Office Angels provides a guide to temping that covers the entire process from registering with the agency to completing timesheets. The guide explains that Office Angels will find assignments suited to candidates' skills and availability, act as the employer, and pay candidates as employees. It also details important policies on health and safety, what to expect on the first day of an assignment, how pay is calculated from timesheets, and rules around holidays and sick pay.

1. Your guide to:
Temping
Working as a temp is a brilliant way of exploring different jobs and industries. It’s also
great for making your work life fit nicely around your personal life. But if you’re going
to make temping work for you, you’ll need to know the ins and outs.
The good news is that at Office Angels, we take your care pretty seriously; which
is why we’ve put together a handy guide packed full of everything that you need to
know about temping with Office Angels.
Your assignment Registering with us Before the assignment
We never want you to feel out of your Just call or email your local branch and After we’ve managed to find you a
depth and we always want you to enjoy we’ll talk you through the next steps. new job we’ll explain your hours,
what you’re doing, so we’ll only ever We may need you to fill in a few forms, what the role involves, where you’ll
place you on assignments that are right but we promise to make it as painless be working and the sort of environment
for you, based on your experience, as possible. you’ll be working in; we’ll also give
skills and availability. you directions on how to get there,
We’ll also need an up-to-date copy of and answer any questions you have
When you’re on assignment with Office your CV as we’ll use that to help bag about the job, the client, or the
Angels, we’re your employer; which you the best jobs on the market, but company. And we’ll give you a call
means you’ll be well looked after. our friendly consultants are always on the first day, just to check that
We’re responsible for paying you, on hand to give you advice on how to you’re happy with the role.
dealing with legislative requirements, write the perfect CV, should you need it.
and keeping in touch with you and the
company you’re working for to make When you come in to see us, you’ll
sure you’re both happy and content. need to bring along some official
identification, such as a valid Passport “Not only have Office Angels found
Because we have an altogether or Birth Certificate, and a document me the perfect temporary roles, they
fabulous reputation for placing top displaying your National Insurance have been understanding to my
notch jobseekers in all manner of Number. specific needs and requirements for
office jobs, we’re trusted by hundreds
both my skill set and availability”.
of high profile clients to find the sort We love making your life that bit
of skilled and motivated candidates simpler, which is why we’ve made it Candidate, Office Angels - Banbury
who can hit the ground running. incredibly easy to register with us.
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2. Your contract and running late for your assignment, make already; but in some cases, despite
sure you give us a call before 9am, just reducing risk to a reasonable level, we
assignment letter in case we need to find someone to can’t promise there won’t be any at all.
Now for the heavy legal stuff: your cover for you.
contract is a written agreement, so it If this is the case you may need to wear
must be completed before you start PPE - Personal Protective Equipment
any role. The good news is that once Health & Safety designed to protect you while you’re
the contract is completed, you’re in potentially hazardous areas. You’ll
We’ll do everything we can with our be told this before starting your
officially an employee of Office Angels;
clients to care for your health and safety assignment though, as you’ll need to
and personally, we couldn’t think of
when you’re on an assignment. Health make sure you know how to wear or
anything better.
and safety is the responsibility of all and use it correctly.
legislation says that Temporary Workers
Your employment contract is really (Agency Staff) are treated exactly the Please look after it well, and if it needs
useful because it includes important same as the clients own staff. We’ll replacing, let your Line Manager know.
information on: do all we can to give you a safe and
• How much annual leave you’re healthy workplace by reviewing any
entitled to risks and addressing these. If you see
anything you think is a health and safety
How you’re paid £
• Code of conduct
risk, it’s up to you to highlight this to You’ll receive your first wage two weeks
• Rules around continuation or your Line Manager and to us. after the start of your assignment, and
termination of your assignment after that, we’ll pay you every Friday
in arrears by credit transfer to your
You’ll also receive a letter once What to expect on your nominated bank account.
the assignment has been agreed, first day
confirming: So, if you start work on Monday 5
• Where you’ll be working We know that your first day in a new March, your first pay will be Friday 16
assignment can be nerve-wracking. March, and then every Friday after that
• What the job involves You don’t know your way around, (as long as you submit your completed
• What hours you’ll be working who your colleagues are, or where timesheet on time).
