The document discusses setting up wikis and blogs for a law firm. It provides 20 sections with headings on topics like defining success for knowledge systems, reducing email use, encouraging wiki interactions, providing trainee lawyer guides, sharing sector knowhow, running an IT management blog, launching guerrilla projects, using page templates, addressing loose functionality, the role of a central team, problems with poor communication and leading by example, developing a new skillset, addressing email problems, overcoming the fear of editing, being nervous about posting, governance, and useful reading resources.

1. Wikis and Blogs
Getting Started
September 2009
sam.dimond@cliffordchance.com
Knowledge Systems

2. Define success
2
Define Success

3. Reducing email
Reducing email 3

4. Wiki interactions
Wiki interactions 4

5. Trainee lawyers guide
Trainee Lawyers Guide 5

6. Sector knowhow
Sector Knowhow 6

7. IT management blog
7

8. Guerrilla project
Guerrilla project 8

9. Page templates
9

10. Loose functionality
Loose functionality 10

11. Central team
Central Team 11

12. Poor communication
Poor communication 12

13. Leading by example
Leading by example 13

14. Role of gardener
Role of gardener 14

15. New skillset
New skillset 15

16. Email problem
Email problem 16

17. Fear of editing
Fear of editing 17

18. Nervous about posting
Nervous about posting 18

19. Governance
Governance 19

20. Useful reading
 www.wikipatterns.com (Stewart Mader)
 Social Networking for the Legal Profession
(2009, Penny Edwards & Lee Bryant)
 www.commoncraft.com – three minute
videos explaining social media
Loose 20