Norshell Craig is seeking a position that utilizes her exceptional work ethic. She has over 12 years of experience in logistics and supply chain management, including 7 years serving in the U.S. Army where she oversaw operations and managed teams of 20+ people. She has a BAS in Supervision and Management from Polk State College and is proficient in Microsoft Office. Her background demonstrates strong leadership, organization, customer service, and teamwork skills.

1. N O R C H E L L T . C R A I G
207 LANCASTER DRIVE DAVENP ORT, FL 33897
HOME (863)438-6233 / CELL (559)213-8965
norshells@gmail.com
CAREER OBJECTIVE
To obtain a position that will allow me to use my exceptional work ethic within a positive organization,
also to show my discipline, loyalty, integrity, dedication, my hard working, team player qualities, and to
be of value to my employer, co-workers,patrons and myself.
 Always takes initiative
 Experienced customer service professional
 Two years health care experience
 Point of sale system
 Organized
 Critical thinker with active listening skills
 Team player 7. AS- 12/2014. 8. BAS- 5/2015
EMPLOYMENT
U.S. Army: 01/2005-2012
Office Administration Manager and Training Room Supervisor
Salary: $49,848 USD Per Year.
Office Administration Manager Supervisor
 Oversaw and managed personnel that prepared charts,graphs and PowerPoint presentations for
the chain of command for training meetings on multiple tasks, missions, and needs of each
section in the organization. Created,advised, and typed full training manuals and files of policies,
procedures, regulations, and the standard operating procedures for my military occupational
specialty.
 Briefed senior leaders, managers, and supervisors on current events,future training tasks, and
conducted safety,and risk management classes for each section in the organization. Generated
reports and conducted continuous spectacular records of inventory, needs of each section within
the organization.
 Kept impeccable ordering cycle time lines and supplies stocked. Maintained inventory for supply
and subsistence budgets which were never overspent. Communicated daily with every section
leader on the day’s tasks.
 Delegated responsibilities to personnel that prepared, corrected,maintained, and distributed
correspondence memorandums, emails, and telephone communications. Worked as a secretary
and well-versed in office automation.
 Worked in conjunction with the Troop Issuing Subsistence Authority on the installation to
maintain rations, budgets, and inventory to keep all personnel fed at the dining facility, and
during field training exercises.
 Kept accountability of rotating food rations as well as inventory, to maintain the prevention of

2. N O R C H E L L T . C R A I G
207 LANCASTER DRIVE DAVENP ORT, FL 33897
HOME (863)438-6233 / CELL (559)213-8965
norshells@gmail.com
waste,fraud and abuse of subsistence and materials. Trained, managed, and supervised 20+
subordinates in all of these tasks. Worked in teams as a team leader. Worked extremely well with
others in project management, data research,planning, and its implementation. Completed
projects both singularly, with a team and/or multiple teams above the standard and before the
allotted completion times without fail.
 Immediately took the initiative to get things done before being instructed to do so. Conducted
Initial and monthly performance counseling for each individual under my supervision to inform,
coach, motivate each individual in areas that needed improvement. Conducted corrective action
and/ reprimanded personnel through counseling when appropriate.
 Referred candidates for promotion to superiors as appropriate. Kept morale, motivation, and
determination extraordinarily through team building exercises and activities. Kept professional
interpersonal relationships strong through outstanding communication, loyalty, and trust.
U.S. Army: 04/2009-2012
Sergeant
Salary: 49,848 USD Per Year.
Logistics/ Supply Chain Team Leader.
 Ordered various food rations, equipment, and office supplies for a dining Facility located at Fort
Campbell, Ky. Expedited monthly customer requisitions for other procurement agents on the
same program that exceeded times for completing said requisitions with 90% accuracy.
 Sent out and updated monthly spending accounts and monitored a monthly budget in an
Automated Management System. Input National Stock Numbers to order equipment, food, and
Class I using various software.
 Forecasted inventory needs and budgeted needs. Managed shifts, stock levels and inventories.
Led a team of 20+ soldiers in training, missions, and field operations. Performed technical supply
support and plans.
 Following established methods and procedures developed by the Army to conduct studies that
relate to receiving, shipping, storage and other supply operations. Such as oversaw stock
maintenance at or within prescribed levels. Established and adjusted stock levels using prescribed
procedures. Led a team of 20+ soldiers in training, missions, and field operations.
(Contact Supervisor: Yes,Supervisor's Name: SFC (P) Logue, Lance,Supervisor's Cell Phone:
(931) 220-3829 Office: (270) 461-0080
U.S. Army: 4/2007- 4/2009
Sergeant
Salary: 49,848 USD Per Year.

