The document is a resume for Nehal Patel that highlights their qualifications for an IT position. It summarizes their education including a Bachelor of Science degree in Computer Science from Lewis University and an Associate degree in Application Technical Support Specialist also from Lewis University. It also outlines their technical skills and proficiencies in areas such as programming languages, operating systems, networking, and applications. Their experience is summarized as including current work as a Sales Associate and previous experience as a Store Manager at Subway.

1. NEHAL PATEL
www.linkedin.com/in/nehal-patel-193808192 ● 732.809.1797 ● nehalpatel5161@gmail.com● Glendale
Heights, IL
HIGHLIGHTS OF QUALIFICATIONS
 Conflict resolution and problem-solving skills gained from 3+ years of customer service work
 Solid organizational and project management skills; ability to resolve issues through completion
SUMMARYOF TECHNICAL QUALIFICATIONS
CERTIFICATIONS:
 The Enterprise Database Proficiency, Java Language Proficiency certificate, SAP HANA 2.0
Modeling and Provisioning
OPERATING SYSTEMS:
 Windows, Windows Server, Unix, Linux, MacOSX, iOS, Android, ChromeOS, VirtualBox
NETWORKING:
 LAN,WAN, Wireless
LANGUAGES:
 C++, C#,Java, Visual Basic,Python, SQL, Javascript, Objective C, Swift, iOS Development,
Android Development, Assembly, Windows Command Line, Linux Shell
WEB:
 HTML, HTML5, CSS, Wordpress, Javascript, Python-Django
APPLICATIONS:
 Microsoft Office,Photoshop, Adobe CS5, 3DStudio Max, Kali Linux, Microsoft Project, MySQL,
SQL Server, Oracle,Google Docs
HARDWARE/SYSTEMS:
 PC,Mac, Cloud, Virtualization, Clustered Computing, Backup, Disaster Recovery, Networking
Appliances, Enterprise Mobile Device Support
EDUCATION
Bachelor ofScience in Computer Science Expected: May 2020
Lewis University, Romeoville, IL GPA: 3.7/4.0
Minors: Mathematics and Business Administration
Associate ofapplied Science Earned: May 2029
Lewis University, Romeoville, IL GPA: 3.67/4.0
Minors: Application Technical Support Specialist
PROJECTS
Analyzing Music Store Database
 Wrote complex SQL Queries to answer business questions about the sales and marketing strategies
that My Guitar Shop can apply increase their sales on specific region
 Created SSIS package to import to import data from flat file, CSV file
 Designed and developed chart reports
Pizza Ordering system
 Created Pizza ordering system using JavaFx application
 Application allow user to display menu with price and to create order.
 Created different classes for customer, pizza, order.
 Algorithm and data structure used include Binary search,linked list and

2. NEHAL PATEL - 2
EXPERIENCE
Sales Associate January 2017 – Present
MARATHON,Streamwood, IL
 Expertise in business administration, record keeping, procedures, researching related responsibilities
to ensure productive operation
 Maintain through knowledge of store merchandise
 Responsible for solving customer complaints and providing information regarding product
 Maintain reports and records
 Demonstrated proficiencies in telephone with a high-volume. Addressed upset/angry/concerned
guests researched and rapidly solved problem
Store Manager March 2015 – December 2016
Subway, Warren,NJ
 Maintained high standard of customer service during high-volume
 Communicated well and used strong interpersonal skills to establish positive relationship with guest
 Promptly and empathetically handled guest concerns and complaints
 Looked after the company policies, and procedures, and ensured high standards of customer service
and food safety
HONORS AND AWARDS
 Dean’s List, Lewis University
 Academic honor
LANGUAGE SKILLS
 Fluent in Hindi
 Semi-fluent in Gujrati