The document discusses the Alliance of Information and Referral Services (AIRS), a professional association for community information and referral providers in the United States and Canada. AIRS holds an annual conference bringing together members from across North America. It also partners with United Way to support the 2-1-1 service, an easy to remember number that connects people with community services. The document highlights some sessions from past AIRS conferences on topics like needs assessment and using wikis for information sharing.