SlideShare a Scribd company logo
Suzanne Foulk
Live! Implementation Lead
PEN Awards
2nd March 2016
Building Communities,
Encouraging Recovery
Live Project “Set the Scene”
Progress to Date
Way Forward
The Beginning….
Local Services Division had a
Care Quality Commission
Compliance visit on 15th – 17th
October 2013 … Highbury Live!
3/2/15
Millbrook Live! 26/11/15
Bassetlaw Live! 5/5/15
Live! Project team
Amy Smith Occupational Therapist
Claire Blakey Occupational Therapist
Lyndsey Jones Support Worker
Katherine Hayman Team Secretary
Engagement- All Care streams
Stakeholders
Examples of achievements
to date – Highbury
Developments of site map, newsletters, intranet site
Regular Staff Focus Groups with staff side and HR
Change Team
Events Committee (now Live Action meetings)
Monthly Open Forums
Regular Site wide events involving patients, staff, carers and wider
mental health community
Patients Councils established June 2014
Come Grow with me @ Highbury Allotment Project
Continued…
Examples of achievements
to date – Highbury
Patient led groups and individual sessions
Cross team Working - Planning Ways of Working , Participating in
Events, Craft Days.
359 Patients attended Highbury Live! Patients Activity Days since
January 2015
Options Express Patient and Volunteering café coming Spring
2016 – following patient feedback
Intensive Involvement with Trust wide Smoke Free Agenda
(October 2016)
Examples of achievements
from to date – Millbrook
Change Team established
Millbrook Live launch November 214
Patient Councils established
Staff focus groups involving staff side and HR
Events Committee established
Regular Site wide events
Patient opinion survey on dining experience
Increasing the opening of the Brookes Tea Bar
Volunteering opportunities/assessment
Examples of achievements
to date – Millbrook
Patient led sessions
Patient Activity Days
Supporting 25 Hours Activity
Leading on Every Contact Counts
(CQUIN)
Examples of achievements
to date – Bassetlaw
Bassetlaw Live launch 19/6/15
Establishment of Patient Councils
Timetable of on ward activities
Agreement for input into Carer Groups
Regular Patient Activity Days
Establishment of cross ward working
Staff focus groups
Positive Feedback
Strong partnerships with Recovery College and Involvement Teams
Ideal ward round, Patients Councils, events etc
Engaging Local Businesses
Supporting Volunteers – recovery care planning
Patients Library
Boutique Days –upcycling clothing
Pamper and Chat Sessions
Skill Acquisition Sessions
Cake decorating, gardening, moving on, healthy living,
supporting self direction
“I have been in this ward before last
year. I think there is a better feel about
the place. I am going to get involved in
the allotment as I saw this on the
notice board. It’s hard in here without
something to be able to do to keep my
mind from thinking of bad things.”
Male Patient Redwood 2,
Highbury
“Never got this last time, think Highbury
Live have been a great help and the staff feel
they have support to do more. Going out to
paint the shed this week. Want to get a new
skill for when I come home. My dad is going
to help me to set up as an odd job man.”
Male Patient Redwood 1,
Highbury
“Been in a long time, getting a lot better.
I have a paper to read now and the tea
bar is open more. I am pleased there is
a patients’Council to have my say about
the way things are on the ward.
Someone comes from the management
every time and we get to put our ideas
forward. Xmas was fun, the party and
the Xmas fayre with my sister able to
come.”
Female patient,
The Lucy wade Unit, Millbrook
“I remember this place when there was
pottery art, hairdressing and gardening.
Then that all went. It’s great this
admission I get to spruce up the
courtyard with other patients and lots of
tea and biscuits and I’ve helped it the
voluntary shop with serving and
stocktaking. I have said my bit at the
Patients’ Council and recently did a spot
of flower arranging. Don’t laugh but it
was good!”
Male Patient Orchid ward, Millbrook
“Bit newer this Bassetlaw Live. I
know about it from Highbury when I
was in there. I have been able to tell
some of the patients here about it
when I went to the Patients Council.
We had a cracking Xmas party and I
enjoyed the photography for the
calendar.”
Male Patient, B2,
Bassetlaw
“Never wanted to be in here but I am,
Patients and staff are really helpful. I
got to do some craft stuff the other
day and there was some meeting
where I went and was talking about
things I’d like to change if we could.
They listened to me and cam to tell me
what was happening. Like the
newsletter idea.”
Female, Patient B1,
Bassetlaw
Patient Feedback
SD has been an inpatient for several months at Millbrook and has a long standing
Bi-polar disorder She has a supportive family and does go out for regular visits in the
community and home but was finding these visits difficult at present. In recent weeks
she has engaged in all aspects of the Millbrook Live! Programme.
“ I feel safer here, don’t like the outside. It’s nice to come to these
things. I like talking to other people about things we all don’t like
and what we do like. I don’t like the meals and I say so. You asked
me didn’t you (Patient Dining Experience Survey). I really liked
helping make an Easter bonnet and coming down to help with the
book stall. Millbrook Live!, its on that banner. Creating a sense of
community, mmm I think it does. I like that. I’m coming down on
Tuesday to help with the tea bar. X (OT) says I am ready to be
discharged soon so I think I should try it for my confidence and
that”
The Way Forward
Ensure successful implementation of quality requirement
of 25+ hour therapeutic activities per week per patient
Support the Achievement of Every Contact Counts
CQUIN outcomes
Established programmes of ward activities on all wards
which are sustainable and relevant.
Utilising external agencies to support and maintain
recovery and wellbeing
Achieve a sense of community across all sites
Trust Intranet
Thank you for listening..
Suzanne.Foulk@notths.nhs.uk
@foulk_suzanne
Mob 07990 942884

