Six truths BtoB marketers must accept to be successful with marketing automation:
1. Marketing automation requires developing a strong process and filling marketing skills gaps.
2. Process is key - marketers must define stages of the marketing funnel and how leads will be nurtured.
3. The buying process has changed - buyers do extensive research online before engaging with sales.
4. Content is important to support buyers at each stage and overcome their objections.
5. Lead nurturing provides value to prospects and drives greater conversion than just generating leads.
6. Marketers may lack skills for deep use of automation and will need training, new hires, or an agency.
This document provides an overview of the annual fundraising seminar hosted by WDM Belgium. It includes an agenda for the day-long event, with presentations on digital fundraising and maximizing fundraising results through business intelligence, data management solutions, and consultancy services. Speakers include Beate Sørum, who will present on "Digital Fundraising - less magic, more hard work" in two parts. The document also advertises WDM Belgium's mission to help customers maximize sales and make better business decisions through data-driven insights and strategies.
The counterintuitive nature of customer experience managementGeert Martens
Beyond Philosophy is a consulting firm that helps companies improve their customer experience management. They address tough questions about defining the customer experience, understanding customer expectations, measuring the experience gaps, and ensuring employees are engaged in delivering the desired experience. Improving the customer experience can result in increased customer satisfaction, reduced costs, and higher revenues and profits for companies. The customer experience is both a rational interaction and emotional experience for customers.
Salesforce is the leading virtual application for all enterprises with a large workforce. Salesforce is one of the best online cloud system for businesses because it enables easy collaboration amongst your sales, customer service, marketing team, and much more. All of the applications offered by Salesforce are known to be the best online cloud system because it's not only easy to use, but it's also easily manageable amongst your employees. All businesses need some sort of applications to save, store, and share data and this cloud computing system allows you to track and record different types of transactions and processes that usually takes up a lot of time and reduces the amount of productivity that your workforce could be performing. By managing and tracking all of your data, you can find errors to fill throughout any downtime through innovative products that act as a digital computing solution for all your business needs. Salesforce, the best online cloud system, allows you to improve productivity, efficiency, and your bottom line. Salesforce lives up to that potential as the leading virtual sales system for support for this very reason. If your looking for the best online cloud system then you've arrived at your destination. All businesses can benefit from many of Salesforce's AppExchange programs which allows you to use any of their developed leading CRM applications to collaborate and effectively organize and retrieve data. Hands down, Salesforce is the best online cloud system for businesses. Check out the slide to see why big corporations are saying Salesforce is the best online cloud system for businesses.
To try Salesforce go here http://billionairesintraining.com/partners/salesforce/, and enter REF:SLIDESHARESF in the "Interests" box at the bottom of the page. Thank you and I look forward to doing business with you.
The document describes Ford Motor Company's talent management system which aims to attract, engage, develop, and retain top talent. It consists of several phases: pre-employment, onboarding, and re-recruitment. During pre-employment, employer branding is enhanced and candidate screening tools are used. New hires go through an onboarding process that includes e-cards, websites, and surveys. Re-recruitment efforts include tools and communication to help employees acclimate and engage over their first six months. The system uses various e-card communications at different touchpoints with candidates, new employees, and supervisors to support the talent management goals.
The document is an information packet for the 2011 Executive Customer Contact Exchange event being held March 27-29, 2011 in London. The event will bring together 60 senior customer service directors from Europe to discuss key issues related to balancing customer experience with business efficiency. Topics will include measuring customer satisfaction beyond NPS, using self-service to reduce costs while providing customer choice, and gaining a holistic view of customers through cross-channel analytics. The speaker faculty includes executives from organizations like Deutsche Telecom, Visa Europe, and NHS Direct. Unlike a traditional conference, the Exchange is invitation-only and focuses on new relationship building and benchmarking strategies through one-on-one meetings between executives and solution providers.
Six truths BtoB marketers must accept to be successful with marketing automation:
1. Marketing automation requires developing a strong process and filling marketing skills gaps.
2. Process is key - marketers must define stages of the marketing funnel and how leads will be nurtured.
3. The buying process has changed - buyers do extensive research online before engaging with sales.
4. Content is important to support buyers at each stage and overcome their objections.
5. Lead nurturing provides value to prospects and drives greater conversion than just generating leads.
6. Marketers may lack skills for deep use of automation and will need training, new hires, or an agency.
This document provides an overview of the annual fundraising seminar hosted by WDM Belgium. It includes an agenda for the day-long event, with presentations on digital fundraising and maximizing fundraising results through business intelligence, data management solutions, and consultancy services. Speakers include Beate Sørum, who will present on "Digital Fundraising - less magic, more hard work" in two parts. The document also advertises WDM Belgium's mission to help customers maximize sales and make better business decisions through data-driven insights and strategies.
The counterintuitive nature of customer experience managementGeert Martens
Beyond Philosophy is a consulting firm that helps companies improve their customer experience management. They address tough questions about defining the customer experience, understanding customer expectations, measuring the experience gaps, and ensuring employees are engaged in delivering the desired experience. Improving the customer experience can result in increased customer satisfaction, reduced costs, and higher revenues and profits for companies. The customer experience is both a rational interaction and emotional experience for customers.
