North Shore Professionals presentation on Lessons in Leadership by Samatha Tomkinson

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How to really develop your leadership…

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Leadership problems:
• (Customer)
How to attract and retain customers
• (Team)
How to engage and motivate teams
• (Individual)
How to stay resilient in the face of extreme challenge and adve

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Behaviour
Thoughts
Feelings
Beliefs
Emotions
e their emotional state and how it impacts on their behaviour………

5. The practice of managing ourselves to be both personally and

7. —EI accounts for over 65% of success in leadership roles
—An 18% improvement in productivity for senior managers is estimated to lead
to150% increase in pre-profit
—90% of top performers are high in EI
—Managers trained in EI deliver twice the profit than those who aren’t
—Employees are over 4 times more likely to be engaged working in an emotionally
intelligent leadership climate
—Executives are 60% more likely to derail for reasons of low EI than any other.
The most likely being insensitivity.
—Executives with high levels of EI are 32% more effective at building and
maintaining relationships
—89 leaders showed an 18% improvement in their EIP scores six months after
completing a three day EI development programme
What the research says

8. EI helps us:
•(Customer)
Create a powerful why to help us connect to our customers
•(Team)
Engage and motivate our teams
•(Individual)
Ensure as leaders we are being true to ourselves and therefore inspiring others
to follow

9. Steps you can take to develop your
EI:
To do now
- Seek feedback
- Adopt a style of curiosity and questioning
- Learn to be quietly with yourself (www.headspace.com)
With an expert
- Carry out an EI assessment
- Attend a workshop or retreat
- Find a coach

10. 10
Emotional Intelligence @ work: How to make change stick
Jo Maddocks
The Way We’re Working Isn’t Working: The Four Forgotten Needs That Energize Great
Performance
Tony Schwartz, Jean Gomes and Catherine McCarthy
Human Givens: A New Approach to Emotional Health and Clear Thinking
Joe Griffin and Ivan Tyrrell
Overcoming Low Self-esteem Melanie Fennell
Six Pillars of Self-esteem Nathaniel Branden
Games People Play: The Psychology of Human Relationships
Eric Berne
Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working
Smarter All Day Long David Rock
The Way We're Working Isn't Working: The Four Forgotten Needs That Energize Great
Performance Tony Schwarz

11. “Not only has this helped me better
engage my team it has helped the
way I interact with my son for which
we both will be forever grateful”

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Sam@3Minds.co.nz
www.3Minds.co.nz
Follow me on Twitter and Facebook @3MindsNZ