More Related Content

What's hot

Fiona Venner
Fiona VennerFiona Venner
Fiona Venner
3GDR
 
Parallel Session 2.5.2 Focusing on the Workforce
Parallel Session 2.5.2 Focusing on the WorkforceParallel Session 2.5.2 Focusing on the Workforce
Parallel Session 2.5.2 Focusing on the Workforce
NHSScotlandEvent
 
Happy Nurse's Week 2017!!
Happy Nurse's Week 2017!!Happy Nurse's Week 2017!!
Happy Nurse's Week 2017!!
Sean Milius
 
Empangeni launch 26 oct 2015 hi res
Empangeni launch 26 oct 2015 hi resEmpangeni launch 26 oct 2015 hi res
Empangeni launch 26 oct 2015 hi res
LinelleSmith
 
Advocating For Your Care
Advocating For  Your  CareAdvocating For  Your  Care
Advocating For Your Care
Nikkilee1984
 
Copy of dementiachamp1[1]
Copy of dementiachamp1[1]Copy of dementiachamp1[1]
Copy of dementiachamp1[1]
Heidi Robertson
 
ISDH Recognition
ISDH RecognitionISDH Recognition
ISDH Recognition
Judy Buchanan
 
Stanger Launch 26 Nov 2015 - Presentation
Stanger Launch 26 Nov 2015 - PresentationStanger Launch 26 Nov 2015 - Presentation
Stanger Launch 26 Nov 2015 - Presentation
LinelleSmith
 
slideshare showcase
slideshare showcaseslideshare showcase
slideshare showcase
Qingliu1988
 
Slideshare Showcase
Slideshare ShowcaseSlideshare Showcase
Slideshare Showcase
Qingliu1988
 
Edendale Launch 27 Nov 2015 - Presentation
Edendale Launch 27 Nov 2015 - PresentationEdendale Launch 27 Nov 2015 - Presentation
Edendale Launch 27 Nov 2015 - Presentation
LinelleSmith
 
CV Arts
CV ArtsCV Arts
CV Arts
Sarah Jackson
 
Shaizen prasla 123
Shaizen prasla 123Shaizen prasla 123
Shaizen prasla 123
shaizen2prasla
 
Newcastle Launch Presentation
Newcastle Launch PresentationNewcastle Launch Presentation
Newcastle Launch Presentation
LinelleSmith
 
How to Become a Hospice Volunteer
How to Become a Hospice VolunteerHow to Become a Hospice Volunteer
How to Become a Hospice Volunteer
Stephanie Joseph
 
Hospice Volunteer Programs
Hospice Volunteer ProgramsHospice Volunteer Programs
Hospice Volunteer Programs
jkenterprises
 
Food & Friends Final Deliverables
Food & Friends Final DeliverablesFood & Friends Final Deliverables
Food & Friends Final Deliverables
Stephanie Sanata
 
My mother puts peanut butter in the freezer and forgets to change her clothes
My mother puts peanut butter in the freezer and forgets to change her clothesMy mother puts peanut butter in the freezer and forgets to change her clothes
My mother puts peanut butter in the freezer and forgets to change her clothes
Annette Kurman, APR, MBA, BSN
 
Pre-Physical Therapy Documents
Pre-Physical Therapy DocumentsPre-Physical Therapy Documents
Pre-Physical Therapy Documents
skcampbe
 
Quality Forum 2015 MHA CYMH Pemberton
Quality Forum 2015 MHA CYMH PembertonQuality Forum 2015 MHA CYMH Pemberton
Quality Forum 2015 MHA CYMH Pemberton
Selina Tsang
 

What's hot (20)

Fiona Venner
Fiona VennerFiona Venner
Fiona Venner
 
Parallel Session 2.5.2 Focusing on the Workforce
Parallel Session 2.5.2 Focusing on the WorkforceParallel Session 2.5.2 Focusing on the Workforce
Parallel Session 2.5.2 Focusing on the Workforce
 
Happy Nurse's Week 2017!!
Happy Nurse's Week 2017!!Happy Nurse's Week 2017!!
Happy Nurse's Week 2017!!
 
