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New way of 
book experience 
2014, 09, 01 
고종현 | Jong H. Ko 
c: 010 5137 0371 
e: goodgoingko@gmail.com
New way of book experience 
Technology to use case, use impact
New way of book experience 
Technology to usUe scaesre e, xupsee irmiepnaccet
New way of book experience 
Observing user behavior 
1999 
1960 
2004
socialmediapearls 
New way of book experience 
Technology is normal 
“New Normal” 
Mobile behavior Social network Digital contents 
Network Information Visualizing Collaboration 
Information flow network 
Market into “Floating network”
socialmediapearls 
New way of book experience 
Technology is normal 
“New Normal” 
VUCA; New Normal 
Volatility : 불안정한 
Uncertainty : 확신할수 없는 
Complexity : 복잡한 
Ambiguity : 흐맅한 
Mobile behavior Social network Digital contents 
Network Information Visualizing Collaboration 
Information flow network 
Market into “Floating network” 
Boston consulting group
New way of book experience 
Stockholders relation 
Traditional 
Provider User 
Recent 
User Provider User
New way of book experience 
Traditional 
Stockholders relation 
Provider User 
Recent 
User Provider User
New way of book experience 
Traditional 
Stockholders relation 
Provider User 
Recent 
Platform 
User Provider User
New way of book experience 
Stockholders relation to network 
“Olga Kay” a million subscribers… “Michell Phan” net value $3Million
New way of book experience 
Traditional 
Stockholders relation to network 
Provider User 
Recent Platform 
User Provider User
New way of book experience 
Traditional 
Stockholders relation to network 
Provider User 
Recent 
Platform 
User Provider User 
Book industry 
Writer Publisher Reader
New way of book experience 
Traditional 
Stockholders relation to network 
Provider User 
Recent 
Platform 
User Provider User 
Book industry 
Writer Publisher Reader
New way of book experience 
Traditional 
Stockholders relation to network 
Provider User 
Recent 
Platform 
User Provider User 
Book industry 
Platform 
Writer Publisher Reader
New way of book experience 
Stockholders relation to network 
Amazon, iBook… NaverPost 
Aggregator 
+ 
Self publishing
New way of book experience 
Stockholders relation to network 
SAXO.com 
Aggregator 
+ 
Self publishing
New way of book experience 
Stockholders relation to network 
SAXO.com 
Aggregator 
+ 
Self publishing
New way of book experience 
Disrupting industries 
Shop Commercial Banking Hotel TV Transportation 
Amazon Facebook Paypal Airbnb TVing Uber
New way of book experience 
Disrupting industries 
Shop Commercial Banking Hotel TV Transportation 
Amazon Facebook Paypal Airbnb TVing Uber 
Publishing ?
New way of book experience 
Disrupting industries 
Shop Commercial Banking Hotel TV Transportation 
Amazon Facebook Paypal Airbnb TVing Uber 
Publishing ? 
Volatility : 불안정한 
Uncertainty : 확신할수 없는 
Complexity : 복잡한 
Ambiguity : 흐맅한 
Versatility 
No correct answer 
Personalized 
Unpredictable 
Alternatives 
Prototype
New way of book experience 
Disrupting industries 
Shop Commercial Banking Hotel TV Transportation 
Amazon Facebook Paypal Airbnb TVing Uber 
Publishing ? 
