This document discusses nonverbal communication. It defines nonverbal communication as symbols used unconsciously, also known as the "silent language." It describes differences between nonverbal and verbal communication, types of nonverbal communication including body motions, distance, territory, touch, time, paralanguage, and self-presentation. It also discusses influences on nonverbal communication like culture and gender, and functions of nonverbal communication such as repeating, complementing, accenting verbal messages and substituting for speech.
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2. WHAT IS NONVERBAL
COMMUNICATION?
• Nonverbal communication are those
nonvocal symbols we often use
unconsciously.
• The nonverbal communication
otherwise known as the “Silent
Language”.
3. DIFFERENCES BETWEEN
NONVERBAL AND VERBAL
COMMUNICATION
1.Verbal communication includes one dimension
while the nonverbal involves multi-dimensions
(multichanneled).
2.Verbal is intermittent (alternating) while the
nonverbal is continuous (nonstop).
3.Verbal is less subject to misinterpretation while
nonverbal is more ambiguous (uncertain).
4. 4.Verbal has less impact when verbal and
nonverbal cues are contradictory.
5.Verbal is usually deliberate while
nonverbal is often unintentional.
6.Nonverbal gives more insight into
emotional states.
7.Many types of nonverbal communication
are recognized across cultures.
5. TYPES OF NONVERBAL
COMMUNICATION
1. Body Motions
- Gestures and Body Stance
- Face and Eyes
2. Distance and Territory
- Distance or space
- Territory
3. Touch
4. Time
5. Paralanguage
6. Self-presentation
6. 1. BODY MOTIONS
- Body motions include gestures, eye
movement, facial expressions, and
posture or body stance.
- The field that studies such movements
is termed Kinesics.
7. 1. BODY MOTIONS
a. Gestures
- Gestures include the movements of the parts
of the upper torso, usually the hands.
- Often carried out consciously, different
hand gestures help emphasize meanings and
regulate interaction between or among
participants.
8.
9. a. Body Stance
- Body stance or posture also plays a
crucial role in communication.
- The way one carries his or her body
and gestures.
1. BODY MOTIONS
10. b. Facial Expressions
- Facial expressions also regulate
interaction, as they provide feedback
and manage the flow of the
communication process.
- The face displays numerous emotions.
1. BODY MOTIONS
12. b. Eye Movement
- Eyes are said to be the window to the soul.
- Through eye contact, one can tell if the other party
is paying attention to the speaker’s words.
- It can also help in determining whether one is
saying the truth or not.
- Through eye contact we can be able to know one’s
emotional condition.
1. BODY MOTIONS
13. 2. DISTANCE AND TERRITORY
a. Distance or Space
- Used by people reveals the relationships that exist
between and/or among them.
- Generally, people use interpersonal or personal
space.
- Interpersonal/personal space is a space that takes
place when individuals converge and diverge
depending on the relationship of the participants,
the communication encounter, and their
personalities.
14.
15. • Hall (1959, 1966) in Knapp and Hall, 2002, further
categorizes interpersonal space into:
- Intimate distance ranging from actual physical contact
to about 18 inches (1.5 ft.);
- Casual-personal (personal distance) that is
approximately 1.5 ft. (18 inches) to 4 ft. (48 inches);
- Social-consultative (social distance) for impersonal
business ranging from 4 to 12 ft. (48 inches to 144
inches); and
- Public distance which ranges from 12 ft. (144 inches)
to the limits of visibility or hearing.
16. b. Territory
- It tells how much space can a person
expect to have (Buerkel-Rothfuss,
1985).
- Territory can be public, interactional,
or home territory.
2. DISTANCE AND TERRITORY
17. 1.Public territory – where the setting is
open to anyone.
2.Interactional territory – space reserved
for particular people during a specific
time.
3.Home territory – where one can exert
greatest control over personal space – the
space which an individual lives and
works.
18. 3. TOUCH
-Touch may indicate sociability and willingness to
participate in the communication process such as
handshakes, friendship, love, etc.
-The frequency of touch and range of touching
behavior between persons indicate the intimacy of
the relationship while the infrequency or absence of
such may show a lack of intimacy in a relationship
(Buerkel-Rothfuss, 1985).
19. 4. TIME
- Time depends greatly on culture.
- The way time is handled can express
both intentional and unintentional
messages.
- The way time is used reveals important
functions in communication.
20. 5. PARALANGUAGE
- The attributes of voice like audibility, pleasantness,
distinctness, and correctness in pronunciation,
flexibility, etc. help shape the meaning in oral
communication.
- These attributes help in creating meaning.
- Paralanguage goes beyond the linguistic form of
an utterance.
21. - Diction, the highness and lowness of
tone, intensity, the manner of delivery,
rate of speaking, etc. create the intended
meaning of an utterance.
- When something is delivered coupled
with gestures and facial expressions may
reflect the feeling(s) and/or emotion(s) of
the participant in a communicative
situation.
22. 6. SELF-PRESENTATION
- Physical appearance and attractiveness can also be powerful
communicators, as they indicate status.
- As Buerkel-Rothfuss (1985) states that in most cultures, physical
appearance largely determines attractiveness and those who are
attractive are more likely to be considered as more intelligent,
more persuasive, and more likeable than the unattractive ones.
- Self-presentation is also manifested through the objects used
and/or worn by individuals.
- Objects like clothing and jewelry can be a means to allow others
to know attitudes, behaviors, and even status.
23. INFLUENCES ON NONVERBAL
COMMUNICATION
1. Culture
- Nonverbal languages are interpreted
according to one’s culture which in
some cases leads to conflict or
misunderstanding among people.
24. a. Smile
b. Thumbs Up
c. “OK” sign
d. Clapping
e. Head Movements
f. Pointing with forefinger
g. Eye contact
h. Handshake
i. Passing an object with one hand or left hand
j. Beckon with index finger
k. “V” sign
25. 2. Gender
- Gender plays a role in the way people
communicate.
- Men and women are noted to have
differences in several aspects.
INFLUENCES ON NONVERBAL
COMMUNICATION
26. FUNCTIONS OF NONVERBAL
COMMUNICATION
1. Repeat, complement and accent/moderate
spoken words.
- Nonverbal can repeat the verbal codes;
complement, that is, to match the verbal
messages; and accent/moderate, that is to
emphasize the verbal message.