Salesforce is the leading virtual application for all enterprises with a large workforce. Salesforce is one of the best online cloud system for businesses because it enables easy collaboration amongst your sales, customer service, marketing team, and much more. All of the applications offered by Salesforce are known to be the best online cloud system because it's not only easy to use, but it's also easily manageable amongst your employees. All businesses need some sort of applications to save, store, and share data and this cloud computing system allows you to track and record different types of transactions and processes that usually takes up a lot of time and reduces the amount of productivity that your workforce could be performing. By managing and tracking all of your data, you can find errors to fill throughout any downtime through innovative products that act as a digital computing solution for all your business needs. Salesforce, the best online cloud system, allows you to improve productivity, efficiency, and your bottom line. Salesforce lives up to that potential as the leading virtual sales system for support for this very reason. If your looking for the best online cloud system then you've arrived at your destination. All businesses can benefit from many of Salesforce's AppExchange programs which allows you to use any of their developed leading CRM applications to collaborate and effectively organize and retrieve data. Hands down, Salesforce is the best online cloud system for businesses. Check out the slide to see why big corporations are saying Salesforce is the best online cloud system for businesses.
To try Salesforce go here http://billionairesintraining.com/partners/salesforce/, and enter REF:SLIDESHARESF in the "Interests" box at the bottom of the page. Thank you and I look forward to doing business with you.
The document describes Ford Motor Company's talent management system which aims to attract, engage, develop, and retain top talent. It consists of several phases: pre-employment, onboarding, and re-recruitment. During pre-employment, employer branding is enhanced and candidate screening tools are used. New hires go through an onboarding process that includes e-cards, websites, and surveys. Re-recruitment efforts include tools and communication to help employees acclimate and engage over their first six months. The system uses various e-card communications at different touchpoints with candidates, new employees, and supervisors to support the talent management goals.
The document is an information packet for the 2011 Executive Customer Contact Exchange event being held March 27-29, 2011 in London. The event will bring together 60 senior customer service directors from Europe to discuss key issues related to balancing customer experience with business efficiency. Topics will include measuring customer satisfaction beyond NPS, using self-service to reduce costs while providing customer choice, and gaining a holistic view of customers through cross-channel analytics. The speaker faculty includes executives from organizations like Deutsche Telecom, Visa Europe, and NHS Direct. Unlike a traditional conference, the Exchange is invitation-only and focuses on new relationship building and benchmarking strategies through one-on-one meetings between executives and solution providers.
Rinder Corporation is a lighting equipment company with over 50 years of experience. It has 6 manufacturing facilities across India, Europe, and Colombia with over 1,150 employees. Rinder India started in 1997 and is a wholly owned subsidiary. Rinder has research and development centers in Spain and India and serves customers in motorcycles, commercial vehicles, passenger cars and more. It aims to grow its sales in India to over $5000 million by 2018 with a new plant planned for South India by 2017.
This document discusses the journey of transforming from a product-centric to a customer-centric approach. It outlines the hard aspects of the initial transformation, such as improving data quality and access. Incremental improvements were then made, like customizing data sets and implementing agile reporting. These led to positive outcomes, including gaining new partners and signing off on new data within days. However, some challenges remained, like only serving certain customer channels. Overall, the transformation resulted in better serving customers everyday and building new relationships and revenue through a more customer-centric approach.
Crystalite is a combination of two breakthrough technologies that crystallizes and protects vehicle headlamps. It forms a protective glass layer, fills pits and holes on the surface for improved light transmission. Crystalite improves scratch resistance, provides customizable crystal colors, and shields headlamps from damage while complying with regulations. The easy-to-apply product extends the life of headlamps through beautification and protection.
Smart automotive headlamp based on arrays of optical shuttersBorisLamontagne
This document discusses a smart automotive headlamp system using arrays of optical shutters based on micro-blinds smart glass technology. It summarizes a study that found existing smart glass options were not suitable for replacing mechanical headlight shutters but that micro-blinds smart glass could meet the requirements. Micro-blinds smart glass allows for patterned arrays that could enable features like independently controlled beams for various lighting functions and sending optical messages to other vehicles or infrastructure.
Robert Miller discusses lighting design and how controlling light can create interesting photographic images. He details his experience as a photographer capturing balloon explosions at high speeds and explores using light creatively in automotive design. New materials like moldable optical silicone and light shaping diffuser films allow for novel lighting approaches and visual effects that help brands express themselves. Overall, Miller advocates lighting design that focuses on the user experience and tells a good visual story.
This document discusses key aspects of customer centricity and service. It begins by defining customers and different types. It then discusses the importance of customer service and what customer centricity means. The document outlines elements of good customer service including having a positive attitude, being courteous and polite, building rapport, listening actively, and showing empathy. It also discusses what can make customers irate and tips for taking ownership when issues arise. The document closes with a story about a mother to illustrate the importance of patience and a positive attitude when serving customers.
The document provides information on LED solutions for automotive lighting, including an overview of analog and digital LED driver circuits, PWM dimming techniques, buck-boost LED driver design examples using Maxim integrated circuits, and selection guides for MCUs, CAN transceivers, voltage regulators, and peripheral components suitable for automotive LED applications. Evaluation kits are also listed from manufacturers like Texas Instruments and Maxim for testing LED driver circuits.
