NTUC Income is one of Singapore's largest insurers with over 1.8 million policyholders and $21.3 billion in total assets. It previously relied on a legacy mainframe system from the 1980s that frequently broke down, causing downtime and disrupting operations. In June 2003, Income successfully migrated to a new digital and web-based system from eBao Technology. The migration involved converting over 45 million paper documents to digital format, replacing outdated IT infrastructure, and training employees on the new system and processes. The new system provided significant benefits like real-time access to customer information, faster product launches, and improved customer service.
This paper analyzes the challenges involved with BYOD, the ways to leverage the benefits and also brings out the best practices in order to effectively utilize the BYOD trend.
Connected Service: Leveraging M2M and IoT Data to Create Proactive 1:1 Custom...Capgemini
Most companies with M2M and IoT systems analyze the data only periodically to schedule predictive maintenance. At Capgemini, we use the data generated by connected devices in real-time to create a one-to-one post-purchase dialog with the business customer or consumer.
By analyzing the condition, performance and also use of connected products like cars and machines, our ConnectedService solution can trigger real-time customer interactions in sales, customer care, and service.
By using data in this manner, we enable a new set of proactive business cases like identifying new sales opportunities, decreasing emissions, improving safety, optimizing resources, and enhancing productivity.
First presented at Dreamforce 2014 by Michael Capone, Prof. Dr. Principal Business Analyst, DCX, Capgemini.
http://www.capgemini.com/salesforce
In this article, we are highlighting the benefits of an MOS system. There are various benefits that range from streamlining your process, remote monitoring, supply chain management, alerts, control and accountabilty
Ship it 2015 UniSystems: Facilitating Document Management Compliance for the ...Uni Systems S.M.S.A.
Document management compliance responsibilities have become easier to cope with through the advent of more flexible technology. In fact, an effective document management system is capable of increasing business value, streamlining workflow and simplifying regulatory compliance. While a digital document management system cannot by itself make a business compliant, it can significantly assist in fulfilling stringent multi-regulatory rules and retention requirements. And, with the right technology, organizations can gain efficiency, improve profitability and increase productivity, all while reducing the cost of compliance.
In our presentation, we will discuss the main challenges regarding Document Management in the Maritime Industry, and we will show an Enterprise Content Management solution that sufficiently addresses these challenges via a combination of state-of-the-art technology and a document repository that supports a broad range of compliance-related regulations and standards.
How smart, connected products are transforming companies presentation (edit...Fahmy Amrillah
Information technology is revolutionizing products. Once composed solely of mechanical and electrical parts, products have become complex systems that combine hardware, sensors, data storage, microprocessors, software, and connectivity in myriad ways. These “smart, connected products”—made possible by vast improvements in processing power and device miniaturization and by the network benefits of ubiquitous wireless connectivity—have unleashed a new era of competition.
by Michael E. Porter and James E. Heppelmann
This paper analyzes the challenges involved with BYOD, the ways to leverage the benefits and also brings out the best practices in order to effectively utilize the BYOD trend.
Connected Service: Leveraging M2M and IoT Data to Create Proactive 1:1 Custom...Capgemini
Most companies with M2M and IoT systems analyze the data only periodically to schedule predictive maintenance. At Capgemini, we use the data generated by connected devices in real-time to create a one-to-one post-purchase dialog with the business customer or consumer.
By analyzing the condition, performance and also use of connected products like cars and machines, our ConnectedService solution can trigger real-time customer interactions in sales, customer care, and service.
By using data in this manner, we enable a new set of proactive business cases like identifying new sales opportunities, decreasing emissions, improving safety, optimizing resources, and enhancing productivity.
First presented at Dreamforce 2014 by Michael Capone, Prof. Dr. Principal Business Analyst, DCX, Capgemini.
http://www.capgemini.com/salesforce
In this article, we are highlighting the benefits of an MOS system. There are various benefits that range from streamlining your process, remote monitoring, supply chain management, alerts, control and accountabilty
Ship it 2015 UniSystems: Facilitating Document Management Compliance for the ...Uni Systems S.M.S.A.
