This curriculum vitae is for Ms. Nicki Carpenter. She has over 25 years of experience in administrative and personal assistant roles. Her most recent role has been as the Personal Assistant at Colne Community School & College since 2010. She has a degree access course qualification from the Open University and is currently enrolled in a degree program. Her career history includes roles providing clerical support, sales administration, customer service, and regional administration. She has qualifications in business administration, word processing, and first aid. Her interests include hockey, swimming, and previous volunteer roles.

1. CURRICULUM VITAE
Ms Nicki Carpenter
27 Granville Way
Brightlingsea
CO7 0SY
Home Telephone - 01206 307806
Mobile - 07870892672
nickicarpenter72@yahoo.co.uk
PERSONAL PROFILE
I am committed, creative, enthusiastic and hardworking with good communication
skills. Highly organised and efficient with an ability to work well under pressure, either on my
own or as part of a team. Dedicated to working in a fast moving environment, which will
provide challenges.
EDUCATIONAL QUALIFICATIONS
Colne Community College September 1984 - June 1991
ENGLISH LITERATURE GCSE GRADE B
ENGLISH LANGUAGE GCSE GRADE B
HISTORY GCSE GRADE B
MATHEMATICS GCSE GRADE C
BIOLOGY GCSE GRADE C
CHEMISTRY GCSE GRADE C
HOME ECONOMICS GCSE GRADE C
FRENCH GCSE GRADE D
C.I.T WORD PROCESSING PASS
LAW A-LEVEL GRADE C
ENGLISH A-LEVEL GRADE D
GENERAL STUDIES A-LEVEL GRADE D
BUSINESS AND ADMINISTRATION NVQ 2 January 2010
OPEN UNIVERSITY DEGREE ACCESS COURSE October 2015- May 2016
OPEN UNIVERSITY DEGREE Enrolled for October 2016
CAREER
April 2010- Current COLLEGE PERSONAL ASSISTANT
COLNE COMMUNITY SCHOOL & COLLEGE
 First point of contact for all College issues for parents, students, senior staff and
external agencies
 Process bursary’s, student reporting, attendance issues, student recruitment,
arranging trips/tours, chasing outstanding finance, general secretarial support
 Use of SIMS and Go 4 Schools
 Front office duties when needed and pastoral support for College
 Learning Support, First aider, facilitate school hockey / girls rugby team

2. September 2008- April 2010 REGIONAL ADMINISTRATOR
DIMENSIONS
 Maintaining Excel spreadsheets, ensuring up to date for audit and Health and Safety
requirements
 Fund raising- working alongside people that have learning difficulties, autism and
mental health issues
 Liaising with H.R, I.T, Finance and Training departments
 Communication lead for Marketing department
 Processing time sheets and mileage
February 2008- September 2008 CONTRACTS ASISTANT
BARNES CONSTRUCTION (Temporary)
 Liaising with Architects, Quantity Surveyors and Project Managers to confirm correct
drawings are issued for construction
 Providing support to sites with regards to Health and Safety
 Secretarial support for Directors and Project Managers
 General office duties, including word processing, photocopying and updating
databases
March 2002- February 2008 CAREER BREAK TO HAVE CHILDREN.
May 1999-March 2002 CLERICAL OFFICER
BRITISH TELECOM
 Providing clerical support for 40 managers
 Organising meeting rooms, hire cars, flights and hotels
 Assisting with PowerPoint presentations
 Use of outlook, word and excel to assist with administrative tasks
 Collation of time sheets using a company GUI program
 Completing program time scales using Microsoft project
 Attending meetings and keeping the minutes
May 1995 – May 1999 SALES OFFICE ADMINISTRATOR
DFS FURNITURE
 Processing and recording sales and stock documentation using excel
 Contact point for manufacturers, finance company and customers
 Providing daily work schedules for upholsterer and delivery teams
 Working away from home training new staff / setting up new administration
departments

3. October 1991 – May 1995 CUSTOMER SERVICE ASSISTANT
EASTERN ELECTRICITY SERVICE BUREAU
 Dealing with customers who contact the company by telephone and face to face
 Assisting customers in understanding their electricity accounts and agreeing payment
 To agree and implement payment arrangements
 Answering customer correspondence using word
COURSES ATTENDED
Unique Training – Office Health and Safety and Welfare
Unique Training-First Aid Appointed Person
Dimensions- Valuing Us
Sinclair Verne – Telephone Skills
Cranbrook Training – Customer Services
RFU Level 1 Rugby Coaching
RFU Entry Level Rugby Referee
RFU Scrum Factory CBT
RFU Safeguarding course
Essex Hockey Level 1 Umpire
RESPONSIBILITIES
Host family for French students 2013-current
Chaperone for children in the Brightlingsea Pantomime Group 2013-current
PREVIOUS:
Scout leader
Secretary of local Youth Rugby Club,
Coached a successful U8 rugby team Brightlingsea Youth for two seasons
Rugby Pups Coach
PERSONAL DETAILS
DATE OF BIRTH 22nd
September 1972
CLEAN DRIVING LICENCE WITH OWN CAR
INTERESTS
Hockey for Colne Ladies for 27 years
Swimming