Richard Heller is a customer-oriented production supervisor with over 35 years of experience at Smead Manufacturing Company. He focuses on increasing efficiency through minimizing downtime, streamlining operations, and improving quality. Heller has exceptional organizational and interpersonal skills and is committed to continuous improvement through open communication and implementing employee ideas. He also ensures production schedules are met through proper employee training, safety oversight, and attendance monitoring. Heller holds an Associate of Applied Science in Supervisory Management and studied radio and television broadcasting.

1. RICHARD HELLER
W11767 620TH
Ave. Prescott WI 54021, phone 715-262-5019 diamondrich59@hotmail.com
Professional Summary
Customer-oriented supervisor focused on increasing production, minimizing equipment
downtime and costs and maximizing overall efficiency. Able to view problems in a positive way,
and propose solutions to streamline operations and improve working conditions.
Skills
 Exceptional organizational skills: created excel and word documents for quick employee
reference to maintain consistent work flow.
 Interpersonal skills: communicated with each employee at shift start either verbal or
written to establish daily priorities
 Process improvement: possess strong commitment to a team environment, worked as a
continuous improvement coordinator to establish a meeting in which all participants
shared ideas to improve production
 Quality control: dedication to quality products, created and posted quality standards at
each work station, made several quality checks throughout the shift, established clear
and precise expectations from production
 Lean Manufacturing: used lean manufacturing methods to increase production rates,
establishing open communication teams, follow ideas from conception to proven
production cost savings
 Personal management: would prioritize the needs of production to reduce equipment
downtime while still maintaining all other management duties
Professional Experience
Production Supervisor
Smead Manufacturing Company- Hastings MN 1979-2015
 Assisted machine operators with finished product
 Consistently achieved production requirements, product produced on time and of quality
standards
 Oversaw the production process and managed the production schedule
 Ensured schedule adherence; department employees are present at the beginning of
each shift and in correct work areas
 Trained employees on established set-up procedures
 Set up and verified the functionality of safety equipment in accordance with current good
manufacturing practices and standard operating procedures
 Supervised and motivated employees and coordinated with Human Resources to
determine disciplinary action
 Maintained and verified employee attendance time cards for payroll
 Held department and continuous improvement meetings
 Monitored and purchased raw materials for inventory
Education
Associate of Applied Science: Supervisory Management
Minnesota State College-Southeast Technical-Red Wing MN
School of Communication Arts: radio and television broadcasting
Minneapolis MN