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New employee orientation may 2017
- 1. Welcome New Hire Meet and Greet Agenda LRI Orientation New Employee Introductions Q&A session Mary Ann Verbic, Executive Director - Exploratory Biomedical Sciences Charlotte Bhasin, Executive Director Health & Patient Focused Research Lisa Suydam, HR Business Partner Stephen Webster, HR Generalist
- 2. Lerner Research Leadership Serpil Erzurum, MD Chair, Lerner Research Institute Office Location: NB21 216 444-5849 erzurus@ccf.org Thomas Hamilton, PhD Vice Chair, Lerner Research Institute Office Location: NB21 216 444-6246 hamiltt@ccf.org
- 3. Lerner Research Leadership Mary Ann Verbic, MT (SCCP) SI 216-445-6647 Executive Director, Exploratory Biomedical Sciences Office Location: NB2-59 verbicm@ccf.org Charlotte Bhasin, MOT, OTR-L 216- 444-5113 Executive Director, Health and Patient-Focused Research Office Location: M51 bhasinc@ccf.org James D. Ellis, JD, MBA 216- 444-9234 Executive Director, Strategic Alliances and Technology Development Office Location: ND4-07 ellisj@ccf.org
- 4. HR Contacts Lisa Suydam 216-444-2904 HR Business Partner Office Location: JJ3-107 suydamlccf.org Stephen Webster 216-445-3492 HR Generalist Office Location: ND4-07 webstes2@ccf.org Jillian Ortman 216-630-3482 Recruiter Office Location: CCAC3-3 ortmaj@ccf.org
- 5. Mission To provide better care of the sick, investigation into their problems, and further education of those who serve. Quality Teamwork Innovation Service
- 6. LRI Mission and Core Values • Promote human health through laboratory and clinical investigation of the causes of disease and discover novel approaches to the diagnosis, treatment and prevention of disease • Train the next generation of biomedical researchers • Foster a culture that yields productive, multidisciplinary collaborations Discovery Research Translational Research Clinical Research
- 7. $248M $255M $248M $255M $251M $M Total Research Expenditures
- 8. LRI’s Human Component 1,400 People 575 Technicians / Support Staff 185 Fellows 160 Principal Investigators 140 Graduate Students 115 Volunteers 100 Research Students 85 Project Scientists 75 Research Associates
- 9. LRI Diversity Council • Show Your Colors Competition • L- ART - I Event • Many Diversity Speakers and Events
- 10. Disease-Based Research (Lab Principal Investigators by Percent) “Focusing on the Patients of Tomorrow”
- 11. LRI Departments • Biomedical Engineering • Cancer Biology • Cellular & Molecular Medicine • Genomic Medicine Institute • Immunology • Molecular Cardiology • Neurosciences • Ophthalmic Research * • Pathobiology • Quantitative Health Sciences • Stem Cell Biology and Regenerative Medicine • Translational Hematology and Oncology Research ** Notes: * Primary reporting through the Cole Eye Institute. ** Primary reporting through the Taussig Cancer Institute.
- 12. Genomic Medicine Institute • Integrates academic research, clinical research and clinical practice • True bench-to-bedside model: transfers new discoveries into evidence-based genetic healthcare • Center for Personalized Genetic Healthcare, the clinical arm of GMI, provides genetic-based healthcare to patients and their families • Brings genetic and genomic expertise to all clinical care subspecialties of the Cleveland Clinic Charis Eng, MD, PhD GMI Dept Chair
- 13. Quantitative Health Sciences QHS has expertise in all aspects of clinical research. From study design to statistical analysis to preparing funding applications, the help researchers reach sound scientific results in a timely manner. Each year, they co-author hundreds of publications and receive millions of dollars in external funding. Expertise includes: • Clinical Trial Design • Biostatistics • Epidemiology • Statistical Genetics • Outcomes Research • Quality-of-life Assessment • Database Development Michael Kattan, PhD QHS Department Chair Narcis Pasca QHS Department Administrator
- 14. LRI Central Offices • Communications • Fund Development • Compliance Education • Research Education
- 15. LRI Communications Office Shannon Barnes Communications Manager (216) 444-1798 barness3@ccf.org Office Location ND4-11 Shannon Barnes • LRI Scientific Report • LRI Annual Report • LRI on Facebook • LRI on Twitter Make sure to attend the annual “State of the LRI” Presentation • eNewsletter • Notations • LRI Magazine
- 16. LRI Fund Development Office Heather Huston Barkley Executive Director of Fund Development (216) 445-1038 hustonh@ccf.org Office Location NB2-55 Heather Huston Barkley LRI is the home to all basic and translational research to the entire health system. The Philanthropy team works collaboratively with all the researchers within LRI to find funding opportunities from individual donors, foundations and through corporate gifts.