anything is - and as a temp, you have
• Pay rate to find your feet really quickly. But don’t
• Job title worry; our clients are just as helpful How your pay is set
and supportive as our consultants, so
• Start date they’ll have you up to speed in no time. You’ll be paid at an hourly rate
which will vary depending on each
assignment; but you can rest assured
Your Line Manager should tell you:
If you’re sick or running late that your hourly rate will never be less
• The location of the fire exits and than the National Minimum Wage at
There’s nothing worse than feeling like assembly points the time of the assignment.
you’re at death’s door when you’re due
• Where the toilets are
at the office; but we’re all human, so Your total pay is based on the number
if you are feeling under the weather • Whether you’ll need any training of hours you’ve worked to the nearest
and really can’t come to work, let for the role quarter of an hour. Deductions will be
us know as soon as possible. You • How and where to go to report made for Tax and National Insurance,
might be entitled to Statutory Sick Pay accidents but the rest is all yours - unless you’ve
(subject to the rules of the scheme and agreed any other deductions.
to you submitting the right medical • Any other information that’s
documents), so pick up the phone as relevant to your role or workplace
When you registered with us, you
soon as you know you won’t be able • Who/where the first aider is will have either submitted a P45 or
to make it in. completed a P46/P38 tax form and a
BACS Payment Form. This means that
And we know that all of our temps are when you start work, we already have
conscientious and super punctual, but Keeping you safe everything we need to pay your wages;
sometimes trains, traffic, or unexpected it may reduce the risk of you paying
disasters can disrupt your morning Most of the tasks that you’ll be asked
to do will have been assessed for risk basic rate tax.
routine. If that happens and you’re
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3. Timesheets Follow our five top tips on completing your timesheet:
We’re pretty confident that you’ll 1. Round up your daily hours to the nearest this later in the guide), choosing your mode
want to be paid for the hours you quarter (it makes it that much easier for us of transport if you’re claiming for that week.
non-Maths boffins). A quarter of an hour is
work, so it’s really important that you written as 0.25; so if you’ve worked 7 hours 4. After you’ve completed your timesheet, ask
record them. For every week of your 15 minutes, write 7.25, or 7.75 for 7 hours a manager in your department to sign and
assignment, you’ll be given a timesheet 45 minutes. When adding up your daily hours, date it too.
to do just that. Use it to record your make sure you write them on the right days, 5. Timesheets are processed on a Monday for
and deduct any unpaid breaks from your total. the previous week, and you’ll be paid the
daily hours, and send it back to us at
following Friday. But it’s up to you to get
the end of the week. It’s that simple. 2. Some clients may occasionally offer overtime,
your timesheets completed, submitted and
this would be input under OT1 or OT2.
signed by yourself and the employer in time
3. Sign and date your timesheet and tick your for payroll - if you don’t, may not be paid
Travel Wings Plus box (we’ll explain all about until the following week.
Your unique reference number
Assignment details
Week ending date: Report to:
Enter all hours to: Department:
Assignment no.: Work address:
Assignment title: Candidate SID/PN: Candidate name:
Your work details Branch details
will automatically be Branch: Branch address
Consultant: and contact details:
populated here Temp supplied as:
Client details
Client name: Invoice address:
Please tick Invoice contact:
PO Ref: Cost code 1: Cost code 2:
the correct Hours worked H=Hours M=Minutes IMPORTANT: To receive Travel Wings Plus you MUST TICK THE
boxes to show
BOXES BELOW to indicate how you travelled to work each day
and if you are claiming subsistence and SIGN the declaration
what you’re Start
time
Finish
time
Total
hours
Break
hours
Net
hours
Basic
hours
OT1
hours
OT2
hours No travel/ Public
Travel
Private Subs
claiming that subs cost trams vehicle
Monday
week
Tuesday
Complete your Wednesday
working hours Thursday
Friday
Saturday
Sunday
Total:
Assignment details Assignment staff member
Please initial alteration to time hours Roundtrip mileage from home to client location is 12 miles
I confirm and agree the net total of _______ hours (including overtime hours) have Assignment staff in Travel Wings Plus
been satisfactorily worked and that payment in respect of these will be made according • If you use your own vehicle, tick the ‘Private vehicle’ box, if you have travelled under
to your terms of business which have received from you and accept as the basis of 10,000 miles in current tax year you will receive 45p/mile if over 10,000 miles you
Your Line Manager this transaction. will receive 25p/mile
• If you use public transport, tick the ‘Public trans’ box. You will receive 23.8p/mile.