Volatility : 불안정한 
Uncertainty : 확신할수 없는 
Complexity : 복잡한 
Ambiguity : 흐맅한 
Versatility 
No correct answer 
Personalized 
Unpredictable 
Alternatives 
Prototype 
“Most fit-able industry 
for New Normal”
New way of book experience 
Most fit-able industry for New Normal 
확장 창조 
관리 적응 
Product 
User 
작가, 장르… 확장 가능 
미사용자를 위한 어트랙션 확보 
타분야로의 확장
New way of book experience 
확장 창조 
관리 적응 
Product 
User 
Most fit-able industry for New Normal 
Book industry Platform 
작가, 장르… 확장 가능 
미사용자를 위한 어트랙션 확보 
타분야로의 확장 
Writer Publisher Reader
New way of book experience 
Stakeholders map 
Writer Publisher Reader
New way of book experience 
Stakeholders map
New way of book experience 
Stakeholders map 
독자 작가 
Royal 
일반 
잠재 
Publisher
New way of book experience 
Stakeholders map 
Promoter 
독자 작가 
편집디자이너 
Royal 
일반 
잠재 
e-pub tech 
편집자 
Publisher
New way of book experience 
Stakeholders map 
Artist 
독자 작가 
건축가 
Promoter 
편집디자이너 
Royal 
일반 
잠재 
e-pub tech 
편집자 
Publisher
New way of book experience 
Stakeholders map 
Beacon 
3D printing 
Artist 
독자 작가 
건축가 
Promoter 
편집디자이너 
Royal 
일반 
잠재 
Print on demand 
e-pub tech 
편집자 
Publisher
New way of book experience 
Stakeholders map 
Beacon 
3D printing 
Artist 
독자 작가 
건축가 
Bookcard 
Promoter 
ebook 
Website 
편집디자이너 
Royal 
일반 
잠재 
Print on demand 
e-pub tech 
편집자 
On-site On-line
New way of book experience 
Stakeholders map 
Beacon 
3D printing 
Conference 
Artist 
책을 사다 + Signature = 선물 
Book info web/ system icon 
Podcast 
독자 작가 
건축가 
ebook 
Bookcard 
Collaborative Writing 
Promoter 
Website 
편집디자이너 
Royal 
일반 
잠재 
Print on demand 
e-pub tech 
편집자 
On-site On-line
New way of book experience 
Stakeholders map 
Where to buy a book? 
Beacon 
3D printing 
보고싶은만큼만 프린트 
Character 3D printing 
Conference 
Book cafe 
Book hotel 
Artist 
책을 
Book info web/ system icon 
Podcast 
독자 작가 
책마을 
건축가 
ebook 
Bookcard 
Collaborative Writing 
Promoter 
Website 
편집디자이너 
Royal 
일반 
잠재 
Print on demand 
e-pub tech 
편집자 
On-site On-line
New way of book experience 
Medium; 
Easy way to write and collaborating 
Stakeholders map 
Where to buy a book? 
Beacon 
3D printing 
보고싶은만큼만 프린트 
Character printing 
Conference 
Crowd funding; 
Kickstarter, Seth Godin 
Book cafe 
Book hotel 
Artist 
Print on demand 
책을 
Book info web/ system icon 
Podcast 
독자 작가 
책마을 
건축가 
ebook 
Bookcard 
Harvard Business Review; 
Various activities 
Collaborative Writing 
Promoter 
Website 
편집디자이너 
Royal 
일반 
잠재 
Publisher 
e-pub tech 
편집자 
On-site On-line
New way of book experience 
Stakeholders map 
System or browser icon; 
realtime information 
Where to buy a book? 
Beacon 
3D printing 
보고싶은만큼만 프린트 
Character printing 
Paper; 
SNS in book 
Conference 
Book cafe 
Book hotel 
Artist 
Print on demand 
Wibbitz; 
Video & read 
책을 
News Digest; 
Just text 
Book info web/ system icon 
Podcast 
독자 작가 
책마을 
건축가 
ebook 
Bookcard 
Collaborative Writing 
Promoter 
Website 
편집디자이너 
Royal 
일반 
잠재 
Publisher 
e-pub tech 
편집자 
Circa; 
Reading guide 
On-site On-line
New way of book experience 
Stakeholders map 
Where to buy a book? 
Beacon 
3D printing 
보고싶은만큼만 프린트 
Character printing 
FridgePoem; 
Gamification 
Conference 
Book cafe 
Book hotel 
Artist 
3D printer 
Character sales 
Print on demand 
Linkedin; 
Write on profession 
Werdsmith; 
Writing 
책을 사다 + Signature = 선물 
Book info web/ system icon 
Podcast 
독자 작가 
책마을 
건축가 
ebook 
Bookcard 
Collaborative Writing 
Promoter 
Website 
편집디자이너 
Royal 
일반 
잠재 
Publisher 
e-pub tech 
편집자 
WikiLinks; 
Visual info 
On-site On-line
Beacon; 
Where is book store… 
New way of book experience 
Contextual selection 
suggestion on your context 
Stakeholders map 
Where to buy a book? 