Document management compliance responsibilities have become easier to cope with through the advent of more flexible technology. In fact, an effective document management system is capable of increasing business value, streamlining workflow and simplifying regulatory compliance. While a digital document management system cannot by itself make a business compliant, it can significantly assist in fulfilling stringent multi-regulatory rules and retention requirements. And, with the right technology, organizations can gain efficiency, improve profitability and increase productivity, all while reducing the cost of compliance.
In our presentation, we will discuss the main challenges regarding Document Management in the Maritime Industry, and we will show an Enterprise Content Management solution that sufficiently addresses these challenges via a combination of state-of-the-art technology and a document repository that supports a broad range of compliance-related regulations and standards.
How smart, connected products are transforming companies presentation (edit...Fahmy Amrillah
Information technology is revolutionizing products. Once composed solely of mechanical and electrical parts, products have become complex systems that combine hardware, sensors, data storage, microprocessors, software, and connectivity in myriad ways. These “smart, connected products”—made possible by vast improvements in processing power and device miniaturization and by the network benefits of ubiquitous wireless connectivity—have unleashed a new era of competition.
by Michael E. Porter and James E. Heppelmann
Modernization of NTUC IncomeCASE STUDYNTUC Income (InVannaJoy20
Modernization of NTUC Income
CASE STUDY
N
TUC Income (“Income”), one of
Singapore’s largest insurers, has over 1.8
million policy holders with total assets of
S$21.3 billion. The insurer employs about
3,400 insurance advisors and 1,200 office staff, with
the majority located across an eight-branch network.
On June 1, 2003, Income succeeded in the migra-
tion of its legacy insurance systems to a digital web-
based system. The Herculean task required not only
the upgrading of hardware and applications, it also
required Income to streamline its decade-old busi-
ness processes and IT practices.
Until a few years ago, Income’s insurance pro-
cesses were very tedious and paper-based. The entire
insurance process started with customers meeting
an agent, filling in forms and submitting documents.
The agent would then submit the forms at branches,
from where they were sent by couriers to the Office
Services department. The collection schedule could
introduce delays of two to three days. Office Services
would log documents, sort them, and then send
them to departments for underwriting. Proposals
were allocated to underwriting staff, mostly at
random. Accepted proposals were sent for print-
ing at the Computer Services department and then
redistributed. For storage, all original documents
were packed and sent to warehouses where, over
two to three days, a total of seven staff would log and
store the documents. In all, paper policies compris-
ing 45 million documents were stored in over 16,000
cartons at three warehouses. Whenever a document
needed to be retrieved, it would take about two days
to locate and ship it by courier. Refiling would again
take about two days.
In 2002, despite periodic investments to upgrade
the HP 3000 mainframe that hosted the core insur-
ance applications as well as the accounting and
management information systems, it still frequently
broke down. When a system breakdown did occur,
work had to be stopped while data was restored.
Additionally, the HP 3000 backup system could only
restore the data to the version from the previous day.
This meant that backups had to be performed at the
end of every day in a costly and tedious process, or
the company would risk losing important data. In
one of the hardware crashes, it took several months
to recover the lost data. In all, the HP 3000 system
experienced a total of three major hardware failures,
resulting in a total of six days of complete downtime.
That was not enough. The COBOL programs that
were developed in the early 1980s and maintained by
Income’s in-house IT team also broke multiple times,
halted the systems, and caused temporary interrup-
tions. In addition, the IT team found developing new
products in COBOL to be quite cumbersome and the
time taken to launch new products ranged from a
few weeks to months.
At the same time, transaction processing for
policy underwriting wa ...
“This is a business with a 24x7x365 requirement for uptime that faces more challenges
than many: there is the potential for product spoilage coupled with the need to deliver
fresh food; the high cost of real estate...
