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Jacqualene M. Sanders, MBA
614 Oriole Street, Aiken South Carolina 29803• Home 803-292-1445• Work 706-826-7426
• Email: paige_jackie@yahoo.com
OPERATIONS, SUPPLY CHAIN & LOGISTICS
• Lean Manufacturing/Bench Marketing • Logistic Leader • SAP Team Leader • Continuous Improvement
Qualification Profile
Highly motivated and results oriented professional with history of anticipating challenges and developing common sense
solution to address issue. Experience in leading people and working in a fast pace environment where operational
targets were met on a consistent basis. Proven record providing the vision, quality, leadership, manufacturing,
operation and employee development for production delivery. Demonstrated ability to implement effective policies
and procedures, enhance productivity, and increase efficiency for the organization. Consistent record of growing
revenues while reducing operating costs, while implementing continuous improvement.
Professional Experience:
STARBUCKS MANUFACTURING, Augusta, GA
Operations Coordinator September 2013-Present
• Trained Material Supply Chain Analyst to Starbucks Coffee Company standards for tracking inventory
• Proactively lead the Supply Chain team to continuous improvement process and procedures
• Analyze report, measurements and external benchmarks to identify opportunities for continuous improvement
• Provide routine support to each department/business unit
• Ability to balance priorities and meet deadlines in a fast-pace, changing environment
• Ensure the safety of all employees and customers as well as maintain all safety regulations Occupational Safety
and Health Administration, and Department of Transportation
• Perform daily safety walkthroughs across the company speaking with employees and addressing safety issues
• Direct safety team with new ideas to increase partners engagement
• Oversee all purchases for services and safety department
• Performed administrative tasks or projects such as tracking budgets, invoices coding, and generating reports by
identifying variances, updating data bases and etc.
• Act as primary contact for several key accounts to ensure best possible service and optimal income for the
company
• Proactively obtain industry trend data and provide timely feedback to Operations Manager
• Plan service deliveries using internal and external resources
• Help manage and coordinate the diverse operations of the department of multi-purpose operation
• Knowledge of multidisciplinary business principle and practices to achieve successful outcomes in cross
functional projects and activities
• Manage material and work orders exception and provide feedback to Operations Management and team on critical
information
• Implement process for minimize overall inventory value
• Ensure accuracy of data in system including location, quantity on hand, value, etc.
• Assists with identifying areas for process improvement
• Maintain regular and punctual attendance for operations
• Provide support for all functions to create an atmosphere of inclusion and belonging
Pepperidge Farm, Aiken, SC
Logistic Supervisor January 2012- September 2014
• Organize and facilitate meetings that focus on specific safety, health, and compliance issues
• Serve as primary leader of Logistics team in ensuring that Company safety goals and annual ESH budget is
implemented.
• Perform daily safety walkthroughs across the Company speaking with employees and addressing safety issues.
• Coordinated the Supply Chain functions of Distribution of Finished Goods
• Expertise in Logistics, Supply Chain Management, and Material Management
Page 1 of 3
• Trained department to American Institute of Bakery standards and participated in AIB audits
• Delivered bottom-line results in the areas of Safety, Quality, on-time delivery and cost
• Implemented 5S to team to reduce safety risk
• chain cost, while maintaining high level customer service satisfaction
• Facilitation of on the job training for new associates
• Implemented cross-training to build self-directed work
• Audited Job Safety Analysis annually to ensure relevancy
• Provided leadership for both drivers and warehouse staff
• Assisted with SAP implementation for inventory management
• Coordinated with Plant Controller regarding freight discrepancies
• Managed warehouse inventory control, including reconciling monthly inventory levels
• Processed adjustments, administering cycle count and conducting physical inventories
• Provided customer support, by responding to all customer inquiries and complaints in a timely manner
• Partnered with 11 Southeastern District Sales Managers to ensure retail location have sufficient product inventory
levels
• Networked with other facilities to determine best practices for raw material needs (just in time inventory)
• Worked with five other manufacturing facilities regarding receipt and distribution of finished goods to retail stores
• Provided ongoing leadership for Aiken’s Lean transformation and other continuous improvement initiatives
• Worked with Accounting Manger to deliver 98.9% accuracy on raw materials
• Ensured 100% accuracy for freight turnaround on all inbound/outbound deliveries
• Coordinated Stuffing Pallet Program FY’13 with Supply Chain and Operations Manager
• Collaborated with Human Resource Manager to coaching shipping team in understanding plant policies
• Worked with Quality Assurance Manager to deliver 100% accuracy on Mock Recalls
• Managed two off site warehouse
• Implemented reduction of SDA shortages to depots by 93%
• Conducted mid-year and annual reviews with hourly associates to ensure individual success as well as team