Empangeni launch 26 oct 2015 hi res
Empangeni launch 26 oct 2015 hi resEmpangeni launch 26 oct 2015 hi res
Empangeni launch 26 oct 2015 hi res
 
Advocating For Your Care
Advocating For  Your  CareAdvocating For  Your  Care
Advocating For Your Care
 
Copy of dementiachamp1[1]
Copy of dementiachamp1[1]Copy of dementiachamp1[1]
Copy of dementiachamp1[1]
 
ISDH Recognition
ISDH RecognitionISDH Recognition
ISDH Recognition
 
Stanger Launch 26 Nov 2015 - Presentation
Stanger Launch 26 Nov 2015 - PresentationStanger Launch 26 Nov 2015 - Presentation
Stanger Launch 26 Nov 2015 - Presentation
 
slideshare showcase
slideshare showcaseslideshare showcase
slideshare showcase
 
Slideshare Showcase
Slideshare ShowcaseSlideshare Showcase
Slideshare Showcase
 
Edendale Launch 27 Nov 2015 - Presentation
Edendale Launch 27 Nov 2015 - PresentationEdendale Launch 27 Nov 2015 - Presentation
Edendale Launch 27 Nov 2015 - Presentation
 
CV Arts
CV ArtsCV Arts
CV Arts
 
Shaizen prasla 123
Shaizen prasla 123Shaizen prasla 123
Shaizen prasla 123
 
Newcastle Launch Presentation
Newcastle Launch PresentationNewcastle Launch Presentation
Newcastle Launch Presentation
 
How to Become a Hospice Volunteer
How to Become a Hospice VolunteerHow to Become a Hospice Volunteer
How to Become a Hospice Volunteer
 
Hospice Volunteer Programs
Hospice Volunteer ProgramsHospice Volunteer Programs
Hospice Volunteer Programs
 
Food & Friends Final Deliverables
Food & Friends Final DeliverablesFood & Friends Final Deliverables
Food & Friends Final Deliverables
 
My mother puts peanut butter in the freezer and forgets to change her clothes
My mother puts peanut butter in the freezer and forgets to change her clothesMy mother puts peanut butter in the freezer and forgets to change her clothes
My mother puts peanut butter in the freezer and forgets to change her clothes
 
Pre-Physical Therapy Documents
Pre-Physical Therapy DocumentsPre-Physical Therapy Documents
Pre-Physical Therapy Documents
 
Quality Forum 2015 MHA CYMH Pemberton
Quality Forum 2015 MHA CYMH PembertonQuality Forum 2015 MHA CYMH Pemberton
Quality Forum 2015 MHA CYMH Pemberton
 

Similar to Nottinghamshire Healthcare NHS Foundation Trust- The live project: building communities, encouraging recovery- PEN 2015

Tier 4 Information for Service Users
Tier 4 Information for Service UsersTier 4 Information for Service Users
Tier 4 Information for Service Users
Sianne Donovan
 
It was never really about the money
It was never really about the moneyIt was never really about the money
It was never really about the money
Citizen Network
 
Southwark CCG- Developing care coordination with people with multiple long te...
Southwark CCG- Developing care coordination with people with multiple long te...Southwark CCG- Developing care coordination with people with multiple long te...
Southwark CCG- Developing care coordination with people with multiple long te...
RuthEvansPEN
 
JulieHarrington 15 01 cv
JulieHarrington 15 01 cvJulieHarrington 15 01 cv
JulieHarrington 15 01 cv
Julie Harrington
 
Your Way in Action
Your Way in ActionYour Way in Action
Your Way in Action
Johanna Wilson
 
Electronic portfolio dalton
Electronic portfolio daltonElectronic portfolio dalton
Electronic portfolio dalton
dgent2123
 
workshop presentation patient reviewers final(3)
workshop presentation patient reviewers final(3)workshop presentation patient reviewers final(3)
workshop presentation patient reviewers final(3)
Dr Sarah Markham
 
Capital C Event Summary
Capital C Event SummaryCapital C Event Summary
Capital C Event Summary
Swarm
 
Open, responsive and online, pop up uni, 1pm, 3 september 2015
Open, responsive and online, pop up uni, 1pm, 3 september 2015Open, responsive and online, pop up uni, 1pm, 3 september 2015
Open, responsive and online, pop up uni, 1pm, 3 september 2015
NHS England
 
Family Support Services (WS38)
Family Support Services (WS38)Family Support Services (WS38)
Family Support Services (WS38)
Iriss
 
