ePartners is a leading Microsoft partner that provides consulting, implementation, and support services for Microsoft business solutions. It sits on Microsoft's advisory councils and helps shape Microsoft's strategies. ePartners has received many awards and recognition from Microsoft for being one of the largest providers of Microsoft solutions. The document promotes ePartners' services and solutions that are built on Microsoft technologies to help clients achieve their business goals and get a return on their investment.

1. forge a link
with the partner you can trust
elevate.
ePartners is widely regarded as the most experienced thought leader in
the global Microsoft Partner Channel. ePartners sits on many of Microsoft’s
Partner Advisory Councils and Software Beta Testing Groups and provides
development services directly to Microsoft. In this capacity, we are able to
champion our clients’ interests while helping shape Microsoft’s future
business and product strategies.
people. performance. profits.
United States / Headquarters
6565 N MacArthur Boulevard, Suite 950
Recognition from Microsoft Irving, TX 75039
In 2005 ePartners was the largest supplier of Microsoft business solutions 888.883.9797
in the United States. In 2004 and 2001, ePartners was recognized as the
United Kingdom / Headquarters
Microsoft Business Solutions Global Partner of the Year. In 2003 ePartners
4 Lombard Street
received the CRM Excellence Award as the largest provider of Microsoft
London, EC3V 9HD
CRM in the world. And in 2002 ePartners was awarded Microsoft’s
+44 (0) 20 7190 2848
Customer Loyalty Award.
success is in the partners you choose®
Visit our web site for more information about our solutions, to read case
20 offices in the US and UK
studies, and to find the office location nearest you.
www.epartnersolutions.com 06-EPS-019 10/06
© 2006 ePartners Incorporated. All rights reserved. ePartners is a registered trademark of ePartners Incorporated. All other products, services, or marks may be trademarks or registered trademarks of their respective owners.

2. Business success is built on vision. Determination. Intelligence.
It is also built on a firm foundation of information tools and connections
lift results
configured to make every employee an empowered worker.
Since 1992, ePartners has been giving businesses like yours the power to
reach their goals, to grow, and to discover and profit from new areas of potential.
We invite you to see how ePartners is the right partner for your success.
with software and systems engineered for your successand
The information technologies you select need to support the unique challenges
and opportunities that face your business. Your IT systems should also be
intuitive to use, making it easy for your employees to utilize them to the full.
At ePartners, we take the time to understand your business so we can devise
comprehensive solutions—solutions that are tailored to your specific industry
and processes and afford a short learning curve for your employees. We’ll
empower your workforce with the tools they need to fulfill their mission and
make better decisions, whether they work on the shop floor, at the front desk,
or in the executive suite.
The bottom line is, we’ll help you align your IT strategy with your business
objectives, driving performance improvements across your enterprise and
helping you get a fast return on your IT investment.
Our comprehensive offerings include:
> Business Consulting Services
> Financial and Business Management Solutions
> Customer Relationship Management Solutions
> Reporting and Business Intelligence Solutions
> Vertical and Industry-Specific Solutions
> Custom Software Development Services
> Software Integration and Enhancements
> Intranet, Extranet and Portal Solution Development
> Network and Technology Infrastructure Services
> Hosting and Application Management Services
> Web-based and Classroom Training Services
> Telephone, E-mail and Field Support

3. ePartners solutions are founded on market-leading Microsoft®
software, known for functionality, scalability, and rapid ROI across
the enterprise. These are powerful solutions with a familiar interface
that can take on many business challenges.
Using our development expertise, we tailor the functionality of the
Microsoft business solutions to your specific needs. We leverage our
intellectual property and third party software from our large network of
trusted independent vendors to supplement your core solution. We
make sure your state-of-the-art software and technology systems are
fully integrated so you can achieve your business objectives.
feel the power
of solutions that give you the winner’s edge
Your ePartners solution will enable you to track and manage physical resources
and finances, provide superior care for your customers, deliver increased profits
for investors and shareholders, predict business and employee needs, and
resolve your operational challenges.
“[Our experience with] the Microsoft Business Solutions
With ePartners and Microsoft, you can build your business as high as
your aspirations will go. system is a night and day difference from our previous
experience. Our people have grasped it quickly, and
Our solutions leverage the latest Microsoft applications and technologies
there isn’t a high level of frustration. This means greater
including:
productivity, greater workforce satisfaction, and high
Microsoft Dynamics AX Microsoft Windows Server System
® ™ ™
retention of valuable personnel.”
Microsoft Dynamics GP Microsoft Windows®
Brett L. Scott, Chief Financial Officer
Microsoft Dynamics CRM Microsoft Office
Irvine Biomedical, Inc.
Microsoft Dynamics SL Microsoft SharePoint®
Microsoft Dynamics NAV Microsoft .NET™