Partnered with quality assurance and warehouse associates to identify and label critical control points within daily
process
Pepperidge Farm, Aiken, SC
Material Analysis/Finance October 2011- January 2012
Inventory Coordinator October 2008- October 2011
Bakery Helper April 2002- October 2008
Additional Experience
Coordinate Logistics for Fresh Bakery Managed KRONOS timekeeping system
Manage Shipping and Receiving Lean Tools: 5S and Kanban
Implementation High Performance Organization SAP Power User for inventory control
HACCP, GMP, and JSA trained CSC OSHA 501 training
Fork Lift Certified Lean Manufacturing/Bench Marketing
AIB Auditing Led Formal Investigation
Training
Team Building/Who
Moved My Cheese
101 Principles of Lean
Manufacturing
HPO- High Performance
Work Teams
Oasis
A-3 Problem Solving It takes 4 to Tango Microsoft Office Suite Oracle
Masterdata/ Citrix Access OSHA 501 Trained ISO 9001:2008 Internal
Quality Auditing
SAP
Page 2 of 3
Accomplishments
• One year without any Lost Time Safety Recordable (2013)
• FY’13 Complaints per Million (CMP) goal was to achieve a 7% reduction in all CPM. FY’12 CMP 46.03, FY’13
Target CMP: 42.80, FY’13 Actual CMP: 32.96 (28% reduction in CMP, exceeded goal)
• FY’13 Foreign Material Complaint goal was to achieve a 3% reduction in foreign material CPM. FY’12 CMP:
2.78, FY’13 Target CPM: 2.69, FY’13 CMP: 1.70 (29% reduction in CMP, exceeded goal)
• Improved Safety Quality Food Audit 90% to 94% in less than a year. Supported by hourly employees owning
Food Safety Inspection and Food Safety Observation Process) (2013)
• (72% reduction), Poor Slicing Complaints (67% reduction), and Holes & Tunnels Complaints (54% reduction)
(2012)
• Improved CSC Safety Audit Score from 3.68 to 4.0 (2001)
• Contribute to 23 years without any Lost Time Injury set Pepperidge Farm Company Record (2010)
• Expedited a plan to reduce cost of overtime by monitoring plant time clocks
• Assisted with reducing Shipping cost by reallocating shipping dates and time to correspond with plant needs
• Aid with reducing plant inventory spacing concerns by bringing in outside trailers for storage usage
Honors
• 2012 Extraordinary Performance Reward for Community Service Backpack Program
• 2010, 2011, 2010, 2009, 2008 “You Make a Difference Award” Job Performance and Inventory Control
• 2007, 2006 “You Make a Difference Award” Job Performance
Education
Southern Wesleyan University, Central South Carolina
• Masters of Business Administration January 2012- March 2014
• Bachelor of Science Management July 2009- December 2011
• Associate of Science in Business Management June 2005- May 2008
Midland Valley High School, Langley South Carolina August 1986- June 1990
REFERENCES: Furnished upon request
Page 3 of 3

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Jackie (2)

  • 1. Jacqualene M. Sanders, MBA 614 Oriole Street, Aiken South Carolina 29803• Home 803-292-1445• Work 706-826-7426 • Email: paige_jackie@yahoo.com OPERATIONS, SUPPLY CHAIN & LOGISTICS • Lean Manufacturing/Bench Marketing • Logistic Leader • SAP Team Leader • Continuous Improvement Qualification Profile Highly motivated and results oriented professional with history of anticipating challenges and developing common sense solution to address issue. Experience in leading people and working in a fast pace environment where operational targets were met on a consistent basis. Proven record providing the vision, quality, leadership, manufacturing, operation and employee development for production delivery. Demonstrated ability to implement effective policies and procedures, enhance productivity, and increase efficiency for the organization. Consistent record of growing revenues while reducing operating costs, while implementing continuous improvement. Professional Experience: STARBUCKS MANUFACTURING, Augusta, GA Operations Coordinator September 2013-Present • Trained Material Supply Chain Analyst to Starbucks Coffee Company standards for tracking inventory • Proactively lead the Supply Chain team to continuous improvement process and procedures • Analyze report, measurements and external benchmarks to identify opportunities for continuous improvement • Provide routine support to each department/business unit • Ability to balance priorities and meet deadlines in a fast-pace, changing environment • Ensure the safety of all employees and customers as well as maintain all safety regulations Occupational Safety and Health Administration, and Department of Transportation • Perform daily safety walkthroughs across the company speaking with employees and addressing safety issues • Direct safety team with new ideas to increase partners engagement • Oversee all purchases for services and safety department • Performed administrative tasks or projects such as tracking budgets, invoices coding, and generating reports by identifying variances, updating data bases and etc. • Act as primary contact for several key accounts to ensure best possible service and optimal income for the company • Proactively obtain industry trend data and provide timely feedback to Operations Manager • Plan service deliveries using internal and external resources • Help manage and coordinate the diverse operations of the department of multi-purpose operation • Knowledge of multidisciplinary business principle and practices to achieve successful outcomes in cross functional projects and activities • Manage material and work orders exception and provide feedback to Operations Management and team on critical information • Implement process for minimize overall inventory