Drake presentation revised (2)
Drake presentation revised (2)Drake presentation revised (2)
Drake presentation revised (2)
HOPE worldwide
 
Final '10
Final '10Final '10
Final '10
Morgan Kuckelman
 
Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...
Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...
Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...
Western Australian Association for Mental Health
 
The NHS Five Year Plan-Simon Gillespie and Karen Smith presentation
The NHS Five Year Plan-Simon Gillespie and Karen Smith presentationThe NHS Five Year Plan-Simon Gillespie and Karen Smith presentation
The NHS Five Year Plan-Simon Gillespie and Karen Smith presentation
mckenln
 
Dr Joanna Elverson and Lynne Young
Dr Joanna Elverson and Lynne YoungDr Joanna Elverson and Lynne Young
Dr Joanna Elverson and Lynne Young
St Oswald's Hospice
 
Volunteer Recruitment PP
Volunteer Recruitment PPVolunteer Recruitment PP
Volunteer Recruitment PP
Kristiana Donahue
 
Follow up from_the_perspective_of_parent_group_hidaya_alawi
Follow up from_the_perspective_of_parent_group_hidaya_alawiFollow up from_the_perspective_of_parent_group_hidaya_alawi
Follow up from_the_perspective_of_parent_group_hidaya_alawi
IFsbh
 
Nhs Essay Examples
Nhs Essay ExamplesNhs Essay Examples
Community impact of the towards patient centered addiction care project
Community impact of the towards patient centered addiction care projectCommunity impact of the towards patient centered addiction care project
Community impact of the towards patient centered addiction care project
AIDSCalgary
 
RIWC_PARA_A046 Autonomy with Life Limiting Conditions
RIWC_PARA_A046 Autonomy with Life Limiting ConditionsRIWC_PARA_A046 Autonomy with Life Limiting Conditions
RIWC_PARA_A046 Autonomy with Life Limiting Conditions
Marco Muscroft
 

Similar to Nottinghamshire Healthcare NHS Foundation Trust- The live project: building communities, encouraging recovery- PEN 2015 (20)

Tier 4 Information for Service Users
Tier 4 Information for Service UsersTier 4 Information for Service Users
Tier 4 Information for Service Users
 
It was never really about the money
It was never really about the moneyIt was never really about the money
It was never really about the money
 
Southwark CCG- Developing care coordination with people with multiple long te...
Southwark CCG- Developing care coordination with people with multiple long te...Southwark CCG- Developing care coordination with people with multiple long te...
Southwark CCG- Developing care coordination with people with multiple long te...
 
JulieHarrington 15 01 cv
JulieHarrington 15 01 cvJulieHarrington 15 01 cv
JulieHarrington 15 01 cv
 
Your Way in Action
Your Way in ActionYour Way in Action
Your Way in Action
 
Electronic portfolio dalton
Electronic portfolio daltonElectronic portfolio dalton
Electronic portfolio dalton
 
workshop presentation patient reviewers final(3)
workshop presentation patient reviewers final(3)workshop presentation patient reviewers final(3)
workshop presentation patient reviewers final(3)
 
Capital C Event Summary
Capital C Event SummaryCapital C Event Summary
Capital C Event Summary
 
Open, responsive and online, pop up uni, 1pm, 3 september 2015
Open, responsive and online, pop up uni, 1pm, 3 september 2015Open, responsive and online, pop up uni, 1pm, 3 september 2015
Open, responsive and online, pop up uni, 1pm, 3 september 2015
 
Family Support Services (WS38)
Family Support Services (WS38)Family Support Services (WS38)
Family Support Services (WS38)
 
Drake presentation revised (2)
Drake presentation revised (2)Drake presentation revised (2)
Drake presentation revised (2)
 
Final '10
Final '10Final '10
Final '10
 
Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...
Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...
Dr Sheila Mortimer Jones - Staff Perspectives of the Innovative Open Borders ...
 
The NHS Five Year Plan-Simon Gillespie and Karen Smith presentation
The NHS Five Year Plan-Simon Gillespie and Karen Smith presentationThe NHS Five Year Plan-Simon Gillespie and Karen Smith presentation
The NHS Five Year Plan-Simon Gillespie and Karen Smith presentation
 
Dr Joanna Elverson and Lynne Young
Dr Joanna Elverson and Lynne YoungDr Joanna Elverson and Lynne Young
Dr Joanna Elverson and Lynne Young
 
Volunteer Recruitment PP
Volunteer Recruitment PPVolunteer Recruitment PP
Volunteer Recruitment PP
 
Follow up from_the_perspective_of_parent_group_hidaya_alawi
Follow up from_the_perspective_of_parent_group_hidaya_alawiFollow up from_the_perspective_of_parent_group_hidaya_alawi
Follow up from_the_perspective_of_parent_group_hidaya_alawi
 
