Not Your Father's Capture

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Our industry has changed dramatically from its roots in scanning paper to today's diversity of content capture. Where do things stand and where are they headed? This session will highlight 5 challenges that operations face as a result of the changing face of capture. We'll provide best practices based on real case studies for addressing these challenges.

Technology Business

#AIIM14
#AIIM14

#AIIM14

Not
your
father’s
data
capture!

Mark
Brousseau

President

Brousseau
&
Associates

@markbrousseau

#AIIM14

Our
agenda

§  How
capture
is
changing

§  What
this
means
to
you

§  What
you
should
do
about
it

§  Some
real-‐world
examples

§  QuesFons
&
answers

www.aiim.org/infochaos

Do
YOU
understand
the
business

challenge
of
the
next
10
years?

This
ebook
from
AIIM
President

John
Mancini
explains.

#AIIM14

Change
#1

Fewer
documents?

Don’t
believe
the
hype!

#AIIM14

Change
#2:

SFll
lots
of
mail
…

#AIIM14

New
delivery
channels

Source:
Brousseau
&
Associates

#AIIM14

Change
#3

Less
of
this
…
…
more
of
this!

#AIIM14

Higher
scanning
volumes

§  Reduce
storage
costs

§  Enhance
service

§  Speed
decision-‐making

§  Increase
collaboraFon

§  Improve
compliance

#AIIM14

Acronym
Pop
Quiz!

§  ECM

§  CRM

§  ERP

§  CIS

§  GIS

§  G/L

#AIIM14

To
summarize

You
are
likely
receiving

§ …
more
documents

§ …
from
more
sources

§ …
with
greater
scanning
requirements

§ …
and
greater
data
capture
requirements

§ …
and
a
greater
need
for
speed!

#AIIM14

What
should
you
do?!?

No,
not
that!

#AIIM14

Intelligent
data
capture

NOT
your
father’s
data
capture:

§ Document
classiﬁcaFon

§ Data
extracFon

§ In-‐line
document
capture

§ Automated
document
sorFng

#AIIM14

Intelligent
data
capture

Passport
applicaFons

#AIIM14

$500,000
a
year
opportunity!

Intelligent
Scanning

versus
Scan-‐to-‐Server

Source:
ibml

#AIIM14

A
REAL
case
study

Goals:

§  Improve
EHR
availability

§  Enable
collaboraFon

§  Prepare
for
acquisiFons

§  Consolidate
operaFons

#AIIM14

The
REAL
results

§  5%
lower
costs
per
image

§  4
reallocated
FTEs

§  80%
fewer
separator
sheets

§  120%
faster
turnaround

§  Improved
DSO

#AIIM14

Another
REAL
case
study

Goals:

§  Reduce
document
prep

§  Speed
prescripFon
processing

§  Reduce
keying

§  Reduce
paper
handling

#AIIM14

More
REAL
results

§  5X
increase
in
orders

processed
per
hour

§  75%
fewer
FTEs

§  1
less
processing
shif

§  Fewer
excepFons

#AIIM14

Why
this
all
maYers

More
documents
…
…
and
more
data
capture!

#AIIM14

Thanks!

Mark
Brousseau,
President

Brousseau
&
Associates

717-‐767-‐2574:
oﬃce

410-‐262-‐5078:
mobile

M_brousseau@msn.com

@markbrousseau

Not
my
father!

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