value • Ensure accuracy of data in system including location, quantity on hand, value, etc. • Assists with identifying areas for process improvement • Maintain regular and punctual attendance for operations • Provide support for all functions to create an atmosphere of inclusion and belonging Pepperidge Farm, Aiken, SC Logistic Supervisor January 2012- September 2014 • Organize and facilitate meetings that focus on specific safety, health, and compliance issues • Serve as primary leader of Logistics team in ensuring that Company safety goals and annual ESH budget is implemented. • Perform daily safety walkthroughs across the Company speaking with employees and addressing safety issues. • Coordinated the Supply Chain functions of Distribution of Finished Goods • Expertise in Logistics, Supply Chain Management, and Material Management Page 1 of 3
  • 2. • Trained department to American Institute of Bakery standards and participated in AIB audits • Delivered bottom-line results in the areas of Safety, Quality, on-time delivery and cost • Implemented 5S to team to reduce safety risk • chain cost, while maintaining high level customer service satisfaction • Facilitation of on the job training for new associates • Implemented cross-training to build self-directed work • Audited Job Safety Analysis annually to ensure relevancy • Provided leadership for both drivers and warehouse staff • Assisted with SAP implementation for inventory management • Coordinated with Plant Controller regarding freight discrepancies • Managed warehouse inventory control, including reconciling monthly inventory levels • Processed adjustments, administering cycle count and conducting physical inventories • Provided customer support, by responding to all customer inquiries and complaints in a timely manner • Partnered with 11 Southeastern District Sales Managers to ensure retail location have sufficient product inventory levels • Networked with other facilities to determine best practices for raw material needs (just in time inventory) • Worked with five other manufacturing facilities regarding receipt and distribution of finished goods to retail stores • Provided ongoing leadership for Aiken’s Lean transformation and other continuous improvement initiatives • Worked with Accounting Manger to deliver 98.9% accuracy on raw materials • Ensured 100% accuracy for freight turnaround on all inbound/outbound deliveries • Coordinated Stuffing Pallet Program FY’13 with Supply Chain and Operations Manager • Collaborated with Human Resource Manager to coaching shipping team in understanding plant policies • Worked with Quality Assurance Manager to deliver 100% accuracy on Mock Recalls • Managed two off site warehouse • Implemented reduction of SDA shortages to depots by 93% • Conducted mid-year and annual reviews with hourly associates to ensure individual success as well as team Partnered with quality assurance and warehouse associates to identify and label critical control points within daily process Pepperidge Farm, Aiken, SC Material Analysis/Finance October 2011- January 2012 Inventory Coordinator October 2008- October 2011 Bakery Helper April 2002- October 2008 Additional Experience Coordinate Logistics for Fresh Bakery Managed KRONOS timekeeping system Manage Shipping and Receiving Lean Tools: 5S and Kanban Implementation High Performance Organization SAP Power User for inventory control HACCP, GMP, and JSA trained CSC OSHA 501 training Fork Lift Certified Lean Manufacturing/Bench Marketing AIB Auditing Led Formal Investigation Training Team Building/Who Moved My Cheese 101 Principles of Lean Manufacturing HPO- High Performance Work Teams Oasis A-3 Problem Solving It takes 4 to Tango Microsoft Office Suite Oracle Masterdata/ Citrix Access OSHA 501 Trained ISO 9001:2008 Internal Quality Auditing SAP Page 2 of 3
  • 3. Accomplishments • One year without any Lost Time Safety Recordable (2013) • FY’13 Complaints per Million (CMP) goal was to achieve a 7% reduction in all CPM. FY’12 CMP 46.03, FY’13 Target CMP: 42.80, FY’13 Actual CMP: 32.96 (28% reduction in CMP, exceeded goal) • FY’13 Foreign Material Complaint goal was to achieve a 3% reduction in foreign material CPM. FY’12 CMP: 2.78, FY’13 Target CPM: 2.69, FY’13 CMP: 1.70 (29% reduction in CMP, exceeded goal) • Improved Safety Quality Food Audit 90% to 94% in less than a year. Supported by hourly employees owning Food Safety Inspection and Food Safety Observation Process) (2013) • (72% reduction), Poor Slicing Complaints (67% reduction), and Holes & Tunnels Complaints (54% reduction) (2012) • Improved CSC Safety Audit Score from 3.68 to 4.0 (2001) • Contribute to 23 years without any Lost Time Injury set Pepperidge Farm Company Record (2010) • Expedited a plan to reduce cost of overtime by monitoring plant time clocks • Assisted with reducing Shipping cost by reallocating shipping dates and time to correspond with plant needs • Aid with reducing plant inventory spacing concerns by bringing in outside trailers for storage usage Honors • 2012 Extraordinary Performance Reward for Community Service Backpack Program • 2010, 2011, 2010, 2009, 2008 “You Make a Difference Award” Job Performance and Inventory Control • 2007, 2006 “You Make a Difference Award” Job Performance Education Southern Wesleyan University, Central South Carolina • Masters of Business Administration January 2012- March 2014 • Bachelor of Science Management July 2009- December 2011 • Associate of Science in Business Management June 2005- May 2008 Midland Valley High School, Langley South Carolina August 1986- June 1990 REFERENCES: Furnished upon request Page 3 of 3