Nhs Essay Examples
Nhs Essay ExamplesNhs Essay Examples
Nhs Essay Examples
 
Community impact of the towards patient centered addiction care project
Community impact of the towards patient centered addiction care projectCommunity impact of the towards patient centered addiction care project
Community impact of the towards patient centered addiction care project
 
RIWC_PARA_A046 Autonomy with Life Limiting Conditions
RIWC_PARA_A046 Autonomy with Life Limiting ConditionsRIWC_PARA_A046 Autonomy with Life Limiting Conditions
RIWC_PARA_A046 Autonomy with Life Limiting Conditions
 

More from RuthEvansPEN

Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...
Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...
Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...
RuthEvansPEN
 
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...
RuthEvansPEN
 
Northampton General Hospital NHS Trust- Meet the matron- PEN 2017
Northampton General Hospital NHS Trust- Meet the matron- PEN 2017Northampton General Hospital NHS Trust- Meet the matron- PEN 2017
Northampton General Hospital NHS Trust- Meet the matron- PEN 2017
RuthEvansPEN
 
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
RuthEvansPEN
 
Great Ormond Street Hospital- Patient experience team of the year including P...
Great Ormond Street Hospital- Patient experience team of the year including P...Great Ormond Street Hospital- Patient experience team of the year including P...
Great Ormond Street Hospital- Patient experience team of the year including P...
RuthEvansPEN
 
Cardiff and Vale University Health Board- Cardiff and Vale patient experience...
Cardiff and Vale University Health Board- Cardiff and Vale patient experience...Cardiff and Vale University Health Board- Cardiff and Vale patient experience...
Cardiff and Vale University Health Board- Cardiff and Vale patient experience...
RuthEvansPEN
 
Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017
Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017
Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017
RuthEvansPEN
 
Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017
Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017
Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017
RuthEvansPEN
 
Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017
Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017
Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017
RuthEvansPEN
 
Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017
Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017
Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017
RuthEvansPEN
 
Investing in Children- Type 1 kidz- PEN 2017
Investing in Children- Type 1 kidz- PEN 2017Investing in Children- Type 1 kidz- PEN 2017
Investing in Children- Type 1 kidz- PEN 2017
RuthEvansPEN
 
Virgin Care- Feel the difference- PEN 2017
Virgin Care- Feel the difference- PEN 2017Virgin Care- Feel the difference- PEN 2017
Virgin Care- Feel the difference- PEN 2017
RuthEvansPEN
 
Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...
Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...
Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...
RuthEvansPEN
 
Healthwatch Essex- 555 model of engagement- PEN 2017
Healthwatch Essex- 555 model of engagement- PEN 2017Healthwatch Essex- 555 model of engagement- PEN 2017
Healthwatch Essex- 555 model of engagement- PEN 2017
RuthEvansPEN
 
Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...
Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...
Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...
RuthEvansPEN
 
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
RuthEvansPEN
 
Dudley Group NHS Foundation Trust- Improving the experience of patients with ...
Dudley Group NHS Foundation Trust- Improving the experience of patients with ...Dudley Group NHS Foundation Trust- Improving the experience of patients with ...
Dudley Group NHS Foundation Trust- Improving the experience of patients with ...
RuthEvansPEN
 
Milton Keynes University Hospital- Peer to peer listening service- PEN 2017
Milton Keynes University Hospital- Peer to peer listening service- PEN 2017Milton Keynes University Hospital- Peer to peer listening service- PEN 2017
Milton Keynes University Hospital- Peer to peer listening service- PEN 2017
RuthEvansPEN
 
Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...
Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...
Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...
RuthEvansPEN
 
Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...
Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...
Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...
RuthEvansPEN
 

More from RuthEvansPEN (20)

Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...
Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...
Dr Louca-Mai Brady- Rhetoric to reality: embedding young people's participati...
 
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement an...
 
Northampton General Hospital NHS Trust- Meet the matron- PEN 2017
Northampton General Hospital NHS Trust- Meet the matron- PEN 2017Northampton General Hospital NHS Trust- Meet the matron- PEN 2017
Northampton General Hospital NHS Trust- Meet the matron- PEN 2017
 
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
 
Great Ormond Street Hospital- Patient experience team of the year including P...
Great Ormond Street Hospital- Patient experience team of the year including P...Great Ormond Street Hospital- Patient experience team of the year including P...
Great Ormond Street Hospital- Patient experience team of the year including P...
 
Cardiff and Vale University Health Board- Cardiff and Vale patient experience...
Cardiff and Vale University Health Board- Cardiff and Vale patient experience...Cardiff and Vale University Health Board- Cardiff and Vale patient experience...
Cardiff and Vale University Health Board- Cardiff and Vale patient experience...
 
Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017
Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017
Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017
 
Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017
Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017
Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017
 
Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017
Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017
Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017
 
Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017
Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017
Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017
 
Investing in Children- Type 1 kidz- PEN 2017
Investing in Children- Type 1 kidz- PEN 2017Investing in Children- Type 1 kidz- PEN 2017
Investing in Children- Type 1 kidz- PEN 2017
 
Virgin Care- Feel the difference- PEN 2017
Virgin Care- Feel the difference- PEN 2017Virgin Care- Feel the difference- PEN 2017
Virgin Care- Feel the difference- PEN 2017
 
Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...
Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...
Ipswich Hospital NHS Trust- Involving patient leaders in human factors traini...
 
Healthwatch Essex- 555 model of engagement- PEN 2017
Healthwatch Essex- 555 model of engagement- PEN 2017Healthwatch Essex- 555 model of engagement- PEN 2017
Healthwatch Essex- 555 model of engagement- PEN 2017
 
Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...
Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...
Northumbria Healthcare Trust- Introducing a birth reflection pathway in mater...
 
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN...
 
Dudley Group NHS Foundation Trust- Improving the experience of patients with ...
Dudley Group NHS Foundation Trust- Improving the experience of patients with ...Dudley Group NHS Foundation Trust- Improving the experience of patients with ...
Dudley Group NHS Foundation Trust- Improving the experience of patients with ...
 
Milton Keynes University Hospital- Peer to peer listening service- PEN 2017
Milton Keynes University Hospital- Peer to peer listening service- PEN 2017Milton Keynes University Hospital- Peer to peer listening service- PEN 2017
Milton Keynes University Hospital- Peer to peer listening service- PEN 2017
 
Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...
Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...
Gloucestershire Hospitals NHS Foundation Trust- Small steps big changes- PEN ...
 
Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...
Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...
Manchester University NHS FT- IQP: a firm foundation for an accreditation sch...
 

Recently uploaded

Fit to Fly PCR Covid Testing at our Clinic Near You
Fit to Fly PCR Covid Testing at our Clinic Near YouFit to Fly PCR Covid Testing at our Clinic Near You
Fit to Fly PCR Covid Testing at our Clinic Near You
NX Healthcare
 
The Importance of Black Women Understanding the Chemicals in Their Personal C...
The Importance of Black Women Understanding the Chemicals in Their Personal C...The Importance of Black Women Understanding the Chemicals in Their Personal C...
The Importance of Black Women Understanding the Chemicals in Their Personal C...
bkling
 
EXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdfEXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdf
Madhusmita Sahoo
 
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
Aditi Jagtap Pune
 
English Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptxEnglish Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptx
MatSouthwell1
 
Solution manual for managerial accounting 18th edition by ray garrison eric n...
Solution manual for managerial accounting 18th edition by ray garrison eric n...Solution manual for managerial accounting 18th edition by ray garrison eric n...
Solution manual for managerial accounting 18th edition by ray garrison eric n...
rightmanforbloodline
 
Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa AjmanLuxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
Malayali Kerala Spa Ajman
 
Research, Monitoring and Evaluation, in Public Health
Research, Monitoring and Evaluation, in Public HealthResearch, Monitoring and Evaluation, in Public Health
Research, Monitoring and Evaluation, in Public Health
aghedogodday
 
Know Latest Hiranandani Hospital Powai News.pdf
Know Latest Hiranandani Hospital Powai News.pdfKnow Latest Hiranandani Hospital Powai News.pdf
Know Latest Hiranandani Hospital Powai News.pdf
Dr. Sujit Chatterjee CEO Hiranandani Hospital
 
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPT
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPTNURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPT
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPT
blessyjannu21
 
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa AjmanFriendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
Malayali Kerala Spa Ajman
 
Health Tech Market Intelligence Prelim Questions -
Health Tech Market Intelligence Prelim Questions -Health Tech Market Intelligence Prelim Questions -
Health Tech Market Intelligence Prelim Questions -
Gokul Rangarajan
 
nurs fpx 4050 assessment 4 final care coordination plan.pdf
nurs fpx 4050 assessment 4 final care coordination plan.pdfnurs fpx 4050 assessment 4 final care coordination plan.pdf
nurs fpx 4050 assessment 4 final care coordination plan.pdf
Carolyn Harker
 
Test bank advanced health assessment and differential diagnosis essentials fo...
Test bank advanced health assessment and differential diagnosis essentials fo...Test bank advanced health assessment and differential diagnosis essentials fo...
Test bank advanced health assessment and differential diagnosis essentials fo...
rightmanforbloodline
 
Columbia毕业证书退学办理
Columbia毕业证书退学办理Columbia毕业证书退学办理
Columbia毕业证书退学办理
ozcot
 
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
Santhosh Raj
 
Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...
rightmanforbloodline
 
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
5sj7jxf7
 
Electrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdfElectrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdf
Elackkiya Balamurugan
 
