This document contains a resume for Nikunj Goel. It summarizes that he has over 7 years of experience in sales, promotion, business development and client relationship management. Currently he works as a District Manager for Johnson & Johnson Ltd. in Ludhiana, Punjab. Previously he worked as a Marketing Executive for Emcure Pharmaceutical Ltd. He has an MBA with specialization in Marketing from Krishna Institute of Engineering & Technology Ghaziabad.
A well-mannered, articulate and hardworking individual who has invaluable experience of providing a professional and efficient service to customers. Able to ensure high levels of customer satisfaction and to exceed their expectation when it comes to customer care. Excellent in customer retention and complaint resolution. With good telephone manners and a strong team player with an appreciation and understanding of the importance of customer care as a function within a business.
Ready and qualified for the next stage in my career and looking forward to making a significant contribution to the growth of an ambitious company.
A well-mannered, articulate and hardworking individual who has invaluable experience of providing a professional and efficient service to customers. Able to ensure high levels of customer satisfaction and to exceed their expectation when it comes to customer care. Excellent in customer retention and complaint resolution. With good telephone manners and a strong team player with an appreciation and understanding of the importance of customer care as a function within a business.
Ready and qualified for the next stage in my career and looking forward to making a significant contribution to the growth of an ambitious company.
1. NIKUNJ GOEL
H.No-28-A,
South Model Gram,
Ludhiana.
Mob. No: 9988807579.
E-mail ID: nikunjgoel279@gmail.com
A BRIEF SUMMERY
MBA with specialization in Marketing with experience in overall more than 7 years in Sales,
Promotion, Business Development and Client Relationship Management. Currently associated with
Johnson & Johnson Ltd. as District Manager for Punjab, based at Ludhiana. Experienced in
coordinating with customers, implementing company strategies and service standards for business
excellence, fair understanding in increasing sales revenues, developing profitable and productive
business relationship, building an extensive client based and marketing development.
• Achievements - Leadership Imperatives Award
- Qualify Vice President Club
- All India Most Productive Msr no.3
- Zonal Best Award
- Certificate of Merit
- Hall of Fame
- International Trip by Company.
JOB EXPERIENCE
• Current Employer JOHNSON & JOHNSON LTD. (Jan 2011- Till Date).
• Designation - District Manager- Ludhiana.(March2014- Till Date).
- Medical Representative-Gurgaon (Jan2011- Feb2014).
• Job Responsibilities - Developing KOL & KBL.
- Conducting market research for analyze the
demand of the product, Conferences & Camps.
- Presentation of products & services to Doctors.
- Monitoring of back end activities.
- Track the prescription of Doctor.
- Follow up with prospects & customer to maintain
Customer satisfaction.
• Previous Employer Emcure Pharmaceutical Ltd. (June 08 – Dec 2010 ).
• Designation - Marketing Executive.
PROFESSIONAL QUALIFICATION
• Full Time MBA-Specialization in Marketing.
CURRICULUM VITAE
2. From - Krishna Institute of Engineering & Technology Ghaziabad.
ACADEMIC QUALIFICATION
• B.Sc with P.C.M. in 2005.
• Intermediate in 2001.
• Matriculation in 1999.
PROJECTS
• Project Title “Recruitment of Advisers” in Reliance Life Insurance.
• Project Title “BISLERI V/S OTHER MINERAL WATER”
EXTRA CURRICULAR ACTIVITIES
• Participated in social and cultural program.
• Participated in various workshops & seminars.
• Participated in debate competition.
• Responsible for handling activities.
COMPUTER SKILLS
• Working Knowledge of Ms Office, Internet etc.
STRENGTHS
• Hardworking, Punctual, Confident.
• Self motivated Energetic and Target Oriented.
• Good communication skills.
PERSONAL DETAILS
• Date of Birth 28 Oct 1985
• Father’s Name Mr. Pradeep Goel
• Mother Name Smt. Neeta Rani
• Marital status Married
DECLARATION
• I hereby declare that the above written particulars are true to the best of my
Knowledge & belief.