1. Tennika Irvine
1511 Southwood Road Turner Valley, AB 403-998-4615
tj.irvine@outlook.com
Profile
Customer service specialist and administrative assistant, eager to learn and help my employer and
customers, punctual and reliable, enjoys working as a team or alone, attention to detail.
Administrative Assistant Experience
Commercial Lighting Products Ltd
October 2011 – January 2013
Filing, answering multiline phones, transferring calls, directing customers, helping customers with
their orders.
Sphere Drilling Supplies
July 2005 – November 2010
Filing, answering multiline phones, transferring lines, accounts receivable and payable, taking
messages.
Customer Service Experience
2006 – 2008 ADT Security Services Calgary AB: Emergency Dispatch Operator, Inbound and
outbound
Calls, scheduling service on alarm Systems, trouble shooting problems with alarms
systems.
2005 – 2006 Threat Control Group Calgary AB: Security Guard, ensure locations were secure, ensure
Customer safety, work closely with emergency services.
2004 – 2005 Cash Converters Calgary AB: Sales Representative, open and close store, inventory, sell
Products, ensure customer satisfaction.
Education
Robertson College - Legal Assistant Course - January 2016 - Present