Top 5 Benefits of Cancer Registry Services
Top 5 Benefits of Cancer Registry ServicesTop 5 Benefits of Cancer Registry Services
Top 5 Benefits of Cancer Registry Services
Cardiac Registry Support
 

Recently uploaded (20)

Fit to Fly PCR Covid Testing at our Clinic Near You
Fit to Fly PCR Covid Testing at our Clinic Near YouFit to Fly PCR Covid Testing at our Clinic Near You
Fit to Fly PCR Covid Testing at our Clinic Near You
 
The Importance of Black Women Understanding the Chemicals in Their Personal C...
The Importance of Black Women Understanding the Chemicals in Their Personal C...The Importance of Black Women Understanding the Chemicals in Their Personal C...
The Importance of Black Women Understanding the Chemicals in Their Personal C...
 
EXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdfEXAMINATION OF HUMAN URINE AND FAECES.pdf
EXAMINATION OF HUMAN URINE AND FAECES.pdf
 
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
Daughter's of Dr Ranjit Jagtap (Poulami & Aditi)
 
English Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptxEnglish Drug and Alcohol Commissioners June 2024.pptx
English Drug and Alcohol Commissioners June 2024.pptx
 
Solution manual for managerial accounting 18th edition by ray garrison eric n...
Solution manual for managerial accounting 18th edition by ray garrison eric n...Solution manual for managerial accounting 18th edition by ray garrison eric n...
Solution manual for managerial accounting 18th edition by ray garrison eric n...
 
Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa AjmanLuxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
Luxury Massage Experience at Affordable Rate - Malayali Kerala Spa Ajman
 
Research, Monitoring and Evaluation, in Public Health
Research, Monitoring and Evaluation, in Public HealthResearch, Monitoring and Evaluation, in Public Health
Research, Monitoring and Evaluation, in Public Health
 
Know Latest Hiranandani Hospital Powai News.pdf
Know Latest Hiranandani Hospital Powai News.pdfKnow Latest Hiranandani Hospital Powai News.pdf
Know Latest Hiranandani Hospital Powai News.pdf
 
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPT
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPTNURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPT
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPT
 
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa AjmanFriendly Massage in Ajman - Malayali Kerala Spa Ajman
Friendly Massage in Ajman - Malayali Kerala Spa Ajman
 
Health Tech Market Intelligence Prelim Questions -
Health Tech Market Intelligence Prelim Questions -Health Tech Market Intelligence Prelim Questions -
Health Tech Market Intelligence Prelim Questions -
 
nurs fpx 4050 assessment 4 final care coordination plan.pdf
nurs fpx 4050 assessment 4 final care coordination plan.pdfnurs fpx 4050 assessment 4 final care coordination plan.pdf
nurs fpx 4050 assessment 4 final care coordination plan.pdf
 
Test bank advanced health assessment and differential diagnosis essentials fo...
Test bank advanced health assessment and differential diagnosis essentials fo...Test bank advanced health assessment and differential diagnosis essentials fo...
Test bank advanced health assessment and differential diagnosis essentials fo...
 
Columbia毕业证书退学办理
Columbia毕业证书退学办理Columbia毕业证书退学办理
Columbia毕业证书退学办理
 
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
05 CLINICAL AUDIT-ORTHO done at a peripheral.pptx
 
Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...Test bank clinical nursing skills a concept based approach 4e pearson educati...
Test bank clinical nursing skills a concept based approach 4e pearson educati...
 
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
1比1制作(uofm毕业证书)美国密歇根大学毕业证学位证书原版一模一样
 
Electrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdfElectrocardiogram_20240614_173859_0000.pdf
Electrocardiogram_20240614_173859_0000.pdf
 
Top 5 Benefits of Cancer Registry Services
Top 5 Benefits of Cancer Registry ServicesTop 5 Benefits of Cancer Registry Services
Top 5 Benefits of Cancer Registry Services
 

Nottinghamshire Healthcare NHS Foundation Trust- The live project: building communities, encouraging recovery- PEN 2015