NEC Backup as a Service reduces administrative tasks, helping it departments...InteractiveNEC
Cloud solutions continue to grow not only in adoption but also in importance in customer IT strategies. In typical risk-averse practices, cloud solutions were initially used near the fringes of IT environments, delivering test and development functions far outside most of the core mission-critical workloads sustaining internal and external business operations. Likewise, customers in regulated industries such as healthcare or government were initially wary of the security and performance of services delivered from third-party data centers. These dynamics are changing rapidly, however, as both the customer and vendor behavior around cloud have matured considerably. Cloud providers have expanded their data center locations, added almost every flavor of regulatory compliance, and enhanced security capabilities. These developments have dramatically lowered the traditional barriers to cloud adoption, allowing customers in almost any industry to have at least the possibility of deploying most of their workloads through cloud delivery methods.
The Application of Information Technology in the Preparation and Presentation...IOSRJBM
Much of the activities in the preparation and presentation of financial statements are now driven by ICT. The enormous advantages (ICT) has accrued to the delivery of information and communication around the World, as well as the central role of ICT in the new global economy, means that ICT will indeed shape the dynamics of the new millennium. The role of and potential for ICTs in private and public sector accounting, auditing, investigation and reporting is enormous and cannot be over emphasized. This paper therefore assesses the types, benefits, challenges of using electronic accounting processing systems in the preparation and presentation of financial statements in Nigeria. The paper also highlights the Web based accounting system as well as the Peachtree accounting package; the Peachtree accounting package was practically illustrated and the results were presented in Spreadsheet. Secondary sources of data is mostly used. The paper concludes that the losers in this era of digital and information revolution will be organizations and professionals who fails to meet the challenges of Information and Communication Technology (ICT). Based on the findings and conclusion, the paper recommends that Accountants/Professionals should adequately equip themselves with the practical knowledge of information technology relevant in preparing and presenting financial statements.
Due by 11316 9pm PSTGiven the pieces of information provided i.docxsagarlesley
Due by 11/3/16 9pm PST
Given the pieces of information provided in Documents 1 and 2. Write a project value statement
Here is the project idea that I have chosen to go with
Look into migrating data to the cloud for a Financial Company called Sinah Financial Holdings, LLC along with building a new infrastructure for the expansion of the company.
Business Problem Statement:
Sinah Financial Holdings LLC., a thriving company has decided that the time to expand has come. With just one present location in XYZ city, growth in its industry is limited therefore the opening of branch locations in various cities has become its number one project. The firm’s current infrastructure is very small in size, only capable of supporting a small size office. The company does not currently have WAN and VPN technologies, only a local LAN through the major local ISP is in use. All backups are stored onsite with tape copies sent to a cold off site location. The databases with all financial information are stored in the local server with only one system administrator performing all major database tasks. This means for such expansion there is a need to replace or upgrade the current infrastructure to include hardware, software, and other applications. With the expansion planning, various technical problems have been identified, primary the storage and backup state for the sensitive data found within the locally managed servers and databases. Additionally security with access to such sensitive information has lacked for way too long; with this in mind more secured heighten methods are desired. Across all industries the momentum is building up to move applications to cloud computing, this is especially true for industries that retain sensitive information such as our firm. Pressure to improve efficiency, store data more securely, and cut cost has made moving an on premises infrastructure to a cloud feasible option, however the types of cloud services that are available and their characteristics (private/public/hybrid; SaaS/PaaaS) lead to unwanted disasters.
High-Level Functional Requirements:
Financial data is one of the most protected types of digital content, finding ways to store, secure and manage such in this ever changing world of computing is a challenge. Sinah Financial Holdings LLC., through a series of stakeholder meetings has identify the need to grow and significantly improve elements of its financial company through the use of current technology as well as the introduction of new solutions that comply with federal regulatory and compliance specifications. For this company’s expansion to be successful the addition of various geographically dispersed branches will require a large and fast LAN/WAN network to be accessed internally by the staff via the intranet and access from the outside by client(s) via a secure web interface. VPN capabilities for traveling and visiting staff should provide a secure connection to internal resources once auth ...
Field Data Gathering Services — A Cloud-Based ApproachSchneider Electric
Utilities today wish to facilitate the capture of asset information in the field in a way that is not only scalable but cost effective. They need a system that is simple to use, inexpensive to implement, flexible enough to meet ever-changing needs, yet also powerful enough to cover a majority of their needs with immediacy. This paper describes Schneider Electric's powerful cloud-based solution to optimize the inspection and gathering of field information.
