands
(Independed,
Innovative,
Purposful Brands)
Walmart ,
Costco,Target
Direct to
Consumer ( DTC)
Acne Treatment (
Roden + Field)
Customer Approach
KOREAN
Beauty
Initially niche player, Korean brands entered Walmart in 2016 when mass retail introduced
Masqueology sheets.
2015-2016 US sales increased to 27% in skin care.
Innovative products such as sheet masks and essences, packaging, branding and mists concepts
captured attention.
Advertising the ingredients like retinol, maple syrup and snail mucus.
In 2014, SOKO glam introduced 10 step korean skin care routine from (Step-1) eye removal makeup to
(Step-10) applying night cream which broden awareness among the US consumers about variety of
skin care products.
Lead to growth of DTC brands like glossier and roadan+fields.
TOTAL EFFECTS
included active
ingredient such as
vitaniacin, 3 part
vitamin formula
designed to reduce
pimples.
in marketing olay
stated it would "fight 7
signs of aging"which
included
wrinkles,rough skin,
uneven tone, dullness,
visible pores,
blotches,age spots
and dryness.
Olay marked half price than other brands Lancome, estee lauder and clinique.
In 2000, launched daily facials, which were disposable cleaning cloths designed to remove
make-up, oil and grime.
$60 facial to 60-sec facial everyday.
Launched in 2003, higher price
$19.99.
The messaging used to promote
reflected the rising popularity of
plastic surgery.
The product promised to fight
wrinkles without such drastic
measures as chemical peels,cosmetic
surgery or laser.
L‘oreal became the competitor
advertising “ Botox in a bottle”
in 2005 $1 billion in global sales
made best skin care brand in US.
Regenerist
Masstige & X-Pro
Total effect and regenerist elevated olay's positining to a mass prestige level
brand.
This made cemented olay as a premium offering in mass environment.
The rejunivation of the skin care category in the mass channel encouraged
retailers to expand the shelf space for skin products.
Higher marigins grew to sales overall.
Olay competed with L'Oreal, Neutrogena and aveena in mass market and
clinique, estee lauder and lancone in prestige category
Olay introduced X-Pro which is proffessional anti aging line in 2008. it contained
the most sophisticated formula designed by dermatalogist
the kit caused $60 causing retail sale to clock $100 million in fist year.
144 New SKUs (Sub brand
,brand)
A Wide range of products
To Compete with DTC
Strategy (Cost
leadership)
What went wrong?
Strategy (Cost
leadership)
144 skus created
confusion
Consumers often were
not sure which add. they
saw
End up not buying
anything
Strategy ( Focused Anti-
aging )
Millennials perceived as a
brand for their mother or
grand mothers
Retailers faced competition
against natural and new
brands as well as DTC brand
for younger consumers
This Resulted in reduced self
space for the products in
retailers such as walmart
Pressure to reach younger generation
let olay to launch a separate line in
2013 called “Olay Fresh”
This kit had combination of three
products Cleanser, Moisturizer,lotion,
and a brush.
This produced connected with the
younger consumers
But was not enough to offset the losses
of other products and popular enough
to get self space and advertising
Strategy ( Focused
Fresh Effects)
What is Olay’s Identity ?
Adding a new line of Fresh Effects even confused the consumers as what is
the identity of the brand.
New Leadership lead Olay to try different strategy
Cost leadership or reduced price
Introduction of new Products
Incentives to retailers
Increased media budget
Nothing worked to save on the declining sales of olay
Olay’s add
campaigns Agenda
“Your Best
Beautiful”
01
“Challenge
What's
Possible”
03
"Anti-aging"
to
"Ageless"
04
“Love The
Skin You
are in”
02
Identity Crises
1
The Brands point was loss
2
Olay got so to big and too complicated
4
Competing with DTC and Korean Brand
3
Consumers were not sure what olay is
anymore
5
Who Is
Olay?
Strategy,
Structure &
Rivalry
Porter's Diamond Model
Factor
Conditions
Related &
Supporting
Industries
Demand
Conditions
Factor Conditions
Related & Supporting
Industries
Strategy, Structure &
Rivalry
Demand Conditions
Porter's Five Forces
Sophie's
Choice for
Olay
5
Target younger women Target younger women
Optimizing the product portfolio
Expand product
portfolio
Reduce number of SKUs
Choosing the right customer segment
Thank you all

Olay.pdf

  • 1.
    Facelift At Olay FaceliftAt Olay Facelift At Olay Himanshu, Mark Himanshu, Mark Merghani, Mona, Merghani, Mona, Sapna Sapna MBA 661
  • 2.
    PROCTER & GAMBLEIN OUR LIFE
  • 3.
    SK-II a luxurybeauty brand in Japan Pantene and Head & Shoulders shampoos Olay Skin care $9 billion in annual sales. P&G Beauty Presenting P&G Beauty Product
  • 4.
    Global Skincare in2017 The global skincare market grew steadily from $98 billion in 2012 to $128 billion by 2017. The largest skincare market was China($26.9 billion).The U.S.($17.9 billion). China was also the fastest-growing market at 8.7% annual growth,followed closely by South Korea(7.4%) and theUS(6.7%).