The document discusses injection mould development for automotive parts by Hongyi JIG Rapid Technologies Co. It provides details on 14 case studies for moulds developed for headlamps, tail lights, lenses and other parts for motorbikes and cars. For each case study, it lists the mould type, runner type, estimated mould life, materials used, lead time and other processing details. It also describes Hongyi JIG's project management and mould design services.
Advance Automotive Lighting Designs-OneRobert Miller
This document provides an overview and portfolio of lighting designs by Robert H. Miller for various automotive concepts from 2000-2010. It includes 3-sentence summaries of 13 different vehicle concepts with images of the lighting designs. Miller's portfolio showcases innovative uses of LEDs, electroluminescent lighting, light guides, and other technologies to create dramatic and customizable interior and exterior lighting designs for automakers. The document also includes a 2-page biographical profile of Robert Miller and his 15 years of experience designing lighting applications for automakers worldwide.
Demonstrating the benefits of a Customer Experience strategy & the ROI of cus...Darren Choo SlideShare
This document discusses how StarHub, a telecommunications company in Singapore, demonstrated the benefits of adopting a customer-centric strategy through their social customer relationship management (SCRM) initiatives. It provides examples of how StarHub used social listening, community engagement, idea crowdsourcing, and customer advocacy to improve customer loyalty, reduce costs, and increase brand perception. Metrics are presented showing the return on investment achieved through these SCRM programs in areas like call volume reduction and self-service adoption.
This corporate presentation from MINDA Industries provides an overview of the company and the automotive components industry in India. The document discusses MINDA's group structure, key milestones, growth over the past 5 years, industry outlook, business lines, strengths and financials. The automotive components industry in India is growing at a CAGR of 11-18% and is expected to be worth $145 billion by 2015-16, contributing significantly to India's GDP. MINDA has a diversified portfolio of products and manufacturing locations across India and overseas to capitalize on the growing industry.
The document discusses customer centricity as an alternative business model to the traditional product-centric model. It defines customer centricity as aligning a company's products and services around the current and future needs of profitable customers to maximize their lifetime financial value. The document notes that many companies claim to be customer centric but are not. It also discusses how customer centricity requires an organization-wide transformation, including changes to marketing, finance, R&D, production, sales, and front-line staff. The document concludes by reflecting on questions organizations should consider when assessing customer centricity.
This document summarizes specifications for 15 different headlamp models. It provides details on each model such as bulb type, power source, size, weight, materials, operation modes, lumens output, and features. The manufacturer, MFOPTO, invites customers to join them in "contriving lighting for the new world" and states they are waiting for customers. Additional contact information is provided at the bottom for inquiries.
LED Matrix Headlights, a new feature found in Audi A 8 and it have 3 dimensional dynamic and interactive facility. It boost our driving experience specially at night.
The document discusses retailers adopting customer centric practices. It finds that shoppers want personalized offers, loyalty programs, relevant coupons, and associates with access to customer data. Becoming customer centric can increase gross sales by 1-4% for retailers. However, retailers face challenges like shifting organizational mindsets, improving infrastructure, removing silos, and incorporating customers into strategies. The journey to customer centricity can provide impacts within a year.
The document discusses the importance of customer centricity for business success. It defines customer centricity as understanding customers through touchpoints and using that knowledge to build a customer-centric organizational culture. This allows serving customers through strategies focused on their needs rather than a company's brands. Examples are given of how companies like Taj Hotels, Singapore Airlines, and HP adopted customer-centric approaches to improve satisfaction and performance. Overall, the document advocates that gathering information about customers enables organizations to take concrete steps to prioritize customers.
igh performance Vertical Thin Film with Vias (VTFV) dies in a new and more efficient packaging for harsh environment.
The LE UW U1A4, that belongs to OSTAR Headlamp Pro family, shows a breakdown voltage of 13.3V for a current of 1A (at 85°C) and delivers up to 1000 lumens at 5600K in a “20mm x 20mm” package. These performance are obtained due to a complex packaging and assembly process, completely described in this report.
Compared with the first generation of Osram’s packaged LED for exterior automotive headlamps, the new OSTAR Headlamp Pro comes with an enhanced design to increase the corrosion robustness and, for the first time, with a remote ceramic phosphor to increase efficiency.
This reverse costing report provides an estimation of the production cost of the LE UW U1A4. It describes the overall manufacturing process and highlights key points of innovation developed by OSRAM.
More information on that report at http://www.i-micronews.com/reports/OSRAM-OSTAR-Automotive-Headlamp-Pro/14/451/
Valeo Lighting Systems From light to advanced vision technologies valeoscope ...Hugo Vallet
As one of the world’s leaders & multi-specialist in Visibility and Lighting systems, Valeo offers you:
• Full information about lighting technology, from replacement parts to diagnosis and maintenance.
• A complete aftermarket product offer with more than 2500 part numbers.
• 100% Valeo O.E. on headlamps, rearlamps, foglamps and DRL.
• A full range of Halogen and LED auxiliary lamps for passenger cars, trucks and agricultural vehicles.
• A complete range of bulbs specifically developed by Valeo for the aftermarket.