Beacon 
3D printing 
보고싶은만큼만 프린트 
Character printing 
Conference 
Book cafe 
Book hotel 
Artist 
Print on demand 
책을 사다 + Signature = 선물 
Mega news; 
Print on demand 
Book info web/ system icon 
Podcast 
독자 작가 
책마을 
건축가 
ebook 
Bookcard 
Collaborative Writing 
Promoter 
Website 
편집디자이너 
Royal 
일반 
잠재 
Publisher 
e-pub tech 
편집자 
dal.komm Cafe; 
a cup of music cafe 
On-site On-line
New way of book experience 
Pain points 
Experience 
Read Write 
Share 
몰입 Search 
시간 
확보 구매 
Pain 
points 
Behavior 
Model 
blurred 
R&R
New way of book experience 
Future benefit
New way of book experience 
Future benefit 
Product
New way of book experience 
Future benefit 
ProXduct 
Culture 
Knowledge
New way of book experience 
Future benefit 
NPruoXmdubcetr 
Idea 
Culture 
Knowledge
New way of book experience 
Future benefit 
NPruoXmdubcetr 
+ 
+ 
Idea 
Emotion 
Culture 
Knowledge
New way of book experience 
Future benefit 
NPruoXmdubcetr 
+ 
+ 
Idea 
“ServiceDesign” 
Emotion 
Culture 
Knowledge
References 
BMW 지면광고 | BMW 
Tower Record | Tower Record 
demographics에 대한 그래픽 | socialmediapearls 
Boston consulting group | New normal 
“Olga Kay” a million subscribers | Youtube 
“Michell Phan” net value $3Million | Youtube 
Amazon Kindle | Amazon 
SAXO: Magnus Christensson, presentation at Next Berlin Service Design 2013 
Medium | Medium 
Kickstarter, Seth Godin편 | Kickstarter 
Harvard Business Review | Harvard Business Review 
Circa | Circe 
Paper | Paper 
Wibbitz | Wibbitz 
News Digest | News Digest 
WikiLinks | WikiLinks 
FridgePoem | FridgePoem 
Linkedin | LinkedIn 
Werdsmith | Werdsmith 
Beacon (IDEO) | IDEO 
Urban Daddy | Urban Daddy 
Dal.Komm cafe | Dal.Komm cafe 
Mega news | Mega news 
Kodak Bankruptcy: Magnus Christensson, presentation at Next Berlin Service Design 2013
New way of 
book experience 
2014, 09, 01 
고종현 | Jong H. Ko 
c: 010 5137 0371 
e: goodgoingko@gmail.com

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New way of book expereince

  • 1. New way of book experience 2014, 09, 01 고종현 | Jong H. Ko c: 010 5137 0371 e: goodgoingko@gmail.com
  • 2. New way of book experience Technology to use case, use impact
  • 3. New way of book experience Technology to usUe scaesre e, xupsee irmiepnaccet
  • 4. New way of book experience Observing user behavior 1999 1960 2004
  • 5. socialmediapearls New way of book experience Technology is normal “New Normal” Mobile behavior Social network Digital contents Network Information Visualizing Collaboration Information flow network Market into “Floating network”
  • 6. socialmediapearls New way of book experience Technology is normal “New Normal” VUCA; New Normal Volatility : 불안정한 Uncertainty : 확신할수 없는 Complexity : 복잡한 Ambiguity : 흐맅한 Mobile behavior Social network Digital contents Network Information Visualizing Collaboration Information flow network Market into “Floating network” Boston consulting group
  • 7. New way of book experience Stockholders relation Traditional Provider User Recent User Provider User
  • 8. New way of book experience Traditional Stockholders relation Provider User Recent User Provider User
  • 9. New way of book experience Traditional Stockholders relation Provider User Recent Platform User Provider User
  • 10. New way of book experience Stockholders relation to network “Olga Kay” a million subscribers… “Michell Phan” net value $3Million
  • 11. New way of book experience Traditional Stockholders relation to network Provider User Recent Platform User Provider User
  • 12. New way of book experience Traditional Stockholders relation to network Provider User Recent Platform User Provider User Book industry Writer Publisher Reader
  • 13. New way of book experience Traditional Stockholders relation to network Provider User Recent Platform User Provider User Book industry Writer Publisher Reader
  • 14. New way of book experience Traditional Stockholders relation to network Provider User Recent Platform User Provider User Book industry Platform Writer Publisher Reader
  • 15. New way of book experience Stockholders relation to network Amazon, iBook… NaverPost Aggregator + Self publishing
  • 16. New way of book experience Stockholders relation to network SAXO.com Aggregator + Self publishing
  • 17. New way of book experience Stockholders relation to network SAXO.com Aggregator + Self publishing
  • 18. New way of book experience Disrupting industries Shop Commercial Banking Hotel TV Transportation Amazon Facebook Paypal Airbnb TVing Uber
  • 19. New way of book experience Disrupting industries Shop Commercial Banking Hotel TV Transportation Amazon Facebook Paypal Airbnb TVing Uber Publishing ?