Streamline your digital transformation for a future ready venture.LCDF
Streamline your digital transformation for a future ready venture. How the Pandemic How the pandemic impacted DACH Industries the unexpected catalyst for digital Transformation ?
Evaluating the ROI of cloud-based solutions versus on-premise software can sometimes feel a bit like comparing apples to oranges. This white paper provides an overview of the costs and savings associated with a migration to a cloud-based model, including:
- Access differences
- Hardware costs
- Ongoing maintenance, security and support
- IT staffing levels
In the last few years, the cloud has been steadily revolutionizing software delivery to corporate end-users
across multiple industries, ranging from banking to Customer Relationship Management (CRM). The
accounting profession is no exception.
Strategic Importance of Cloud Computing in the Business Organizati.docxsusanschei
Strategic Importance of Cloud Computing in the Business Organizations
Information System Infrastructure
Ramesh Ramanathan Neelathangam
University of Campbellsville
(BA63370)
Dr. Quiana Bradshaw
Abstract
Cloud computing is became a very important aspect of the business world with the tremendous increase in usage of the databases that are enabled to be available with the internet. Usage of social media, mobile commerce and e-commerce, which are public services, increased when they are linked to cloud. A $31 billion dollar growth is identified in the past five years (C. Lakshmi Devasena, 2014). Not depending on the size of the business, cloud computing has been adopted in all business types right from small to large. The importance of cloud computing and the impact of it on the business are discussed below.
Introduction: For any kind of organization to run and operate, it has to depend on various technologies and cloud computing is one amongst them which has more sophisticated features that helps the organization’s functioning much smoother. Before the cloud emerged, the organizations were depending on the traditional methods of running the applications on LAN or a computer. Cloud computing is enabled to run multiple application on a shared multi-tenant, which gave easier access to the platform. Each organization, now days, started using the cloud technology as it proved to reduce the operational costs. Being a self-service based technology, cloud computing has given easier access to the applications by logging in and to customize them to the choices of the customers and his needs (Velte, A. T., Velte, T. J., & Elsenpeter, R. C 2010).
Why did Cloud Technology Emerge: The major reason for the cloud technology to emerge is on the technical side and those reasons are explained below.
1. Rapid growth of computers and communication technologies: The growing demand in computing for technology, data communications and the computing devices were the key reasons for the cloud technology to grow and evolve.
2. Management Methodology changed: The data was stored manually on the premises, LAN or on computer by the organizations a decade ago. But when these organizations have to meet the global competency, they had to invest so much time for the improvement and development of the business and this caused the organizations to start outsourcing the IT projects, so that they get that time required to think about the business enhancements.
3. Computing capacities availability exceeded: The giant companies like Amazon and google started providing the needs of computing, and this has become the major reason for the demand of cloud computing.
Advantages of Cloud Computing in the world of business:
1. Cost effective: The services provided by the cloud computing work in pay-as-you-go style, which is a very sophisticated model, giving the option for organizations to pay only for the services they use. No additional costs incurs to the company expect the service.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
1. NTUC Income (“Income”), one of Singapore’s largest insurers, has over 1.8 million policy
holders with total assets of S$21.3 billion. The insurer employs about 3,400 insurance advisors
and 1,200 office staff, with the majority located across an eight-branch network.
On June 1, 2003, Income succeeded in the migration of its legacy insurance systems to a digital
web based system. The Herculean task required not only the upgrading of hardware and
applications, it also required Income to streamline its decade-old business processes and IT
practices. Until a few years ago, Income’s insurance processes were very tedious and paper-
based. The entire insurance process started with customers meeting an agent, filling in forms and
submitting documents.
The agent would then submit the forms at branches, from where they were sent by couriers to the
Office Services department. The collection schedule could introduce delays of two to three days.