• A full range of services available: training, technical support, point of sales material, logistic services “speed, service and quality”.
Valeo Tech-Assist, the 24/7 online technical database for Valeo's spare parts: http://www.valeo-techassist.com
Access Valeo's Lighting Systems product catalogues:
• Lighting & Signalling Left-hand Drive LHD catalogue: http://www.slideshare.net/ValeoService/valeo-passenger-car-light-commerciavaleo-passenger-car-light-commercial-vehicles-lighting-signalling-left-hand-drive-catalogue-954099l-vehicles-lighting-signalling-left-hand-drive-catalogue-954099
• Lighting & Signalling Right-hand Drive RHD catalogue: http://www.slideshare.net/ValeoService/valeo-passenger-car-light-commercial-vehicles-lighting-signalling-right-hand-drive-catalogue-954098
• Cibié OSCAR Halogen & LED catalogue: http://www.slideshare.net/ValeoService/cibi-oscar-additional-headlight-range-2014-968317-english-catalogue
• Lighting & Signalling bulb catalogue: http://www.slideshare.net/ValeoService/valeo-passenger-car-lighting-signaling-bulbs-quickfinder-catalogue-954040
Discover Valeo's lighting technologies on YouTube:
• How does work BeamAtic® PremiumLED? https://youtu.be/pBA4gOtiqrk
• Today great inventors of lighting technologies work at Valeo: https://youtu.be/cREigMFVdSM
• Ready to switch to BeamAtic® PremiumLED?: https://youtu.be/izzuYvoZFxs
• Valeo Laser Lighting Technology: https://youtu.be/fSQFpWU6VhM
• Cibié OSCAR® LED auxiliary headlamp range: https://youtu.be/LT73AiBRI0w
Discover other valeoscope brochures:
• Air Conditioning: http://www.slideshare.net/ValeoService/valeo-air-conditioning-valeoscope-technical-brochure-ac-handbook-part-1-998321
• Clutch KIT4P conversion kits: http://www.slideshare.net/ValeoService/valeo-transmission-systems-clutch-kit4p-valeoscope-technical-handbook-998100
• Dual-Mass flywheel technology: http://www.slideshare.net/ValeoService/valeo-transmission-systems-dualmass-flywheel-valeoscope-product-focus-998120
• Seft-Adjusting Technology & High-Efficiency Clutches: http://www.slideshare.net/ValeoService/valeo-transmission-systems-clutch-sathec-valeoscope-product-focus-998121
• Truck brake pad diag & fit: http://www.slideshare.net/ValeoService/truck-brake-pad-fault-assessment-valeoscope-diagfit-brochure-957100
Find all Valeo's lighting & signalling spare parts on http://www.valeoservice.com
Valeo, automotive technology, naturally.
The document outlines 21 ways to innovate in the automotive industry. It discusses various types of innovation including incremental, process, red ocean, service, business model, sustainable, frugal, blue ocean, and radical innovation. It also covers open innovation through crowd sourcing, experience innovation, social innovation, supply chain innovation, and getting innovation inspiration from the past. The document is intended to provide inspiration for analyzing opportunities for innovation in the automotive sector through an engaging presentation.
Recorded webinar from Sales Benchmark Index: Designing organizational models for inside sales. Links, downloads and registration for future presentations are included.
Rinder Corporation is a lighting equipment company with over 50 years of experience. It has 6 manufacturing facilities across India, Europe, and Colombia with over 1,150 employees. Rinder India started in 1997 and is a wholly owned subsidiary. Rinder has research and development centers in Spain and India and serves customers in motorcycles, commercial vehicles, passenger cars and more. It aims to grow its sales in India to over $5000 million by 2018 with a new plant planned for South India by 2017.
This document discusses the journey of transforming from a product-centric to a customer-centric approach. It outlines the hard aspects of the initial transformation, such as improving data quality and access. Incremental improvements were then made, like customizing data sets and implementing agile reporting. These led to positive outcomes, including gaining new partners and signing off on new data within days. However, some challenges remained, like only serving certain customer channels. Overall, the transformation resulted in better serving customers everyday and building new relationships and revenue through a more customer-centric approach.
Crystalite is a combination of two breakthrough technologies that crystallizes and protects vehicle headlamps. It forms a protective glass layer, fills pits and holes on the surface for improved light transmission. Crystalite improves scratch resistance, provides customizable crystal colors, and shields headlamps from damage while complying with regulations. The easy-to-apply product extends the life of headlamps through beautification and protection.
Smart automotive headlamp based on arrays of optical shuttersBorisLamontagne
This document discusses a smart automotive headlamp system using arrays of optical shutters based on micro-blinds smart glass technology. It summarizes a study that found existing smart glass options were not suitable for replacing mechanical headlight shutters but that micro-blinds smart glass could meet the requirements. Micro-blinds smart glass allows for patterned arrays that could enable features like independently controlled beams for various lighting functions and sending optical messages to other vehicles or infrastructure.
Robert Miller discusses lighting design and how controlling light can create interesting photographic images. He details his experience as a photographer capturing balloon explosions at high speeds and explores using light creatively in automotive design. New materials like moldable optical silicone and light shaping diffuser films allow for novel lighting approaches and visual effects that help brands express themselves. Overall, Miller advocates lighting design that focuses on the user experience and tells a good visual story.
