Ghada Morsi Emam is an Egyptian national seeking a management position with 17 years of global business services experience, most recently working in facilities and real estate management for Alcatel-Lucent and Nokia in Egypt. She has expertise in program/project management, client management, and leading teams, with a track record of successfully delivering office projects on schedule and within budget. Her professional experience includes roles in HR, administration, facilities management, and real estate contract management across multiple countries in the Near East region for Alcatel-Lucent.

1. Ghada Morsi Emam
Mokattam, street 83 , Cairo, Egypt
Mobile phone: +201000775666
Nationality: Egyptian
OBJECTIVE
Management position in a reputable organization/firm in program/project management, account/client management or leading
teams in workplaces services, facilities and real estate.
PROFILE
• 17 Years global business services experience with Alcatel-Lucent in Egypt
• 8 months in Nokia in Corporate Real Estate and Facilities Management “After Nokia acquisition”
• Worked in Alcatel- Lucent across Receptionist, HR department and real estate and facilities projects and services
• Shared in new office moves, covering real estate site selection, office design, construction fit-out, procurement.
• Expertise in program/project and client management as well as business process transformation
PROFESSIONAL EXPERIENCE (Real Estate Position within Alcatel-Lucent)
Near East Corporate Real Estate and Facilities Leader (Cairo, Egypt)
Real Estate contract management, facilities management and program management/ project delivery for Near East Alcatel
Lucent offices covering Egypt/Iraq/Lebanon and Jordon .
• Overall client manager responsible for real estate and facility/general services
• Real Estate contract management
• Project delivery, including construction fit-out, furniture, branding and graphics in line with global corporate best practices
for the new Cairo office) fit-out of 3,725 sqm in a multi-tenant tenant according to LEED Silver standards.
• Management of CAPEX projects for the Near East sites
• Facility team management including maintenance, cleaning, security, parking, catering, event management.
Key Result: Led delivery of building startup project scope for the new Cairo office meeting a stretched project schedule as well
as tight budgets, in line with global standards delivering an upgraded facility and within acceptable budget limits. Used value
engineering while at the same delivering quality design/procurement end to end including a full branding and equity theme
quality execution. Lease significant savings compared to head quarter’s office with favorable flexible terms & conditions. Led
facility management team focus on team capability and growth implementing good processes and increased customer
satisfaction.
PROFESSIONAL EXPERIENCE (all positions with Alcatel-Lucent)
November 1998 to October 2004
HR and Administration Supervisor
- Responsible of establishing and developing a local human resources policy.
- Implementing systems for personnel development and personnel administration.
- Advising on social insurance, tax, time management, immigration and visa issues, work permits.
- Ensuring an excellent relationship with employees, and local / national authorities.
- Contributing to ensuring and monitoring that health & office working environment requirements are met in collaboration
with HSE.
- Advising on office facility management, including procurement, cleaning, maintenance, company cars and other related
services
- Handling expatriate staff support; housing and schools.
- Supervising all travel arrangements inside and outside Egypt
EDUCATION
June
1998
June
1994
Cairo University Cairo, Egypt
Bachelor of arts , French section
Lycee Maadi School Cairo, Egypt

2. LANGUAGES, SYSTEMS KNOWLEDGE, OTHERS
Languages Arabic Mother tongue
English Excellent spoken/ Fluent written
French Excellent spoken/ Fair written