  • 1. Suzanne Foulk Live! Implementation Lead PEN Awards 2nd March 2016 Building Communities, Encouraging Recovery
  • 2. Live Project “Set the Scene” Progress to Date Way Forward
  • 3. The Beginning…. Local Services Division had a Care Quality Commission Compliance visit on 15th – 17th October 2013 … Highbury Live! 3/2/15 Millbrook Live! 26/11/15 Bassetlaw Live! 5/5/15
  • 4. Live! Project team Amy Smith Occupational Therapist Claire Blakey Occupational Therapist Lyndsey Jones Support Worker Katherine Hayman Team Secretary
  • 7. Examples of achievements to date – Highbury Developments of site map, newsletters, intranet site Regular Staff Focus Groups with staff side and HR Change Team Events Committee (now Live Action meetings) Monthly Open Forums Regular Site wide events involving patients, staff, carers and wider mental health community Patients Councils established June 2014 Come Grow with me @ Highbury Allotment Project Continued…
  • 8. Examples of achievements to date – Highbury Patient led groups and individual sessions Cross team Working - Planning Ways of Working , Participating in Events, Craft Days. 359 Patients attended Highbury Live! Patients Activity Days since January 2015 Options Express Patient and Volunteering café coming Spring 2016 – following patient feedback Intensive Involvement with Trust wide Smoke Free Agenda (October 2016)
  • 9. Examples of achievements from to date – Millbrook Change Team established Millbrook Live launch November 214 Patient Councils established Staff focus groups involving staff side and HR Events Committee established Regular Site wide events Patient opinion survey on dining experience Increasing the opening of the Brookes Tea Bar Volunteering opportunities/assessment
  • 10. Examples of achievements to date – Millbrook Patient led sessions Patient Activity Days Supporting 25 Hours Activity Leading on Every Contact Counts (CQUIN)
  • 11. Examples of achievements to date – Bassetlaw Bassetlaw Live launch 19/6/15 Establishment of Patient Councils Timetable of on ward activities Agreement for input into Carer Groups Regular Patient Activity Days Establishment of cross ward working Staff focus groups
  • 12. Positive Feedback Strong partnerships with Recovery College and Involvement Teams Ideal ward round, Patients Councils, events etc Engaging Local Businesses Supporting Volunteers – recovery care planning Patients Library Boutique Days –upcycling clothing Pamper and Chat Sessions Skill Acquisition Sessions Cake decorating, gardening, moving on, healthy living, supporting self direction
  • 13. “I have been in this ward before last year. I think there is a better feel about the place. I am going to get involved in the allotment as I saw this on the notice board. It’s hard in here without something to be able to do to keep my mind from thinking of bad things.” Male Patient Redwood 2, Highbury “Never got this last time, think Highbury Live have been a great help and the staff feel they have support to do more. Going out to paint the shed this week. Want to get a new skill for when I come home. My dad is going to help me to set up as an odd job man.” Male Patient Redwood 1, Highbury
  • 14. “Been in a long time, getting a lot better. I have a paper to read now and the tea bar is open more. I am pleased there is a patients’Council to have my say about the way things are on the ward. Someone comes from the management every time and we get to put our ideas forward. Xmas was fun, the party and the Xmas fayre with my sister able to come.” Female patient, The Lucy wade Unit, Millbrook “I remember this place when there was pottery art, hairdressing and gardening. Then that all went. It’s great this admission I get to spruce up the courtyard with other patients and lots of tea and biscuits and I’ve helped it the voluntary shop with serving and stocktaking. I have said my bit at the Patients’ Council and recently did a spot of flower arranging. Don’t laugh but it was good!” Male Patient Orchid ward, Millbrook
  • 15. “Bit newer this Bassetlaw Live. I know about it from Highbury when I was in there. I have been able to tell some of the patients here about it when I went to the Patients Council. We had a cracking Xmas party and I enjoyed the photography for the calendar.” Male Patient, B2, Bassetlaw “Never wanted to be in here but I am, Patients and staff are really helpful. I got to do some craft stuff the other day and there was some meeting where I went and was talking about things I’d like to change if we could. They listened to me and cam to tell me what was happening. Like the newsletter idea.” Female, Patient B1, Bassetlaw
  • 16. Patient Feedback SD has been an inpatient for several months at Millbrook and has a long standing Bi-polar disorder She has a supportive family and does go out for regular visits in the community and home but was finding these visits difficult at present. In recent weeks she has engaged in all aspects of the Millbrook Live! Programme. “ I feel safer here, don’t like the outside. It’s nice to come to these things. I like talking to other people about things we all don’t like and what we do like. I don’t like the meals and I say so. You asked me didn’t you (Patient Dining Experience Survey). I really liked helping make an Easter bonnet and coming down to help with the book stall. Millbrook Live!, its on that banner. Creating a sense of community, mmm I think it does. I like that. I’m coming down on Tuesday to help with the tea bar. X (OT) says I am ready to be discharged soon so I think I should try it for my confidence and that”
  • 17. The Way Forward Ensure successful implementation of quality requirement of 25+ hour therapeutic activities per week per patient Support the Achievement of Every Contact Counts CQUIN outcomes Established programmes of ward activities on all wards which are sustainable and relevant. Utilising external agencies to support and maintain recovery and wellbeing Achieve a sense of community across all sites
  • 19. Thank you for listening.. Suzanne.Foulk@notths.nhs.uk @foulk_suzanne Mob 07990 942884