This document discusses key aspects of customer centricity and service. It begins by defining customers and different types. It then discusses the importance of customer service and what customer centricity means. The document outlines elements of good customer service including having a positive attitude, being courteous and polite, building rapport, listening actively, and showing empathy. It also discusses what can make customers irate and tips for taking ownership when issues arise. The document closes with a story about a mother to illustrate the importance of patience and a positive attitude when serving customers.
The document provides information on LED solutions for automotive lighting, including an overview of analog and digital LED driver circuits, PWM dimming techniques, buck-boost LED driver design examples using Maxim integrated circuits, and selection guides for MCUs, CAN transceivers, voltage regulators, and peripheral components suitable for automotive LED applications. Evaluation kits are also listed from manufacturers like Texas Instruments and Maxim for testing LED driver circuits.
The document discusses injection mould development for automotive parts by Hongyi JIG Rapid Technologies Co. It provides details on 14 case studies for moulds developed for headlamps, tail lights, lenses and other parts for motorbikes and cars. For each case study, it lists the mould type, runner type, estimated mould life, materials used, lead time and other processing details. It also describes Hongyi JIG's project management and mould design services.
Advance Automotive Lighting Designs-OneRobert Miller
This document provides an overview and portfolio of lighting designs by Robert H. Miller for various automotive concepts from 2000-2010. It includes 3-sentence summaries of 13 different vehicle concepts with images of the lighting designs. Miller's portfolio showcases innovative uses of LEDs, electroluminescent lighting, light guides, and other technologies to create dramatic and customizable interior and exterior lighting designs for automakers. The document also includes a 2-page biographical profile of Robert Miller and his 15 years of experience designing lighting applications for automakers worldwide.
Demonstrating the benefits of a Customer Experience strategy & the ROI of cus...Darren Choo SlideShare
This document discusses how StarHub, a telecommunications company in Singapore, demonstrated the benefits of adopting a customer-centric strategy through their social customer relationship management (SCRM) initiatives. It provides examples of how StarHub used social listening, community engagement, idea crowdsourcing, and customer advocacy to improve customer loyalty, reduce costs, and increase brand perception. Metrics are presented showing the return on investment achieved through these SCRM programs in areas like call volume reduction and self-service adoption.
This corporate presentation from MINDA Industries provides an overview of the company and the automotive components industry in India. The document discusses MINDA's group structure, key milestones, growth over the past 5 years, industry outlook, business lines, strengths and financials. The automotive components industry in India is growing at a CAGR of 11-18% and is expected to be worth $145 billion by 2015-16, contributing significantly to India's GDP. MINDA has a diversified portfolio of products and manufacturing locations across India and overseas to capitalize on the growing industry.
The document discusses customer centricity as an alternative business model to the traditional product-centric model. It defines customer centricity as aligning a company's products and services around the current and future needs of profitable customers to maximize their lifetime financial value. The document notes that many companies claim to be customer centric but are not. It also discusses how customer centricity requires an organization-wide transformation, including changes to marketing, finance, R&D, production, sales, and front-line staff. The document concludes by reflecting on questions organizations should consider when assessing customer centricity.
This document summarizes specifications for 15 different headlamp models. It provides details on each model such as bulb type, power source, size, weight, materials, operation modes, lumens output, and features. The manufacturer, MFOPTO, invites customers to join them in "contriving lighting for the new world" and states they are waiting for customers. Additional contact information is provided at the bottom for inquiries.
LED Matrix Headlights, a new feature found in Audi A 8 and it have 3 dimensional dynamic and interactive facility. It boost our driving experience specially at night.
The document discusses retailers adopting customer centric practices. It finds that shoppers want personalized offers, loyalty programs, relevant coupons, and associates with access to customer data. Becoming customer centric can increase gross sales by 1-4% for retailers. However, retailers face challenges like shifting organizational mindsets, improving infrastructure, removing silos, and incorporating customers into strategies. The journey to customer centricity can provide impacts within a year.
The document discusses the importance of customer centricity for business success. It defines customer centricity as understanding customers through touchpoints and using that knowledge to build a customer-centric organizational culture. This allows serving customers through strategies focused on their needs rather than a company's brands. Examples are given of how companies like Taj Hotels, Singapore Airlines, and HP adopted customer-centric approaches to improve satisfaction and performance. Overall, the document advocates that gathering information about customers enables organizations to take concrete steps to prioritize customers.
igh performance Vertical Thin Film with Vias (VTFV) dies in a new and more efficient packaging for harsh environment.
The LE UW U1A4, that belongs to OSTAR Headlamp Pro family, shows a breakdown voltage of 13.3V for a current of 1A (at 85°C) and delivers up to 1000 lumens at 5600K in a “20mm x 20mm” package. These performance are obtained due to a complex packaging and assembly process, completely described in this report.
Compared with the first generation of Osram’s packaged LED for exterior automotive headlamps, the new OSTAR Headlamp Pro comes with an enhanced design to increase the corrosion robustness and, for the first time, with a remote ceramic phosphor to increase efficiency.