• If you have incurred subsistence, tick the ‘Subs’ box. Rate is £3.60/day for work of 5 hrs or more.
must complete this Name (capitals):_____________________________________________________________
• If you have incurred no travel costs, tick the ‘No travel/subs cost’ box.
section Position:___________________________________________________________________
Declaration: I hereby declare that the qualifying travel and subsistence costs incurred
by me as referred to above were incurred wholly, exclusively and necessarily in the
Date:_____________________________________________________________________ performance of my duties of my employment. These travel and subsistence costs were
incurred by attending an assignment work place in relation to my employment. I have
Client signature:____________________________________________________________ and will return receipts to support paid subsistence and travel for a period of 12 months
after the period in which the cost was incurred. These receipts are subject to audit.
Client: After signature please take a copy of this timesheet for your records. Please note
that fees charged largely represent fees paid to the assignment staff and will be subject to Assignment staff signature:___________________________________________________
Sign and date here a separate invoice which is payable within 14 days of the invoice date.
Date (DD/MM/YY):______________________________________________________________
Note: You won’t be able to claim Assignment staff: Please ensure that the timesheet is fully completed and signed and
Travel Wings Plus if you haven’t make sure that the client receives a copy. Return the original to the branch BY 9.30am
ON THE FOLLOWING MONDAY to allow payment by the next Friday.
signed this
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4. Holidays Travel Wings Plus
As a temp, you’re entitled to a Travel Wings Plus is a plan As the allowance is tax free, the
maximum of 28 days paid annual administered by Office Angels addition of this to reduced gross pay
leave for each complete holiday enabling us to pay eligible employees typically means you’ll receive a higher
year (which runs from January to a tax free allowance towards travel amount of net pay than if you hadn’t
December). This entitlement is and subsistence costs incurred whilst opted into the scheme. You just need
accured in proportion to the you are on assignments for us. to speak to us to find out whether
amount of time worked by you. you’re eligible.
Travel Wings Plus is a ‘salary sacrifice’
You can’t carry days over, so all paid arrangement, which means that you Good luck
holiday has to be taken during the year agree to give up an element of your We’re really excited about working with
in which it’s accrued. But remember gross taxable pay in order to get the you, so good luck in your assignment
to give us at least one week’s written benefit of the allowance. and be sure to get in touch if you have
notice if you want to take any time off - any questions.
including any bank holidays
Jo Bloggs
XX Street Name
Town
County
Postcode
Hazlitt House, 4 Bouverie Street, London EC4Y 8AX Registered number: 01985032
COMPANY DIVISION
OFFICE ANGELS 09W
Your payroll
Worker No. NAME PERIOD PAY DATE IND
number 09385642 Joe Bloggs 41/2009 15/01/2010 W1
Department TAX CODE N.I. NO./TABLE LETTER
Tax Code
If you are on a BR Croydon (0208 681 3039) 647L SE123456A/A
code please contact
your branch
PAYMENT DEDUCTIONS
Timesheet Wk Ending Timesheet Description Units Rates Amount Deduction Amount
08/01/2010 02164007910 Standard 29.00 8.00 232.00 Tax 30.80
week ending 08/01/2010 02164221110 Payment of holiday 1.00 47.12 47.12 NI 18.60
date
TOTAL PAYMENTS 279.12 TOTAL DEDUCTIONS 49.40
CUMULATIVES
GROSS PAY TO DATE 9788.71
TAXABLE PAY TO DATE 9788.71
PENSION TO DATE 0.00
Units = number of hours you worked TAX TO DATE 928.60
EE’S N.I. TO DATE 639.75
Rate = your hourly pay rate
Amount = hours worked x pay rate Your average holiday 229.72
NET PAY
pay amount
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