The document summarizes NTUC Income's migration from a paper-based system to a fully digital system. Some key points: [1] NTUC Income previously used outdated technologies like HP 3000 mainframes and COBOL which led to problems like being tedious, time-consuming, and prone to breakdowns. [2] In 2003, NTUC Income implemented a new digital system developed by eBao Technology called the eBao LifeSystem which was based on Java and resolved the prior problems by allowing easier access, faster information sharing, and minimized downtimes. [3] Benefits of the new system included easy accessibility, faster information sharing, income summary views, strong security, and reduced downt

1. Presented by:-
Name ID
Fazley Rabbi 1440BBA03148
Toriqul Islam 1440BBA03150
Ariful Islam 1440BBA03116
Mousfiqur Rahman Shihab 1440BBA03134
Muhaimenul Hasan Abir 1440BBA03078
Saif Reduane Nayel 1440BBA03074

2. Introduction
NTUC Income:-
NTCU income, one of Singapore’s largest insurers.
Founded: 1970
Area served: Singapore
Total asset: 32.4 billion SGD
Type of business: Cooperative

3. Q 1. What are the problems faced by Income in this case? How
were the problems resolved by the new digital system?
Problems:
 Tedious and paper-based
 Too much time and cost
 Frequently broke down (HP 3000 & COBOL)
 Space for warehouse
Problem resolved by:
 Java based eBao life system
 All application were resided
 Minimize downtime occurrence
 Better communication
eBao:
‘’Java based
software”
“Developed by eBao
technology”

4. Q 2. What types of information systems and business
processes were used by income before migrating to the fully
digital system?
Used eBao technology included:-
i. HP 3000 as mainframe
ii. COBOL programs in early 1980s
iii. Manual working
COBOL
(SOFTWARE)
Common business
oriented language
(early 1980s).
HP 3000
(Mainframe)
A huge computer made
by Hewlett-Packard
company. (1973s)

5. Q 3. Describe the information system and IT infrastructure at
income after migrating to the fully digital system.
Income migrating to the digital system in June 2003 information
system after migrating;
I. eBao technology to the java based eBao LifeSystem
II. The software comprised into three sub-system
III. “Load balanced”
Replace IT infrastructure:
 Equipped with scanner
 Change into 20 inches monitor
 Upgrade PC RAM
 New hardware & software
 Change LAN cables with faster cables
 Wireless internet

6. Q 4. What benefits did Income reap from the new
system?
 Easy accessibility
 Faster information sharing
 Income summary view
 Strong security
 Minimize downtime occurrence

7. Q 5. How well is income prepared for the future? Are the
problems described in the case likely to be repeated?
 Well prepared income
 System flexibility
 The software comprised into three sub-system
 Replaced IT infrastructure
If income constantly improves, the problem will never come
up again.

8. Thank you