This reverse costing report provides an estimation of the production cost of the LE UW U1A4. It describes the overall manufacturing process and highlights key points of innovation developed by OSRAM.
More information on that report at http://www.i-micronews.com/reports/OSRAM-OSTAR-Automotive-Headlamp-Pro/14/451/
Valeo Lighting Systems From light to advanced vision technologies valeoscope ...Hugo Vallet
As one of the world’s leaders & multi-specialist in Visibility and Lighting systems, Valeo offers you:
• Full information about lighting technology, from replacement parts to diagnosis and maintenance.
• A complete aftermarket product offer with more than 2500 part numbers.
• 100% Valeo O.E. on headlamps, rearlamps, foglamps and DRL.
• A full range of Halogen and LED auxiliary lamps for passenger cars, trucks and agricultural vehicles.
• A complete range of bulbs specifically developed by Valeo for the aftermarket.
• A full range of services available: training, technical support, point of sales material, logistic services “speed, service and quality”.
Valeo Tech-Assist, the 24/7 online technical database for Valeo's spare parts: http://www.valeo-techassist.com
Access Valeo's Lighting Systems product catalogues:
• Lighting & Signalling Left-hand Drive LHD catalogue: http://www.slideshare.net/ValeoService/valeo-passenger-car-light-commerciavaleo-passenger-car-light-commercial-vehicles-lighting-signalling-left-hand-drive-catalogue-954099l-vehicles-lighting-signalling-left-hand-drive-catalogue-954099
• Lighting & Signalling Right-hand Drive RHD catalogue: http://www.slideshare.net/ValeoService/valeo-passenger-car-light-commercial-vehicles-lighting-signalling-right-hand-drive-catalogue-954098
• Cibié OSCAR Halogen & LED catalogue: http://www.slideshare.net/ValeoService/cibi-oscar-additional-headlight-range-2014-968317-english-catalogue
• Lighting & Signalling bulb catalogue: http://www.slideshare.net/ValeoService/valeo-passenger-car-lighting-signaling-bulbs-quickfinder-catalogue-954040
Discover Valeo's lighting technologies on YouTube:
• How does work BeamAtic® PremiumLED? https://youtu.be/pBA4gOtiqrk
• Today great inventors of lighting technologies work at Valeo: https://youtu.be/cREigMFVdSM
• Ready to switch to BeamAtic® PremiumLED?: https://youtu.be/izzuYvoZFxs
• Valeo Laser Lighting Technology: https://youtu.be/fSQFpWU6VhM
• Cibié OSCAR® LED auxiliary headlamp range: https://youtu.be/LT73AiBRI0w
Discover other valeoscope brochures:
• Air Conditioning: http://www.slideshare.net/ValeoService/valeo-air-conditioning-valeoscope-technical-brochure-ac-handbook-part-1-998321
• Clutch KIT4P conversion kits: http://www.slideshare.net/ValeoService/valeo-transmission-systems-clutch-kit4p-valeoscope-technical-handbook-998100
• Dual-Mass flywheel technology: http://www.slideshare.net/ValeoService/valeo-transmission-systems-dualmass-flywheel-valeoscope-product-focus-998120
• Seft-Adjusting Technology & High-Efficiency Clutches: http://www.slideshare.net/ValeoService/valeo-transmission-systems-clutch-sathec-valeoscope-product-focus-998121
• Truck brake pad diag & fit: http://www.slideshare.net/ValeoService/truck-brake-pad-fault-assessment-valeoscope-diagfit-brochure-957100
Find all Valeo's lighting & signalling spare parts on http://www.valeoservice.com
Valeo, automotive technology, naturally.
The document outlines 21 ways to innovate in the automotive industry. It discusses various types of innovation including incremental, process, red ocean, service, business model, sustainable, frugal, blue ocean, and radical innovation. It also covers open innovation through crowd sourcing, experience innovation, social innovation, supply chain innovation, and getting innovation inspiration from the past. The document is intended to provide inspiration for analyzing opportunities for innovation in the automotive sector through an engaging presentation.
Recorded webinar from Sales Benchmark Index: Designing organizational models for inside sales. Links, downloads and registration for future presentations are included.
A Marketing Plan Outline from start to finish. In this presentation (Marketing 101 PowerPoint) you will learn how to create a marketing plan for any business. By Marketing by Justina 2012 www.marketingbyjustina.wordpress.com
Mr. stephen geach a case for quality (2)qualitysummit
The document summarizes key concepts from quality management literature that remind us of the importance of strategic planning, marketing mix, customer service, process management, benchmarking, change management, and results monitoring. Specifically, it discusses how:
1) Strategic planning can identify critical success factors to improve value proposition through policy deployment and continuous improvement.
2) Effective marketing mix impacts product positioning and quality value proposition.
3) Customer service designed around marketing mix can build customer relationships and satisfaction.
4) Process management identifies capabilities and benchmarking identifies competitor capabilities.
5) Involving people and monitoring results can help plan and manage effective change.
6) Quality management is prerequisite for quality products and
Senturus is a business consulting firm that specializes in corporate performance management solutions like planning, budgeting, forecasting, business intelligence, dashboards, and data warehousing. They help clients make more informed decisions, improve forecasting, and optimize business operations. Senturus has over 500 clients across many industries and delivers a minimum 10x return on investment for clients through their approach of focusing on key business areas and rapid yet complete implementation.
