The document discusses the new Agency Workers Regulations (AWR) that will take effect on October 1, 2011. It provides a 10 point preparation plan for businesses to get ready for the changes brought by AWR. The key points are that agency workers will be entitled to the same basic terms and conditions as direct hires after 12 weeks. It advises businesses to identify agency workers and their rights, establish terms and conditions, communicate the changes, and work with recruitment agencies to put compliance plans in place before the regulations go into effect. The goal is for businesses to make the most of the opportunities under AWR to build morale, loyalty, and equality.