  • 20. New way of book experience Disrupting industries Shop Commercial Banking Hotel TV Transportation Amazon Facebook Paypal Airbnb TVing Uber Publishing ? Volatility : 불안정한 Uncertainty : 확신할수 없는 Complexity : 복잡한 Ambiguity : 흐맅한 Versatility No correct answer Personalized Unpredictable Alternatives Prototype
  • 21. New way of book experience Disrupting industries Shop Commercial Banking Hotel TV Transportation Amazon Facebook Paypal Airbnb TVing Uber Publishing ? Volatility : 불안정한 Uncertainty : 확신할수 없는 Complexity : 복잡한 Ambiguity : 흐맅한 Versatility No correct answer Personalized Unpredictable Alternatives Prototype “Most fit-able industry for New Normal”
  • 22. New way of book experience Most fit-able industry for New Normal 확장 창조 관리 적응 Product User 작가, 장르… 확장 가능 미사용자를 위한 어트랙션 확보 타분야로의 확장
  • 23. New way of book experience 확장 창조 관리 적응 Product User Most fit-able industry for New Normal Book industry Platform 작가, 장르… 확장 가능 미사용자를 위한 어트랙션 확보 타분야로의 확장 Writer Publisher Reader
  • 24. New way of book experience Stakeholders map Writer Publisher Reader
  • 25. New way of book experience Stakeholders map
  • 26. New way of book experience Stakeholders map 독자 작가 Royal 일반 잠재 Publisher
  • 27. New way of book experience Stakeholders map Promoter 독자 작가 편집디자이너 Royal 일반 잠재 e-pub tech 편집자 Publisher
  • 28. New way of book experience Stakeholders map Artist 독자 작가 건축가 Promoter 편집디자이너 Royal 일반 잠재 e-pub tech 편집자 Publisher
  • 29. New way of book experience Stakeholders map Beacon 3D printing Artist 독자 작가 건축가 Promoter 편집디자이너 Royal 일반 잠재 Print on demand e-pub tech 편집자 Publisher
  • 30. New way of book experience Stakeholders map Beacon 3D printing Artist 독자 작가 건축가 Bookcard Promoter ebook Website 편집디자이너 Royal 일반 잠재 Print on demand e-pub tech 편집자 On-site On-line
  • 31. New way of book experience Stakeholders map Beacon 3D printing Conference Artist 책을 사다 + Signature = 선물 Book info web/ system icon Podcast 독자 작가 건축가 ebook Bookcard Collaborative Writing Promoter Website 편집디자이너 Royal 일반 잠재 Print on demand e-pub tech 편집자 On-site On-line
  • 32. New way of book experience Stakeholders map Where to buy a book? Beacon 3D printing 보고싶은만큼만 프린트 Character 3D printing Conference Book cafe Book hotel Artist 책을 Book info web/ system icon Podcast 독자 작가 책마을 건축가 ebook Bookcard Collaborative Writing Promoter Website 편집디자이너 Royal 일반 잠재 Print on demand e-pub tech 편집자 On-site On-line
  • 33. New way of book experience Medium; Easy way to write and collaborating Stakeholders map Where to buy a book? Beacon 3D printing 보고싶은만큼만 프린트 Character printing Conference Crowd funding; Kickstarter, Seth Godin Book cafe Book hotel Artist Print on demand 책을 Book info web/ system icon Podcast 독자 작가 책마을 건축가 ebook Bookcard Harvard Business Review; Various activities Collaborative Writing Promoter Website 편집디자이너 Royal 일반 잠재 Publisher e-pub tech 편집자 On-site On-line