Aericon is a full-service digital marketing agency that provides integrated strategy, creative, and technology services to deliver results-oriented digital marketing programs. Headquartered in Boston, Aericon's services include digital marketing, social media operations, UX design, lead generation, and search engine optimization to help clients achieve goals like increasing leads, clicks, subscribers, referrals, and sales. In addition to offices in Boston and California, Aericon also has a presence in Hong Kong to serve Asia-Pacific clients.
John Kottcamp is the Chief Marketing Strategist at Ascentium, a digital marketing agency. He has over 20 years of experience in strategic marketing and has held executive roles at several large companies. Ascentium has over 600 employees, $80 million in annual revenue, and is focused on strategy, research, experience design, and measurement for its clients. Successful CMOs need to be strategic thinkers who are customer-oriented, results-focused, and able to create and manage change. However, CMOs face challenges like short job tenure and a lack of respect from other C-level executives. To be successful, CMOs must adopt a data-driven, customer-focused approach and ensure marketing efforts are measurable and aligned with
The slides remind us of several key points regarding quality and strategic planning:
1) Strategic planning can identify critical success factors that, through effective policy deployment, can lead to sustained improvement in our value proposition.
2) Effectively leveraging the marketing mix impacts product positioning and our quality value proposition.
3) Designing customer service around the marketing mix allows us to build and maintain customer relationships, leading to improved satisfaction.
4) Managing processes helps identify our capabilities, and benchmarking identifies competitors' capabilities.
5) Monitoring objectives and involving employees allows planning and managing effective change.
6) The quality and commitment of management is important to all of the above.
The document discusses plans to develop an online platform called the Cluster Hub to facilitate collaboration between student groups. It will provide features for file sharing, scheduling, group communication and interactions with corporate partners. The founders aim to acquire users across multiple university campuses. They project exponential growth in users and corporate involvement. The presentation outlines development, testing and deployment schedules for the platform's initial phases. It also provides financial projections, assumptions and an exit strategy.
Kneebone financial services presentation Kneebone Inc.
Marketing Performance Management Presentation for financial services industry. Drive new accounts by increasing your marketing effectiveness. Kneebone is a cross marketing performance software platform.
ePartners is a leading Microsoft partner that provides consulting, implementation, and support services for Microsoft business solutions. It sits on Microsoft's advisory councils and helps shape Microsoft's strategies. ePartners has received many awards and recognition from Microsoft for being one of the largest providers of Microsoft solutions. The document promotes ePartners' services and solutions that are built on Microsoft technologies to help clients achieve their business goals and get a return on their investment.
The document discusses Lima Consulting Group and their role as an implementation partner for Omniture's online marketing strategy and analytics suite in Latin America. It provides an overview of Lima's services such as online marketing strategy, website development, and integration with business software. It also summarizes Omniture's leading online marketing optimization platform, including its analytics and reporting capabilities. The presentation aims to demonstrate how Omniture's suite can help companies measure and improve their online marketing performance.
Why Marketing is Broken, and how Time to Value fixes it!edynamic
This document discusses how edynamic helps companies realize return on investment from their digital marketing investments using the Sitecore Experience Platform. It outlines edynamic's Time to Value methodology, a structured workshop and delivery offering designed to quickly harness Sitecore's capabilities. The methodology involves 4 steps - Engagement Analytics, Rules Based Personalization, Profiling & Predictive Personalization, and A/B Testing. It is intended to rapidly enable marketing optimization and deliver quick wins within 30 days to see maximum benefit and ROI from a Sitecore investment. The outcomes include a scope for marketing success, digital goals, personalization opportunities, profile definitions, and suggestions for A/B tests.
Notes Version: Revolutionize Your Direct Marketing with SocialMobile! - 10 St...Vivastream
This document discusses strategies for leveraging social networking and mobile technologies to broaden direct marketing efforts. It outlines 10 strategic revenue drivers for digital growth, including initial customer engagement, active customer participation, and word of mouth/viral marketing. It provides 24 case studies illustrating how companies have successfully applied these drivers, such as using mobile apps, social media, and customer generated content. The presentation aims to help businesses generate new revenue through Web 2.0 and mobile channels.
This document discusses strategies for managing marketing campaigns and sales leads at a company called Charleston Gas Light. It provides guidelines for setting up marketing campaigns with defined targets, costs, and metrics. It also describes processes for capturing leads from various sources, qualifying them, routing them to sales reps, and tracking their progress through the sales pipeline. Key performance metrics like conversion rates and cost per lead are discussed. The overall aim is to establish standards and visibility for marketing and sales activities and results.
Mi6 provides business development, sales, marketing, management, and training services through sales force and marketing outsourcing/co-sourcing. They apply over 100 years of combined sales expertise to help clients enhance, energize, and supplement their existing sales teams. Mi6's methodologies and processes systematically enable consistent revenue growth. They also provide global resources to help companies augment sales and growth throughout different business phases. The services include reducing costs of sales, developing go-to-market strategies, managing and training sales teams, entering new markets, setting up distribution channels, and analyzing return on investment.