3. N O R C H E L L T . C R A I G
207 LANCASTER DRIVE DAVENP ORT, FL 33897
HOME (863)438-6233 / CELL (559)213-8965
norshells@gmail.com
Automated Logistic Specialist
 Maintained files, issuing, receiving, storing, packaging, shipping and preservation of food and
equipment. Daily updating of inventory systems to reflect accurate stock on hand. Reviewed
daily reports to determine availability of stock on hand.
 Supervised lower ranking personnel in the performance of daily stock control duties, including
issuing, storing, receiving, and preservation of food. Worked with the following automated
supply software on a daily basis.
 Daily Report Supply, AFMIS. Rotated stock on a first in first out (FIFO) format. Moved stock
received on board to storeroom locations utilized forklifts, pallet jacks and hand carts. Removed
aged or expired subsistence using forklifts, pallet jacks and hand carts.
 Expedited ration or equipment orders on a daily basis to find location in the AFMIS system
estimated due in date. Operating various office machines and performing clerical duties.
Expedited critical and mission essential subsistence and equipment.
 Led a team of 20+ soldiers in training, missions, and field operations while assigned to 101st
Brigade Combat Team 1ST
32ND
Calvary Regiment.
U.S. Army: Specialist 08/2007-04/2009
Private First Class 09/2004-08/2007
Sergeant
Salary: 36,500 USD Per Year.
Food Service Logistics Specialist
 Planned and managed of material handling.
 Inventory, receiving, transferring and turning in all hazardous waste in the command.
 Trained all new personnel in proper hazardous material usage. Stored subsistence and equipment
material on a first in first out (FIFO) format. Submitted requisitions to acquire new food and
equipment. Submitted weekly orders for rations and equipment distribution material requests.
 Received subsistence and equipment. Led a team of 20+ soldiers in training, missions, and field
operations while assigned to Delta Forward Support Company used forklifts, hand carts and pallet
jacks. At a low level rank, I completed Issuing, receiving, inventory, receipt and stowage of
rations, equipment, and subsistence. Maintained files, issuing, receiving, storing, packaging,
shipping and preservation of subsistence and equipment.
 Daily updating of inventory systems to reflect accurate stock on hand. Reviewed daily reports to
determine availability of stock on hand. Performed inventory of subsistence according to set
inventory schedule. Rotated stock on a first in first out (FIFO) format. Utilized forklift, hand
trucks and pallet jacks to move materials.

4. N O R C H E L L T . C R A I G
207 LANCASTER DRIVE DAVENP ORT, FL 33897
HOME (863)438-6233 / CELL (559)213-8965
norshells@gmail.com
January 2001-Febuary2004
McDonald’s Restaurant
Fresno, California
Store Assistant Manager
Conducted all store operations such as driving and exceeding all sales goals set forth by McDonald‘s,
payroll, inventory control and full store inventories, exceptional customer service compliance, scheduling,
performance counseling, merchandising, store displays, receiving store merchandise weekly, shipping and
special customer orders. First line supervisor for my team/crew members. Responsible for crew and
customer satisfaction.
EDUCATION
Polk State College
Winter Haven, FL US
BAS 5/2016
Major: Supervision & Management in Health Care Administration
GPA 3.17 out of 4.0
Polk State College
Winter Haven, FL US
Associates in Liberal Arts
12/2014
AWARDS & ACHIEVEMENTS
 Honorably Discharged
 Two combat tours of operation Iraqi freedom
 Three Army commendation medals
 Two Army good conduct medals
 Iraqi campaign ribbons with three campaign stars
ADDITIONAL INFORMATION
Reading and understanding information and ideas presented in writing or verbally.
Microsoft Office Suite 2013, Excel 2013, and PowerPoint 2013 proficient.
Type 40 words per Minute.
Verifying and keeping records on incoming and outgoing shipments.

5. N O R C H E L L T . C R A I G
207 LANCASTER DRIVE DAVENP ORT, FL 33897
HOME (863)438-6233 / CELL (559)213-8965
norshells@gmail.com
1. Preparing items for shipment.
2. Assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking,
verifying and recording incoming merchandise or material; and arranging for the transportation of
products.
3. Receiving, storing, and issuing materials, equipment, and other items from stockroom, warehouse,or
storage yard.
4. Keeping records and compiling daily, weekly and monthly stock reports.
5. Kept accountability of soldier personnel files and records.
6. Performed counseling sessions monthly on performance and productivity.
7. Perform tasks,duties, and missions above the standard on time every time. Always takes initiative.
8. Work well in a group or as a team as well as individually. Always willing to learn, lead, and follow
direction.
Willing to travel.