- 17. LRI Compliance Education Office Abby Bifano, PhD Research Regulatory & QA Manager (216) 444-4423 Pager: 83710 bifanoa@ccf.org Office Location ND4-07 Abby Bifano, PhD • LRI Compliance Committee • Lab-a-Palooza • LRI Safety Committee To report compliance or lab safety concerns directly to the LRI Compliance Education Office or Report anonymously at http://intranet.ccf.org/compliance/Report_A_Concern.htm • COMET Compliance • Compliance Training – including “Compliance Matters” sessions
- 18. Lerner Research Education and Training Center Chris Moravec, PhD Director, RETC (216) 445-9949 moravec@ccf.org Office Location ND4-06 Christine Moravec, PhD • Oversight of Research Trainees - Post-Doctoral Fellows, Graduate Students, Undergraduate Students • Appointment Process • Orientation • Career Development Series • Administration of the Molecular Medicine PhD Program • Exit/Evaluation Process • Conversational English Program (CEP)
- 19. Research Core Services Biological Resources Unit – Rick Morton, PhD • Large Animal Housing / CCU • Rodent non-Barrier / Barrier LRI Computing Services – Eldon Walker, PhD • PC / Macs Medical Device Solutions – Karl West • Computational Biomodeling / Electronics / Polymer / Mechanical Prototype / Robotics / Engineering Design Research Core Services – Ofer Reizes, PhD • Cell & Media Services / Imaging & Microscopy / Flow Cytometry / Glassware / Hybridoma / Metabolomics / Molecular Screening / Rodent Behavior / CRU Elutriation / Genomics / Histology / Lab Diagnostics / Molecular Biotechnology / Proteomics
- 20. Clinical Research Unit (M51) • Supports inpatient and outpatient research studies involving human subjects. • Located on the 5th floor of the M building at Desk M51 on the main campus. • 6,825 square-foot unit includes examination and procedure rooms, a processing laboratory, specialized research equipment, a conference room, and more. • Our trained nursing and laboratory staff provide a safe, controlled environment for investigators to conduct state-of-the-art patient-oriented research studies. Clinical & Translational Science Award (CTSA) Cleveland Clinic PI: W. H. Wilson Tang, MD
- 21. Center for Clinic Research • Overseas research operations for select institutes which includes budgeting, personnel and regulatory management • Oversees the conduct of IND/IDE studies and conducts risk assessments • Improves the financial solvency of research studies; budgeting and protocol selection at the Institute level • Develops research training programs for investigators and research personnel A. Michael Lincoff, MD CCR Director & LRI Vice Chair Joan Booth, RN Director of Operations & Research Compliance
- 22. Lerner Research Institute Physical Facilities Total laboratory space: 520,000 sq.ft. Vivarium space: 50,000 sq.ft. Dedicated clinical research space: ~120,000 sq. ft.
- 23. Main Campus Map Walker Center Crile Miller Pavilion Glickman JJ Building Taussig Taussig Cancer Institute New Home of Pediatrics Research Locations – Main Campus
- 24. LRI NA, NB, NC, ND, NE & NN Buildings NE ND NB NB ND NE NC NN NC NN Key Locations: • Lerner Cafeteria NB1 w/ATM • Library NA3 Conference Rooms NA1, NA 5, NB1, NE1-205, & NC1-202 NA L Automated External Defibrillators AEDs – NB1 and NE1
- 25. LRI Engagement As Measured by the Press Ganey Survey 2016 88th Percentile 2015 67th Percentile 2015 59th Percentile 2016 68th Percentile
- 26. Things to Note: Neutral Response counts as a 3, if neutral use “N/A” Give us a chance to fix any issue, don’t wait for the survey to express concerns.