This document introduces Steve Tennant and his consulting firm Tennant Consulting. The firm works with startups and growing software and internet companies. It provides a range of services including strategy, marketing, product management, alliances, and venture capital. Tennant has over 30 years of experience in roles such as programmer, analyst, product strategy director, and VP of business development. He has worked with over 300 companies and given speaking topics on entrepreneurship, market analysis, and product management.
Learning More About Saa S Strategy TuneupAccenture
The document describes Montclair Advisors' SaaS Strategy Tune-up service. The tune-up provides an analysis of a company's SaaS business model and strategy, comparing it to competitors. It identifies challenges and opportunities to improve profitability, market share, and avoid mistakes. The process involves interviews, market analysis, and delivering actionable recommendations to help companies optimize their SaaS strategy.
The Big Data Customer Intelligence ChallengeSAS FRANCE
Présentation de Nicolas Terrasse, Business Solution Manager CI, SAS France lors de la conférence EBG L’analyse visuelle des Big Data : une opportunité gagnante pour le marketing
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
Efficient PHP Development Solutions for Dynamic Web ApplicationsHarwinder Singh
Unlock the full potential of your web projects with our expert PHP development solutions. From robust backend systems to dynamic front-end interfaces, we deliver scalable, secure, and high-performance applications tailored to your needs. Trust our skilled team to transform your ideas into reality with custom PHP programming, ensuring seamless functionality and a superior user experience.
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The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
Unlock your kitchen's true potential with expert remodeling services from O'Brien Group Inc. Transform your space into a functional, modern, and luxurious haven with their experienced professionals. From layout reconfiguration to high-end upgrades, they deliver stunning results tailored to your style and needs. Visit obriengroupinc.com to elevate your kitchen's beauty and functionality today.
Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...YourLegal Accounting
Effective financial management is important for expansion and scalability in the ever-changing US business environment. White Label Bookkeeping services is an innovative solution that is becoming more and more popular among businesses. These services provide a special method for managing financial duties effectively, freeing up companies to concentrate on their main operations and growth plans. We’ll look at how White Label Bookkeeping can help US firms expand and develop in this blog.
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani case
Time and again, the business group has taken up new business ventures, each of which has allowed it to expand its horizons further and reach new heights. Even amidst the Adani CBI Investigation, the firm has always focused on improving its cement business.
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Herman Kienhuis
Presentation by Herman Kienhuis (Curiosity VC) on developments in AI, the venture capital investment landscape and Curiosity VC's approach to investing, at the alumni event of Amsterdam Business School (University of Amsterdam) on June 13, 2024 in Amsterdam.
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Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
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NPS: The Ultimate Measure
1. David is a customer experience & strategy specialist with
over 20 years experience in the business services &
outsourcing sector. He has particular expertise in
customer centric corporate & strategy development
experience in large-scale outsourcing and business
services organisations to quantify & realise value. David
is a NPS practitioner and has a degree in Social Policy
from the University of Wales and an MBA.
David O’Connor
doc@blairgowrieassociates.co.uk
Net Promoter Score – The Ultimate
Measure for Customer Loyalty
John is an operational service delivery and business
improvement specialist. He has worked within a range of
business sectors including financial services, HR, direct
mail, marketing, printing, I.T. and design. John trained
as a Six Sigma Black Belt in the U.S. in 2001 and has
delivered in excess of £15m of business savings over
the past 10 years through pragmatic change and service
improvements..
John Cronin
jac@blairgowrieassociates.co.uk
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
2. Why are traditional customer surveys inadequate?
Too Many Too Results Not Can’t Too
Questions Complex Actionable Benchmark Infrequent
3. Introducing Net Promoter Score
“On a scale of 0 to 10
how likely are you to
recommend us to a
friend or a colleague?”
“Why did you score us
this way?”
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
4. How is Net Promoter Calculated?
Net Promoter Score = % of Promoters - % of Detractors
Detractors Passives Promoters
0 1 2 3 4 5 6 7 8 9 10
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
5. A simple example
Detractors Passives Promoters
0 1 2 3 4 5 6 7 8 9 10
Net Promoter Score = % of Promoters - % of Detractors
+10% 40% 30%
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
6. Net Promoter Score is more visible now
Organisations Benchmark Net Promoter
More Organisations use Net Promoter Score
Scores
nPower
Scottish & Southern
Churchill
Virgin Media
Sky
Swiftcover
Saga
Tesco Mobile
First Direct
Apple
-80 -60 -40 -20 0 20 40 60 80
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld
Source: Satmetrix May 2011.
7. Net Promoter Best Practice – Apple Store
Detractor
Score 0-6
2011 NPS
+69%
Buy Product
Apple Store
E Mail NPS survey
Learning
Call to Action
Embedded in
retail strategy for Store Mgr
all Apple Stores calls to fix issue > 24
hrs
Promoter
Score 9-10
Benchmark
Results & metrics
with other Apple
Stores
Call to Action
Best practice
rewarded & shared
with staff
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld
Source: Satmetrix May 2011.
8. Why Net Promoter will work for you
One Simple & Results Are Can Frequent
Question Transparent Actionable Benchmark Feedback
Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.