The document discusses 1-800-Volunteer.org, a database used by over 100 Volunteer Centers to recruit, manage, and track volunteers, including during hurricanes Emily, Katrina, and Rita. The database is building new tools like quick registration forms and a volunteer skills search to better manage unaffiliated disaster volunteers. A new educational website helpindisaster.org will launch in April 2006. Lessons learned are that technology plans to manage volunteers need development before disasters and that a database is now essential to coordinate the increasing number of volunteers in national disaster coverage, requiring relationships between government and community groups.

1. March 22-24, 2006
Seattle, WA
Katherine Watier
Director of Marketing & Sales
1-800-Volunteer.org
Points of Light Foundation

2. Background
 Used by over 100 Volunteer Centers to
recruit, manage and track volunteers year
round and during a disaster
 Used during Hurricane Emily, Katrina & Rita
 Official Registry for Volunteers interested in
recovery efforts in AL, MS and LA

3. 1-800-Volunteer.org Now
 Build essential tools for managing
unaffiliated volunteers who appear after a
disaster
Quick registration forms – skills & availability
Ability to search database for needed skills
New educational campaign –
helpindisaster.org

4. Will be Launched
April 2006

5. Lessons Learned
 Developing plans for using technology to manage
volunteers needs to happen BEFORE disaster.
 With increasing national coverage of disasters,
volunteers can not be effectively managed without a
database.
 Coordinating volunteers requires more than
technology – relationships between federal, state
and local groups is essential.

6. Lessons Learned
 Developing plans for using technology to manage
volunteers needs to happen BEFORE disaster.
 With increasing national coverage of disasters,
volunteers can not be effectively managed without a
database.
 Coordinating volunteers requires more than
technology – relationships between federal, state
and local groups is essential.