- 27. LRI Administrative Developmental Program • Annual program for future admin leaders • Participants nominated by their department leader • Attend a series of structured programs to enhance leadership skills • Project work to benefit some aspect of the LRI Impact • 34 participants • 37% promotion rate • Improved Supply Ordering Process (Lawson/SciQuest) • Improved OnBoarding Process (Staff/employees/ research trainees) • Improved Storeroom Operations
- 28. LRI Experience Council Is a centralized group of committee representatives who provide strategic oversight and coordination of employee experience efforts and resources for career development, communications, community outreach, employee recognition, employee relations, and networking events at the Institute level. Committee Members Geoff Vince, PhD – Chair, BioMedical Engineering – Committee Chairman Jim Ellis – Institute Administrator Marcia Jarrett, PhD – Research Trainees Miriam Dybiec – Human Resources Jeanne Ineman – Wellness Lori Mavrakis – Employee Recognition Shannon Barnes – Communications Michael Berk – Diversity Council Mary Ann Verbic – LRI Employee Development Rosemary Dietrich – Technicians/Technologists Learn more at http://intranet.lerner.ccf.org/experience/
- 29. LRI Experience Council Activities •Science Cafe •Bolton School Supply Drive •LRI Training & Development Sessions •Wellness Committee •Make My Day Program
- 30. Make My Day… Safer Cleaner and More Pleasant More Secure Tastier More Convenient
- 31. LRI Commitment to Respect Treat others with the same level of respect that you expect • Shouting, name calling, physical threats or verbal intimidation are never appropriate. Conduct ourselves in a professional and pleasant manner • Rude behavior is not acceptable. • Do not exclude others from conversations by speaking languages that are unfamiliar to them. • Personal dislikes should not undermine professional behavior. Create a positive working environment • Supervisors should clearly define working hours and duties of their employees. • Criticizing someone for failing to meet goals that were not clearly set is unfair and leads to frustration for all parties. • Talking behind someone’s back about perceived weaknesses instead of offering suggestions for improvement is unacceptable, negative behavior. • Being resistant to constructive criticism is also not productive and creates a negative environment. • Gossip in the workplace should be minimized. It can be very destructive and does not promote a productive work environment. See the complete policy at: http://intranet.lerner.ccf.org/compliance/policies/respect.php
- 33. Caregiver Levels of Recognition • Appreciation Award - 696 • Honors Award - 185 • Excellence Award - 34 • Caregiver Award - 38
- 34. Tuition Reimbursement After one year of employment with Cleveland Clinic, regular benefit eligible full-time and part-time employees can participate: Annual Maximum Tuition Reimbursement Degree Type Nursing Major Nursing Major Non-Nursing Major Non-Nursing Major Full-time Part-time Full-time Part-time Graduate/Doctorate/PhD Degree $7,500 $3,750 $4,500 $2,250 Bachelor Degree $5,000 $2,500 $3,000 $1,500 Associate Degree $2,500 $1,250 $1,500 $750
- 35. GOAL Group Of Aspiring Leaders GOAL is a collaborative group of emerging professionals committed to building relationships, career paths and direction throughout Cleveland Clinic. Through these efforts, they are creating a generation of leaders who will positively and significantly impact the future of our organization. To learn more about GOAL visit: http://portals.clevelandclinic.org/goal
- 36. Global Ambassador Program Cleveland Clinic developed the Global Ambassador program to help Caregivers who are in new surroundings successfully adjust to life in Cleveland. A volunteer Ambassador can help new employees get acquainted with northeast Ohio. Our Global Ambassadors come from all walks of life and have much experience to share. To be paired up with a Global Ambassador or to volunteer to become one, send an email to GlobalCaregiversGrp@ccf.org
- 37. Career Development Resources for You 1) 2)
- 39. Harvard ManageMentor Six Lessons in Career Management
- 40. GLLI Course Catalog A few classes to consider taking: • Successful Public Speaking October 19, 9:00 am – 3:30 pm • Communicating and Listening October 27, 8:00 am – 12:00 pm • Tackling Life’s Challenges: Building Resiliency November 2, 9:00 am – 1:00 pm • Working Through Conflict November 30, 8:00 am – 11:30 am Don’t have time to take a class? Consider taking a QuickBurst – an online 1 hour course you can take at anytime: • Time Management (course code PRO 2177) • Collaboration (course code PRO 2170) • Effective Listening (course code IPC 891) • Navigating Change (course code PRO 2178)
- 41. The Cleveland Clinic Intranet
- 42. Get the Most from your Annual Performance Review Your Annual Performance Review is your chance to go over your accomplishments with your boss and discuss ways you can improve, develop and grow your career. Get the most out of your APR by following these steps: • Complete your Individual Development Plan (IDP) – Be prepared to discuss it • Document your accomplishments – Highlight the skills you have gained • Complete your self evaluation – Assess yourself honestly • Be open to feedback – Everyone has opportunities to improve performance
- 43. Miller Pavilion (J Building) Rooftop Pavilion Key Locations: • Starbucks • Au Bon Pain • International Café • Moe’s Tacos • Subway • Alladin’s • Key Bank • Joseph Beth • Green Roots Collection • Cleveland Clinic Wellness Store • 4 Corners Café • Music Events/Art
- 44. Glickman Tower (Q Building) Key Locations: • Great Hall • Founders Chapel • Sheik Maktoum Prayer Room • Key Bank
- 45. Crile Building (A Building) Key Locations: • Au Bon Pain • Cleveland Clinic Pharmacy • Founders Café
- 46. W.O. Walker Building (C Building) Employee Fitness Center • Roof Top Running Track • Weight and Cardio Rooms • Gym – Basketball & Volleyball • Swimming Pool • Locker Rooms and Showers
- 47. LRI: Focusing on the Patients of Tomorrow
- 48. LRI: Focusing on the Patients of Tomorrow
- 49. Questions for the New Members of Our Team • If you could acknowledge someone for going above and beyond in helping with your transition to the new position, who would it be and why? • What could have been improved in terms of your on-boarding? • What engagement initiatives is your department working on and are you actively involved in those initiatives? If not, why not? • If you were the Institute Chair of the Lerner Research Institute for a day what would be your top priority, as it relates to employees?