Office Services would log documents, sort them, and then send them to departments for
underwriting. Proposals were allocated to underwriting staff, mostly at random. Accepted
proposals were sent for printing at the Computer Services department and then redistributed. For
storage, all original documents were packed and sent to warehouses where, over two to three
days, a total of seven staff would log and store the documents.
In all, paper policies comprising 45 million documents were stored in over 16,000 cartons at
three warehouses. Whenever a document needed to be retrieved, it would take about two days to
locate and ship it by courier. Refilling would again take about two days. In 2002, despite
periodic investments to upgrade the HP 3000 mainframe that hosted the core insurance
applications as well as the accounting and management information systems, it still frequently
broke down. When a system breakdown did occur, work had to be stopped while data was
restored.
Additionally, the HP 3000 backup system could only restore the data to the version from the
previous day. This meant that backups had to be performed at the end of every day in a costly
and tedious process, or the company would risk losing important data. In one of the hardware
crashes, it took several months to recover the lost data. In all, the HP 3000 system experienced a
total of three major hardware failures, resulting in a total of six days of complete downtime.
That was not enough. The COBOL programs that were developed in the early 1980s and
maintained by
Income’s in-house IT team also broke multiple times, halted the systems, and caused temporary
interruptions. In addition, the IT team found developing new products in COBOL to be quite
cumbersome and the time taken to launch new products ranged from a few weeks to months.
At the same time, transaction processing for policy underwriting was still a batch process and
information was not available to agents and advisors in real-time. As a result, when staff
processed a new customer application for motor insurance, they did not know if the applicant
was an existing customer of Income, which led to the loss of opportunities for cross-product
sales, as staff had to pass physical documents between each other and there was no means of
viewing an up-to-date report on a customer’s history on demand. Furthermore, compatibility
issues between the HP 3000 and employees’ notebooks caused ongoing problems, especially
with a rise in telecommuting.
All this changed in June 2003, when Income switched to the Java based eBao LifeSystem from
eBao Technology. The software comprised three subsystems - Policy Administration, Sales
2. Management and Supplementary Resources — and fulfilled many of the company’s
requirements, from customer orientated design to barcode technology capabilities, and the ability
to support changes in business processes. Implementation work started in September 2002 and
the project was completed in nine months. By May 2003, all the customization, data migration of
Income’s individual and group life insurance businesses and training were completed.
The new system was immediately operational on a high-availability platform. All applications
resided on two or more servers, each connected by two or more communication lines, all of
which were “load balanced.” This robust architecture minimized downtime occurrence due to
hardware or operating system failures. As part of eBao implementation, Income decided to
replace its entire IT infrastructure with a more robust, scalable architecture. For example, all
servicing branches were equipped with scanners; monitors were changed to 20 inches; PC RAM
size was upgraded to 128 MB; and new hardware and software for application servers, database
servers, web servers, and disk storage systems were installed. Furthermore, the LAN cables were
replaced with faster cables, a fiber-optic backbone, and wireless capability.
In addition, Income also revamped its business continuity and disaster-recovery plans. A real-
time hot backup disaster-recovery center was implemented, where the machines were always
running and fully operational. Data was transmitted immediately on the fly from the primary
datacenter to the backup machines’ data storage. In the event of the datacenter site becoming
unavailable, the operations could be switched quickly to the disaster recovery site without the
need to rely on restoration of previous day data.
Moving to a paperless environment, however, was not easy. Income had to throw away all paper
records, including legal paper documents. Under the new system, all documents were scanned
and stored on “trusted” storage devices - secured, reliable digital vaults that enabled strict
compliance with stringent statutory requirements. Income had to train employees who had been
accustomed to working with paper to use the eBao system and change the way they worked. As a
result of adopting eBao Life System, about 500 office staff and 3,400 insurance advisors could
access the system anytime, anywhere. Staff members who would telecommute enjoyed faster
access to information, almost as fast as those who accessed the information in the office.
This allowed Income to view a summary of each customer over different products and business
areas.
As a result, cross-selling became easier, and customer service could be improved. Simplified
workflows cut policy processing time and cost by half, and greatly reduced the time required to
design and launch new products from months to days. Additionally, the systems allowed for
online support of customers, agents and brokers