This document discusses various aspects of managing a non-governmental organization (NGO). It addresses topics such as organizational structure, communication tools, resources, personnel management, and the role of the leader. The key aspects covered are establishing a clear organizational structure, ensuring proper communication methods are in place, assessing available resources, managing the personal lifecycle of employees, and leaders focusing on decision making, team management, and representing the organization. The overall message is the importance of professionalism, learning from others, and staying true to the organization's aims.

1. NGO Management Matus Kovacik GLEN Renew – Knowledge Bridge

2. What? What's important? In the beginning People Projects Leader And discussions...

3. What's important? money image people activities cooperation ...

4. In the beginning aims, vision plan products resources

5. Question What's the difference between NGO and commercial organization?

6. Your identity PR, Image, Corporate identity Your identity logo colours business cards, documents design your way of communication email address characteristic design elements web page

7. Which one looks professional? [email_address] [email_address] [email_address]

8. Question Serious or funny? Professional of non-formal? Conservative or liberal?

9. Organizational structure there is many possibilities find what is best for you should be simple must be clear everybody must know his responsibilities must cover whole scale

10. Let's think! Be empathic! Try to find more solutions! Think deep! Discuss also alternatives! Analyze positive and negative impacts of your solutions. If you are missing more detailed information, try to find solutions for more alternatives.

11. Online toys Communication Mailinglists (google groups) Realtime/operative communication ( jabber, Skype ) Presentation Web pages Internal knowledges/materials sharing Intranet ( wiki ) Documents repository ( ftp , google docs, wiki) Other: (contact's/calendar sharing, online project management, groupware, ...)

12. Do we have resources? financial human motivated experienced time other

13. Let's prepare! aims time plan budget resources allocation Tip: Every project has to have right one responsible project manager

14. Example

15. People

16. Question What motivates you?

17. Question Payed or volunteer?

18. Personal live cycle Recruitment Training Junior Senior Leaving

19. Let's think! Be empathic! Try to find more solutions! Think deep! Discuss also alternatives! Analyze positive and negative impacts of your solutions. If you are missing more detailed information, try to find solutions for more alternatives.

20. Question Quality or quantity? Big or small?

21. Leader's tasks Decisions making Team management External relations Representation Legal responsibilities ...

22. Last words Be professional! Learn from concurrence! Be unique, don't compete! Follow your aims! Everybody will newer likes you as a leader, but they can respect you! Good luck!

23. The end What's important? In the beginning People Projects Leader And discussions...

24. Thank you for your attention Matus Kovacik [email_address] NGO Management GLEN Renew – Knowledge Bridge