  • 34. New way of book experience Stakeholders map System or browser icon; realtime information Where to buy a book? Beacon 3D printing 보고싶은만큼만 프린트 Character printing Paper; SNS in book Conference Book cafe Book hotel Artist Print on demand Wibbitz; Video & read 책을 News Digest; Just text Book info web/ system icon Podcast 독자 작가 책마을 건축가 ebook Bookcard Collaborative Writing Promoter Website 편집디자이너 Royal 일반 잠재 Publisher e-pub tech 편집자 Circa; Reading guide On-site On-line
  • 35. New way of book experience Stakeholders map Where to buy a book? Beacon 3D printing 보고싶은만큼만 프린트 Character printing FridgePoem; Gamification Conference Book cafe Book hotel Artist 3D printer Character sales Print on demand Linkedin; Write on profession Werdsmith; Writing 책을 사다 + Signature = 선물 Book info web/ system icon Podcast 독자 작가 책마을 건축가 ebook Bookcard Collaborative Writing Promoter Website 편집디자이너 Royal 일반 잠재 Publisher e-pub tech 편집자 WikiLinks; Visual info On-site On-line
  • 36. Beacon; Where is book store… New way of book experience Contextual selection suggestion on your context Stakeholders map Where to buy a book? Beacon 3D printing 보고싶은만큼만 프린트 Character printing Conference Book cafe Book hotel Artist Print on demand 책을 사다 + Signature = 선물 Mega news; Print on demand Book info web/ system icon Podcast 독자 작가 책마을 건축가 ebook Bookcard Collaborative Writing Promoter Website 편집디자이너 Royal 일반 잠재 Publisher e-pub tech 편집자 dal.komm Cafe; a cup of music cafe On-site On-line
  • 37. New way of book experience Pain points Experience Read Write Share 몰입 Search 시간 확보 구매 Pain points Behavior Model blurred R&R
  • 38. New way of book experience Future benefit
  • 39. New way of book experience Future benefit Product
  • 40. New way of book experience Future benefit ProXduct Culture Knowledge
  • 41. New way of book experience Future benefit NPruoXmdubcetr Idea Culture Knowledge
  • 42. New way of book experience Future benefit NPruoXmdubcetr + + Idea Emotion Culture Knowledge
  • 43. New way of book experience Future benefit NPruoXmdubcetr + + Idea “ServiceDesign” Emotion Culture Knowledge
  • 44. References BMW 지면광고 | BMW Tower Record | Tower Record demographics에 대한 그래픽 | socialmediapearls Boston consulting group | New normal “Olga Kay” a million subscribers | Youtube “Michell Phan” net value $3Million | Youtube Amazon Kindle | Amazon SAXO: Magnus Christensson, presentation at Next Berlin Service Design 2013 Medium | Medium Kickstarter, Seth Godin편 | Kickstarter Harvard Business Review | Harvard Business Review Circa | Circe Paper | Paper Wibbitz | Wibbitz News Digest | News Digest WikiLinks | WikiLinks FridgePoem | FridgePoem Linkedin | LinkedIn Werdsmith | Werdsmith Beacon (IDEO) | IDEO Urban Daddy | Urban Daddy Dal.Komm cafe | Dal.Komm cafe Mega news | Mega news Kodak Bankruptcy: Magnus Christensson, presentation at Next Berlin Service Design 2013
  • 45. New way of book experience 2014, 09, 01 고종현 | Jong H. Ko c: 010 5137 0371 e: goodgoingko@gmail.com