Presentation given by Nilkanth Poman, Computer Officer JNNURM Coordinator, Pimpri Chinchwad Municipal Corporation on August 1st, 2011 at eWorld Forum (www.eworldforum.net) in the session Sharing Good Practices in eGovernance

1. E world Forum 2011 A premier thought leadership platform for e Governance Presented By- Mr.Nilkanth Poman Computer Officer –Pimpri Chinchwad Municipal Corporation, Pimpri-18

3. Administrative Efficiency Resource Mobilization Citizen Services Delivery

8. Citizen Facing CS AE RM New Channels for accepting Payments    Service Requests & Grievances in all Forms    Constant Updates to Citizens through the internal process of Service Delivery  Ability for Citizens to go Online and get visibility into our Service Delivery   Single Window for all licenses & approvals  

9. Works Awarding & Management CS AE RM Transparent & Competitive tendering   Works Management & Monitoring of Cash Flow   Quality Monitoring of Public Projects    Re-Structuring Accounting & Cash Flow Mgt  

10. Other CS AE RM SCADA in Water Distribution Management   Computer Labs in Municipal Schools equipped with K-Yan Multi-Media Teaching Aids   Door to Door Collection of Waste – SWaCH   Publishing of the Budget Online   Creation of Urban Transport Fund 

11. e-Tendering Application Property Tax & Water Charges Building Permissions GPRS Vehicle Tracking system Secure Online payments SMS based Complaints Management Citizen’s Facilities Center Works Management Dashboard

18. GISQM – GIS based Quality Monitoring

19. Property Tax Collection 2011 Property Tax Collection 2010 Month Receipt Amt Consumers Month Receipt Amt Consumers Apr-10 27603787 3300 Apr-09 15148096 2481 May-10 40834721 5015 May-09 27912418 2421 Jun-10 161641297 28761 Jun-09 18946590 3052 Jul-10 188423159 26045 Jul-09 22849607 3742 Rs.56,58,57,486 87,318 Rs. 14,32,96,205 26,299 Online Payments Rs. 6,32,26,981

20. Year Tenders Total Value Avg Bid 2008-09* 800 350,00,00,000 30% 2009-10 956 589,60,68,685 -27% 2010-11 1501 378,42,86,313 -33% Printing Charges 15,36,750 Interest on EMD & FF 30,76,454 Storage 1,40,000 Total Other Savings in 2010-11 Rs. 47,53,204 Total Saving in 2009-10 Rs. 159,19,38,544 Total Saving in 2010-11 Rs. 124,88,14,483

21. Service via PCMC Offices - 2009-2010 Services for all Citizens 51504 Services for Urban Poor 8000 Total 59,504 Service via Citizen Facility Centers - 2010-11 Services for all Citizens 99547 Services for Urban Poor 24330 Total 1,23,877