  • 5.
    France was thelargest exporter of skincare products to China,primarily through LOréal and Lancôme. The second-largest exporter was South Korea,a skincare innovation hub. In 2016,among Chinese consumers, L’Oréal had 4.7% market share followed by Mary Kay with 4.2%,and Olay with 3.3%. the reality of China’s modern beautv-products consumer who increasingly buys makeup and skincare items while traveling abroad or shopping online. China The World’s Largest Skincare Market
  • 6.
    Skin Care -US Market $ 17.7 Billion in 2016 70% of adults occasionally using facial cleansers 2011 – 2016 Growth (6.7 Billion Annual) Industry Revenue 70% 30% 70%
  • 7.
  • 8.
    PRODUCTS ON MARKET Neutrogena Hydration products,in millenniums. Aveeno for natural ingredient 26% Market Share 1 Approaching Millennium 2
  • 9.
    Magazine and TV Sephora, Ultra Indie Brands (Independed, Innovative, Purposful Brands) Walmart , Costco,Target Direct to Consumer ( DTC) Acne Treatment ( Roden + Field) Customer Approach
  • 10.
  • 11.
    Initially niche player,Korean brands entered Walmart in 2016 when mass retail introduced Masqueology sheets. 2015-2016 US sales increased to 27% in skin care. Innovative products such as sheet masks and essences, packaging, branding and mists concepts captured attention. Advertising the ingredients like retinol, maple syrup and snail mucus. In 2014, SOKO glam introduced 10 step korean skin care routine from (Step-1) eye removal makeup to (Step-10) applying night cream which broden awareness among the US consumers about variety of skin care products. Lead to growth of DTC brands like glossier and roadan+fields.
  • 16.
    TOTAL EFFECTS included active ingredientsuch as vitaniacin, 3 part vitamin formula designed to reduce pimples. in marketing olay stated it would "fight 7 signs of aging"which included wrinkles,rough skin, uneven tone, dullness, visible pores, blotches,age spots and dryness.
  • 17.
    Olay marked halfprice than other brands Lancome, estee lauder and clinique. In 2000, launched daily facials, which were disposable cleaning cloths designed to remove make-up, oil and grime. $60 facial to 60-sec facial everyday.
  • 18.
    Launched in 2003,higher price $19.99. The messaging used to promote reflected the rising popularity of plastic surgery. The product promised to fight wrinkles without such drastic measures as chemical peels,cosmetic surgery or laser. L‘oreal became the competitor advertising “ Botox in a bottle” in 2005 $1 billion in global sales made best skin care brand in US. Regenerist
  • 19.
    Masstige & X-Pro Totaleffect and regenerist elevated olay's positining to a mass prestige level brand. This made cemented olay as a premium offering in mass environment. The rejunivation of the skin care category in the mass channel encouraged retailers to expand the shelf space for skin products. Higher marigins grew to sales overall. Olay competed with L'Oreal, Neutrogena and aveena in mass market and clinique, estee lauder and lancone in prestige category Olay introduced X-Pro which is proffessional anti aging line in 2008. it contained the most sophisticated formula designed by dermatalogist the kit caused $60 causing retail sale to clock $100 million in fist year.
  • 21.
    144 New SKUs(Sub brand ,brand) A Wide range of products To Compete with DTC Strategy (Cost leadership) What went wrong?
  • 22.
    Strategy (Cost leadership) 144 skuscreated confusion Consumers often were not sure which add. they saw End up not buying anything
  • 23.
    Strategy ( FocusedAnti- aging ) Millennials perceived as a brand for their mother or grand mothers Retailers faced competition against natural and new brands as well as DTC brand for younger consumers This Resulted in reduced self space for the products in retailers such as walmart
  • 24.
    Pressure to reachyounger generation let olay to launch a separate line in 2013 called “Olay Fresh” This kit had combination of three products Cleanser, Moisturizer,lotion, and a brush. This produced connected with the younger consumers But was not enough to offset the losses of other products and popular enough to get self space and advertising Strategy ( Focused Fresh Effects)
  • 25.
    What is Olay’sIdentity ? Adding a new line of Fresh Effects even confused the consumers as what is the identity of the brand. New Leadership lead Olay to try different strategy Cost leadership or reduced price Introduction of new Products Incentives to retailers Increased media budget Nothing worked to save on the declining sales of olay
  • 26.
    Olay’s add campaigns Agenda “YourBest Beautiful” 01 “Challenge What's Possible” 03 "Anti-aging" to "Ageless" 04 “Love The Skin You are in” 02
  • 27.
    Identity Crises 1 The Brandspoint was loss 2 Olay got so to big and too complicated 4 Competing with DTC and Korean Brand 3 Consumers were not sure what olay is anymore 5 Who Is Olay?
  • 28.
    Strategy, Structure & Rivalry Porter's DiamondModel Factor Conditions Related & Supporting Industries Demand Conditions
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
    Target younger womenTarget younger women Optimizing the product portfolio
  • 36.
    Expand product portfolio Reduce numberof SKUs Choosing the right customer segment
  • 37.