4. At ePartners we seek out the most qualified and dedicated consulting, project
create synergy
management and information technology professionals in the industry.
We invest in continuous development programs to keep our professionals
on the cutting edge of ever-changing technologies. Thus our clients have
a top-rated team of experts working on their business.
with teams that take your success personally
Consulting and Professional Services deliver
business results
Our Consulting and Professional Services organization delivers a comprehensive
service offering built upon an understanding of our clients’ strategies and
processes; the industries in which they compete; the business applications
and information technologies relevant to their businesses; the training and
development and change management techniques and tools most appropriate
for their organization; and proven project management and delivery methods,
tools and processes.
Our consulting and delivery capabilities mean that our clients can count on
ePartners to craft and deliver creative and cost-effective solutions that improve
the performance of their businesses and increase the return from their business
and technology investments.
Project Management acts as mission control
“Approaching a project that requires a complete hardware and
In order to provide the highest level of service, ePartners places certified
software change is a daunting task. You must be sure that the
project managers at the head of complex implementations. Your skilled
project management team will work to ensure that your project is staffed
technology partner you select is the best that your budget allows;
with the right resources, and is completed on time and on budget.
that’s why we chose ePartners. Following implementation, they
have continued to provide EDCO with quality service and support.” Customer Care keeps it working smoothly
Finally, your project will be backed by ePartners’ world class training and
Dean Poirier, Treasurer, Education Collaborative support. Our Customer Care Center is staffed by certified technology
for Greater Boston (EDCO) experts who are dedicated to your satisfaction and success.

5. ePartners is passionate about providing our clients with solutions that
boost productivity, show a return on investment, and over time yield total
cost of ownership (TCO) results that meet your company’s overall business
and financial performance goals.
raise expectations
for rapid return on investment and lower total cost of ownership
Methodology
We begin by guiding your company’s leadership through high-level planning
sessions in order to align your existing and planned technology spending with
your broader corporate strategies.
“We regularly see our own clients struggle with their implementation
Our business consulting services include long-range technology planning,
of tier one systems. When it came time for us to implement an
solution assessment engagements, business process improvement, and
ERP system, ePartners convinced us of the low TCO of Microsoft
post-implementation evaluation, all designed to maximize your investment
Business Solutions-Solomon (now part of Microsoft Dynamics)
and help make your business more successful.
and the upside ROI that we could expect. We still use Microsoft
Solutions
Dynamics after nine years. Microsoft and ePartners have provided
Once the requirements are clearly defined, we will assess, integrate and
technology enhancements to keep our system current, and they
deploy compatible business solutions that deliver the fastest IT investment
have enabled us to grow and provide better customer service.
payback and the lowest total cost of ownership. Not only are licensing fees
Every day our clients depend on the information and service which
more affordable, but the inherent simplicity of a Microsoft solution helps contain
implementation, customization and maintenance costs. In the end, all the core Microsoft Dynamics allows us to provide, above and beyond their
functionality is yours, at a fraction of the cost of some competing solutions. own tier one systems.”
Terry L. Richter, Owner/CFO, Unified Resources, Inc.

6. Industry solutions
Today’s business world is too complex for companies to run effectively
with their data and processes confined to separate silos. Being competitive
requires a migration to an integrated solutions approach that enables you
to have visibility into your operations across departments, and to manage
your entire organization efficiently.
ePartners has invested heavily in developing sets of software and
services that focus on industry-specific business issues and processes
not adequately addressed by other solution providers.
with precise solutions focused on your industry and role
reach higher
We offer integrated solutions for the unique needs of companies in:
> Banking and Finance
> Construction and Engineering
> Energy
> Healthcare and Medicine
> Hospitality and Travel
> Manufacturing
> Media and Telecommunications
> Non-Profit
> Retail and Wholesale
> Services
> State and Local Government
> Warehouse, Distribution and Transportation
“The integration developed by ePartners between our clinical and
Role-based solutions
financial systems has streamlined data capture at Winona Health.
ePartners provides crucial role-based solutions to help make your people
more productive in their jobs, whether they deal with customers, financials,
We’re proud of the fact that with state-of-the-art financial, human
operations, materials, or other business-critical functions. We also offer
resources and clinical systems, we unquestionably have one of the
business intelligence tools, such as digital dashboards designed to give
most advanced solutions available for community hospitals.”
your executives the facts about company performance that they need for
effective decision-making.
Michael Allen, Chief Financial Officer, Winona Health